
Junction · Philippines
Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interacti...
Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab
tests, and patient–doctor interactions, we’re entering an era where data is abundant.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated
across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health
and disease.
If you're passionate about how technology can supercharge healthcare, you’ll fit right in.
Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time:
making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.
join a technical startup
As we scale, providing seamless lab test processing, vendor coordination, and real-time system monitoring is critical to
delivering high-quality healthcare experiences. Our Operations Associates are the backbone of day-to-day service delivery,
ensuring patients, labs, and clients are always supported with precision and care.
You’ll be joining a team of 10 Operations Associates, all based in the Philippines, working closely with our global team of 50.
You’ll be working directly with our Lab Ops Team Manager, Jewel, and our Head of Operations Aditya, alongside our customer
support, customer success, and engineering teams. You will also interact frequently with external vendors, including diagnostic
labs and healthcare partners.
Given our size and stage, you’ll have exposure across the company and contribute to building the foundations of how we run
Operations at scale.
data abstraction, lab/diagnostics operations, IT or technical support, systems/NOC monitoring, or vendor/logistics
coordination
ROLE SUMMARY The Banking Operations Associate manages end-to-end account onboarding and KYC refreshes for financial institutions and payment providers. This cross-functional role coordinates with Legal, Compliance, Finance, and Engineering to ensure an auditable, efficient onboarding process using JIRA for workflow tracking and secure documentation handling. KEY RESPONSIBILITIES ONBOARDING & KYC MANAGEMENT Support active banking applications by compiling corporate, financial, and compliance documentation. Coordinate ongoing KYC refreshes, tracking deadlines and stakeholder assignments to ensure partner requirements are met. WORKFLOW & CROSS-FUNCTIONAL COORDINATION Maintain JIRA tickets for application milestones and post-opening handoffs. Ensure Engineering, BI/Data, and Accounting teams are engaged for operational setup and API connectivity upon account opening. Secure Handling & KYC Refresh Coordination Manage secure data rooms and vendor portals, adhering to strict information-sharing protocols with external banking partners and third-party vendors. Support ongoing KYC refresh processes for existing banking, payment service provider, exchange, and liquidity provider relationships across Compliance, Legal, Finance, Product, Operations, Customer Success/Risk, and Data teams to gather required KYC refresh documentation and responses. JIRA TICKET MANAGEMENT, CROSS-FUNCTIONAL COORDINATION AND PROCESS IMPROVEMENT Create, update, and maintain JIRA tickets related to banking applications, KYC refreshes, account opening milestones, post-account-opening actions, and supporting team deliverables. Coordinate post-account-opening handoffs and action items for supporting teams, including Engineering, Business Intelligence/Data, Accounting, Finance Operations, Compliance, and other stakeholders. Maintain trackers, dashboards, or reports showing the status of active banking applications, KYC refreshes, open JIRA tickets, blockers, owners, and completion timelines. Support the development of repeatable operating procedures for banking applications, refreshes, secure document collection, ticket management, and post-account-opening coordination. REQUIRED QUALIFICATIONS * 1–3 years of experience in fintech, banking, or compliance operations. • Proven experience in cross-functional coordination and JIRA/ticketing management. • Exceptional organizational skills with high attention to detail regarding complex documentation. PREFERRED QUALIFICATIONS * Familiarity with AML/KYC due diligence and corporate structure documentation. • Experience in crypto or high-growth payments environments. • Technical understanding of API connectivity and financial reporting handoffs. SUCCESS MEASURES * Timely progression of applications and KYC refreshes with zero security breaches. • Highly accurate JIRA documentation and clear stakeholder accountability. • Seamless operational handoffs for post-opening setup and reconciliation.
LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services. The Sr. Security Associate role offers an exciting opportunity to work within the world renowned and truly global SpiderLabs team. The team currently has security consultants throughout North America, Latin and Central America, Europe, Africa, Australia, and Asia. This role is responsible for delivering Vulnerability Management services for various clients in a consultative manner with the goal of helping them improve their overall security. Key Responsibilities: * Deliver vulnerability assessments and security testing services for various client networks and applications * Work with the team to setup and deliver vulnerability scanning services for different enterprise level clients * Perform some penetration testing activities as needed by the client * Provide training and advisories on different vulnerability scanning technologies and practices * Develop tools and processes to automate and simplify vulnerability management * Interact with clients and different stakeholders to deliver security assessment results and provide advisory on how to remediate, manage the risks and improve client’s overall security posture * Help mentor more junior members of the team and work with them in delivering different projects Qualifications: * Minimum of 3-5 years professional experience performing security testing of application and network targets; preferably some of that experience will be in a consulting environment. * Proven experience and knowledge in managing/deploying some Vulnerability Scanning technologies such as Nessus, Qualys, Rapid7, Nexpose or Netsparker is preferred * Experience in running or managing Vulnerability Management operations/programs * Good foundational knowledge in security. Can explain vulnerabilities and the risk they bring to the organization. * General knowledge and understanding in HTTP, TCP/IP networking and troubleshooting * Knowledge of web application technologies and architectures. * Certifications such as CEH, SEC+, CISSP, OSCP, CREST CRT are desirable. * Good consulting and client management skills. Can work with different stakeholders (ie Project managers, developers, non-tech app owners) * Excellent English language communication skills. * Is a highly autonomous worker, able to operate with little to no supervision * Strong team player * Passion for and desire to pursue a great career in security and consulting Education: * A high school diploma or equivalent is required; a college or university degree is a plus. This role is open to candidates legally authorized to work in the Philippines. At LevelBlue, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs. LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law. To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission. #LI-JF1
About Dedale: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants & managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs). We seek to develop a dream team of outstanding investment analysts with strong academic and professional achievements and a passion for investing and technology. Your Role: A senior leader to co-own Dedale's data function — leading our 20-person data production team in Cebu and partnering with our Data Engineering Lead in Paris. Our data is frontline and paramount to our core Product. You'll set what “excellence in Data & Intelligence” means at Dedale, own the operational backbone behind every dataset we ship, and scale how we produce intelligence as we grow. You set the standard across our flagship intelligence products: * Deep company profiles — anchored in expert interviews — on B2B software and tech-enabled services companies * Financials, ownership, deals and team analytics on companies in our coverage * Proprietary benchmarks built from structured customer and alumni data points * Open-source and research team production enrichment streams (web, LinkedIn, public sources, expert interviews, formal desk research…) that feed all of the above You also lead and scale the Cebu-based team that produces this intelligence. You design the workflows, quality rubrics and AI-augmented rituals that let us multiply output without losing rigor. This role is hands-on with the content: you read the data, challenge it, redesign the frameworks behind it — and own the teams that ships it. Reports to the CPO (Paris), with a local dotted line to our Head of APAC (Cebu). Co-leads Data with our Data Engineering Lead (Paris). Direct path toward VP Data Operations. Your Responsibility: * Own the quality, accuracy, and scalability of Dedale’s intelligence datasets, company profiles, and research outputs for PE, M&A, and corporate strategy clients * Serve as the final quality gate for flagship deliverables, defining and monitoring standards for completeness, freshness, accuracy, and classification quality * Design and evolve research methodologies, interview frameworks, taxonomies, and intelligence structures across B2B software and tech-enabled services * Build scalable processes to transform unstructured research, interview, and market data into structured, queryable intelligence datasets * Define sourcing, validation, enrichment, and signal-generation priorities aligned with deal sourcing, diligence, and strategic decision-making use cases * Lead and scale an APAC-based data and research operations team, driving execution, operational cadence, and performance management * Own operational KPIs including throughput, SLA adherence, audit quality, dataset freshness, and customer-reported issues * Drive the effective integration of AI/LLM workflows across research, extraction, classification, summarisation, and quality review processes * Partner closely with Product, Research, Commercial, and Engineering teams on roadmap priorities, tooling, hiring, and long-term data strategy * Co-lead the Data function alongside the Data Lead Engineer as Dedale expands across sectors and geographies Your Qualifications Across the firm, we attract motivated, intellectually curious, and analytically rigorous young professionals who are passionate about learning and creating impact. It's highly likely you'll move forward in the process if: * 5+ years in research, intelligence, knowledge management, consulting, or content-driven data roles — with at least 2 years leading a team * You've owned a structured intelligence product or dataset that customers actually paid for — and you've shipped it to the bar your customers demanded * Editorial judgment you can demonstrate — you read 200 rows of a dataset and instantly spot the 20 that are wrong, and you can explain why * Track record designing taxonomies, ontologies or research frameworks for complex domains * Experience scaling team operations: SOPs, quality controls, throughput KPIs, capacity planning * Comfortable in technical conversations — you don't need to write SQL, but you can sit with engineers, weigh trade-offs and shape what gets built * Hands-on with modern AI tooling: you've used LLMs to extract, classify or summarise data, and you know where they're trustworthy and where they aren't * Comfortable working across Manila–Paris timezones and as part of a remote co-leadership * Fluent English Cherry on the Cake! * You like collaborating as a team and delivering your best as an individual * You are passionate about technology, innovation, and investment Process: * Introductory call * Pre-case Interview * Case Study * Final interview with CEO, PH Director and coffee chat