Human Design Program Lead (f/m/d)

WHAT ARE THE MAIN PERFORMANCE OBJECTIVES IN THIS ROLE? We’re hiring a (Senior) Operations & AI Lead to bring structure, scale, and AI-driven leverage to how AVOW runs. This is a builder’s role: you’ll shape how the company works day-to-day and how we use AI to do more with less. You’ll drive operational excellence across the business, process, tooling, cross-functional coordination and you’ll lead AVOW’s AI implementation from concept to deployed reality.  You’ll report directly to the COO and work closely with the wider Senior Leadership team. WHAT YOU’LL OWN Operations * Drive operational efficiency across the company, identify bottlenecks, redesign processes, and help build the operating system that lets AVOW scale without proportional headcount growth. * Partner with C-level peers to align cross-functional priorities and unblock operational dependencies. * Partner with the Product team on tool and platform rollouts, serving as the operational bridge between what's built and how it gets embedded into team workflows  * Own the post-launch phase of any tool or process implementation: monitor adoption, collect feedback, troubleshoot friction, and iterate — success is measured by actual usage, not deployment  * Scope to take on people leadership as the operations function grows. AI Strategy & Implementation * Shape and execute AVOW’s AI strategy, where we use it, where we deliberately don’t, and what we expect from it commercially and operationally. * Partner closely with our Data Protection Officer to develop and maintain AI policy and ensure compliance with GDPR, the EU AI Act, and internal data governance standards. * Design, build, and govern internal AI workflows that automate manual processes across the company. * Set the standards for quality, oversight, and human-in-the-loop review of AI-driven outputs. * Upskill the organization through workshops, playbooks, and reusable templates that make AI usable for non-technical colleagues. WHAT ARE THE STRENGTHS, TRANSFERABLE SKILLS, AND BEHAVIORS THAT DRIVE SUCCESS IN THIS ROLE? * 5+ years of experience in operations, business operations, project management, or a comparable role, ideally in a tech or digital company. * A demonstrated track record of designing and implementing AI or automation initiatives that delivered measurable business impact (cost, time, or quality). * Comfortable operating cross-functionally with C-level peers in an international, fast-moving environment. * Hands-on enough to build the first version yourself; strategic enough to design the next ten. * A sharp commercial instinct, you measure success in business outcomes, not output volume. TECH FAMILIARITY You don’t need to be an engineer, but you should be comfortable with the modern AI and automation stack: LLMs (Claude, Gemini), workflow orchestration (n8n, Make), and lightweight scripting (JavaScript, JSON). VS Code or a similar IDE is part of your daily toolkit. Two notes before you apply:  1. We know that individuals who identify as women, trans, or non-binary tend to hesitate to apply for a role unless they meet almost all the requirements. If that resonates with you, we want to be clear: we're more interested in your potential than your ability to tick every box. Apply anyway. 2. On compensation — at AVOW, pay is structured around a clear grade and level framework, with decisions based on objective criteria: your experience, qualifications, scope of responsibility, and role-specific requirements. We're transparent about how we make these decisions and will be discussing the details from our very first engagement. WHAT DOES OUR HIRING PROCESS LOOK LIKE? 1. Intro call: A casual chat with our TA team to learn more about you and give you a real feel for who we are and what we're building. 2. Deep dive: A more in-depth conversation with your future hiring manager. Expect an honest discussion about the role, the team, and what success looks like. 3. Problem-solving + presentation: Time to show your thinking. You'll work through a real challenge and share your approach with the team. 4. Meet the team: An informal coffee chat with a potential future colleague. No agenda — just a chance to get a feel for the people you'd be working with. WHAT DO WE OFFER? * Learning & Development opportunities * Sabbatical policy * Subsidies for public transportation, sports, and German courses * Bike leasing program * Healthy (also not so healthy) snacks in the office every day * Experienced, innovative, diverse team We are looking forward to getting your application!

Interested in working in an innovative, collaborative environment with motivated, social people? At Arc Aspicio, you can join a leading consulting and professional services firm that specializes in solving large, complex problems to help clients achieve mission results. With capabilities in management consulting, program management, strategic planning, data analysis, human capital, and technology management and implementation, we work in multi-disciplinary teams to deliver integrated solutions to our clients. Consultants join our practice to deliver mission-critical projects and quickly learn to contribute to and grow our company through company service projects. We invest in hiring, mentoring, and training smart, self-driven, and confident professionals interested in all aspects of the company and our government clients. We are looking for people who are willing to share ideas and work as part of a collaborative, innovative team. The Team Lead, Grants Management applies experience solving consulting problems for Federal clients in a fast-paced and dynamic environment on a high-performing team. Ideal candidates have at least 6 years of professional experience with 2 years in grants management and at least 4 in consulting and leading a team . They are critical thinkers, excellent communicators/presenters, have experience with complex projects, client management, and leading teams. They are interested in homeland security clients and emergency management. Arc Aspicio is currently operating in a hybrid work environment where work will be performed at client sites, the Arc Aspicio DC office, and remotely - depending on client, contract, and company needs. All candidates must live in the Washington, DC area at time of employment. Responsibilities Consulting associates apply strong analytical and technical skills to help implement business solutions. They work closely with clients and internal teams to improve operations, solve problems, deliver strategic insights, and deliver solutions. Their responsibilities include: Work on client projects - taking full ownership of tasks and workstreams that contribute to the overall project goals and delivering high-quality solutions Manage Federal grant programs, supporting both awardees and client staff Analyze business problems using interviews, knowledge, context, and quantitative data to identify improvements in processes, organizational structures, and technology for high-priority client initiatives Work closely with clients and teams to build on team and company knowledge to speed up the process for identifying innovative yet practical solutions Create high-quality work products and deliverables including documents, presentations, and data dashboards that allow clients to make decisions Take on new responsibilities and learn the mission/business while maintaining excellent attention to detail, finding ways to exceed client expectations Lead projects and supervises team with a clear understanding of business of consulting Contribute and lead company service areas beyond just the project to build new skills and help the company grow by developing our capabilities and selling new business Contribute to our company culture, which promotes collaboration, learning, and helping others to grow and develop Collaborate with our clients to solve tough problems, delivering outstanding client service, and achieving mission results Apply excellent consulting, business analysis, and communications skills to quickly identify problems, analyze challenges, and recommend solutions to our team and our clients Required Qualifications At least 6 years of professional work experience 2 years of grants management experience 4 years of consulting experience or comparable analytical experience in a directly relevant business role Experience in large, complex Federal government or other nationwide programs with a preferred focus on grants and program management Proven to be flexible and thrive in a dynamic, ambiguous, and complex work environment and manage multiple tasks and projects simultaneously Outstanding written and oral communication and collaboration skills and strong leadership potential Ability to collaborate and work effectively remotely and in-person Technologically savvy, especially with Microsoft products and use of collaboration tools like SharePoint Desire to join a consulting firm and learn business concepts; loves to collaborate and reach out to get involved in company events, offerings, and special projects Ability to work in the Washington, DC metro area and travel to different locations Clearance: US Citizenship only Currently holds or has the ability to obtain security clearance Critical Skills: Executive presence, leadership, entrepreneurial spirit, strong work ethic, collaborative mind-set, excellent problem-solving skills, and interest in working in a consulting firm. Interest in working on assignments outside of one project is strongly desired Preferred Qualifications Strong interest in homeland security and emergency management Very strong interest in developing as a consultant to increase leadership ability and project management knowledge and learn business concepts Experience in grants management, program management, and/or performance management Training in project management, data analysis, and consulting Applying to the Company: Our Recruiting Team carefully reviews each application before determining which candidates proceed to the next phase. Please include a brief cover letter that highlights your interest in the company and role, relevant experience, and potential. The use of AI tools or AI-generated content is strictly prohibited throughout the application process. Applicants are expected to rely solely on their own knowledge, experience, judgment, and work when completing application materials and participating in any stage of the hiring process. Any applicant found to have used AI assistance will be removed from consideration for the position Total Rewards: Salary is just one element of our Total Rewards which includes compensation, benefits, bonuses, professional development, and other career opportunities. The projected salary range for this position is $78,000 - $102,000 . This range takes into account the wide variety of factors that are considered in making compensation decisions, including but not limited to: skill sets and expertise, experience, education, training, certifications, contract and client requirements (if applicable), and other business and organizational needs. At Arc Aspicio, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. About Arc Aspicio: We create and deliver integrated, innovative, and trusted solutions to enhance our nation’s future Arc Aspicio creates and delivers integrated and innovative solutions to enhance our nation’s future. As a consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, human-centered design, human capital, data analytics, and technology. Our teams use Arc Aspicio’s Strategy Innovation Lab methods, tools, and templates to accelerate results for our clients. We seek team members that: Demonstrate strong critical thinking and analysis skills, are excellent communicators, love to collaborate, and want to develop as professionals and leaders Want to learn the business of consulting and contribute to the company’s growth Build a strong network of professional relationships with their teams and clients Learn quickly, ask for help, and go beyond a task and achieve results Learn and share knowledge, express gratitude, and help their teams succeed Join for a career, not just the first project Commitment to Respect, Collaboration, and Innovation: Arc Aspicio is dedicated to fostering a workplace where individuals from all backgrounds can contribute to the company and serve our clients. As a growing professional services solutions firm focused on solving large, complex problems, we welcome applications from candidates with a variety of experience, skills, and knowledge. All employment is decided on the basis of qualifications, merit, and business need. Equal Opportunity Employer/M/F/D/V