
Krafton · Pangyo
우리는 게이머의 로망을 실현하기 위해, 누구도 가지 않는 길을 갑니다. 예상을 뛰어넘는 과감한 상상력과 기술로, 전 세계 팬들이 잊지 못할 세상을 만들기 위해 담대하게 도전하고 개척합니다. We pioneer the path to players' dreams. With bold i...
예상을 뛰어넘는 과감한 상상력과 기술로, 전 세계 팬들이 잊지 못할 세상을 만들기 위해 담대하게 도전하고 개척합니다.
We pioneer the path to players' dreams.
With bold imagination and breakthrough technology, we create unforgettable worlds for fans across the globe.
Property Team은 KRAFTON의 부동산 관리(Property Management)와 시설관리(Facility Management), 임대관리(Leasing Management)를 담당하는 조직입니다.
임차인 관리, 시설 유지보수, 임대관리, 예산 및 비용 관리 등 건물 전반적인 운영관리를 수행하고 있습니다.
저희는 보유 자산의 안정적 운영과 지속적인 가치성장을 목표로 하며, 내/외부 다양한 프로젝트와의 협업을 통해 전략을 수립, 실행합니다.
근무지
state will be given hiring preference according to relevant laws
No changes in employment type or salary during this period.
BE BOLD, LEARN AND WIN! WOULD YOU LIKE TO EXPLORE KRAFTON’S GROWTH AND ADVENTURE STORIES?
Sales & Events Manager | Hotel Zoso Let’s start off with the most important part-what’s in it for you: The Perks *Eligibility of perks is dependent upon job status * Salary Range: $75,000 to $80,000 DOE * Cellphone Allowance * Incentive Eligible * Get Paid Daily (Make any day payday) * Paid Time off & Holiday Pay (Because Balance Matters) * Benefits - Medical, Dental, Vision, Disability, 401K * HSA/FSA Plans -with employer contribution * Values Based Culture (#OMGLIFE) * Culture Add (Creating Space for Fresh Perspectives) * Referral Bonus (Get Paid to Recruit) * Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) * Employee Assistance Program * “Columbia Cares” Volunteer Opportunities * Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) * Task Force Work Opportunities (Grow your career in idyllic locations across the globe) * Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What Success Looks Like: Your Impact Sales * Through proactive sales efforts this position is responsible for meeting and exceeding sales goals of assigned market segments. * This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets. * Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database. * Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions. * Solicit and secure new business for assigned market segments by making outside sales calls. * Participate in trade shows, promotional events, and industry events. * Conduct site inspections and client presentations. * Responds to inbound RFP’s (requests for proposals) within 24 hours. * Knowledgeable with client negotiations, closing tactics, and contractual language. * Differentiate from the competition and bring value to potential customers. * Implement sales plan based on demand segments to maximize market share. Event Management * Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines. * Acts as a liaison between the operations department and client. * Has a comprehensive knowledge of operations departments. * Monitors client’s satisfaction throughout planning and execution of event. * Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments. * Conducts meetings to review information with other property departments. * Manages accounts and follow-up with client re-solicitation to capture future repeat business. General * Achieves assigned goals and objectives. * Maximize efficiencies for time management and productivity. * Responsible for forecasting revenue of assigned groups. * Develops and maintains favorable working relationships and open communication with all departments. * Establishes and maintains positive, professional relationships with clients. * Complies with accounting standards (deposits, direct billing, and pre-payment). * Confirms accurate revenue posting and client billing. * Develop a full working knowledge of all applicable standards, policies and procedures. * Attends required meetings. * Achieves client sentiment goals. * Must adhere to Columbia Hospitality Policies and Procedures. Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership. What You Bring * Minimum of 1-3 years of hospitality sales experience. * Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills. * Attention to detail with the ability to accurately read/write business correspondence effectively. * Ability to think creatively and develop innovative solutions or approaches. * Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results. * Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages. * Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus. * Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments. * Ability to travel (including air or car, hotel overnight stays, and client entertainment.) Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Complex Director of Sales| Hotel Zoso & Palm Mountain Resort As the Complex Director of Sales, you'll lead the commercial strategy for a dynamic multi-property hotel portfolio, driving revenue growth while creating exceptional guest and client experiences. This is a high-impact leadership role where you'll influence market share, occupancy, ADR, RevPAR, and overall profitability through innovative sales strategies, business development, and strong team leadership. Partnering closely with the Managing Director and property leadership teams, you'll set the vision for sales and catering while inspiring a high-performing team to deliver results. You'll cultivate key client relationships, identify new business opportunities, and oversee all aspects of group, corporate, catering, transient, local, membership, and sponsorship sales. If you're a strategic thinker who loves building relationships, developing talent, and turning opportunities into results, this is your chance to make a meaningful impact across a thriving hospitality portfolio. Let’s start off with the most important part-what’s in it for you: The Perks *Eligibility of perks is dependent upon job status * Salary Range: $110,000 to $125,000 DOE * Cellphone Allowance * Incentive Eligible * Get Paid Daily (Make any day payday) * Paid Time off & Holiday Pay (Because Balance Matters) * Benefits - Medical, Dental, Vision, Disability, 401K * HSA/FSA Plans -with employer contribution * Values Based Culture (#OMGLIFE) * Culture Add (Creating Space for Fresh Perspectives) * Referral Bonus (Get Paid to Recruit) * Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) * Employee Assistance Program * “Columbia Cares” Volunteer Opportunities * Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) * Task Force Work Opportunities (Grow your career in idyllic locations across the globe) * Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you’ll do: The Brass Tacks Strategic Leadership & Revenue Generation * Develop and execute strategic sales plans, group business strategies, and annual departmental budgets. * Drive revenue growth across guestrooms, meetings, catering, events, and ancillary revenue streams. * Establish departmental objectives, production goals, deployment strategies, and individual performance targets. * Analyze market trends, competitive intelligence, and property performance data to adjust strategies and maximize profitability. * Conduct industry research and forecasting to anticipate future business volume and market conditions. * Oversee group yielding efforts in partnership with property leadership. * Ensure accurate forecasting, pace reporting, owner reporting, monthly closing reports, and financial analysis summaries. * Maintain accountability for achieving departmental revenue goals and adjusting strategies when targets are not being met. Sales Leadership & Client Development * Lead initiative-taking sales efforts across multiple market segments; association, corporate, government, SMERF, tour and travel, corporate business travel and local catering business segments. * Develop and maintain strong relationships with key clients, community organizations, city officials, tourism partners, and industry associations. * Serve as the primary support for group sales outreach, negotiations, contractual review, planning, and service execution. * Negotiate contracts and ensure compliance with company standards and profitability expectations. * Represent the hotels at industry events, trade shows, networking functions, and community engagements. * Drive prospecting activity, lead conversion, and account development to support long-term revenue growth. Team Leadership & Development * Hire, train, mentor, and develop sales and event team members while identifying future leadership potential. * Conduct regular one-on-one meetings, monthly department meetings, and quarterly evaluations. * Develop and implement ongoing departmental training programs. * Foster a culture of accountability, urgency, collaboration, and customer service excellence. * Provide coaching, recognition, corrective action, and performance feedback in a respectful and constructive manner. * Lead and influence teams through strong emotional intelligence, communication, and conflict resolution skills. Operational & Financial Oversight * Ensure departmental compliance with accounting procedures, deposits, billing, and accounts receivable standards. * Maintain departmental systems and standards, including sales and event platform administration. * Collaborate with operations, revenue management, and marketing teams to align business strategies and guest experience initiatives. * Prepare and manage budgets, forecasts, pace reports, and P&L analysis. * Ensure strong communication and collaboration across all hotel departments. Key Performance Indicators (KPIs) * Revenue Goal Achievement * Occupancy Growth * ADR & RevPAR Performance * Group & Catering Revenue Production * Market Share Growth * Lead Conversion Ratio * New Business Development * Client Retention & Repeat Business * Forecast Accuracy * Sales Team Performance Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership. What You Bring * Minimum 3–5 years of hospitality sales leadership experience, preferably within a multi-property or complex environment. * Strong expertise in hotel sales, catering, event management, negotiations, and revenue strategy. * Proven ability to achieve revenue goals and lead high-performing teams. * Strong financial acumen with experience managing budgets, pace reporting, forecasting, and profitability analysis. * Exceptional leadership, communication, presentation, and interpersonal skills. * Ability to analyze market data, identify trends, and adapt strategies quickly based on market conditions. * Proficiency in Microsoft Office Suite and hospitality sales/event platforms. * Strong contract negotiation and client relationship management skills. * Ability to travel as needed for client meetings, industry events, and business development opportunities. Core Competencies * Strategic Planning * Revenue Optimization * Leadership & Team Development * Negotiation & Contract Management * Business Development * Financial Acumen * Communication & Presentation Skills * Relationship Building * Critical Thinking & Problem Solving * Customer Service Excellence Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Complex Director of Sales| Hotel Zoso & Palm Mountain Resort Let’s start off with the most important part-what’s in it for you: The Perks *Eligibility of perks is dependent upon job status * Salary Range: $110,000 to $125,000 DOE * Cellphone Allowance * Incentive Eligible * Get Paid Daily (Make any day payday) * Paid Time off & Holiday Pay (Because Balance Matters) * Benefits - Medical, Dental, Vision, Disability, 401K * HSA/FSA Plans -with employer contribution * Values Based Culture (#OMGLIFE) * Culture Add (Creating Space for Fresh Perspectives) * Referral Bonus (Get Paid to Recruit) * Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) * Employee Assistance Program * “Columbia Cares” Volunteer Opportunities * Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) * Task Force Work Opportunities (Grow your career in idyllic locations across the globe) * Online Learning Platform to Help You Grow! * Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. Position Summary The Hotel Complex Director of Sales is responsible for leading the strategic sales, catering, and revenue generation efforts for a multi-property hotel portfolio. This role drives overall market share, occupancy, ADR, RevPAR, and profitability through proactive sales leadership, business development, team management, and client relationship strategies. The Complex Director of Sales provides overall direction and leadership for the sales and events team while collaborating closely with the Managing Director and operational leadership to achieve property goals. This position oversees group, corporate, catering, membership, sponsorship, transient, and local business development efforts while ensuring alignment with company standards, financial objectives, and guest experience expectations. What you’ll do: The Brass Tacks Strategic Leadership & Revenue Generation · Develop and execute strategic sales plans, group business strategies, and annual departmental budgets. · Drive revenue growth across guestrooms, meetings, catering, events, and ancillary revenue streams. · Establish departmental objectives, production goals, deployment strategies, and individual performance targets. · Analyze market trends, competitive intelligence, and property performance data to adjust strategies and maximize profitability. · Conduct industry research and forecasting to anticipate future business volume and market conditions. · Oversee group yielding efforts in partnership with property leadership. · Ensure accurate forecasting, pace reporting, owner reporting, monthly closing reports, and financial analysis summaries. · Maintain accountability for achieving departmental revenue goals and adjusting strategies when targets are not being met. Sales Leadership & Client Development · Lead initiative-taking sales efforts across multiple market segments; association, corporate, government, SMERF, tour and travel, corporate business travel and local catering business segments. · Develop and maintain strong relationships with key clients, community organizations, city officials, tourism partners, and industry associations. · Serve as the primary support for group sales outreach, negotiations, contractual review, planning, and service execution. · Negotiate contracts and ensure compliance with company standards and profitability expectations. · Represent the hotels at industry events, trade shows, networking functions, and community engagements. · Drive prospecting activity, lead conversion, and account development to support long-term revenue growth. Team Leadership & Development · Hire, train, mentor, and develop sales and event team members while identifying future leadership potential. · Conduct regular one-on-one meetings, monthly department meetings, and quarterly evaluations. · Develop and implement ongoing departmental training programs. · Foster a culture of accountability, urgency, collaboration, and customer service excellence. · Provide coaching, recognition, corrective action, and performance feedback in a respectful and constructive manner. · Lead and influence teams through strong emotional intelligence, communication, and conflict resolution skills. Operational & Financial Oversight · Ensure departmental compliance with accounting procedures, deposits, billing, and accounts receivable standards. · Maintain departmental systems and standards, including sales and event platform administration. · Collaborate with operations, revenue management, and marketing teams to align business strategies and guest experience initiatives. · Prepare and manage budgets, forecasts, pace reports, and P&L analysis. · Ensure strong communication and collaboration across all hotel departments. Key Performance Indicators (KPIs) Revenue Goal Achievement Occupancy Growth ADR & RevPAR Performance Group & Catering Revenue Production Market Share Growth Lead Conversion Ratio New Business Development Client Retention & Repeat Business Forecast Accuracy Sales Team Performance Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership. What You Bring · Minimum 3–5 years of hospitality sales leadership experience, preferably within a multi-property or complex environment. · Strong expertise in hotel sales, catering, event management, negotiations, and revenue strategy. · Proven ability to achieve revenue goals and lead high-performing teams. · Strong financial acumen with experience managing budgets, pace reporting, forecasting, and profitability analysis. · Exceptional leadership, communication, presentation, and interpersonal skills. · Ability to analyze market data, identify trends, and adapt strategies quickly based on market conditions. · Proficiency in Microsoft Office Suite and hospitality sales/event platforms. · Strong contract negotiation and client relationship management skills. · Ability to travel as needed for client meetings, industry events, and business development opportunities. Core Competencies · Strategic Planning · Revenue Optimization · Leadership & Team Development · Negotiation & Contract Management · Business Development · Financial Acumen · Communication & Presentation Skills · Relationship Building · Critical Thinking & Problem Solving · Customer Service Excellence Work Schedule · Typical schedule is Monday-Friday, weekends or holidays may be required based on business needs. We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under federal, state, or local law. Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.