Lead Business Analyst

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. Due to the nature of the job, the position is applicable for Thai nationals   JOB RESPONSIBILITIES * Understand a client's business problems in order to build, maintain, and evolve product roadmaps to generate impactful solutions * Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes * You will assess the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value * You will facilitate analysis workshops through “innovation games” with senior client stakeholders to outline business vision, objective, product roadmap and a project release plan. * You will help companies from a variety of industries achieve true, differentiating outcomes and engage with and influence senior business stakeholders on the client side. * You will liaise between the client and your team, consisting of SMEs, C-suite executives, developers, quality analysts, tech architects, user experience designers, project managers, etc to manage the product backlog and keep an eye on software delivery * You will work in agile teams that facilitate organizational transformations for medium- and large-scale businesses * You will be involved in the Analyst community to share knowledge, mentor and evangelize Agile, Lean, and Continuous Development analysis best practices JOB QUALIFICATIONS TECHNICAL SKILLS * You have a track record of delivering impactful software, ideally on a collaborative software delivery team * You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery and can draw a line directly from an overarching client strategy to your team's outcomes * You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution * You are well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others * You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions * You design and facilitate workshops with business stakeholders to outline the business vision, objective, product roadmap and a project release plan * You are well-versed with tech trends and can relate them to real-world business challenges at a program or project level PROFESSIONAL SKILLS * You enjoy coaching, have led a team and are an advocate for sharing knowledge with others * You have a knack for prioritization, obtaining buy-in from stakeholders and resolving conflicts as they arise * You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. ABOUT THOUGHTWORKS Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For over 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.  Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. See here our AI policy.

About the job Shape how Graphcore works by turning complex business challenges into scalable, lasting change.Graphcore is building the hardware, software and systems needed for the future of artificial intelligence. As we grow, the way our teams work must scale with clarity, pace and resilience. As Lead Business Analyst, you will lead discovery and design across complex transformation programmes. You will help teams improve processes, systems, data flows and operating models. You will turn ambiguity into clear requirements, future-state processes and practical solution options. Your work will support better decisions, stronger adoption and measurable business outcomes. This role gives you broad visibility across Graphcore. You will influence change from early concept through to delivery. The team and culture The Data & Transformation team delivers cross-functional change that improves how Graphcore operates and scales. Work happens through close partnership with teams across the organisation.You will lead discovery, facilitate workshops and connect business needs to delivered outcomes. Decisions are shaped through evidence, structured analysis and constructive challenge. You will be trusted to bring order to complex problems and move work forward. Success means building credibility quickly, taking responsibility and delivering change that lasts. What we're looking for · Experience leading business analysis activities on complex transformation, process improvement or systems change initiatives · Strong capability in discovery, process mapping, requirements definition and future-state process design · Ability to analyse business processes, systems and data to identify opportunities and evaluate solution options · Ability to build credibility with stakeholders, facilitate decisions and bring structure to ambiguous problems · Strong documentation skills, including business requirements, user stories, process maps and acceptance criteria · Experience supporting testing, implementation and business readiness to help ensure successful adoption While we have outlined a set of requirements, we value transferable skills and diverse experiences. If you meet most of our essential criteria, we encourage you to submit an application and showcase how your background makes you a strong candidate. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy life outside of work · Retirement planning support: Up to 5% matched pension · Phantom equity: Share in Graphcore’s success · Workplace experience: Enjoy thoughtfully designed office spaces for collaboration, with free food and an on-site barista to support your day · Peace of mind protection: Income protection and life assurance to provide financial security for you and your loved ones · Flexible benefits: Tailor your benefits package with a choice of additional options, including private medical insurance and dental cover · Optional benefits: Dental cover, health cash plan, private medical insurance, cycle to work scheme, give as you earn We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work. We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you. Sponsorship Applicants must have the legal right to work in the UK. Unfortunately, we are unable to provide visa sponsorship or support visa applications for this role. Join the Team at Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. If you want to shape practical change that helps Graphcore scale, we’d love to hear from you. Apply now to be part of the journey.