Data Support Specialist

YOUR MISSION As a Processing Support Specialist at VAT4U, your role involves processing invoice images and data. You'll work with our VAT4U SmartAi system to review and adjust the information identified by our AI technology, ensuring accuracy and completeness. Your role is key to maintaining high-quality outputs for our clients, contributing to the effectiveness of our VAT management services. Your tasks will include correcting or completing data to support our goal of optimizing VAT recovery for our clients around the globe, making VAT management more efficient and straightforward. We offer great flexibility with possibility to work from home! * 100% remote (based in Germany mandatory) * No strict office time * Time: 20h/week (we can be flexible) YOUR PROFILE We are looking for: * Detail-oriented individuals with a knack for precision in data handling. * Quick learners ready to embrace VAT4U's cutting-edge SmartAi technology. * Team players who value feedback and strive for continuous process improvement. * Professionals adept at managing multiple tasks within tight deadlines, ensuring compliance with VAT regulations. * Individuals with a proactive approach to problem-solving and a desire to contribute to a dynamic, tech-driven environment. * Fluency in English essential. * Knowledge of a second European language is advantageous. No specific VAT management experience is required - just a willingness to grow with us and make a tangible impact. WHY US? VAT4U (www.vat4u.com) stands out as an international tax technology company that's revolutionizing VAT management with AI-driven solutions. By joining us, you'll: * Be part of a forward-thinking, fast-growing company with a footprint in over 70 countries. * Work with a diverse, international team dedicated to simplifying VAT recovery, saving time and money for our clients. * Have access to continuous learning and development opportunities in the field of tax technology. * Enjoy a culture that values innovation, collaboration, and work-life balance. At VAT4U, we're not just processing VAT; we're leading the transformation of how companies worldwide handle and reclaim VAT. Embark on our journey to make VAT management more efficient through the power of technology.

Description Work with the Industry Leader! Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry. Job Responsibilities: What you will do The Dedicated Support Specialist will bridge the gap between operations and data analytics. A key component of this role involves extracting operational data from systems like Power BI and Tableau, and utilizing intermediate Excel capabilities to organize, analyze, and generate actionable reports for leadership Responsible for developing reporting and partnering with team to deliver required weekly, monthly, quarterly, and annual reports. Provide daily operational and system support. Monitor performance, troubleshoot issues, support process improvements, and deliver accurate reporting to drive efficiency and support business objectives. Data Extraction & Reporting: Extract operational data from Power BI and Tableau platforms to develop weekly, monthly, quarterly, and annual performance reports. Data Manipulation (Excel): Utilize intermediate Excel functions (including VLOOKUP, Pivot Tables, and basic formulas) to clean, organize, and validate large datasets. Prepare ad hoc reports and perform data validation to support operational decision-making. Provide day-to-day operational support to the team, including market updates, monitoring queues, and resolving or escalating issues. Monitor and report on key KPIs, including cost per mile, cost per shipment, trailer dwell time, yard velocity, dock productivity, and forecast accuracy. Create internal customer reporting as required. Monitor assigned loads and document issues, resolutions, and escalations as needed. Analyze operational and financial data to identify trends, issues, and improvement opportunities. Compile, validate, and route invoice data and support documentation in a timely and accurate manner. Prepare ad hoc reports and perform basic data validation to support operational decision-making. Coordinate customer and operational requirements across ship points, planning teams, and internal stakeholders. Collaborate with warehouse supervisors, transportation planners, yard managers, and drivers to diagnose operational challenges and support solution development. Maintain project documentation, timelines, standard operating procedures (SOPs), and training materials. As needed, perform duties within any area of Driver Support to maintain smooth workflow and service quality. Proactively work to assist others in achieving the organization's objectives. Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7995 Qualifications: What you need to bring Excel Proficiency: Must have intermediate knowledge of Excel, specifically comfort with Pivot Tables, VLOOKUPs, and standard formulas. Systems: Familiarity or exposure to data visualization tools like Power BI and/or Tableau is highly preferred. Strong analytical skills with a sharp eye for data accuracy. Background in transportation, logistics, or supply chain management is a plus. Prior transportation or logistics industry experience preferred. Project management experience preferred. Associate's degree, or an equivalent combination of education and/or experience required. Bachelor's degree preferred. Must possess strong organizational and planning skills with the ability to manage changing priorities. Must be able to meet deadlines in a fast-paced, high-volume environment. Must have excellent written and verbal communication skills. Must possess basic knowledge of operational systems and tools relevant to the role. Must be proactive, team-oriented mindset with a focus on continuous improvement. Pay Range: $23.00 - $27.00 Hourly What we offer: Competitive starting salary commensurate with experience and geographic location. Potential bonus pay based on company performance. Opportunities to volunteer and give back to local communities. Comprehensive Benefits Package which includes: 401(K) Medical, Dental, Vision, Disability, Supplemental and Life Insurance Paid Time Off Employee Stock Purchase Plan The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.