
Parloa · New York
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
As Business Development Representative you play a crucial role in scaling our business in North America by enhancing our revenue
engine to become more predictable and scalable. You will be a key driver of revenue by actively sourcing new business - with a
focus on enterprise customers.
investment.
LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, Zoominfo
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes
action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high
volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re
defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If
you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this
is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s
evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with
clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for
themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong
expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear
ambition: to become the global category leader in enterprise-grade conversational AI.
Salary Range
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
origin, disability status, socioeconomic background and other characteristics.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. ABOUT THE ROLE: As an Inbound Market Development Representative (MDR) at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa. This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs. AREAS OF OWNERSHIP: * Respond to and qualify inbound leads from marketing channels (web, events, campaigns) * Engage prospects via email, phone, and social channels to understand their business challenges and goals * Conduct discovery conversations to assess fit, urgency, and buying intent * Schedule qualified meetings for Account Executives * Maintain accurate records of all interactions in CRM (e.g., Salesforce) * Collaborate closely with marketing to provide feedback on lead quality and campaign performance * Continuously refine messaging and outreach based on prospect insights * Meet and exceed monthly targets for qualified opportunities and pipeline contribution OUR BDR TECH-STACK: LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, Zoominfo WHO YOU ARE: * 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred) * Strong written and verbal communication skills * A customer-first mindset with the ability to ask thoughtful, probing questions * High level of organization and attention to detail * Ability to manage multiple inbound conversations simultaneously * Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus * Interest in AI, customer experience, or enterprise technology OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $80,000—$108,000 USD ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As the US Business Development Team Lead, you will spearhead our efforts in driving revenue growth and market expansion for our SaaS product in the US market. Your mission is to lead and empower a team of Business Development Executives to establish and nurture relationships, drive sales opportunities, and deliver impactful results in a dynamic and competitive landscape. AREAS OF OWNERSHIP: * Lead and mentor a team of Business Development Executives to achieve and exceed sales targets in the US market. * Develop and execute strategic sales plans, focusing on enterprise-level clients and pipeline generation. * Foster a culture of continuous learning and development within the team, providing coaching and training to enhance sales skills and performance. * Collaborate closely with cross-functional teams including Account Executives, Marketing, and Partnerships to align sales strategies and drive business growth. * Analyze sales data and metrics to identify trends, insights, and areas for improvement, driving informed decision-making and optimization of sales strategies. * Maintain detailed documentation for sales processes, best practices, and training materials to ensure consistency and scalability. * Drive collaboration and communication across the organization to achieve collective success and deliver exceptional customer value. OUR SALES TECH-STACK: LinkedIn Sales Navigator, Gong Engage, Salesforce, Clay, Nooks, Notion, Asana WHO YOU ARE: * Proven track record of leading one or multiple Business Development Executive teams in the US region, focusing on enterprise-level sales. * Experience in Business Development in a B2B SaaS company. * Exceptional communication skills, both verbal and written in English. Additional Southern European languages are a plus. * Strong analytical skills with the ability to derive insights from sales data. * Ability to collaborate effectively with cross-functional teams and drive results in a fast-paced environment. NICE TO HAVE: * Previous experience working in the Conversational AI (ConvAI) space. YOUR RECRUITING PROCESS AT PARLOA: Recruiter video call → Hiring Manager → Case Study → Leadership Call → Bar Raiser Salary includes OTE WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $120,000—$140,000 USD ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Since our EMEA launch in 2022, Airtable has established a strong regional footprint. From our new EMEA headquarters at Borough Yards in London to our growing teams across France and Germany, we're bringing Airtable closer to our customers and deepening our commitment to their success. As we continue to scale, we are highly invested in what matters most - our people. We believe great products are built by great people, which is why we're looking for exceptional talent to help shape the future of Airtable. THE ROLE As a Business Development Representative, you’ll play a key role in accelerating Airtable’s growth by generating qualified pipeline opportunities and expanding our footprint beyond the 100,000+ organisations already using and loving our platform. You will work closely with our Strategic Account Executives in the UK and our cross functional partners in the EMEA HQ in London. This is more than a traditional outbound role. You’ll help prospective customers rethink how work gets done, partner closely with Account Executives and Marketing, and experiment with new strategies to unlock opportunities across the customer journey. You’ll become a trusted voice for Airtable’s vision while developing the commercial and strategic skills needed for a long-term career Agentic AI software selling. Please note, this is a hybrid role based in London, with an expectation of 3 days per week in the office. WHAT YOU'LL DO * Generate qualified pipeline through a combination of inbound follow-up, outbound prospecting, and strategic outreach across northern europe. * Partner closely with Account Executives on territory planning, account prioritisation, and personalised outreach strategies. * Research target accounts and personas to identify high-impact opportunities and create thoughtful, tailored messaging. * Engage prospective customers through calls, emails, events, webinars, and multi-channel campaigns. * Clearly articulate Airtable’s value proposition and how our platform helps organisations solve complex operational challenges. * Run discovery and qualification conversations to identify customer pain points and assess fit. * Collaborate with Marketing to provide feedback on campaigns, messaging, and lead quality. * Experiment with and optimise outbound strategies, testing new approaches to drive pipeline growth. * Build deep product knowledge and develop world-class sales skills in a fast-paced, high-growth environment. WHO YOU ARE * Fluent English speaker. * You have at least 1 year of sales or related experience. * Leveraging AI in work and personal life with a keen interest to develop as a AI Fluent seller. * You thrive in a fast-paced, metrics-driven environment and have a track record of delivering results. * You’re highly organised and able to balance multiple priorities effectively. * You’re proactive, curious, and motivated to continuously learn and improve. * You’re a strong communicator and storyteller who can engage a wide range of audiences. * You actively seek feedback and use it to grow. * You have experience creating outbound messaging, measuring performance, and iterating based on results. * Most importantly, you’re excited by the opportunity to help shape the growth of a category-defining company in EMEA. WHAT WE OFFER We believe great work starts with feeling supported, that’s why we’ve built a benefits package designed to help you thrive both inside and outside of work. * Travel: £7,500 annual allowance to cover your commute. * Healthcare: Top-tier private medical, dental, and vision coverage through AXA, with heavily subsidised plans available for dependants. * Family planning: Up to £7,200 per year through Carrot to support your path to parenthood, plus a minimum of 16 weeks fully paid maternity or paternity leave. * Childcare: Save up to 42% per child annually through our Workplace Nursery salary sacrifice scheme. * Pension & protection: 9% company pension contribution. * Health & wellness: £150 every month to spend on whatever helps you feel your best, from fitness and mindfulness to hobbies and self-care. * Free lunch: Enjoy a varied, catered lunch every day you’re in the office. * Home office: £750 one-off allowance to create a workspace that works for you. * Time off: 25 days annual leave, plus 4 company-wide Recharge Days and additional time off between Christmas and New Year as part of our Winter Break. * Give back: 5 paid Volunteer Days each year to support causes you care about, individually or with your team. At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect. Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you. ---------------------------------------------------------------------------------------------------------------------------------- Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. For work locations in London (United Kingdom), the on-target earning range for this role is: £70,000—£78,000 GBP Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here. For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.