Montreal Office Director | Fixed Term Contract (Parental Cover)

WE ARE: Mabuhay! This is an exciting opportunity for a Project Manager to join our Operate team in the Philippines, leading the engagements behind two of the functions that keep Adaptive's client platforms running. We are a growing company that continues to expand our operations in the country, and you will work alongside a team of dedicated professionals across the globe to help shape the future of our managed services in the region. As a member of our team, you will have the unique opportunity to help mature how we run, support, and maintain mission-critical trading platforms long after they go live. At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage. Our clients include the world's leading investment banks, investment managers, fintech and capital market service providers. With a global reach with offices in London, New York, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions. Our Project Managers at Adaptive are leaders who set an example for Adaptive's culture and values. Most importantly, our Project Managers give the teams the autonomy they require in their role to be motivated and grow professionally. This role sits at the heart of Operate. You will own the engagements that bring our application maintenance and SRE teams together to deliver Adaptive's Operate Service. Our platform support and application-maintenance capability sits between L1 support and the L3 R&D product teams, keeping Operate clients environments stable, current, and within agreed SLAs. Our infrastructure-as-code accelerator and SRE capability, provisioning, hosting, and maintaining the cloud environments those platforms run on.  If you feel like this is you, you might be a perfect fit for this role! YOU ARE: * A strategic thinker with great communication skills * A problem solver with strong analytical skills, comfortable operating in a support and run-service context where priorities shift with incidents and SLAs * A great team player who loves sharing knowledge and learning from others * Experienced in managing distributed, multi-disciplinary teams (developers and SREs) across time zones * Happy to work in a hybrid environment, with once a week in our office for meetings with colleagues, training, and social activities AS A PM YOU WILL ENSURE THAT: * The operate support engagements you oversee deliver against their service commitments, on time, within budget, and within agreed SLAs * Clients are engaged and informed, and ultimately satisfied with the support and infrastructure services they receive * The Development and SRE teams have a clear understanding of their goals and their place within the wider Operate model, and are empowered to deliver on our commitments * Application maintenance, platform support, and infrastructure work are coordinated as one coherent service rather than separate streams YOU WILL: Manage the engagements: * Understand the strengths and potential pitfalls that come with an Agile and ITIL-based service delivery philosophy, based on personal experience * Plan and coordinate the transition of client platforms from Consulting Build engagements into the Operate Run Service, taking knowledge transfer and assessing production readiness ahead of go-live * Work collaboratively with clients to identify and document the scope of support, maintenance, and infrastructure services, and build and maintain delivery and roadmap plans * Provide accurate and timely updates on milestones, service performance, and progress against plan * Actively manage and mitigate engagement risk, including resourcing gaps, SLA exposure, and dependencies between Dev, SRE, the Platform/Accelerator teams. Manage the service: * Oversee the day-to-day operation of application maintenance (software upgrades, dependency migrations, security patches, bug fixes, and minor changes) for Run Service clients. * Coordinate platform support activity, working with the Support and Platform teams to drive a high resolution rate and clean, well-characterised escalations * Help define and track KPIs and reporting (ticket ownership, ticket type, product type, severity, SLA performance) and drive service-improvement initiatives Manage a team: * Promote a Servant Leader mindset, empower highly-skilled team members to deliver their best, and involve them in decision making * Identify and drive the resolution of problems affecting team harmony and performance, with particular attention to the demands of a 24/7 support and run-service environment * Understand various software and infrastructure concepts to discuss problems and orchestrate strategy with the talents in the team: * Backend developers: real-time programming, high availability * SRE: infrastructure-as-code, cloud provisioning, observability, networking, capacity planning, security and compliance * Support: L1/L2/L3 triage, escalation, and knowledge management * QA, BA, UX and DevOps as engagements require * Work with distributed teams (Manila/London/Barcelona/Montreal/New York) Manage people: * Regularly lend an ear to your team members and listen to what they have to say about their job satisfaction and their aspirations, in the spirit of Adaptive's staff management style: informal and collegiate * Liaise with directors/HR to report relevant information * Take part in the regularization process for new members of staff Manage resourcing: * Own the resourcing plan for the Operate application maintenance engagements, balancing dedicated team members and rotational/shared resources * Review the proposed resourcing model with Delivery and Operate leadership, and maintain the resource forecast in time tracking system * Identify gaps in the team, and engage with the HR team to recruit new hires accordingly (e.g. additional developers and SREs as the client base grows) Manage client & stakeholders: * Provide regular service and project status reporting to client stakeholders * Use effective and transparent communication * Actively manage clients' expectations, make assumptions explicit, and create an audit trail of important decisions throughout the engagement (including the boundaries of what the Run Service covers) * Liaise with the account manager to define and implement the communication plan Report to Adaptive: * Report engagement and service status on a weekly basis, and contribute to the monthly Operate SteerCo * Escalate issues to the Head of Operate Commercial & Legal: * Understand the legal framework for each engagement, including the Run Service commercial definition and SLA framework * Ensure that both Adaptive and the client meet their contractual obligations, including the standards required before SLA activation * Escalate issues where breaches of obligations occur or are at risk of occurring Finance: * Manage costs (resources, expenses, licenses, cloud/infrastructure spend) in line with client agreements WHY US: * To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have great people here at Adaptive 😁). You can learn from anyone here, which is the beauty of it * To take part in the growth and development of a great company at the point where our products meet our clients' day-to-day operations * Our teams feel free to speak up, make suggestions and raise concerns * Collaborative team environment: we all work together, respect each other, and pitch in * Great consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits). The balance between professional and personal life is massively important to us * We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes WHAT DO PEOPLE THINK OF US 🗣 You can check our Glassdoor page 🎉 BENEFITS Among our benefits are: * 23 days PTO * Retirement plan * HMO including x§dependents * Group Life Insurance THE PROCESS Long interview processes are stressful and boring, and that is not us 😉 We want to make sure that everything runs smoothly. So here you will have three interviews:   1. A chat with one of our great recruiters. 2. A zoom chat with one of our PM colleagues where they will ask you detailed questions about PM knowledge and your experience. 3. A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a technical task to do.   But don't worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is massively important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc 😊 DIVERSITY AND INCLUSION: 💜 Diversity and inclusion are key to a great workplace, and Adaptive is better when it's more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their roles.

Description Position at DNEG Render TD Visual Effects Division  |  Global Production Technology  |  Junior / Entry-Level Reports To Head of Rendering The Role As a Render Technical Director at DNEG, you will play a hands-on role in ensuring that the rendering and lighting tools, software, and workflows used across our award-winning VFX and Feature Animation productions run smoothly and efficiently. Working under the guidance of our Render Supervisors, you will provide front-line technical support to lighting artists, troubleshoot rendering issues in live production scenes, and contribute to the tooling and testing frameworks that underpin DNEG's render pipeline. This is an excellent entry point into rendering technology at a world-leading visual effects company. You will be embedded within the RenderTech team — working alongside Render Supervisors, Shader Writers, and senior TDs — and gain direct exposure to industry-leading renderers, USD-based pipelines, and the full breadth of DNEG's production and technology ecosystem. You will bring technical curiosity, a collaborative mindset, and a genuine enthusiasm for solving problems in a fast-paced creative environment. What You Will Do Production & Artist Support Provide front-line technical support to lighting artists across VFX and Feature Animation productions, helping to diagnose and resolve rendering and lighting issues efficiently. Troubleshoot lighting scenes, render setups, and DCC configurations to unblock artists and ensure productions remain on schedule. Assist in the creation of technically robust production assets, including light rigs, scene templates, and custom tools and UIs for use across shows. Help identify and resolve inefficiencies in lighting and rendering workflows, working with Render Supervisors to implement improvements. Act as a clear point of communication between technical developers and non-technical artists, translating issues and solutions accurately between both audiences. Testing, Tools & Pipeline Contribute to the development and maintenance of automated unit and integration tests for renderers and rendering toolsets, helping to ensure stability across pipeline updates. Support the maintenance and expansion of DNEG's renderer test suite, which profiles performance, tracks quality improvements, and identifies regressions across renderer versions. Assist in the profiling and benchmarking of rendering processes, contributing data and observations to help improve render farm throughput and efficiency. Help implement and maintain render pipeline tooling, including diagnostic utilities, monitoring scripts, and workflow automation. Provide structured feedback on software releases from R&D, Core Services, and vendor partners (Pixar, SideFX) that affect lighting and rendering workflows. Renderer & DCC Integration Support exploratory work around ML/AI-based rendering technologies — such as denoising and upscaling — in collaboration with Brahma AI's Advanced Development Group (ADG), under the guidance of senior RenderTech staff. Develop familiarity with USD and Hydra-based workflows in Houdini/Solaris, and contribute to the maintenance of USD pipeline components within the scope of RenderTech's responsibilities. Assist with shader development and look development tasks as required, building knowledge of OSL and DNEG's shading frameworks over time. Support the validation and testing of DCC software versions managed by Core Services, ensuring render engine behaviour is stable before production adoption. Collaboration & Communication Work closely with Render Supervisors and contribute positively to the broader RenderTech team, sharing knowledge and supporting team goals. Liaise with artists and TDs across departments — including Model, Texture, Look Development, and FX — to understand rendering considerations and assist in optimising their workflows. Collaborate with Pipeline, Core Services, and Product teams as directed by Render Supervisors, contributing a practical production perspective. Support exploratory work around ML/AI-based rendering technologies — such as denoising and upscaling — in collaboration with Brahma AI's Advanced Development Group (ADG), under the guidance of senior RenderTech staff. Who You Are You are technically capable and intellectually curious, with a genuine interest in rendering, lighting, and pipeline technology. You may be early in your career, but you bring strong foundational skills in Python and a working knowledge of VFX production tools and workflows. You are a clear communicator who enjoys collaborative problem-solving, and you are eager to learn from experienced colleagues in a demanding, high-quality production environment. You take pride in your work, approach challenges methodically, and understand the importance of stability and rigour in a live production pipeline. Must Have A degree or equivalent practical experience in Computer Science, Visual Effects, Technical Direction, or a closely related discipline. Solid Python programming skills, with demonstrable experience writing tools, scripts, or pipeline utilities. Practical experience with lighting and/or rendering in one or more industry-standard DCCs, such as Houdini/Solaris or Katana. Familiarity with path tracing renderers — such as RenderMan or Karma — at a working production or academic level. An understanding of lighting and rendering fundamentals, including light transport, shading models, and image formation. Strong communication skills and the ability to work effectively within a team, translating technical issues clearly for both technical and non-technical colleagues. A methodical approach to problem-solving and debugging, with a high degree of attention to detail. Nice to Have Experience or exposure to USD and Hydra-based pipelines. Shader writing experience in OSL or C++. Render wrangling or render farm experience in a production environment. Look development experience in a VFX or animation context. C++ programming skills, even at an introductory level. Familiarity with software version control systems, automated testing frameworks or CI/CD pipelines. Knowledge of or interest in ML/AI applications in rendering, such as denoising or upscaling. Experience with relational databases or search technologies (e.g. Elasticsearch). Previous experience in a VFX, animation, or games studio environment. About DNEG We would not be able to produce award-winning work without our Production Technology department, which is committed to nurturing an inclusive, diverse, and exciting workplace. Our teams have a variety of backgrounds and originate from a number of different countries, working across the globe at the forefront of technology in the industry. As a Render TD, you will be at the heart of the technical work that brings DNEG's productions to screen — developing your skills alongside some of the most talented rendering and pipeline professionals in the industry, and contributing to the cutting-edge technology that powers the productions of tomorrow. About Us We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney). At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!