Senior Software Engineer

WHO WE ARE: TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin. Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning. We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you?  DESCRIPTION TrueLayer is making a deliberate, CTO-led investment in agentic engineering. We are building a new team — Agentic Engineering Enablement — with a focused mission: pave the way for AI agents to succeed across TrueLayer's engineering organisation. Every bottleneck that slows an agent down is a problem to solve. Every piece of tribal knowledge locked in a Slack thread or an engineer's head is an opportunity to unlock. As an Agentic Enablement Engineer, you will be an integral part of this new team. You will work hands-on to build and maintain the context, tooling, and infrastructure that make AI agents effective at TrueLayer, contributing meaningfully to a greenfield platform with real engineering impact from day one. What does good look like in Year One? Agents routinely land coordinated changes across multiple repos and services, run e2e tests, and deploy behind guardrails without a human in the loop.   WHAT WE EXPECT FROM YOU AS AN AGENTIC ENABLEMENT ENGINEER: Build and maintain agent context and tooling * Write, maintain, and version AGENTS.md files, system prompt libraries, and skill definitions for the codebases and workflows you own. Treat this as infrastructure, not documentation. * Work with engineers across teams to surface and convert tribal knowledge into structured, agent-consumable artefacts: runbooks, coding conventions, decision trees, and system maps. * Build and contribute to TrueLayer's internal tool library: structured, versioned, testable agent capabilities that encode how we build, test, and operate software. Contribute to golden paths * Build and maintain reusable templates and orchestration patterns that give agent capabilities a reliable, consistent starting point. * Identify where existing patterns are fragile or unclear and propose concrete improvements. * Contribute to adoption tracking and feedback loops that help golden paths improve over time. Improve CI/CD for agent workloads * Contribute to CI/CD pipelines (GitHub Actions, Kubernetes, cloud runners) to reliably handle multi-agent workflows. * Identify and address CI latency through caching, parallelisation, and test impact analysis. * Build and maintain ephemeral, sandboxed development environments for agent use. * Automate recurring manual tasks: flaky test quarantine, dependency updates, and PR triage. Support the eval and observability layer * Build and maintain evaluation suites for agent capabilities shipped internally. * Instrument agent health metrics and surface meaningful signals to the team. * Contribute to guardrail and oversight implementations, with support from more senior team members. Share and grow * Share work, learnings, and setbacks openly. Document your work thoroughly so others can build on it. * Participate in team workshops and knowledge-sharing initiatives, contributing to a culture where every engineer can engage confidently with agentic tools.   ABOUT YOU: * You are actively using and building with AI agents — you have moved beyond occasional AI-assisted tools and are designing workflows where agents do real, autonomous work. * 4+ years of software engineering with exposure to platform engineering, infrastructure, or developer experience. * Hands-on experience with CI/CD pipelines and a practical understanding of how to improve their performance and reliability. * Familiarity with building agent systems: prompt engineering, tool-use schemas, or evaluation approaches. * Working knowledge of cloud infrastructure fundamentals: AWS or equivalent, Docker, and containerisation. * Good written communication skills, with the ability to document complex systems clearly for a technical audience. We would be particularly excited if you have: * Hands-on experience with MCP servers or agent orchestration frameworks such as LangGraph, CrewAI, or AutoGen. * Familiarity with eval or observability frameworks such as Braintrust or LangSmith. * A background in developer experience (DevEx) and an interest in measuring engineering velocity. * Understanding of LLM cost modelling: model selection, caching strategies, and token budget design. * Security or compliance experience in a regulated environment. * Open-source contributions, technical writing, or community involvement in the agentic or DevEx space.   Don't meet all the requirements? Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we'd still love to hear from you!   BENEFITS AND COMPENSATION €60,000 - €88,000 + equity WHAT YOU CAN EXPECT FROM US * Competitive salary and meaningful equity in the company 💰 * Flexible hours and hybrid working - we offer a hybrid approach to work of 3 days per week remote working 🏡 and 2 days per week in our new offices in London 🇬🇧 Milan 🇮🇹  and Dublin 🇮🇪 * Need to collect the kids from childcare? Love a workout in the gym first thing?  No worries, we trust you to do your best work within our hybrid framework 🧘 * A one-off contribution of €200 to help you set up your home office 💺 * Flexible holiday policy, with 24 days as standard ✈️ * 2 volunteering days to support causes important to you 🌳 * Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👨‍👩‍👧 * Meal vouchers for every day you’re working, including while remote * Budget to spend on learning & development each year 📚 * 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊 * Membership of mental wellbeing platform Spill  🧘🏻‍♀️   ABOUT OUR HIRING PROCESS Our hiring process typically consists of four stages: 1. A call with one of our Talent Acquisition Partners. 2. A take-home exercise  3. 2-hour video interview with two TrueLayer engineers. 4. 1.5-hour total final round video interviews.   Full details on the interview process, including preparation tips and the qualities we look for in future TrueLayeristas, can be found on our blog. At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As a Product Marketing Manager for the Italian market at Qonto, your main focus will be to develop strong customer insights, drive the go-to-market strategy, and support the successful launch and adoption of our products in Italy. This is an exciting opportunity to shape our market strategy and contribute directly to Qonto’s growth. The role is a maternity cover for Giulia, our current Product Marketing Manager for the Italian market.   👩‍💻🧑‍💻As a Product Marketing Manager - Italian Market at Qonto, you will   • Specialize in customer insights for the Italian market, identifying and prioritizing use cases and features that resonate with local customers. • Drive the GTM strategy, ensuring effective product launches and strong market positioning. • Act as Product Captain, ensuring a strong feedback loop between customers, market, and Product teams. • Collaborate with cross-functional teams to develop compelling marketing campaigns and messaging tailored to the Italian market. • Be the product point of contact within the market, representing Qonto at local events and building strong relationships with key stakeholders. • Continuously monitor market trends, regulations, and competitive landscape to inform strategic decision-making.   🤔 What you can expect   • Become part of a vibrant, fast-growing fintech startup that's making waves in the banking industry, where innovation and collaboration are at the heart of what we do. • Work in a dynamic and collaborative team environment, where your ideas and contributions are valued. • Operate in the exciting Italian market, with the opportunity to shape the growth strategy and make a real impact. • Benefit from a supportive and experienced team (with experts in Product Marketing, Strategy, Brand Marketing..) who will support you in your role. • Access to cutting-edge tools and resources to drive your marketing initiatives and achieve success.     🏅About You   • Experience: Work within the Fintech or payment domain due to the highly regulated nature of the Italian market. Proven experience in product marketing or related roles. • Customer Obsessed: Strong understanding of customer insights and ability to identify and prioritize use cases that resonate with the local market. • Stakeholder management: Excellent stakeholder management skills, with the ability to collaborate effectively across teams and influence decision-making. • Market Knowledge: In-depth knowledge of the Italian market, including market trends, regulations, and competitive landscape. • Analytical and business-oriented: Business acumen and data-driven mindset, with the ability to make strategic decisions based on market analysis and KPIs. • Languages: Native-level Italian speaker with strong English communication skills.   At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.