Customer Value Manager (m/f/d)

As a Product Marketing Manager, you will work closely with the Product, Marketing, Customer Success, Partner and Sales teams to develop, manage and execute all the key areas of product marketing from go-to-market (GTM) to sales enablement to drive both acquisition and retention. You will need to quickly become an expert on Uberall products, our industry, our customers, our resellers, competitors and our technology partners. We are looking for someone who is particularly strong at messaging, GTM, sales enablement to contribute to the success of a high-performance marketing team.  Your responsibilities: * Build product positioning and value-driven messaging * Lead our product launches - multiple features, across multiple cross-functional stakeholders to ensure our launches are smooth, on time. * Build and deliver sales enablement to our sales teams as well as to our (branded and white label) resellers * Communicate and promote the value of the Uberall’s ecosystem (technology partners) to our prospects and customers helping us to drive pipeline and increase customer value.   * Product content creation: develop one pagers, product website pages, webinar presentations and product education materials to both direct customers and to our resellers’ network. * Build and execute initiatives to drive product usage, adoption and upsell. * Work with the head of Product Marketing to craft strong positioning and messaging, develop our use cases, refine our ICPs, buyer personas. * Understand our customers, their needs, and how Uberall products meet those needs; be one conduit for the voice of the customer across the company. * Work closely with product managers and solution consultants to deeply understand the products, its use cases and how they solve customer pain points.  * Maintain strong alignment with brand, content and growth marketing   Qualifications, Skills and Education: * 5+ years in product marketing * Proficiency in value-driven messaging * The aptitude for managing multiple product launches in a fast paced agile environment with tight deadlines and numerous stakeholders * Experience in sales enablement, especially for resellers * Excellent verbal and written communication skills * Good project management, organizational and analytical skills * Ability to multitask and prioritize in order to meet deadlines * Ability to deal with ambiguity and execute with minimum guidance * Comfortable working fully remote and independently * Highly self-motivated * B2B SaaS marketing experience preferred * Bonus points if you have experience with resellers and technology partners   What we offer:   💜 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.   😁 A truly human culture We’re famous for our culture. Uberallers live by our values. We’re open, collaborative risk-takers with a whole lot of passion and grit.   🤸🏽‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, and Barcelona. We also offer co-working access in Montreal, Paris, London, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.   💸  A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.   ♺ Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.   🧘 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.   ⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.   🌵 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning fund program reinforcing our commitment to fostering a culture of continuous learning.   🖥 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.   Remember our "Grow Together" value from the beginning of the ad?    We mean it.    🌵🏔✊🚀   Everything starts with getting in touch. The best way to express your interest is by applying online. One of our real, human TA Partners will be carefully reading your profile and can't wait to hear from you.   In the meantime, let our "Uberall" social account give you some real-life impressions.   👥 Diversity, Equity, Inclusion & Belonging:   At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re over 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded and assume positive intent in everything we do. We don’t judge, and we don’t exclude.   Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.

WHO WE ARE: We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW: We are hiring one of our first Strategic Accounts Managers to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers. This is a hands-on, high-impact role combining strategic account management, customer success, and commercial growth in a fast-scaling AI robotics company. Willingness to travel: up to 50% Your Responsibilities: * Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion * Act as trusted advisor to operational and executive stakeholders * Drive customer value realization and ROI through strategic account management * Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals * Develop tailored go-to-market and account growth strategies, including QBRs and EBRs * Partner with Product, Engineering, and Operations to translate customer needs into roadmap input * Help build the foundation, processes, and playbooks for Customer Success at Sereact QUALIFICATIONS: Education and Experience * Strong understanding of intralogistics, automation, robotics, or industrial tech * Experience managing and growing enterprise or strategic accounts * Background in a scale-up or fast-growing environment * Proven ability to drive commercial expansion and customer outcomes * High technical affinity; engineering background a plus * Excellent communication and stakeholder management skills * Fluent in English (other languages are a plus) Why Join: * One of the first hires in a critical customer-facing function * High ownership and direct impact on revenue and retention * Work at the intersection of AI, robotics, and real-world operations * Competitive compensation, and growth opportunities OUR INTERVIEW PLAN: * Application * Take‑home assignment: You’ll work on a short, role‑relevant task with clear instructions and a deadline. * Cultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions. * Technical fit interview (45 min): A deeper dive into your skills and problem‑solving approach for this role. * On‑site visit: Meet the team in our office and collaborate on a real challenge similar to the work you’d do here. You’ll also meet a founder; we aim to give you a clear feel for the role and environment. WHAT WE OFFER: * Wellpass (gym membership * A motivated team and an open corporate culture * Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day. * Company car: An exclusive mobility offer that accompanies you everywhere. * Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry. * Attractive remuneration: A competitive salary plus attractive bonus options. * Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.