Senior Solution Consultant

YOUR MISSION Neptune Software is rewriting the rules of application development! Our Low Code No Code platform is a digital game-changer, seamlessly integrating with existing IT landscapes. It's not just for the big players; Neptune democratizes tech, offering rapid time-to-market at a fraction of the cost. With multiple G2 Leader Awards and Gartner, Neptune is the next rockstar of digital experience platforms. Acquired by Triton Partners in 2022, Neptune is on an accelerated expansion trajectory, headquartered in Oslo with a global presence. For additional information, visit www.neptune-software.com    Our Opportunity:  Are you a passionate problem-solver with a knack for translating business challenges into compelling solutions? Do you thrive in a collaborative environment where you can make a real impact on customers’ businesses? If so, then we invite you to join our world-class Solution Consulting team at Neptune! We’re on a hypergrowth journey to revolutionise the way enterprises build and deploy applications with our platform.    As a Senior Solution Consultant at Neptune, you’ll play a crucial role on this exciting expansion, as the trusted advisor and technical expert, guiding our customers on their digital transformation journeys. You’ll showcase the value of our innovative platform, collaborating closely with sales teams and customers to develop solutions that address real-world challenges and drive meaningful outcomes.    Location: This is a remote role based in the Netherlands. You must be willing to travel across Benelux, Nordics and UK on the requirements of our customers account teams.    What you’ll do:  * Customer collaboration: Collaborate closely with account teams and customers, leveraging your technical expertise, industry knowledge, and solution-oriented mindset to develop innovative solutions that address real-world challenges and deliver tangible value. This will involve travel to customer sites to build relationships, run engagements and deliver impactful presentations and workshops. * Solution discovery and design: Lead the technical and solution discovery workstreams, assessing customer needs, defining scope and success criteria, and clearly articulating the value proposition of Neptunes platform and solutions. * Customer engagement delivery: Develop and deliver engaging presentations, demos, proof-of-values, and discovery workshops, tailoring your approach to specific customer needs and personas. * Consultative partnership: Act as a trusted advisor to customers, guiding them through their digital transformation journeys and providing expert guidance on solution implementation and optimisation * Technical expertise: Build and maintain deep subject matter expertise across Neptune’s platform and solutions, staying abreast of the latest features and capabilities * Sales enablement: Create high quality documentation, presentations, and other resources to support sales efforts and empower the go-to-market teams * Customer advocacy: Gather and synthesize customer feedback, advocating for customer needs and collaborating with product and engineering teams to drive innovation * Evangelism and thought leadership: Occasionally represent Neptune at marketing events, engaging with our developer communities, and deliver training and enablement sessions to partners and customers. What Neptune can offer you:  * A competitive remuneration package including base salary and bonus scheme * Health and dental insurance * Allowance for home office furniture * Opportunities to advance your career * Enjoy Benefits * Grow with us. We’re committed to providing you with the support and opportunities you need to develop your skills, advance your career and achieve your professional goals. * A positive and supportive company culture which is rooted in Norwegian values of positivity, supportiveness, and fun, creating a work environment that is both productive and enjoyable. * You will have the opportunity to work alongside a diverse group of 170+ individuals from 36 different nationalities in an international growth company that is expanding rapidly * We foster a trust-based work environment where you can take ownership of your work and have the autonomy to make decisions that contribute to our collective success YOUR PROFILE * Strong technical foundation: You possess a strong technical aptitude with the ability to explain complex technical topics to non-technical audiences in a clear, concise, and engaging manner. * SAP Knowledge: A solid background or working knowledge of SAP is crucial for this role. While a deep technical understanding is essential, practical experience using SAP applications in a business setting would also be highly desirable. * Technical acumen: You’re able to demonstrate a deep understanding of technology, particularly in areas such as process improvement, integrations, automation and UI/UX. * Solution-oriented mindset: You approach challenges with a focus on finding creative solutions that address our customers needs and deliver tangible value. * Value articulation: You can effectively communicate the value proposition of our platform and solutions, translating technical features into tangible business benefits. * Compelling communication: You excel at crafting compelling narratives and delivering impactful presentations, demos, and voice-overs that resonate with audiences. You’ able to demonstrate strong consultative skills and judgement, actively listening to customer needs, asking insightful questions, and offering tailored solutions. * Collaboration and relationships: You build strong relationships with customers and internal teams, fostering trust and collaboration. * Proactive and results-driven: You take initiative, can work independently, and consistently deliver high-quality results. * Platform expertise: You have a solid understanding of Neptunes platform, or can demonstrate the ability to quickly acquire and master this knowledge. * Continuous learning: You are committed to continuous learning and staying abreast of industry trends and technological advancements. * Sales methodologies: Foundational knowledge on MEDDPPIC, value-based selling or command of the message will be a bonus. As a critical member of our go-to-market and sales teams, you’ll be using these methodologies to grow our business.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers. The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike. Responsibilities: * Develop deep expertise of New Relic products and services * Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers * Lead value and solution discovery workshops to determine customers' challenges * Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution. * Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform * Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes * Identify and resolve critical business/technical issues from customers, partners and colleagues * Directly contribute in achieving revenue goals set for the assigned respective territory. You will also: * Collaborate as part of a broader account team to strategize and address business and technical problems * Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team * Provide feedback to product management about product enhancements that can address customer needs and guide additional value * Stay current on competitive analysis and market differentiation * Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base. * Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns. Skills: * Pre-sales experience and/or in similar customer-facing technical roles (8+ years desirable) * Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization * Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable * Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React * Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing * Excellent written, verbal, presentation and interpersonal skills * Strong problem solving skills * Understanding of value based selling in customer facing roles * Strong balance of sales, business and technical skills * Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel * Passion and energy for technology and a desire to learn * Willingness to travel Please note that visa sponsorship is not available for this position. #LI-AD2 Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com [resume@newrelic.com]. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance [https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf]. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy [https://newrelic.com/termsandconditions/applicant-privacy-policy]