Supplier Operations Specialist (Based in Manila)

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. How you’ll fit into the big picture ✨ Microsoft Operations is key to the success of our Microsoft business unit. As Senior Microsoft Operations Specialist, you will play an important role in ensuring Microsoft agreements, renewals, orders, and contract submissions are completed accurately, compliantly and on time. You will act as a subject matter expert for Microsoft operational processes, supporting the team with complex queries, escalations, training, and continuous improvement. Working closely with licensing, solutions, sales, and finance colleagues, you will help boxxe deliver a smooth customer experience and effectively support multi-million-pound Microsoft licensing agreements. What you’ll be doing 🎯 •    Act as a senior point of contact for Microsoft Operations, providing guidance, escalation support and operational expertise to colleagues and the wider business. •    Process and oversee Microsoft orders, renewals and agreement submissions accurately, ensuring Microsoft requirements, compliance rules and key milestones are met. •    Use Microsoft procurement, licensing and administration systems to resolve customer, vendor and internal queries. •    Support the team with complex operational queries, working closely with licensing and solutions specialists where needed. •    Monitor workload, agreement milestones and SLAs to ensure operational tasks are completed accurately and on time. •    Maintain accurate internal agreement records, ensuring customer, contract and renewal information is current. •    Carry out quality checks on Microsoft agreement and order submissions to reduce errors, manage risk and support compliant delivery. •    Liaise with Finance to support timely invoice reconciliation and resolution of supplier billing queries. •    Deliver training, coaching and process guidance to new and existing Operations Specialists and sales teams. •    Maintain and improve operational guides, ensuring documentation reflects Microsoft programme and process changes. •    Identify opportunities to improve Microsoft operational processes, controls and ways of working across the team. •    Support the Microsoft Compliance Manager with reporting, presentations and operational insight. •    Supporting the overall team when required. What experience we think you’ll need 🚀 Essential •    Previous experience in a Microsoft Operations or licensing role. •    Strong understanding of Microsoft licensing programmes, agreement processes and operational compliance requirements. •    Confident using Microsoft procurement, ordering or administration systems. •    Excellent attention to detail, with the ability to manage complex information accurately. •    Strong organisational skills and the ability to manage competing priorities in a deadline-driven environment. •    Clear communication skills, with the confidence to support colleagues and engage with internal stakeholders. •    A logical, problem-solving approach and the ability to identify risks, errors or process gaps. •    Motivated to deliver high standards individually and as part of a team. Desirable •    Experience supporting process improvement or documentation updates. •    Experience preparing reports, MI or operational updates. •    Strong Excel skills or experience working with operational data.   >  As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, > and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, > age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and > business need.

The Opportunity Components is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produce Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone - aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. We at Components are now looking for an enthusiastic and driven Factory Supply Chain Specialist who values personal growth and is eager to continuously learn. In this role, you will be the key speaking partner towards our suppliers, collaborating with internal teams such as design, sales, production, services, and operational purchasing. You’ll play an essential part in driving and coordinating strategic sourcing activities, working closely with stakeholders to uncover cost-efficient and reliable solutions and setups. You’ll join a small, tight-knit, and growing team that thrives on mutual support, a fast-paced environment, and a positive atmosphere. How you'll make an impact To drive all SCM activities for the appointed portfolio of material. With the main focus on material availability, quality and cost. Support the Factory Supply Chain Manager by streamlining daily operations and alleviating workload through proactive collaboration and efficient task management. Define and implement local sourcing strategies in alignment with regional goals. Develop and maintain the supply base, focusing on quality, delivery, and cost efficiency. Conduct supplier evaluations and drive improvement projects as needed. Identify and qualify new suppliers in collaboration with category teams and quality specialists. Establish and update agreements with major suppliers, including pricing and purchase terms, to meet business directives. Your background You are a curious, driven and adaptable person ready to challenge yourself and inspire others towards continuous improvement. You possess excellent communication, networking, and interpersonal skills—fostering collaboration and trust across diverse teams and suppliers. You have a strong sense of ownership and an entrepreneurial mindset. A degree in Engineering is preferred. Experience in Supply Chain Management or Logistics is a plus Proficiency in MS tools like Excel, PowerPoint, SharePoint, Power BI, and familiarity with ERP systems such as SAP is advantageous. Good knowledge in Swedish and proficiency in English is required. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for an exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t delay – apply today! More information: Recruiting Manager Carl Stureson, carl.stureson@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Håkan Blomquist, +46 107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Elina Mannelqvist elina.mannelqvist@hitachienergy.com