Fleet Specialist Associate - Malmö

Why surf the wave with roadsurfer? Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. The role - your passion Your responsibilities include but are not limited to the following: As our RV Technician & Parts Supply Specialist, you'll keep our RV repair operations two fold by supporting our Dallas location with RV repairs and making sure the right parts are in the right place at the right time. You'll identify the parts our techs need, place and track orders, manage our parts inventory for all North America locations and keep our Dallas-area shop supplied and organized to send inventory to our stations across North America and on schedule. What you'll do: 📦 Parts Supply Specialist * Maintain our computerized parts catalog and keep an accurate, running inventory of regular and special-order parts and supplies * Identify the right parts from technician inspections, photos, and damage descriptions — reading exploded diagrams and OEM schematics * Source and order parts for our multi-brand RV fleet, identifying appropriate suppliers for both standard and special-order items * Place and track purchase orders, coordinate with vendors, and monitor lead times to keep repairs on schedule * Obtain quotes for larger purchases and route non-routine orders for approval * Help identify cost-effective options — OEM, aftermarket, or repair — in line with company guidelines * Receive and inspect incoming shipments for correct quantity and quality * Dispense parts to technicians and process internal service and repair requests from the shop * Process invoices for payment and maintain accurate records * Maintain accurate item master data, inventory records, and stock levels * Stay current on pricing, parts changes, and technical service bulletins through collaboration with vendors and internal teams * Look for ways to improve parts tracking, stock accuracy, and cost control * Maintain accurate item master data, inventory records, and stock levels * Stay current on pricing, parts changes, and technical service bulletins through collaboration with vendors and internal teams * Improve processes around parts tracking and cost control * Other duties as assigned 🔧 RV Technician * Your main task is to keep our vehicles on the road in terms of traffic safety and customer satisfaction * You share responsibility for the technical condition of our RVs * You independently perform minor repairs on our vehicles and pass on your knowledge to station employees so that they can carry out repairs themselves to some extent * You actively participate in shaping your work environment, are enthusiastic about new projects, and contribute your ideas * Track all parts and materials used in repairs or replacements * Knowledge in trade field (Automotive, HVAC, Electrical, Carpentry, Plumbing, Maintenance, etc.) and plus * Track parts and materials used in every repair (closing the loop with your parts-side work) * Support and learn from senior techs and station staff * Other duties as assigned What makes you a great fit * You like solving problems — whether it's fixing something or figuring out what's needed to fix it. * You're hands-on but also detail oriented. You're comfortable juggling multiple orders, vendors, and priorities at once * Have a passion for recreational vehicles and possess the solid mechanical knowledge with the ability to troubleshoot various mechanical issues, plumbing, HVAC, electrical, and maintenance problems. A successful technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs * You can read a parts catalog and an exploded diagram and figure out exactly what's needed * Eagerness to learn and take on new challenges * You take ownership and don't wait to be told what to do * You're comfortable switching between turning a wrench and coordinating a supply chain 🏄 🌊 WHAT YOU NEED TO SURF THE ROAD WITH US 🏄 🌊 You embrace our Core Values: · Free Hugs – We’re open, optimistic, and always have each other’s backs. · Trustety -We trust each other and speak openly and honestly. · Fully Hands On – We’re pragmatic and get the right things done. · Own Your Ship- We take responsibility and strive for excellence. · Customer At Heart -We put our customers at the heart of everything we do * 1–2+ years in parts, inventory control, purchasing, or supply chain support (RV, automotive, or a related industry a plus) * Comfort reading exploded diagrams and navigating parts catalogs (OEM or aftermarket) * Comfort using ERP, inventory, or work order systems * Working knowledge of vehicle systems — electrical, bodywork, interior — a plus * 2 years+ hands-on mechanical experience (automotive, RV, HVAC, electrical, plumbing, carpentry, or general maintenance) * Self-motivated, organized, and able to manage multiple priorities * High school diploma or GED required; an associate's degree or technical certificate in a relevant trade, or coursework/degree in Supply Chain, Operations, or a related field, a plus * A valid in state driver's license * Authorization to work in the United States — this position is not eligible for work authorization sponsorship now or in the future * Ability to lift to 45 lbs. and perform physical tasks (kneeling, bending, lifting, etc.) * Comfort working indoors and outdoors in varying conditions * Ability to travel occasionally to other locations if needed * Strong written and verbal communication skills; able to read, write, and speak English to interact effectively with a global customer base * This position may require the ability to drive our company vehicles, due to insurance requirements, candidates must be at least 21 years of age. * Open availability to work anytime during the 7 day week including weekends and holidays based on business needs. * This is an ONSITE position working out of our Dallas Station. WORK CONDITIONS * Job Type: Hourly, Full Time-Pay Range: $28 to $32 (based on experience) * Ability to lift and move at least 35lbs+ * Location: Onsite at: 12114 S Pipeline Rd, Euless, TX 76040 roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law. Employment Eligibility Verification (E-Verify) In compliance with federal law, all new employees will be required to complete Form I-9 and participate in E-Verify to verify their eligibility to work in the United States. E-Verify a federal program that electronically confirms the employment eligibility of all new hires. roadsurfer cannot offer sponsorship for this position. Ready to surf? Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at teamUSA@roadsurfer.com and we will get back to you as soon as possible.   ABOUT #ROADSURFER We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!

PRIMARY FUNCTION:   Develop training course structure for GPLS Associates on our training classes which cover repair of equipment, installation, maintenance, and safety.  Oversee the coordination and relocation of equipment and execution of all training courses.  Manage all training requests from Operations, understanding the needs of the Training Department audience.  Develop curriculum and train Lift Systems software modules to Service Managers and technicians.  Train new hire Lift Division service personnel during monthly New Hire On-Boarding sessions.  Manage the Lift Systems Division Technician Career Guide, maintaining HYG updates and technician certification statuses, as well as acting as a guidance counselor for Service Managers and technicians as they seek development of skillsets outlined in the Technician Career Guide.    DIMENSIONS: This position is responsible for the training and distribution of technical information within Gregory Poole Lift Division branches. The individual provides both service, parts, and sales technical support.   The scope of the position is to provide primary support to:                         (13)  Service Managers                                  (200+) Technicians This position will manage the following personnel:                         (1+) Technical Communicators         (1) Training coordinator         (1+) Telemetry Fleet Account Managers       ESSENTIAL DUTIES:    1. Develop the training course structure, in a digital bookcase format, which will be ready to be executed as HYG and Allied equipment becomes available.    2. Determine class title, determine class enrollment based on Operations needs and technician certification levels, determine HYG or Allied equipment necessary for training, and determine branch location where the class will be held.   3. Maintain oversight of courses in digital bookcase to ensure follow-through in a systematic order and in the order of precedence.    4. Oversee the coordination of equipment by reviewing new product reporting and ensuring timely requests for equipment holds and/or relocation to the Lift Division Director of Sales.   5. Oversee the coordination of training classes listed on the training calendar, which is published for Operations, and oversee the communication to the branches regarding scheduled classes, as well as sufficient follow-up to ensure class participation.   6. Work with management to develop long-term plans for training within GPLS.  Analyze demographics, availability of human resources, and long-term business needs to help plan training to meet business objectives.   7. Serve as the designated contact with HYG and other Allied Product companies regarding training and development needs.  Schedule OEM training courses at GPLS, as well as Train-The-Trainer sessions.    8. Manage the Lift Systems Division Technician Career Guide, maintaining HYG updates and technician certification statuses by using the format established by the Lift Division reporting team.   9. Monitor accuracy of the Technician Career Guide report and communicate any discrepancies to the Lift Division Technology Specialist for adjustment or correction.   10. Assume the role of a guidance counselor for the Service Managers and technicians, understanding the pathway each technician needs to follow to maximize his/her growth potential, as well as maximizing the return for GPLS based on our technician certification levels.   11. Identify areas in which training is needed to achieve targeted levels of performance.  Measure current levels of performance against ideal desired levels of performance.   12. Develop and maintain updated curriculum for GPLS software modules, using audiovisual equipment, training aids, or training programs as necessary. 13. Instruct software class participants on troubleshooting techniques, failure analysis, system maintenance and repair of equipment, as well as other topics following curriculum outline, handouts, and texts.    14. Demonstrate procedures being taught, such as repair, removal and installation, components/equipment, failure analysis, etc.  Coach employees in the application of new skills.   15. Observe trainees, and work with individuals one-on-one to assess skills, knowledge and abilities and help them understand GPLS software.  Help individuals apply training to the job.   16. Lead discussion groups on a variety of subjects, including troubleshooting and problem-solving techniques.  Manage class to ensure total and balanced participation.  . 17. Oversee the troubleshooting and technical support of Service Managers and technicians in areas of software difficulty or failure.   18. Oversee the troubleshooting and technical support of Service Managers and technicians in areas of SMART Office and SMART Technician.   19. Oversee the troubleshooting and technical support of Service Managers and technicians in areas of equipment difficulty or failure at customer locations.   20. Oversee Telemetry operations, training, troubleshooting, and administrative functions.   21. Communicate to upper management any matters that require escalation or unresolved product failure.   22. Prepare presentation and train new hire Lift Division service personnel during monthly New Hire On-Boarding sessions, using audiovisual equipment, training aids or training programs as necessary.    23. Participate in meetings, seminars, and training sessions to obtain information useful to training faculty and integrates information into training program.    24. Participate in the Technical Training Department planning sessions, gathering in advance any necessary input from Product Support Managers, Service Managers, HYG, and Allied product lines.     Group Leadership   * Provided daily and long-term leadership for direct report associates to include but not be limited to the following activities: * Interviewing and hiring * Coaching * Training and developing * Counseling and disciplining   MINIMUM REQUIREMENTS: Education: Associate degree with at least 5 years of instructional development and training experience preferred or an equivalent combination of education and experience. At least one year of leadership or supervisory experience is required.   Work Experience: (See above)     Physical Requirements:   Must be able to sit for long periods of time using a P.C. and/or telephone.  Must be able to travel to other company locations or customer locations. Sometime requiring overnight stays.  Must have the physical capabilities to climb stairs and carry large pieces of material handling equipment.  Must have the ability to work in environments with exposure to wet/humid conditions, fumes, and occasional exposure to extreme cold or heat.    Other:   Ability to read, analyze and interpret service manuals, parts manuals, common technical journals and technical procedures.  Ability to write technical reports, business correspondence, and procedural manuals.  Ability to effectively present information and respond to questions from groups of managers, technicians, and GPLS external customers.  Ability to respond to common inquiries or complaints from internal or external customers. Must have intermediate level PC skills, especially with MS Office (Excel, PowerPoint, Word, Outlook) and internet usage.  Must have strong verbal and written communication skills.  Must have a valid driver’s license.     This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval.    Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.