Senior Associate, Incident Response

SENIOR CYBERSECURITY CONSULTANT (SOC), KUALA LUMPUR  WHO WE ARE  S-RM is a global intelligence and cyber security consultancy.   Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.     We’ve been able to do this because of our outstanding people.   We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.     But we also know that work isn’t everything. It’s about the lives and careers it helps us build.   We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.  We’re excited you’re thinking about joining us.    WORKING IN CYBER AT S-RM  Our Cyber Security team is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Managed Services,  Risk & Resilience, and Incident Response practices are in more demand than ever.   We’re building a team to meet this challenge.   We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy.   If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.  We also don’t believe there’s a typical cyber security professional.   We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.   If that sounds like your kind of team, we’d like to hear from you.    THE ROLE  Our Security Operations Centre is a critical part of our Cybersecurity division’s success.   As a Senior Cybersecurity Consultant (SOC), you will add your cybersecurity expertise in a vital delivery role to our managed detection and response services.     In this role, you will leverage the infrastructure and tools that power our Security Operations Centre (SOC) to deliver desired security outcomes for our managed services clients, with a particular focus on those in the APAC region.   The ideal candidate will be highly proficient in using security platforms such as SIEM, SOAR, EDR, and other advanced security technologies. You will have experience leading other analysts or sub-teams in a SOC environment and be comfortable acting as a point of escalation. As an Associate, you will be responsible for high-level incident management, process improvement, and mentoring junior analysts. You will also take on formal line management responsibility for our SOC team based in Kuala Lumpur, overseeing their day-to-day performance, development, and wellbeing. This hybrid role involves both remote work and some in-office presence for collaboration, teamwork and development projects. In APAC we have office premises in Hong Kong, Singapore and Malaysia. Delivery  * Cyber-Security Operations: Contribute to day-to-day SOC team-related activities, ensuring efficient monitoring, detection, and response to security threats across our clients’ estates.   * Line Management: Manage the SOC analyst team in our Kuala Lumpur office, including conducting regular one-to-ones, performance reviews, and development planning; managing shift scheduling and resourcing; and acting as the first point of contact for team escalations and welfare.  * Monitor Security Events: Continuously monitor and analyse security alerts from EDR, SIEM and other security tools to detect suspicious activities or potential threats.  * Incident Response: Conduct investigations and respond to security incidents, executing containment, mitigation, and remediation steps as necessary.  * Threat Detection: Use expertise to tune detection rules, automate workflows, and improve incident detection accuracy.  * Log Analysis: Perform in-depth log analysis from firewalls, endpoint protection platforms, and other solutions to investigate complex incidents.  * Incident Reporting and Documentation: Ensure all incidents are thoroughly documented, including timelines, analysis, mitigation steps, and lessons learned, and deliver regular reports to stakeholders.  * Global Delivery Role: Act as second line escalation and support to the on-shift SOC Analysts in our 24x7 SOC team.  * APAC Regional Client Focus: Support onboarding and service request activity for our regional MDR clients.     * Threat Hunting: Proactively search for indicators of compromise (IoCs) and advanced threats within the environment, utilising both automated tools and manual analysis.  * Threat Intelligence: Stay up to date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and integrate threat intelligence into detection and response efforts.  * Team Development: Provide guidance and mentorship to junior SOC analysts, fostering skill development and ensuring adherence to security best practices.    Growth of the service  * Continuous Improvement: Collaborate with the SOC team to develop and implement SOC strategies, improve processes, and introduce new technologies to strengthen our clients’ security posture.  * Collaboration: Collaborate with SOC analysts, security engineers, and IT teams to ensure seamless operation of security tools and alignment with broader cybersecurity practices.  * Security Enhancements: Identify areas for improvement in security monitoring and response capabilities, proposing and assist with implementing new solutions where appropriate.  * New Clients: Our MDR service is growing quickly, you will be assisting with onboarding and configuring SOC services and technology for new customers.  * Collaborating with Global Teams: Work closely with other cyber security service lines to ensure seamless integration of SOC operations with our broader cybersecurity initiatives and business units, especially Incident Response.  * Contributing to Internal Technical Development Initiatives: When the schedule allows, you will have opportunities to participate in and contribute to internal technical development initiatives, enhancing our tools, processes, and overall incident response capabilities.    WHAT WE’RE LOOKING FOR  Candidates with the following qualifications and experience are likely to succeed in our Managed Services practice at S-RM.     That said, if you don’t think you meet all the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest, capabilities and willingness to learn in others.  We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.  We’re looking for:  * Qualifications: A Bachelors or Masters degree in a relevant subject, for example cybersecurity, computer science; relevant industry certifications are advantageous, including any of the following or evidence of working towards attaining these: Blue Team, CISSP, Security+.  * Experience: 3+ years of experience in a SOC or cybersecurity operations role, with demonstrated team leadership / supervisory experience.  * Technical Expertise: Strong understanding of EDR and Secops toolsets - with experience configuring and leveraging these tools for incident detection and response.  * Leadership: Proven line management experience, ideally within a SOC environment, including performance management, coaching, and developing analysts at different career stages; good communication and team-building skills. * Customer Minded: We put our clients at the heart of everything we do, going the extra mile for them will be second nature to you. You should be comfortable in client facing situations and able to discuss cybersecurity issues in customer-friendly language.  * Approach: An investigative mindset.   You should be comfortable solving problems with limited information and guidance and be curious to learn.  * Reliability:  Our customers depend on us to manage their security and provide cyber-resilience; you must be dependable.  * Personal Interest: Some demonstrable knowledge of cyber threat actors, and their tactics, techniques, and interest in cybersecurity matters, security monitoring and threat detection techniques..   * Communication: Clear and concise communication skills, with the ability to work effectively across teams; you should be able to communicate your technical findings for a non-technical audience in a professional setting.   Able to vet and quality assure incident reports and summaries.  The successful candidate must have permission to work in Malaysia by the start of their employment.  To apply for this role, please submit an up-to-date CV through this link: Job Application for Senior Cybersecurity Consultant (SOC) at S-RM

Copilot said: Overview As a Senior Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help maintain the critical infrastructure that powers Microsoft’s global cloud platform. This hands-on role combines technical expertise, operational leadership, and incident management to ensure datacentre systems remain safe, reliable, and available. You will work closely with vendors, site leadership, and fellow technicians to manage maintenance activities, respond to operational incidents, mitigate risk, and support a culture of safety and operational excellence. The role also involves mentoring colleagues, troubleshooting complex equipment issues, and using monitoring and telemetry platforms to optimise system performance. CO+I is the organisation responsible for delivering the infrastructure behind Microsoft services such as Azure, Office 365, Bing, Xbox, and OneDrive. The team is dedicated to employee growth through training, career development programmes, professional certifications, and opportunities for advancement. Microsoft operates more than 200 datacentres across 32 countries, supporting over 1 billion customers and 20 million businesses worldwide. Sustainability, innovation, and operational excellence are central to how we design, build, and operate our global infrastructure. Our mission is to empower every person and organisation on the planet to achieve more. Guided by our values of respect, integrity, and accountability, we strive to create an inclusive culture where everyone can thrive. Responsibilities Act as a technical specialist within a critical environment discipline such as electrical, mechanical, controls, or generator systems. Perform advanced operational tasks independently and provide technical guidance to colleagues. Inspect and monitor critical facility infrastructure, including HVAC, electrical, mechanical, and control systems, identifying and escalating abnormal conditions. Use the Computerised Maintenance Management System (CMMS) to manage assets, maintenance activities, and work orders. Lead and coordinate incident response activities to restore service and minimise operational impact. Follow, improve, and support Emergency Operating Procedures (EOPs), Methods of Procedure (MOPs), and Standard Operating Procedures (SOPs). Perform planned, predictive, and corrective maintenance on critical infrastructure equipment. Troubleshoot systems, equipment, subsystems, and components within your area of expertise. Mentor and support technicians by sharing technical knowledge and troubleshooting expertise. Ensure compliance with all safety, security, environmental health and safety (EH&S), and operational standards. Promote a culture of accountability, teamwork, and continuous improvement. Embody Microsoft’s culture and values in all aspects of work. Qualifications Required Qualifications High School Diploma, GED, or equivalent, with significant experience in mission-critical environments such as datacentres, manufacturing, healthcare, pharmaceutical facilities, energy infrastructure, or similar industries; or equivalent practical experience. Experience within a specialised technical discipline, such as mechanical, electrical, controls, or a related field. Security Requirements Candidates must be able to meet Microsoft, customer, and/or government security screening requirements, including: Successful completion of the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter. Preferred Qualifications Extensive experience working in mission-critical operations or critical infrastructure environments. Associate’s Degree, technical trade certification, military training, or other relevant technical qualifications. Advanced technical expertise within a specialised discipline and a proven ability to troubleshoot complex systems independently. Compensation & Benefits The typical base salary range for this role in Sweden is SEK 520,000 – 749,000 per year. Additional benefits and compensation may apply depending on employment type and location. For more information, visit: Microsoft Sweden Pay & Benefits Information This position will remain open for a minimum of 5 days, with applications accepted on an ongoing basis until the role is filled.