Senior Solution Engineer - Manufacturing, Automotive & Industry (m/f/x)

The Senior Customer Success Manager owns osapiens' most strategic customers. High-value and high-profile accounts that demand a senior, consultative relationship, close monitoring, and proactive engagement. After the sale, you become the customer's trusted advisor, responsible for retention, adoption, and growth across your portfolio. You coordinate internal stakeholders around the customer's success and ensure each account realizes the full value of its investment.

As Senior Solution Engineer with an industry focus, you are osapiens’ technical voice for one vertical - CPG & Retail, Discrete Manufacturing & Automotive, or Process Manufacturing, Healthcare & Utilities. You sit shoulder-to-shoulder with our Account Executives in front of Heads of Sustainability, Procurement leaders, Supply Chain Leaders and IT - translating intricate compliance and efficiency requirements into a clear vision of how the osapiens HUB will deliver value for a company like theirs, in their industry.  You walk in already knowing the regulatory pressures, supply chain shape, ERP landscape and peer benchmarks of your industry. You own the full breadth of the osapiens HUB for that vertical, and carry industry intelligence back into Product so the roadmap stays sharp where it counts.