Technical Program Manager

About the team: At SumUp, we're on a mission to bring merchants and consumers closer together and help local communities thrive. With SumUp Consumer, we're building a rewarding banking experience that connects people to the small businesses they love while enabling free transactions for our merchants. SumUp Consumer helps consumers manage their money with ease and get more from everyday spending. It offers seamless payment experiences and financial tools designed for modern life—spanning banking, cards, savings, and open banking. This is a high-impact Engineering Manager role where you'll lead a cross-functional team of backend, iOS, and Android engineers building the systems and experiences that power SumUp Consumer. You'll be responsible for the reliability, quality, and pace of delivery across features that consumers interact with every day—while growing a team that takes real ownership of what they ship. You'll work closely with Product and Design to turn ambitious ideas into production-grade products, and you'll help shape the technical direction of a consumer experience that's still defining itself. This is a role for someone who stays close enough to the technology to make good calls, and cares enough about people to make the team genuinely good at what they do.   What you’ll do: * Lead and build a high-performing team by coaching, mentoring, and supporting engineers in their growth and development. * Stay hands-on with technology—contributing to system design, reviewing code, and guiding technical decisions to ensure high-quality, scalable solutions. * Partner closely with Product and Design to define goals, translate user needs into technical solutions, and deliver impactful features. * Drive execution and delivery, balancing speed and quality while ensuring reliable and scalable backend systems. * Collaborate cross-functionally with engineering, product, and business teams to align priorities and make thoughtful trade-offs. * Shape the engineering culture by promoting best practices, ownership, and continuous improvement. * Advocate for the user, ensuring we build products that truly improve the experience for local merchants and consumers.   You’ll be great for this role if you have: * A strong backend or mobile engineering background, with hands-on experience building distributed systems, APIs, and scalable services. * Proven experience as an Engineering Manager (2+ years), with a track record of leading, mentoring, and growing high-performing engineering teams. * A hands-on mindset—you enjoy staying close to the code, contributing to technical decisions, and tackling complex challenges, not just managing from a distance. * Experience with modern technologies such as Go, Kotlin, Python, or similar, along with cloud-native environments (e.g., AWS, Docker, Kubernetes) or relevant mobile engineering tools. * A product-oriented approach, with the ability to make pragmatic decisions and thoughtful trade-offs in a fast-paced environment. * Strong communication skills, with the ability to bring clarity, alignment, and influence across both technical and non-technical stakeholders. * An empathetic leadership style, with a focus on team well-being, continuous feedback, and professional growth. * Adaptable and action-oriented, comfortable navigating ambiguity and shifting priorities with confidence.   Why you should join SumUp: * Opportunity to work with a truly global, multicultural team from our central London Bridge location, wrapped in historic charm and modern flair. This involves an office-first setup * Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * Enrolment onto our VSOP program: you will own a stake in SumUp’s future success * Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves * Health matters: Vitality health cover, including optical and dental * Life made easier: salary-sacrifice commuter benefits via Gogeta * Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) * Peace of mind: life insurance from MetLife for 2× your salary * Break4me: 1-month sabbatical after 3 years of service * Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team   About us: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.  SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us.    About the Role We are looking for a Product Marketing Manager to lead the creation and optimisation of one of our global cross-functional GTM Pods strategy— small, agile squads focused on growing a specific product area. Reporting to the Director of Product Marketing, you will be key to accelerating our commercial growth and building our product-lead brand. You will work closely with product leadership and strategically lead a team of marketing experts. To excel in this role you need to be data-driven, a great collaborator, have a high attention to detail, and a passion for both the commercial and technical sides of a SaaS business. You need to be able to collect and synthesize information to create compelling go-to-market strategies. Key Responsibilities: * Become an expert and centralize understanding of our buying audience (customers & personas) * Become a market expert for our product, e.g. competitor strengths/weaknesses, target audience pain points, tech ecosystem * Provide clarity to Sales and Marketing teams on why Payhawk is valuable to our buying audience * Oversee the process for creating impactful product positioning, value propositions and messaging. Ensuring this is rolled out consistently and iterated on * Collaborate with Marketing and Sales Enablement to produce impactful campaigns and content for the entire customer lifecycle * Partner with Product to define the product strategy and roadmap based on market and sales insights * Partner with Product on product Design Sprints to research and plan the go-to-market proposition of new features * Lead the creation and maintenance of competitive enablement for Sales and Product teams * Oversee goals, strategy and execution for new product and feature launches * Become a conduit between the Product and Commercial teams to ensure shared understanding and strategic alignment * Track, measure, and continuously iterate across win rate, deal velocity, pipeline, adoption, and expansion Qualifications: * 2+ years B2B product marketing or equivalent experience. Ideally, this includes experience in B2B SaaS and/or a high-growth startup environment * A highly skilled communicator with deep expertise in writing, storytelling, and live enablement. You possess a strong track record of transforming complicated concepts into easily digestible and engaging content, including white papers, web pages, videos, ROI calculators, and presentations * Proven ability to leverage advanced AI tools to accelerate marketing results, specifically across content generation, rapid messaging optimization, and market intelligence analysis * You are an analytical, data-driven and customer-obsessed decision-maker * You are humble but ambitious and eager to make an impact Company Benefits * Flexible working hours  * 30 days holiday paid leave * Payhawk company card * Monthly travel allowance * Health insurance * Fitness membership  * Competitive compensation package * Regular team-wide events  * Exchange program to another one of our offices (London, Paris, Berlin, Barcelona, Sofia). Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the country they apply for. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.