Technical Product Manager

At UnlikelyAI, we are building the future of AI: one that is reliable, accurate and transparent. Our neurosymbolic technology harnesses the power of LLMs and generative AI, and combines it with classical symbolic technology to produce hallucination-resistant artificial intelligence for high-trust applications. THE ROLE We're hiring a Technical Product Manager to lead our platform strategy and execution. This is a hands-on role that requires deep technical expertise, systematic thinking, and proven experience working with complex enterprise customers. You'll work at the intersection of cutting-edge AI technology and real-world enterprise needs, translating ambiguous customer requirements into clear product direction while maintaining a strategic view across multiple customer segments. This isn't about writing engineering specs – it's about leveraging technical depth to set realistic requirements, inform roadmaps, and create clarity from complexity. WHAT YOU'LL DO You'll own the developer platform product from strategy through execution: * Lead customer discovery with enterprise clients, extracting accurate functional requirements from ambiguous needs and translating them into actionable product direction. * Define product vision and roadmap that balances individual customer requests with broader platform scalability and long-term strategic goals. * Apply deep technical understanding of AI and platform development to set realistic requirements (e.g., understanding ML accuracy limitations to avoid specifying unachievable targets). * Manage complex stakeholder dynamics across engineering, sales, research, and leadership – including constructively challenging decisions when warranted. * Create rigorous product documentation (PRDs, specs, strategy documents) that synthesises research and stakeholder input with analytical clarity. * Partner closely with engineering teams, understanding the boundary between requirements and implementation without over-specifying solutions. * Navigate enterprise sales cycles and multi-stakeholder complexity while maintaining product vision against competing pressures. WHAT WE'RE LOOKING FOR Essential: * Technical degree (computer science, engineering, or related) with prior experience in a technical role. * 4+ years in technical product management roles in enterprise software/SaaS * Proven track record working with large, complex enterprise customers at scale * Deep understanding of AI and platform development with genuine passion for the space * Exceptional analytical and systematic thinking – ability to synthesise massive volumes of complex information * Strong communication skills and confidence to challenge senior leadership constructively * Evidence of rigorous analytical work through high-quality documentation (we'll ask for samples) You'll thrive in this role if you: * Use technical knowledge to inform requirements, not dictate engineering solutions * Can lead complex customer conversations and extract signal from noise * Produce clear, well-researched specs that demonstrate thorough stakeholder synthesis * Balance accommodating customer needs with maintaining broader product vision * Are comfortable with ambiguity and turn it into actionable clarity * Navigate between tactical delivery and strategic "true north" – you know where we're ultimately headed while executing what's needed now * Have a strong personality without being defensive – independent thinking is essential WHAT'S IN IT FOR YOU * Shape a novel neurosymbolic AI platform working with world-class enterprise customers * Work in a fast-moving, technically sophisticated environment where clarity of thought is valued * Influence both product direction and the evolution of our product function Join a collaborative team tackling genuinely hard problems in AI. Working at UnlikelyAI We offer a range of benefits designed to support our team's wellbeing and work-life balance: * We have a hybrid working arrangement, flexibly balancing working from home and office-based working. 3 days in the office is encouraged. * Our office is located in Bloomsbury, approximately a five minute walk to both Tottenham Court Road and Holborn stations * We provide free team lunches every Tuesday, Wednesday and Thursday * We schedule a variety of optional social and extra-curricular activities * We have an annual offsite, usually to an international location, where we can work and socialise in the sun. Inclusion and Equal Opportunites We are committed to having a truly diverse team where everyone is encouraged to be their authentic selves. We are an equal opportunity employer and do not discriminate based on gender, race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We are committed to fostering an inclusive environment where everyone feels respected, supported, and able to thrive. If there is anything we can do to make the recruitment process more accessible or comfortable for you, please let us know.

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you Your Mission As a Senior Product Manager in the Global Merchant Database team, your mission is to own and evolve a core platform that sits at the heart of the company’s ecosystem. You will lead the development of products that manage merchant data, product catalogues, pricing models, and agreements - enabling teams across the business to build reliable, scalable, and secure merchant-facing experiences.This is a platform and technical product role, working with a highly cross-functional set of internal stakeholders. You will act as the product owner for APIs, event-driven systems, and authorization models that underpin how merchant data is accessed and used across the company. What You’ll Do * Own the product vision, roadmap, and delivery for key platform capabilities within the Global Merchant Database * Act as the product owner for merchant data APIs and event interfaces, treating APIs as first-class products * Work closely with engineering to define clear, scalable API contracts, event schemas, and data models * Ensure backward compatibility, versioning, and deprecation strategies are thoughtfully planned and communicated * Partner with internal teams to understand their needs and translate them into platform capabilities, not one-off solutions * Define and evolve authorization and access control models for merchant data, balancing security, compliance, and usability * Collaborate with design, engineering, marketing, operations, security, and legal teams to bring solutions to life * Translate complex technical and business requirements into clear, actionable product requirements * Prioritise ruthlessly based on platform impact, adoption, and long-term scalability * Define platform success metrics (e.g. adoption, reliability, performance, time-to-integrate) and continuously optimise post-launch * Support the coordination and integration of multiple new products each year, ensuring a reliable, intelligent merchant data foundation * Champion documentation excellence, including API documentation, changelogs, migration guides, and internal product RFCs * Act as a strong internal advocate for platform thinking, consistency, and simplicity Required Skills & Experience * 5+ Years in a Product Manager Role * Solid understanding of how REST APIs work (and awareness of other integration patterns) * Hands-on experience testing APIs using tools such as Postman or similar * Experience working with event-driven systems and defining product-level event semantics * Ability to reason about system design trade-offs (sync vs async, scalability, reliability) from a product perspective * Understanding of data modeling, data types, and schema evolution * Basic SQL knowledge and comfort working with data directly * Familiarity with DDD concepts from a product perspective (domains, bounded contexts, ownership) * Experience defining authorization and access control models (e.g. roles, scopes, policies) in multi-tenant systems The Perks * Flexible working hours, built on trust and collaboration with your team * Physical and mental health support through Wellhub, including access to 1,500+ gyms, 1-1 therapy, meditation, and wellbeing apps * Enhanced maternity and paternity leave options * Cycle-to-Work Scheme * Health and Life Insurance * Pension Scheme * 25 days of Annual Leave (+ Bank Holidays) * Office snacks every day * Friendly, comfortable, and informal office environment in Central London Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.