Senior Solutions Architect (DS/ML/GenAI/LLM)

ReqID: FEQ327R328 Recruiter: Kanwal Matharu Location:  London, United Kingdom - Hybrid Skills: Data Science, Machine Learning, AI, LLM, GenAI As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production-grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert. You will be reporting to the Manager, Field Engineering (Specialist Team) The impact you will have: * Lead the architectural design of production-grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end-to-end pipeline creation and optimization (training/inference) to seamless integration with cloud-native services. * Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep-dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real-world examples. * Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks. * Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences. What we look for: * Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, and Data Engineering.  Looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. * Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills * Hands-on industry ML experience in at least one of the following: * ML Engineer: Develop production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring * Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine-tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI * Hands-on experience working with Distributed Spark based systems. * Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience * Experience communicating and teaching technical concepts to non-technical and technical audiences alike * Passion for collaboration, life-long learning, and driving our values through ML * [Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role * [Preferred] Experience working with Apache Spark™ to process large-scale distributed datasets * Can meet expectations for technical training and role-specific outcomes within 3 months of hire * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

ABOUT THE JOB Validate the ML stack that turns accelerator hardware into trusted AI performance. This role sits where modern ML models meet Graphcore’s software and hardware stack. You will test, benchmark and validate complex systems before they reach customers. Your work will expose regressions, correctness issues and performance limits across frameworks, models and execution environments. You will help teams understand what is working, what is breaking and why. You will run open source models, build automated benchmarking pipelines and create targeted tests for low level ML behaviour. That includes numerical precision, quantisation, attention mechanisms, distributed execution and model subgraphs. This is a role for someone who wants to stay close to how AI systems really work. You will not design new models, but you will make them run reliably on ambitious infrastructure. THE TEAM AND CULTURE The ML QA team is where Graphcore’s ML software stack comes together for validation. Work spans unit tests, full model benchmarks, distributed workloads, simulators, emulators and hardware targets. Engineers are expected to take ownership, question assumptions and improve how testing is done. The team moves quickly, but decisions are grounded in evidence, benchmark data and technical discussion. You will work closely with software, infrastructure and hardware teams. Squads organise around priorities, with space for engineers to shape roadmaps and raise the quality bar. WHAT WE’RE LOOKING FOR · Strong experience in Machine Learning or ML-adjacent software engineering roles. · A solid grasp of neural networks, training, inference, numerical precision and performance trade-offs. · Hands-on experience with PyTorch, TensorFlow, JAX, Triton or similar ML frameworks and tools. · Strong Python skills for automation, experimentation, benchmarking and reporting. · Experience designing, running and analysing ML benchmarks or model experiments. · Confident debugging skills in Linux, with curiosity about model behaviour and system performance. BENEFITS · Unlimited annual leave · Up to 5% matched pension · Phantom equity – share in Graphcore’s success · True flexibility in how and where you work · Office spaces designed for collaboration · Free food and an on-site barista · Health cash plan · Income protection · Life assurance · Along with other benefits you can choose from (private medical insurance, dental plan etc) We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work. We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you. JOIN THE TEAM AT GRAPHCORE Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. If you want to validate the systems behind next generation AI compute, we’d love to hear from you. Apply now to help build what comes next.