Senior Operations Strategy Manager London (m/f/d)

🚀 YOUR OPPORTUNITY Luminovo is building the software infrastructure and AI foundation for the $2 trillion electronics supply chain — helping OEMs and EMS quote and procure faster by bringing all data, processes, and players together in one place. We're 100 people, growing fast, and in the middle of executing a bold revenue strategy across Europe and North America. Our GTM engine is accelerating, and the strategic bets ahead — new add-ons, new geographies, new customer segments — require serious operational and strategic firepower. In this role, you'll step into the most senior cross-functional operating position in the company, working shoulder-to-shoulder with Sebastian (Co-Founder) and Clifton (Global VP Sales) to drive revenue strategy planning and execution. This open position exists because Catha, our Chief of Staff, is going on parental leave — and the revenue strategy and cross-functional execution muscle she's built needs to keep moving. But this isn't just a coverage position: The revenue projects will keep coming and you’ll have a long-term progression path in our team as we scale. 🎯 PERFORMANCE OBJECTIVES REVENUE STRATEGY EXECUTION * Own the 2027 business planning process. Drive the process (with Sebastian, Clifton, and Benedikt, our VP Finance & Operations) of building and stress-testing our 2027 business plan — from strategic assumptions to a board-ready document, completed by Q4 2026. * Advance the OEM GTM strategy. Keep OEM initiatives moving across geographies — coordinate execution across Inga's team, track milestones, unblock decisions, and ensure Seba always has the right context to make fast calls as we expand into new markets. * Drive strategic projects in the revenue department. Take ownership of cross-functional revenue projects (e.g. PCB or the Global Solutions Team, though the specific list will shift): understand the root cause, define a target state, build a project plan to get there, and support its execution — through project management and reporting, hands-on execution when a project stalls, and quality assurance of what the team delivers. CROSS-FUNCTIONAL EXECUTION * Be the connective tissue. Carry Catha's role of catching things before they fall — surfacing stuck decisions, ensuring cross-functional handovers happen (especially across OEM and CS), and keeping revenue projects moving. * Support OEM and CS through the leave window. Inga and Markus own the work; you keep the operating rhythms intact and intervene on decisions that need a CoS-style push. * Run Seba's revenue operating system. Prepare briefs, prep materials, and follow-up documentation so that Seba's time on operational coordination measurably decreases within the first 3 months. BUILD GREAT THINGS * Document and systematize. Convert at least 3 previously ad-hoc revenue workflows into reusable playbooks, templates, and a central wiki by month 9 — starting with the business planning process, OEM coordination, and CS project management. * Own your first strategic project end-to-end. After a ramp period, take full ownership of 1–2 strategic projects (confirmed at handover with Catha and Seba) and ship measurable outcomes within your remaining tenure. * Sharpen the revenue analytics engine. Build or improve dashboards and reporting processes that give Seba, Clif, and Benedikt always-current visibility into revenue performance, capacity, and forecast. CULTURE & OPERATING PRINCIPLES * Be a role model on Putting People First and Productive Conflict. Given this role's proximity to the leadership team, actively model these principles — and reinforce, not replicate, any gaps in the current culture. * Embrace feedback. Proactively seek and give direct, specific feedback. Operate with full transparency toward Seba and Catha on where you're at, what you need, and what's at risk. 🤓 WHOM YOU'LL BE WORKING WITH * Seba — your direct manager during Catha's leave; primary partner on revenue strategy and decision-making * Clif — key collaborator on business planning, capacity planning, and GTM execution * Catha — 2–3 week handover at start; returns ~July 2027; reporting line after return TBD * Inga — OEM lead; you keep her initiatives moving and unblock cross-functional dependencies across geographies * Markus + new Implementation Lead — CS; you support their operating rhythms during the transition * Benedikt — partner on business plan, financial inputs, and investor reporting ⚡️ Skills, knowledge, and expertise Just so you know — we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than about your CV. (Why we banned requirements from our job descriptions) Why Luminovo * Work shoulder-to-shoulder with our founders and VP Sales at a well-funded European scale-up with 300+ customers * Step into the most senior cross-functional operating role in the company, with a clear path to grow as we scale * AI at the core of how we operate, not a marketing slide * Collaborative, international team with offices in Munich, Berlin, and New York ⚡️ ABOUT LUMINOVO Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry. We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress. We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain. To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million. Our core principles: putting people first & building great things As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New York, Austin, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. 🌍 Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things. We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at. See what employees and candidates have to say about Luminovo on kununu and Glassdoor.

ABOUT THE OPPORTUNITY We are looking for an Engineering Manager to lead a high-performing, remote-first API development team based in Europe who are driving Contentful’s REST and GraphQL APIs that enable customers to manage and deliver content at scale.  The role will focus on continuously evolving our platform with advanced observability, automation, and AI-driven capabilities. We aim to help customers accelerate innovation, reduce operational complexity, and unlock new growth opportunities through a secure, performant, and extensible API ecosystem. You’ll partner closely with cross-functional teams to ensure alignment between technical goals and business objectives, driving scalable, high-performance APIs that power Contentful’s website and user experiences. WHAT TO EXPECT?  In this role you’ll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to drive success for our site visitors and internal site users, and deliver impact against business goals. * Lead and grow a globally-distributed API development team, ensuring a culture of high performance, collaboration, and continuous improvement. Mentor and develop team members across all levels. * Define the team roadmap, with a particular focus on reliable, intelligent, and developer-friendly APIs that seamlessly connect content, data, and AI. Be accountable for collaborating with Product and Design to craft the roadmap and ensuring its successful execution. * Work closely with stakeholders in Product, Design, Research,  Infrastructure, and Security to translate business needs into technical solutions. * Oversee the technical approach for integrating and scaling the platform's delivery and management APIs. Ensure that the architecture remains performant, secure, and scalable as user needs grow. * Guide the team through solutioning, coding, testing, and deployment. Ensure adherence to best practices in coding, architecture, and testing. Foster a collaborative, innovative development environment. * Hire and mentor junior and senior developers, promoting technical excellence and helping to build individual and team growth through hands-on leadership and ongoing feedback. * Oversee day-to-day development operations, ensuring that the team has the capacity to cover all technical tasks, maintenance, and new feature development, all while ensuring global coverage for continuous web operations. * Work with Product Managers to define, prioritize, and execute the roadmap, balancing user impact with business objectives. Ensure clear communication of goals, progress, and blockers to stakeholders. WHAT YOU NEED TO BE SUCCESSFUL We’re looking for an enthusiastic Engineering Manager who is excited to build a cutting-edge web experience. To succeed in this role, you: * Have 5+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. * Are proficient in web technologies (e.g., TypeScript, JavaScript, React, Node.js) and familiar with headless CMS platforms (preferably Contentful). * Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. * Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You’re eager to work with the latest technologies and products.  * Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals.  * Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. * Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. * Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. BONUS: * Experience with API-first platforms. * Familiarity with GraphQL * Knowledge of data privacy and security best practices in web technologies. * PostgreSQL knowledge, including designing, optimizing, and maintaining relational databases, with a focus on ensuring scalability, reliability, and performance of data-driven applications WHAT’S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days * Time off to care for and focus on your growing family  * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties  * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.