
MOO · London
MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, ...
MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.
Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers. Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.
We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.
Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.
The CRM (Customer Relationship Management) team strives to deliver personalised, omni-channel experiences that deepen the connection between MOO and its customers. Each touch point is an opportunity to deliver remarkable experiences for customers, while building greater lifetime value potential for MOO.
Senior Product Marketing Manager London Full-time In office 4 days/week * Are you looking for a high-ownership role defining how a fast-growing payments automation platform shows up in its highest-value industries? * Can you balance rigor with pace, and strategy with hands-on craft? If so, we would love to hear from you! Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we're trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. As a regulated payments provider with over a decade of experience, we're the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Find out more about us on our website and careers site. What You’ll Do Positioning & Narrative * Define sharp, differentiated positioning for Modulr's Travel and Lending solutions – grounded in deep customer insight, competitive understanding and a clear point of view on where we win. * Translate a technically rich payments platform into clear, compelling messaging that resonates with finance, operations and commercial buyers. * Set a high bar for narrative consistency and storytelling craft across every vertical touchpoint. Vertical Go-to-Market * Lead end-to-end GTM strategy and execution for Travel and Lending. * Build a scalable model for how Modulr enters, expands and doubles down in industry verticals. * Partner with Product on roadmap prioritisation, shaping what gets built and how it reaches the market. Sales Enablement & Revenue Impact * Arm the commercial team with assets that really move deals – pitches, sales decks, one-pagers, demo narratives, competitive battlecards and win stories. * Support the team on driving measurable improvements in pipeline quality, win rates and deal velocity in your verticals. * Work closely with Sales leaders to translate customer insights into messaging and enablement that reflects how buyers really make decisions. Market & Customer Intelligence * Build a deep understanding of each vertical – buyer personas, buyer journeys, regulatory context, competitive landscape and unmet needs. * Synthesise customer conversations, win/loss and usage data into actionable insights that shape product, marketing and sales decisions. * Become the person leaders across Modulr turn to when they need a clear read on a vertical. Launches & Campaigns * Own launch plans for new vertical propositions and product updates – from positioning to activation across web, events, press and demand generation. * Partner with Brand, Content and Demand Generation to turn vertical narratives into campaigns that build category authority and pipeline. * Drive the quality and consistency of vertical storytelling across the website and key growth surfaces. What you’ll need * Experience. 6+ years in product marketing or product strategy in B2B SaaS, fintech or payments – with a strong track record of marketing to mid-market and enterprise buyers. Vertical or industry-led GTM experience is a significant plus; payments or fintech experience is preferred but not required for the right generalist. * Strategic thinking. You form sharp points of view, work from first principles, and can turn complex, ambiguous inputs into a clear strategic direction. * Storytelling & craft. An exceptional communicator who can make a technically rich product feel simple, differentiated and genuinely compelling – to finance leaders, operators and commercial teams alike. * Commercial orientation. You think in terms of pipeline, win rates and revenue – not just launches and assets. You partner naturally with Sales and are energised by driving commercial outcomes. * Technical fluency. Comfortable engaging credibly with Product and Engineering on how the platform actually works, and confident translating that into buyer value. * Influence & ownership. You lead cross-functionally without needing authority, push work forward through ambiguity, and elevate the quality of everyone around you. * High expectations. You hold a high bar on messaging precision, visual presentation and the quality of what goes out the door. You use data to make decisions, measure impact and iterate quickly. What We Offer You * Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. * Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. * Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. * Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. * Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. * Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. * Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. * Bike to work / E-bike scheme ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.
Location: London Full-time In office 4 days/week Why This Role * You’ll build something: Modulr’s event programme is growing, and this person will shape what it looks like * Real visibility: you’ll work closely with senior leadership and commercial teams, not just marketing * Genuine ownership: this isn’t a coordination role. You’ll have full accountability for the programme and the outcomes * A business that’s scaling: Modulr is at an exciting point of growth, which means the events programme will grow with it Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we're trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. As a regulated payments provider with over a decade of experience, we're the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Find out more about us on our website and careers site. What You’ll Do As Senior Events Marketing Manager, you’ll own Modulr’s event programme end to end: from flagship trade shows and customer conferences, to roundtables, regional and partner gatherings. You’ll work closely with marketing, commercial and senior leadership, and you’ll connect what you deliver to pipeline and revenue outcomes, not just logistics. Own the event programme - You’ll take full ownership of Modulr’s events from start to finish: budgeting, logistics, vendor management, on-site delivery and post-event review. This includes spearheading our customer conferences and managing trade shows across our target sectors each year. Drive commercial outcomes through events - You’ll define clear success metrics for each event, with pipeline contribution front and centre. You understand how events fit into the broader commercial picture, and you’ll use that lens to prioritise spend and shape programmes. Post-event reporting won’t just cover attendance and engagement: it will cover impact on brand, pipeline and revenue. Shape content and messaging - You’ll work with content marketing, demand generation and senior leadership to develop event messaging, set agendas and secure speakers. You’ll make sure every event reflects Modulr’s positioning and lands with the right audience. Manage delivery across partners and vendors - You’ll work closely with external agencies and internal stakeholders to ensure every event runs smoothly. Managing multiple workstreams simultaneously, hitting milestones and staying calm under pressure is core to how you operate. Build scalable processes - You’ll assess and improve how events are planned and delivered at Modulr, building the foundations for a programme that can scale as the business grows. Use data to improve - You’ll monitor KPIs, analyse outcomes and bring actionable insight back into future planning. You’re not just executing, you’re learning and iterating with every event. Who You Are * 3 to 5 years of hands-on event delivery experience, with a strong track record of running in-person events that genuinely land: not just executed, but evaluated * Commercially minded: you understand how events contribute to pipeline and revenue, you can articulate that case to senior stakeholders, and you use it to inform how you prioritise and plan * Experienced across a range of event formats: trade shows, customer conferences, roundtables, field events and virtual * Strong project manager who can hold multiple workstreams without dropping detail, and who keeps stakeholders aligned without being chased * Confident working with and directing external agencies and production teams * Skilled at developing new events from scratch, from concept through to delivery and review * A clear communicator and credible stakeholder manager, comfortable presenting to and influencing senior leaders * Exposure to marketing technology, data analytics or demand generation is a genuine plus * Curious about AI and how it can improve how events are planned, personalised and measured What We Offer You * Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. * Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. * Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. * Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. * Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. * Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. * Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. * Bike to work / E-bike scheme ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London (UK) | 💰£78,000 - £100,000 + Benefits | We're looking for an experienced Senior Product Marketing Manager to help shape the future of Borrowing at Monzo. Borrowing is one of Monzo's most important growth areas, spanning everything from helping customers understand and improve their credit health through to personal loans, overdrafts, credit cards such as Flex and homeownership products. As we expand internationally and build the next generation of borrowing experiences, you'll play a key role in defining how these products evolve, scale and succeed in the UK and new markets. This is a highly strategic role embedded within our Borrowing product squads. You'll work at the intersection of Product, Design, Research and Marketing to help define how we win, what we build, and how we communicate it to our customers. Product Marketing at Monzo is deliberately upstream. We have a dedicated Integrated Marketing team that leads campaign strategy and execution, allowing PMMs to focus on customer problems, market opportunities, product direction, and proposition development. What you’ll be doing: * Shaping products by bringing customer, market and competitive insight into product strategy, prioritisation and roadmap decisions. * Identifying and scoping market opportunities across the UK and new international markets, helping Monzo identify where to play and how to win, through customer, competitor and market analysis. * Leading product marketing for new products, features and market launches, from early concept through to launch. * Creating compelling propositions, positioning and messaging frameworks that turn product capabilities into clear customer value. * Championing the customer voice through research, insight and a deep understanding of customer needs, behaviours and motivations. * Partnering closely with downstream marketing teams to ensure launches land effectively and products are represented consistently across channels. * Working with legal, compliance and risk teams to ensure products and messaging meet regulatory requirements. You should apply if: * You've helped shape product strategy and influence what gets built, not just how it's marketed. * You've taken products, propositions or categories from concept through to launch, particularly in 0→1 environments. * You take a customer-first approach to everything you do and use customer, market and competitive insight to inform decisions. * You're comfortable forming a point of view, making recommendations and influencing stakeholders across Product, Design and Research. * You're excited by the ambition of what we're building at Monzo and the opportunity to create products that customers genuinely love. * You enjoy the challenge of taking products into new markets and understanding how customer needs differ across geographies. * You thrive in fast-moving, high-growth environments where priorities evolve and new opportunities emerge quickly. * Experience in direct-to-consumer product marketing, building global propositions, or borrowing is a plus. The Interview Process: Our interview process involves four main stages: 1. Recruiter Call via Phone Call (30 mins) 2. Initial Call via Google Meet (30 mins) 3. Case Study Review Call via Google Meet (45 mins) 4. x2 final interviews via Google Meet (x2 45-60mins) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰Salary is £78,000 - £100,000 + incentive awards tied to your performance 📍This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working ⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-JB1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊