FP&A Manager

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷 About the Role At Moonpig, we're looking for an experienced FP&A Manager to join our UK Finance team and play a key role in supporting commercial decision-making across the business. Reporting to the Head of FP&A UK, you'll partner closely with leaders across Commercial, Marketing and Operations, providing financial insight that helps shape trading performance, investment decisions and long-term planning. This is a highly visible role within a fast paced environment, offering exposure to senior stakeholders and the opportunity to influence strategic outcomes across the UK business. You'll also lead and develop an FP&A Analyst while helping to drive continuous improvement across forecasting, reporting and planning processes. With a an increased focus on finance as a strategic partner, this is an exciting opportunity to make a meaningful impact while developing broad experience across both trade and operations finance. This is a hybrid role from our Farringdon office - 2 days a week on average (Tuesday and Thursday). 

KEY RESPONSIBLITIES Applications close on 21 August. The Financial Planning and Analysis (FP&A) Manager is responsible for leading financial planning, budgeting, forecasting, management reporting and business partnering activities across all legal entities. The role provides financial insight and analysis to support strategic and operational decision-making, helping senior leaders understand organisational performance, financial sustainability and future resource requirements. Working closely with budget holders and the wider Finance team, the FP&A Manager will drive a culture of accountability, evidence-based decision-making and continuous improvement through high-quality financial information and analysis. KEY RELATIONSHIPS Internal * Finance Director * Financial Controller and Finance Team * Executive Management Committee * Budget Holders and Department Managers External * Ministry of Foreign Affairs (MOFA) * Auditors * External advisers and stakeholders Financial Planning & Forecasting * Lead the annual budgeting process across all entities and departments, ensuring alignment with organisational objectives and priorities * Coordinate reforecasting, rolling forecasts and medium-term financial planning activities * Develop financial models, scenario analysis and business cases to support strategic decision-making and long-term sustainability * Monitor organisational performance against budgets and forecasts, identifying risks, opportunities and emerging trends Management Reporting & Performance Analysis * Lead the production of management accounts, performance reports and financial dashboards for senior management, Board and Committees * Provide meaningful analysis, commentary and recommendations to support decision-making * Develop and enhance KPI reporting across financial and operational activities * Undertake income, expenditure, profitability and trend analysis across cultural, commercial and funded activities Business Partnering * Act as a trusted finance partner to budget holders and operational managers. * Support departments in planning, forecasting and evaluating operational and commercial initiatives. * Challenge assumptions, improve financial accountability and promote informed decision-making. * Deliver financial training, guidance and support to non-finance colleagues where appropriate Payroll Analysis & Workforce Planning * Lead payroll, establishment and workforce analysis in partnership with HR and the Financial Controller * Maintain workforce planning models, salary budgets and establishment reporting * Support annual pay review processes and workforce forecasting * Analyse staffing costs, vacancies, organisational structures and workforce trends to support strategic planning and financial sustainability Commercial & Strategic Analysis * Support evaluation of commercial performance across retail, hospitality, venue hire and other income-generating activities * Provide analysis to support grant funding, sponsorship, investment decisions and organisational initiatives * Develop ad hoc financial analysis to support strategic projects and Executive decision-making Other duties * Provide support and cover for the Financial Controller and other members of the Finance team as required * Contribute to cross-functional projects and organisational initiatives to support effective financial management and organisational objectives * Support organisational planning, governance and reporting activities as required * Undertake any other duties commensurate with the level and responsibilities of the role * Contribute to finance transformation and continuous improvement initiatives SKILLS, KNOWLEDGE & EXPERIENCE Essential  * Fully qualified accountant (ACA, ACCA, CIMA or equivalent)  * Significant experience in FP&A, commercial finance, management accounting or business partnering roles           * Experience leading budgeting, forecasting and financial planning processes * Strong analytical and problem-solving capability * Excellent communication skills            * Experience producing management accounts and performance reporting * Ability to interpret and communicate complex financial information  * Strong stakeholder management and influencing skills  * Experience developing financial models and scenario analysis * Knowledge of workforce planning and payroll analysis    * Experience working in a cross-cultural environment  * Demonstrate and role-model Japan House London Values: Omotenashi, Integrity, Shared Passion, Cultivation, and Open-ness        Desirable * Experience within a multi-entity organisation               * Experience in a cultural, arts, public sector or not-for-profit environment     * Experience with Xero or similar finance systems WORK ENVIRONMENT * The role is based at Japan House London, Kensington High Street * JHL operates a flexible hybrid working model, with regular office attendance of at least 1 day per week, with the expectation to adjust in line with business and team requirements * Some duties may be carried out in Japan House London public spaces * Occasional attendance at events, meetings and activities outside normal working hours may be required * Normal working hours are 35 hours per week, with core hours from 10am to 3pm BENEFITS * Generous holiday allowance – up to 36 days per year, inclusive of public and bank holidays   * Group life insurance scheme   * Remote GP service   * Cycle to work scheme   * Employee discount for the Japan House Shop and Stand   * Discount platform for high street shops   * Access to perks and discounts local to Kensington High Street, London   * Personal learning budget after 6 months’ service  Japan House London is committed to equality, diversity and inclusion among our workforce. You are encouraged to apply even if your experience doesn't precisely match the job description. We encourage candidates of all backgrounds and identities, and particularly welcome those from under-represented groups.