Director, Enablement (Commerce)

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Senior Director of Product Innovation, WPP Innovation Why we’re hiring: We're looking for a Senior Director of Product Innovation to define and drive the next generation of innovative technology across the WPP network, combining an innovative mindset and creative excellence with deep technical fluency across AI systems, data architecture, and modern product engineering. This is a senior builder's role: someone who prototypes and ships at the frontier, sets the technical and creative bar for WPP Innovation, and uses that credibility to shape strategy, elevate other innovators across the network, and bring clients and colleagues into genuinely new territory. You'll operate with significant autonomy, own the direction of key innovation products and R&D programmes, and act as a senior voice for WPP Innovation both internally and externally. We are looking for someone who can take an idea and elevate it into territory that changes the conversation, then build it.   What you’ll do: Key Responsibilities: Product Innovation & R&D: * Own and drive the product innovation direction for WPP Innovation. Identifying frontier opportunities, setting the quality bar, and personally building the solutions that demonstrate what's possible. * Lead hands-on prototyping and exploration of emerging technologies, including agentic engineering, applied AI, and novel interaction paradigms. Translating experiments into product features, client narratives, and strategic recommendations. * Work as part of a small, autonomous team on the frontier; contribute at every level from architecture to execution. * Elevate the work of other Product & Innovation teams across the WPP network, ensuring their solutions meet the highest bar for quality, deliverability, and innovation thinking. Strategic Direction & Innovation Enablement: * Define and architect technical strategies and programmes that enable innovators across WPP. Acting as a connective force, removing organisational blockers that impede innovation. * Contribute to WPP Innovation's broader programme direction, bringing senior technical and product judgement to roadmap decisions, investment priorities, and innovation partnerships. * Build and maintain relationships with key innovators, technical leads, and product owners across the global WPP network.   External Presence & Client Engagement: * Represent WPP Innovation at key industry conferences, client engagements, and senior internal forums — with credibility rooted in work you've actually built. * Present innovation work, run live demos, and participate in client workshops to shape requirements and demonstrate WPP's frontier capabilities. * Contribute to internal L&D sessions to build innovation capability and foster understanding of WPP Innovation's products and thinking. Leadership: * Lead by example and expertise. A senior IC who sets standards others build toward and inspires others to better outputs. * Mentor and technically guide colleagues and innovators across the network.   What you’ll need: * Progressive experience in creative technology, ideally within an agency environment. * Proven track record of successfully conceiving, building, and launching innovative technology solutions for agency clients and agency teams, with a data and AI component. * Deep understanding of the advertising, marketing, creative or media industry is highly desirable. Experience working within a large, global organisation is a significant plus. * Deep hands-on technical expertise: Able to architect, build, and ship across AI/ML systems, agentic engineering, data pipelines, and modern software development across multiple platforms * Exceptional strategic thinking and problem-solving skills: Ability to break down complex problems, develop clear strategies, and drive execution. * Experience with Agentic Engineering and building AI product and innovations * Demonstrable portfolio of built work: prototypes, products, or tools that have shipped into real use and measurable traction.   What We Offer: * A senior IC role with genuine cross-functional influence across product, engineering, creative, data, and client disciplines. * Direct visibility into WPP's global strategy and the relationships that come with it. * The autonomy to pursue the ideas you believe in, backed by the scale to make them matter. * Collaboration with world-class talent across creative, technology, and data disciplines.   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

This hybrid role is based in Dublin, Ireland (Full relocation provided). Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.  A day in the life (Responsibilities) * Develop and drive an architectural vision to support the ambitious goals for agents and agent development * Be an active participant and an authoritative technical voice in FinTech product strategy discussions * Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production * Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole * Evolve an ever more efficient way of working through agents and spread it across Toast * Work directly with the product manager for the Team Agent space, collaborating to drive vision * Be hands on and actively participate in development on the Team Agent * Mentor and develop technical leadership across Team, and Fintech What you'll need to thrive (Requirements) * 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems * 10+ years experience building and operating SaaS products, ideally AWS hosted * 1+ years experience using the latest in coding agents  * A strong desire to lean all in on agentic development practices * Passion for building autonomous agents * Demonstrated ability to drive technical architecture for a company or highly scalable line of products * A desire to work not only with technologists but also product owners and business leaders * Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load * Ability and desire to communicate and influence at the executive level What will help you stand out (Nonessential Skills/Nice to Haves) * Experience designing agentic products * Experience building systems that leverage LLMs and other ML models * Experience with enterprise integration using Apache Camel * Experience architecting event-driven distributed systems using Apache Pulsar * Experience defining test, build and deploy strategies * Solid understanding of workforce management * Solid understanding of restaurant operations #LI-HYBRID #BI-Hybrid   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.