
Tripadvisor · London
About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences...
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and
experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich
content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor,
Viator, and TheFork.
Job Location: This role is a hybrid position based out of either our London or Oxford office.
Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours
and Experiences industry. Our comprehensive suite of tools enables Tour Operators, Travel agencies, and OTAs to streamline their
operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow
their businesses and enhance customer experiences.
Bókun is seeking a highly skilled, hands-on Principal Customer & Community Marketing Specialist to join our growth team. Reporting
to the Senior Growth Marketing Manager, you will be the recognised expert and driver of our customer success, engagement, and
referral strategies.
You will roll up your sleeves to execute day-to-day community programs while simultaneously designing the long-term, scalable
frameworks. As a unique cross-brand initiative, you will lead community building and engagement across our whole supplier
community working closely alongside a team of specialists in Content Marketing, Partnerships, Product Marketing, and Growth
Marketing.
Build & Execute the Community Strategy: You'll develop, launch, and manage spaces where tour and attraction businesses can learn
and network. This includes getting hands-on with designing and executing educational programs, webinars, newsletters, and social
content for our global network of experience operators.
Drive Community Initiatives: You will directly manage and execute community-building efforts, content, and engagement strategies
for the whole supplier community, sharing best practices across the entire Experience operator industry.
Drive the Referral Program: You'll collaborate directly with the PMM to enhance brand/product affinity and build scalable
campaigns that drive a significant increase in customer referrals.
Own Customer Communication Channels: Take ownership of our primary customer communication channels, specifically leading
initiatives and campaigns through platforms like Intercom and ActiveCampaign to drive consistent operator engagement.
Scaling Reactivation Campaigns: You will use quantitative and qualitative data research to understand root causes of suppliers who
don’t upgrade from Free plans, building highly efficient, scalable frameworks for customer reactivation and retention in the
process.
Brand Engagement & Social Media Champion: You will actively develop and implement a hands-on brand engagement strategy and content
plan for our community channels to increase reach, engagement, and ultimately drive qualified leads.
Cross-Functional Collaboration & Mentorship: You'll collaborate seamlessly with Content, Partnerships, and Sales to integrate
community initiatives into broader growth campaigns. As a Principal IC, you will act as a role model, proactively offering
guidance, insights, and mentorship to junior team members.
ActiveCampaign.
engagement activities.
What We Offer
bonuses
across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their
collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business.
Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish
what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate
relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a
clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort,
our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the
application or the recruiting process, please make sure to reach out to your individual recruiter or our team at
AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the
answers!
#LI-Hybrid
ABOUT THE JOB Role: Content & Communications Specialist Location: 5 days a week (Office) - London, White City As a Content & Communications Specialist at Flatpay, you will be responsible for adapting and translating product and marketing materials for the UK market. You will play a crucial role in ensuring that our messaging is both linguistically and culturally relevant while maintaining brand consistency. This role is ideal for a detail-oriented and language-savvy professional who can balance precise translation with creative localisation to craft engaging marketing communication. WHAT YOU'LL DO * Translate and localise marketing materials, including website and advert content, emails, sales brochures, and product communications. * Ensure a consistent and professional tone of voice across all UK marketing channels. * Proofread and refine translations, collaborating with internal teams to ensure accuracy and cultural alignment. * Adapt global campaigns and content for the UK market in collaboration with the product and marketing teams. * Optimise product communication based on local customer insights and market analysis. * Engage with the UK community across Meta Ads, Trustpilot, and Google platforms, ensuring a positive and consistent representation of Flatpay’s brand. * Contribute to UK product development by sharing insights gathered from close collaboration with merchants and internal teams. WHO YOU ARE Our Values At Flatpay, how we work matters as much as what we achieve. * Happy Humans – We bring energy to our work and create teams people enjoy being part of. * No Assholes – We perform at a high level while treating colleagues and customers with respect. * It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business. * Start With No – We challenge ideas, think commercially and focus on what truly creates value. * Sky-High Ambitions – We set bold goals and expect people to keep raising the bar. * The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions. Skills & Background: * Native-level proficiency in English and excellent communication skills (written and verbal). * Experience in translation, localisation, or content marketing, preferably in fintech, SaaS, or e-commerce. * Strong understanding of commercial communication with the ability to simplify complex messages. * Familiarity with translation tools and CMS platforms is a plus.
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email Campaign Specialist. ABOUT US HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. WHAT WE OFFER YOU As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: * An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business * A chance to work closely with the CEOs on our marketing execution * Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally * A competitive salary. * Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. YOUR RESPONSIBILITIES Your responsibilities will vary; however, some of them will be to: * Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database * Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards our events (i.e. webinars and conferences) * Continuously learn and improve future campaigns and strategies * Acquire and activate reactive leads * Coordinate with the Content and Sales team to ensure we reach the right target group * Sell tickets and drive registrants by managing our marketing inbox WHAT WE EXPECT FROM YOU You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: * Have acquired a bachelor’s or master's degree with outstanding results * Have a UK work permit * Possess exceptional analytical and problem-solving skills * Are an excellent communicator in English, writing and verbally with exceptional attention to detail. START DATE Flexible Monday - Friday we work from our office (next to Victoria Station) and do not offer remote work.
Join Proton and help build a better internet where privacy is the default Proton is one of Europe’s fastest-growing scale-ups, serving over 100 million users worldwide. Since the launch of our first service – Proton Mail – in 2014 by scientists who met at CERN, Proton now provides an ecosystem of well-known services such as Proton VPN, Proton Drive (encrypted file storage), Proton Pass (encrypted password manager), and much more. Our mission is to build a more ethical and responsible alternative to Big Tech services, focusing on end-to-end encryption, privacy, open-source, and ease of use. Our user-first approach has helped Proton grow organically to serve millions of consumers and businesses worldwide, with users from organisations including The Guardian, The New York Times, and the UN. Proton does not have venture capital investors, is profitable and self-sufficient, and today has over 500 employees representing over 50 nationalities. Proton’s headquarters are in Geneva, Switzerland, with additional offices in Zurich, London, Paris, Barcelona, Taipei, Skopje, Vilnius, and Prague. As one of Europe's fastest-growing companies, we offer the chance to tackle complex challenges, influence millions, and shape a more equitable internet. We want to create more than just one of the world's most impactful tech companies: we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, and Instagram. The Team The Organic team is a vital and growing part of the Proton family. The significance of SEO is understood at the highest levels of the business; it serves as our primary traffic source and enables us to expand our global customer base while maintaining a low cost per acquisition (CPA). SEO is a powerful tool for generating strong brand awareness and highlighting the various privacy issues that are prevalent in today's world. The Role We seek a motivated and detail-oriented Outreach Specialist to join our Organic team with a focus on the German speaking markets. The ideal candidate will speak both languages fluently, but fluency in just one is also highly desirable. The Outreach Specialist will play a key role in our outreach/link-building function to support the growth of multiple Proton products across core markets. This role will emphasise building relationships with major global publishers and site owners to secure authoritative links in relevant publications and from other highly-regarded websites. Exceptional communication skills, a creative mindset, and a passion for driving SEO growth through offsite strategies are essential for success in this position. What you will do * Outreach Campaign Development: Create and implement effective outreach campaigns to acquire high-quality backlinks from relevant and authoritative websites. * Relationship Building: Establish and maintain strong relationships with journalists, major publications, influencers, and administrators of niche websites across various industries. * Collaboration: Work closely with diverse internal teams, such as PR, Social Media, Content, and Affiliates, to ensure that campaigns and content are optimised for link-building. * Performance Tracking: Monitor and report on the effectiveness of outreach campaigns, including metrics related to link acquisition, traffic improvements, and search engine rankings. * Link Prospecting: Through thorough research and competitive analysis, identify and assess potential linking opportunities. * Pitching: Supervise the creation of persuasive email pitches and engage in negotiations for link acquisition. * Competitor Analysis: Conduct regular analyses of competitors to identify new link-building opportunities and stay ahead of industry trends. * SEO Compliance: Ensure all outreach activities adhere to the latest SEO best practices and search engine guidelines. * Tool Proficiency: Effectively utilise media contact databases and standard SEO and outreach tools. What we need from you * Fluent (or close to) verbal and written communication skills in English and German * Background or education in PR, marketing, or similar. * Experience in working with news media and journalists; established relationships with publications or journalist networks are a plus. * Demonstrated success in improving search engine rankings across various markets. * Experience in securing backlinks from major publications in different markets. * An ability to ideate outreach campaigns which deliver long-term value. * Comfortable engaging with internal stakeholders to highlight the value your work brings to overall business objectives. * Familiarity with outreach-specific PR tools as well as general SEO tools. * Understanding overall SEO and how outreach integrates with it and other marketing efforts and channels. What we offer * Technology: we provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals * Learning & Development: we are committed to your professional growth – Proton offers various learning opportunities, including training programs, conferences/events and continual learning * Employee Benefits: comprehensive health insurance plans, competitive retirement savings options, generous vacation/leave policies and wellness programs * Stock Options: at Proton, we are all owners of the company and you get stock options when you join us * In-Person Collaboration: collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje and Taipei. * Food: lunch and snacks are provided by Proton every day at our offices * Transport: we'll always support our employees with transport costs through subsidising public transport, bike allowances or parking spaces based on your office location * Flexible Working: you can define your own working hours as long as it works with team meetings * Work that Matters: Proton is a community-first organisation, started with the support of a crowdfunding campaign and built with community input – to this day, Proton’s only source of revenue is user subscriptions: over 100 million people trust and support Proton, and we put our users and community first in everything we do (read more about our impact here) Our commitment to diversity and inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio-economic background feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate privacy notice When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited CVs from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LI-Onsite