Telesales Agent

ABOUT THE JOB Deviens TeleSales Agent et gère l’intégralité du cycle de vente par téléphone : qualification, démonstration, closing. Tu convertis majoritairement des leads inbound et accompagnes chaque commerçant jusqu’à la signature. Un rôle clé pour accélérer l’expansion de Flatpay en France. WHAT YOU'LL DO Qualifier et comprendre les besoins des prospects * Traiter principalement des leads inbound (≈ 90 %) * Identifier les besoins des commerçants via un diagnostic rapide et structuré * Prioriser les opportunités en fonction de leur potentiel et de leur maturité Gérer tout le cycle de vente à distance * Présenter les solutions Flatpay et démontrer leur valeur au téléphone ou en visio * Lever les objections, adapter ton discours et guider le prospect jusqu’à la décision * Closer les ventes de manière autonome, avec un focus sur la rapidité et la qualité Assurer un suivi commercial fluide et professionnel * Accompagner le client jusqu’à la validation de la commande * S’assurer que toutes les informations nécessaires sont correctement transmises * Garantir une expérience client irréprochable dès le premier contact Contribuer activement à la performance de l'équipe * Suivre tes KPIs et ton pipeline sur les outils commerciaux (CRM) * Collaborer avec le marketing et la team Sales pour améliorer les scripts et process * Participer aux réunions, trainings et ateliers pour continuer à progresser La date de démarrage est le 23 mars 2026. WHO YOU ARE * Tu as une expérience confirmée en vente, idéalement en cycle court * Tu excelles en closing à distance : téléphone ou visio * Tu es orienté.e résultats, organisé.e et motivé.e par les challenges commerciaux * Tu maîtrises les outils CRM et tu communiques clairement en français (natif ou C1) * Une expérience en télémarketing, call center ou fintech est un plus WHY FLATPAY? En rejoignant Flatpay, tu bénéficieras : * D’un salaire attractif composé d’un fixe + variable basé sur ta performance * D’un onboarding complet aux techniques de vente à distance * D’un volume important de leads inbound pour optimiser ton taux de closing * De réelles évolutions possibles dans une scale-up en hypercroissance * D’un environnement dynamique, ambitieux et bienveillant * De l’opportunité unique de contribuer au lancement d’une licorne en France Le plus important : tu vas t'amuser comme jamais !

YOUR MISSION JOB TITLE: Telesales Agent JOB LOCATION: Belfast TERMS: Salary: 26,033.00 with an OTE 40k + with uncapped commission. Permanent (hybrid working)      THE JOB  As a Telesales Agent you will be leading the way as the telephone voice of sales for Fibrus, delivering amazing customer experience, selling our products and services to our prospective clients across residential and small businesses enquiring about Fibrus Hyperfast Fibre broadband and ancillary products.   You will become part of our vibrant and fast paced desk sales team, working on one of our call or online chat campaigns. This could range from inbound to outbound, warm to cold data. YOUR PROFILE WHAT WILL YOU BE DOING? * Helping customers to make the move to Fibrus, making phone-based sales from outbound and inbound calls * Helping customers find pre-contract solutions and processing sales via web chat * Ensure all orders are processed efficiently & effectively using Fibrus ordering system * Follow up with customers to ensure they are fully updated with order / installation progress * Work closely with other members of the Fibrus Team * Ensuring quality and compliance standards at all time and meeting and exceeding operational sales targets consistently   WHAT WILL YOU BRING? * Demonstrable telephone-based or face-to-face sales experience * Be committed, professional, reliable, target driven and ambitious, demonstrating a willingness to learn * Confidence using systems and software to process orders and communicate  * Excellent/confident verbal and written communication skills * Have a can-do attitude and the desire to deliver a quality service to customers * Understand the importance of compliance in the telesales environment IS FIBRUS FOR ME?  At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.    We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.    As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!   HOW TO APPLY To apply to join the Fibrus Group, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus.  #Fibrus   At Fibrus Limited, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.