Sales Development Specialist

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Global Sales Enablement Team is responsible for partnering with cross-functional teams to equip our sales organizations with the skills, tools, and knowledge they need to perform at their best. We are currently leading one of the most significant transformations in Stripe's Sales history — reshaping how Sales Development operates through the adoption of AI-powered tooling and redesigning the SDR's role in driving pipeline quality. This transformation spans multiple geographies, sales motions, and hundreds of sellers. The stakes are high, the pace is fast, and the change management challenge is real. WHAT YOU’LL DO As a Sales Development Change Management Specialist, you will own the strategy and execution of our global change management and communications program for the Sales Development transformation. You sit at the intersection of strategy, content, and field engagement — responsible for ensuring that complex, high-priority initiatives are adopted at pace and land durably in the field. This is not a support role. You own the change narrative, the communication strategy, and the measurement of adoption. You'll partner with senior program leadership, subject matter experts, and regional enablement leads to drive consistent, high-impact transformation across a global sales organization. RESPONSIBILITIES * Own the end-to-end change management program — from preparing the organization for change through launch, adoption, reinforcement, and measurement * Develop and execute a global communications strategy that ensures sellers understand what is changing, why it matters, and what it means for them — sequenced to land with impact and without creating unnecessary noise * Write and distribute seller-facing communications, executive briefings, and stakeholder updates; own the core program narrative throughout the transformation lifecycle * Distill complex program initiatives into clear, compelling, sales-ready content — translating what engineers and product teams build into what sellers and managers need to hear * Build and maintain a strategic communications plan in partnership with cross-functional teams, including Product, Engineering, and SD Operations * Create and manage a structured feedback loop with the field — capturing seller sentiment, surfacing blockers, and using adoption data to iterate on the change approach * Partner with subject matter experts and regional enablement leads to ensure change initiatives are contextualized for each market and sales motion * Advise program leadership on the pacing and sequencing of change, balancing urgency with the organization's capacity to absorb it * Build strong relationships with key stakeholders and senior leaders to ensure change and communications strategies remain aligned to program goals and business performance targets * Track and report on adoption metrics against defined program success criteria WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in change management, organizational transformation, strategic communications, program management, or a closely related discipline * Experience navigating and implementing complex change programs within Sales Development organizations * Exceptional written and verbal communication skills — the ability to distill complex, technical concepts into clear, seller-ready, action-oriented content * Proven ability to develop and execute multi-channel communications strategies for large, globally distributed audiences * Strong cross-functional partnership and influencing skills — including the ability to work effectively with executive-level stakeholders and subject matter experts without direct authority * A data-driven mindset with experience using adoption metrics, field feedback, and performance data to measure, iterate, and improve * Experience supporting go-to-market or sales organizations through significant workflow, tooling, or operating model changes * High threshold for ambiguity — you build structure and clarity in environments that don't yet have it PREFERRED QUALIFICATIONS * ProSci certification or equivalent change management credential * Experience supporting the adoption of AI-powered or emerging technology tooling within a sales or GTM organization * Background in building and scaling sales communications programs in a global SaaS or fintech environment * Familiarity with Salesforce and sales productivity tooling ecosystems

Business Development Specialist, Public Sector Are you looking to take your next step from consulting, client work or sales support into business development and account management? Want to work with a team that values teamwork, agility and long-term client relationships? At Reaktor’s Public Sector unit, we help clients tackle some of their most complex and high-impact challenges. We’re looking for a driven Business Development Specialist to join us. We are looking for someone who already has some hands-on experience from consulting, project/product management, sales or business development, and is now eager to grow toward sales, account management and long-term client relationships in the public sector. You may have worked, for example, in sales support, bid management, project management, service management, strategy or technology consulting, product ownership or a similar role where you’ve learned to work with clients, technology and design experts on complex topics. You don’t need to be a fully established sales or account lead yet. What matters most is a solid foundation to build on, strong motivation to grow in public sector business development and the ability to learn from experienced colleagues while gradually taking on more independent responsibility. Your role In this role, you’ll work closely with Reaktor’s Public Sector team and contribute to sales and account work from day one. Your role is important in creating successful client accounts where our people enjoy working and growing professionally. We expect you to come in with relevant experience and curiosity, and you'll learn by working closely with experienced colleagues while taking ownership from the beginning In practice, this means: * Running day-to-day Public Sector business, accounts and sales together with the team. * Engaging with clients, handling daily communications and fostering strong long-term relationships with both clients and the professionals in their teams. * Participating in sales processes and preparing sales materials: public tender documents, proposals, presentations and reference decks. A keen eye for detail and comfort with structured documents will get you far. * Participating in customer meetings and presenting sales pitches that help win cases. * Collaborating with partners and subcontractors to strengthen sales, staffing and delivery efforts. * Building your capabilities toward leading selected accounts, sales cases and client relationships over time. What we’re looking for * Previous experience in a customer-facing role, whether in sales, account management or as a consultant in a similar role (e.g. project manager, service manager, strategy consultant, technology consultant). * Experience in the consulting or professional services field. * Excellent communication and collaboration skills, willingness to work within a team environment and ability to build relationships with clients and within Reaktor. * Strong project management skills and ability to organize your own work efficiently. * Attention to detail and ability to create clear and structured sales materials. * Result-oriented attitude (getting things done!) and curiosity for learning and growing in the sales field. * Fluent in Finnish and English (written and spoken). Excellent writing skills in Finnish. * Ability to adapt your communication style depending on the audience, whether you are working with clients, senior stakeholders, technical experts or internal teams at Reaktor. * Experience in coordinating or leading teams, projects or workstreams is considered a plus. This is a hybrid position, on-site presence at our HQ in Helsinki (3–4 days per week) is required. Why join us? You'll join a tight-knit core team working in Reaktor’s Public Sector Business Unit. We take full responsibility for our business, delivery and the people doing the work. We take our craft seriously and hold ourselves accountable, but we don't take ourselves too seriously. While working at Reaktor, we offer * Exciting, purpose-driven work in a relaxed atmosphere. * Real opportunities to grow as a professional, helping you develop your skills further through guidance, teamwork and hands-on responsibilities. * Autonomy and ownership over your work, giving you the power to make changes and decisions that are needed to create results in your team. * A community with support and expertise to share. * A team that’s not only experienced but considerate as well – we all want you to succeed.