
Moniepoint · Lagos
Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credi...
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments,
banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries,
Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
As a Senior User Experience Designer, you will be responsible for executing high-quality designs for our financial products,
ensuring they are intuitive, accessible, and effective. You will collaborate with cross-functional teams, mentor junior designers,
and champion user-centred design within the organisation. This role requires a strategic mindset, deep UX/UI expertise, and the
ability to translate complex financial concepts into seamless user experiences.
What you’ll do
What you need to succeed
design libraries.
What you’ll get
What to expect in the hiring process
portfolio walkthrough.
teams, and drive business and user impact through design.
Submit your resume and portfolio showcasing your best work - preferably with fintech or SaaS-related projects. Your portfolio
should clearly demonstrate impact, including measurable improvements in user experience, business metrics, or engagement. We want
to see end-to-end product thinking, including research, wireframes, prototypes, and final execution.
About us Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role As a UX researcher, you’ll be the ears of our product team. You’ll support our experienced researchers in uncovering the "why" behind user behaviours, helping us build products that truly make sense for people across Nigeria. This is a role for someone who is endlessly curious about how things work and wants to learn the craft of research from the ground up. You’ll play a vital part in our mission to bring financial happiness to everyone by ensuring our products remain simple, helpful, and relatable. Key responsibilities * Assist in planning and carrying out qualitative and quantitative research studies (from interviews to surveys). * Take charge of research logistics, including finding and scheduling participants for studies. * Help facilitate interviews and usability testing sessions, capturing the key insights that matter. * Support the team in turning raw data into easy-to-understand reports and frameworks like journey maps and personas. * Maintain our research repository, ensuring our findings are organised and easy for the whole company to find. * Collaborate with designers and product managers to ensure research happens at every stage of the build. * Keep your finger on the pulse of new UX tools and methods, sharing what you learn with the wider team. Qualifications * 2–3 years of experience in UX research, market research, or a similar field where you've had to understand human behaviour. * A solid grasp of basic research methods (you know the difference between a survey and a deep-dive interview). * Comfortable using digital tools and keen to master new ones (like Maze, Typeform, or Google Forms). * Strong analytical thinking—you enjoy connecting the dots and finding patterns in information. PREFERRED QUALIFICATIONS * An interest in fintech and how digital products are changing lives in Africa. * Previous experience in a startup or fast-paced environment. * A background in social sciences, psychology, or design. ABOUT YOU * You have a strong desire for mastery and aren't afraid to ask "why" until you truly understand. * You look at problems from different angles and enjoy thinking of creative ways to get answers. * You are approachable and friendly. You know how to make research participants feel at ease so they speak their truth. * You take pride in being factual and organised. You ensure your notes are accurate and your data is clean. * You’re excited about the Nigerian market and want to discover the unique ways our users interact with money.. WHAT SUCCESS LOOKS LIKE * Research projects run smoothly because the logistics and participant recruitment are handled proactively. * You become proficient in conducting foundational research sessions independently within your first 6 months. * The research repository is kept up-to-date, making it a "source of truth" for the product team. * Stakeholders consistently praise the clarity and helpfulness of the research documentation you assist with. Please submit a resume highlighting your research experience and outlining research methodologies, processes, and the impact of your work on user experience and business outcomes. Optionally, you may also include a PDF portfolio with case studies that further illustrate your research approach and results. While a portfolio is not required, it can provide additional insight into your end-to-end research thinking and influence on product direction. OUR HIRING PROCESS * Resume review: We look for strong experience that showcases your research process, methodologies, and impact. * Technical interview with a senior researcher: Deep dive into your experience, approach, and alignment with our mission. * Case study presentation: Present a research project to a panel, demonstrating your problem-solving, research craft, and strategic thinking. * Executive interview: Discussion with senior leadership about your growth potential, influence, and ability to drive user and business success.
MOVE CITIES FORWARD WITH US At Cabify, we’re working to make cities better places to live. We believe mobility should be more accessible, efficient and sustainable, helping people move through their day with more freedom and fewer barriers. We connect people and businesses with the transport options they need, while working towards a future where cities depend less on private cars and more on shared, smarter ways of moving. There’s still a long way to go, and design has an important role to play in shaping that future. Want to join us? THE DESIGN TEAM The design team sits within Cabify’s Technology area, alongside Engineering, Product and Data. That means we work closely with the teams shaping, building and measuring our products, and that design has a direct voice in decisions that affect both the user experience and business impact. We’re a team of 20 people spread across different locations in Spain, with most of us based in Madrid. The team is organised into three main groups: Product Design, Design System/Web and Core Design. Across all three, we partner closely with technical teams as well as stakeholders in Growth, Business and Marketing, bringing together product, brand, communications, systems and experience. Our work blends execution, craft and collaboration. We design experiences across the Cabify ecosystem, evolve our design system, maintain consistency across our interfaces and brands, and make sure our solutions are grounded in real user needs, business opportunities and meaningful product problems. We also stay close to emerging technologies and ways of working, continuously testing new tools, processes and practices that can help us design better and move smarter. We also have our own design rituals to share knowledge, raise the bar and keep our design culture strong: monthly Design Meetings, quarterly Design Days, weekly critiques and glues, where we align on solutions, spot shared patterns and stay connected as a team. We see ourselves as a high-standards, down-to-earth and committed team, always looking to learn, share and improve together. Designing at Cabify means having autonomy, but also being part of a community that sees design as a collective practice, closely connected to technology, business and everyday life in cities. THE ROLE As a Product Designer at Cabify, you’ll work within the Technology area, partnering closely with Product, Engineering, Data and Research to design experiences that create real impact for the people who use our products and for the company’s goals. Your work will involve understanding complex problems, spotting opportunities, designing clear solutions and bringing them all the way to implementation together with technical teams. We expect you to combine product thinking, design craft, user empathy and business understanding to build solutions that are simple, useful and well executed. The day-to-day life of a Product Designer at Cabify brings together exploration, definition, design, validation and collaboration. You’ll work with Product Managers, Engineering Managers, Software Engineers, Data Scientists, User Researchers and other designers to turn real needs into experiences that improve mobility in our cities. You’ll also be an active part of the design team, contributing to critiques, glues and Design Meetings, sharing learnings, systematising solutions and helping raise the quality of design across the Cabify ecosystem. Some examples of projects you could work on: * Improve key experiences across Rider, Driver or Business. * Redesign critical flows such as sign-up, support, payments or bookings. * Create solutions for companies, fleets and travel managers. * Identify friction points and turn them into improvement opportunities. * Reduce drop-off, increase conversion and improve satisfaction. * Validate decisions together with Data and Research. * Shape viable and scalable solutions with Engineering. * Evolve patterns, components and criteria in the Design System. * Explore new tools, processes and ways of working. * Share knowledge with the wider design team. WHAT WE’RE LOOKING FOR If you’re interested, we think you could be a great fit if you have: * Strong alignment with our principles. * Interest in a hybrid working model, with 3 days a week from our Madrid office and 2 days working remotely. On top of that, we offer 6 weeks a year to work fully remotely, split into 3 weeks per semester. * The ability to connect features and initiatives, balancing quick wins with more complete experience redesigns. * A mindset for designing proposals that move our metrics in the right direction. * Interest in understanding technology, because it helps us design simpler and more effective solutions. * Curiosity for new tools, processes and ways of designing, especially around AI-driven workflows and new automation capabilities. At Cabify, we provide the space, tools and resources — including access to models and tokens — so the team can explore, learn and create real impact in their work. * A research mindset that helps you make better-informed decisions. * Strong interaction design skills to help people complete tasks in a simple and intuitive way through well-designed interfaces. * The ability to create visual experiences that are not only useful, but also build emotion and connection with our users, shape perception and influence behaviour, ultimately contributing to the business. * Clear and concise communication skills in both English and Spanish language, with the ability to explain design decisions, connect different perspectives and act as a bridge between technical and non-technical disciplines. * The ability to create proposals, documentation and design deliverables that help teams make better decisions, stay aligned and contribute clearly to the company’s strategy. * And most importantly, a humble attitude, motivation to work with a passionate team, and the ability to receive feedback and think critically about your own work. For sure, you don't need to check all the boxes to be a good match. THE OFFER We’re a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family: 💶 Excellent Salary conditions: L4 Senior [50K-74K€] 🌍 Our office is located in Madrid. ⌚ Flexible work environment & hours. 🙌 Regular team events. 🚗 Cabify staff free rides. 🚀 Personal development programs based on our career paths. 📐 Coursera: your own license in Coursera to take as many courses as you wish and continue developing your skills. 🧘♀️ iFeel: Free access to the iFeel platform, so you can take care of your emotional well-being through therapy sessions. 💳 Flexible compensation plan: Restaurant tickets, transport tickets, healthcare and childcare. 🐱 A pet room, so you don’t have to leave your furry friend at home. ☕️ And last but not least...free coffee and fruit! Cabify is proud of being an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of background, gender, religion, orientation, age or ability. Join us!
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We’re seeking a Senior Product Designer to join our team, dedicated to building intuitive and impactful financial products for a global audience. In this role, you’ll collaborate closely with a talented design team to address customer needs, elevate design standards, and ensure a seamless user experience. Using data-driven insights alongside your skills in design, research, and prototyping, you’ll develop user-friendly solutions for complex challenges. If you’re eager to bring compelling designs to life and create exceptional digital experiences, we’d love to meet you.