Senior Manager, Incident Response

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE ROLE As the SIRT Manager, you will lead Twitch's Security Incident Response Team, reporting to the VP of Security. You'll oversee a team responsible for detecting and handling security incidents, and be an advocate for lessons learned from incidents across Twitch. You bring expertise in threat intelligence, detection engineering, and incident response. Your team will work directly with affected teams to contain and learn from incidents. We encourage you to apply if you have a combination of the skills outlined below. You can work from San Francisco, CA; Irvine, CA or Seattle, WA! YOU WILL: * As SIRT Manager, you will initially participate in, and graduate to escalation for, an on-call rotation of your direct reports on the Incident Response Team * You will identify opportunities for automation to enhance your team's efficiency * You will qualify reports or alerts of activity as security incidents using clear guidelines that establish what constitutes a security incident * You will evaluate the potential and realized impact of security incidents to Twitch * You will communicate security incident details, impact assessments, and response actions to leadership and executive partners * You will foster a culture of learning and knowledge sharing within your team and across the organization YOU HAVE: * You have 5+ years managing a team of incident handlers and security engineers, or 2 years of management experience with at least 3 years of hands-on security incident response work * You have delivered security programs like network security monitoring, cloud security monitoring, incident response, threat hunting, or other reactive information security programs * Your approach to incident response is collaborative, not combative * You have automation experience using scripting or programming languages (Go, Python, Ruby, or Bash) * You have in-depth knowledge of internet security issues and the threat landscape * You have a background in cloud, host, network, and application security BONUS POINTS * Experience managing and mitigating high impact security risks on a global platform * Familiarity with Twitch PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discount   Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Job ID: TW9234 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.   US, WA, Seattle - Annually $175,100—$236,900 USD US, CA, San Francisco - Annually $201,300—$272,400 USD US, CA, Irvine - Annually $175,100—$236,900 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events. The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations. WHAT YOU’LL DO Regional Security Leadership * Lead and support a regional team of security professionals across the AMER region. * Partner with global security teams to help maintain consistent standards, processes, and operational practices. * Contribute to the development and execution of regional security strategies aligned with business priorities. * Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement. * Support budget planning, resource management, and vendor oversight within the security function. Physical Security Operations * Oversee physical security programs, policies, and procedures across offices and studio locations. * Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities. * Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness. * Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations. * Provide guidance and operational support to regional sites on security best practices and compliance. Incident & Crisis Response * Lead or support responses to workplace security incidents and safety-related matters. * Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management. * Prepare clear documentation, reporting, and recommendations following incidents or security reviews. * Support emergency planning activities, tabletop exercises, and preparedness initiatives. * Coordinate response efforts during significant incidents impacting employees, facilities, or operations. Event Security * Support security planning and operational readiness for PlayStation events, activations, and executive engagements. * Conduct event-related risk assessments and coordinate appropriate security measures. * Provide on-site leadership and incident management support during key regional events. Collaboration & Communication * Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions. * Communicate regularly with leadership regarding security priorities, risks, and operational updates. * Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices. WHAT WE’RE LOOKING FOR * 8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field. * Demonstrated experience managing security initiatives across multiple locations or regions. * Strong leadership and people management skills, including coaching and team development. * Ability to assess complex situations, make informed decisions, and communicate effectively during incidents. * Excellent collaboration and stakeholder management skills across diverse teams and functions. * Experience managing vendors, contractors, or third-party security providers. * Familiarity with crisis management, emergency response, and event security operations. * Flexibility to support occasional evening/weekend work and regional travel as needed. PREFERRED QUALIFICATIONS * Experience in technology, gaming, entertainment, or other fast-paced global organizations. * Industry certifications such as CPP (Certified Protection Professional) or similar credentials. * Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience. Location: This position can be based in one of our California offices, including San Mateo, San Diego, Aliso Viejo, or Los Angeles. *Hybrid role with an expectation to work in-office on average 2 days per week     #LI-GM1   At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.  In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here [https://careers.playstation.com/benefits] to learn more.   The estimated base pay range for this role is listed below. $150,700—$226,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice [https://www.playstation.com/legal/careers-privacy-notice/] for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.  Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.