
Parloa · Istanbul; Remotely in Europe
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
As a Lead/Senior Solution Engineer, you will play a central role in helping customers understand and realize the value of Parloa’s
conversational AI platform. You’ll guide prospects and customers through their technical journey, from discovery and solution
design to validation and successful handover.
This is your opportunity to operate at the intersection of technology and business, shaping how enterprises adopt agentic AI while
influencing product direction through direct customer insight.
through Proof of Value and Proof of Concept engagements.
and alignment with business goals.
stakeholders.
initiatives within the territory.
and improvements.
to ensure a seamless customer journey.
technology
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes
action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high
volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re
defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If
you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this
is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s
evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with
clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for
themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong
expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear
ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
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At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. We are looking for a Software Architect who will shape the technical future of our platform and help us scale mission-critical fintech products processing large volumes of financial transactions. YOUR ROLE AND IMPACT As a Software Architect, you will play a key role in defining and evolving the architecture of WhiteTech’s core fintech platform. You will work closely with Technical Leads, Product Managers, and business stakeholders to design scalable, resilient, and maintainable solutions while helping engineering teams make sound technical decisions. You will act as a technical authority across multiple teams and contribute to the long-term technology strategy of the company. YOUR KEY RESPONSIBILITIES WILL INCLUDE * Designing and evolving the architecture of mission-critical fintech products. * Defining architectural standards, engineering principles, and best practices across teams. * Leading architectural reviews and validating technical solutions proposed by engineering teams. * Designing highly available, scalable, and fault-tolerant distributed systems. * Driving system decomposition, domain boundaries, and service interactions. * Collaborating with Technical Leads on complex technical challenges and strategic initiatives. * Participating in the design of integrations with banking systems, compliance services, and other external platforms. * Identifying and mitigating technical risks, bottlenecks, and scalability limitations. * Supporting modernization initiatives, architectural refactoring, and technical debt reduction. * Working closely with Product and Business stakeholders to transform business requirements into sustainable technical solutions. * Mentoring senior engineers and technical leaders on architecture and engineering practices. WHAT MAKES YOU STAND OUT * 8+ years of backend development experience. * Strong commercial experience with PHP and Symfony. * Previous experience as Software Architect, System Architect, Solution Architect, Principal Engineer, or Lead Backend Engineer with significant architecture ownership. * FinTech, Payments, Banking, EMI, PSP, or Open Banking experience. * Deep understanding of OOP, SOLID, GRASP, and design patterns. * Strong experience designing high-load and distributed systems. * Strong understanding of Domain-Driven Design (DDD). * Experience with Event-Driven Architecture, CQRS, and Event Sourcing. * Experience designing microservice architectures and service communication patterns. * Strong knowledge of PostgreSQL, performance optimization, and database design. * Experience with Redis, message brokers, caching strategies, and asynchronous processing. * Experience with Kubernetes, Docker, and cloud-native environments. * Understanding of system observability, monitoring, logging, and performance analysis. * Experience documenting and presenting architectural decisions. * Ability to balance business goals with technical excellence. NICE TO HAVE * Experience working with platforms processing millions of transactions. * Experience with platform modernization and large-scale migrations. * Experience defining architecture standards across multiple engineering teams. * Experience mentoring Lead Engineers and Senior Engineers. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * Engineering teams follow clear architectural standards. * Platform scalability and reliability improve as the business grows. * New products and services are designed with long-term maintainability in mind. * Technical debt is systematically managed and reduced. * Architecture decisions enable faster delivery without compromising quality or security. OUR RECRUITMENT PROCESS TYPICALLY FOLLOWS THESE STAGES: 1. Application screening 2. Interview Stages (2-3 weeks): * Prescreening call with recruiter * Technical Interview * Final Interview * Job Offer Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together! We offer: * Competitive compensation package (commensurate with your experience) * 19 business days of flexible Paid Time Off (PTO) * Fully remote work with flexible hours (within the CET time zone) from any location of your choice * Values-driven culture with a friendly and supportive work environment * Opportunity to regularly participate in conferences and community events as both a participant and contributor * Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together!
WHO ARE WE? WA.Technology is a B2B supplier of iGaming solutions with a rapidly growing number of clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that allow operators to enter or expand into emerging markets quickly and easily. WA Platform is a fully scalable and customizable solution, featuring over 75+ game providers, 15.000+ games, and multi-currency support with 80+ payment methods. WA Technology enables operators to build their own Casino, Sportsbook, Lottery and Fantasy business precisely how they envision it. We have offices across Europe and Latin America, supporting our clients with on-the-ground presence and regional expertise. WHERE AND HOW WE WORK? We currently have teams based in Malta, Lisbon (PT), Sofia (BG), London (UK) and Bucharest (RO). Our hybrid work model encourages regular in-person collaboration while also allowing flexibility to work remotely. LONG STORY SHORT We're looking for a Lead Node.js Engineer (Architecture) - CMS who enjoys solving complex technical challenges and wants to make a real impact on a high-scale platform. This is a hands-on technical leadership role, where you'll combine software architecture with active development. You'll lead the design and evolution of our CMS platform and backend services, make key architectural decisions, and work closely with other engineers to build scalable, reliable, and high-performing solutions. You'll play a central role in shaping our backend ecosystem—improving platform resilience, designing efficient data flows, and ensuring our systems can scale as the business grows. Working across engineering and product teams, you'll help turn technical vision into robust, production-ready solutions while staying close to the code and mentoring those around you. ALL THE RESPONSIBILITIES WE WILL TRUST YOU WITH: * Lead technical and architectural discussions, translating business needs into scalable backend solutions. * Design, build, and maintain secure, high-performing backend systems, with a strong focus on hands-on development. * Drive architectural decisions, coding standards, and engineering best practices to ensure high-quality, maintainable code. * Develop and maintain APIs, backend services, and system integrations that power reliable, scalable applications. * Own code quality through testing, debugging, performance optimisation, and technical reviews. * Collaborate with engineers and cross-functional teams to improve platform resilience, system performance, and delivery. * Enhance CI/CD pipelines, deployment processes, and production support to enable faster, more reliable releases. * Identify and implement architectural improvements that support the long-term evolution of the platform. * Explore and champion modern engineering practices, including AI-assisted development tools, to boost developer productivity and delivery efficiency. Your areas of knowledge and expertise : * Experience with Content Management Systems (CMS), including greenfield development, content modelling, migrations, and re-platforming to modern solutions. * 7+ years of backend development experience (Node.js or similar), including senior or lead roles with ownership of architecture and technical design decisions. * Deep understanding of modern backend engineering practices, with experience building scalable, high-availability systems. * Hands-on experience with Node.js and its frameworks such as Express.js, NestJS, or similar. * Proven track record designing REST APIs, microservices, and integrations with frontend and backoffice systems. * Solid experience with databases such as SQL, MongoDB, or Redis, including data modelling, optimisation, and performance tuning. * Good understanding of event-driven and asynchronous architectures, as well as API performance best practices. * Experience working in Agile environments (Scrum or Kanban). * Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor, OpenAI Codex) is a strong plus. * Strong problem-solving skills with the ability to troubleshoot and resolve complex cross-system issues. * Clear communicator, able to explain technical decisions to both technical and non-technical stakeholders. * Comfortable taking ownership and driving work independently in a collaborative team environment. Nice to have: * Experience in the iGaming industry * Experience with cloud platforms (Google Cloud, Azure) * Experience with containers (Docker, Kubernetes) * Experience with PHP (Symfony) WHY WORK WITH US? * Flexible work environment with a hybrid work setup * Opportunity to work with well-connected industry leaders. * A leadership approach that fosters innovation, creativity, and trust. * Opportunity to experience the buzz of highly driven and motivated work colleagues. * Experience a start-up feel in a fast-paced growth-driven environment. "We are committed to fostering an inclusive workplace that values and promotes diversity. Our aim is to create a vibrant, accessible, and welcoming environment for individuals of all backgrounds, experiences, and perspectives. We believe in equal opportunity for everyone and encourage candidates from diverse backgrounds to apply, including those from underrepresented groups. Our hiring decisions are made based on the merits of skills, experience, and potential, ensuring fairness and equality for all applicants."
**This is a remote position open to candidates in Europe and Turkey. For those based in the Czech Republic, a hybrid work model is available. ABOUT US We are a leading product development partner specializing in custom web and mobile application development. With Silicon Valley founders and top-tier European tech talent, we operate from Prague and have successfully delivered over 65 software products for early-stage startups, scaleups, and global enterprises. * Founded in 2016 * Headquartered in Prague * Built and launched 65+ products * 90+ team members * Driving product innovation for leading US companies At OAK’S LAB, we take an AI-first approach, utilizing AI on almost every project. From streamlining design and testing workflows to enhancing developer productivity, our teams leverage tools such as Figma MCP Server, Playwright MCP Server, and Cursor, and we’re actively experimenting with remote AI agents to push the boundaries of what’s possible in product development. OUR PROJECTS Here are a few from our portfolio: * Nasdaq Private Market (Series C, Finance)- nasdaqprivatemarket.com * Blackpoint Cyber (Series B, Cybersecurity) - blackpointcyber.com * OpenLoop (Series A, Healthcare) - openloophealth.com THE ROLE Our product development team is seeking a Senior Full-Stack Engineer who brings creative thinking, problem-solving, and proactive technical expertise to build outstanding web and mobile applications for our clients. You’ll be working on cutting-edge projects, solving challenges that were previously unsolvable without the use of AI We are specifically looking for engineers who have hands-on experience building AI-driven solutions and integrating AI models into production applications. This includes practical experience working with LLM APIs, AI-powered workflows, retrieval systems, or other AI integrations that deliver meaningful value to end users. In this role, you will work within a dedicated product team consisting of the Tech Lead for the specific product, a Product Manager, a Designer, and a skilled team of engineers to drive the product’s success. From engaging in technical discussions to engineering complex features, your involvement spans the entire product development lifecycle. RESPONSIBILITIES * Design scalable, modular, and maintainable architectures for AI-powered applications * Collaborate with product teams to understand feature requirements and translate them into technical solutions leveraging AI models * Integrate APIs (e.g., LLM APIs (e.g. OpenAI), Hugging Face API) into applications for tasks such as NLP and image recognition * Implement prompt engineering, embeddings, and other techniques to customize model outputs without building models from scratch * Implement vector databases in Postgres for RAG * Use tools like Hugging Face’s Transformers to further customize pre-trained models to suit specific project requirements * Optimize server-side logic to ensure efficient querying and integration with AI tools * Work with unstructured data (text, images, etc.) and convert it into model-ready formats * Validate the output quality from AI models to ensure it aligns with business needs and provides value to end-users SKILLS & REQUIREMENTS * 6+ years in engineering * 3+ years of experience in building web solutions using Node.js and React * Experienced with Javascript/Typescript * Hands-on experience building AI-driven solutions and integrating AI models or AI-powered services into production applications * Focus on code quality * Desire to learn new technologies * Strong analytical and problem-solving skills * Proactiveness and the capability to make a difference * Driven, hard work ethic, showing commitment * Ability to work effectively in a team environment, following Agile methodologies * Proficiency in English TECH STACK * TypeScript * Node.js * React + Next.js * React Native * GraphQL, tRPC * Google Cloud Platform * HuggingFace API, LLM APIs (eg OpenAI API), Langchain * Postgres/Vector Databases for RAG Important Notice: OAK'S LAB communication, including interview requests and job offers, are only sent from an "@oakslab.com" or "@oaks-lab.com" email addresses (e.g., john@oakslab.com or john@oaks-lab.com). Any message from a different email domain is not associated with OAK'S LAB. We will never ask for payment information or banking details via email, phone, or any other communication channel during the interview process. If you receive messages using our name, domain, or brand assets in an attempt to impersonate us or act on our behalf, do not engage. Instead, report it to Econsumer.gov at Government Shutdown Notice / Aviso de cierre del gobierno (if you are in the EU), Federal Trade Commission (FTC) at Government Shutdown Notice / Aviso de cierre del gobierno , or the Securities and Exchange Commission (SEC) in case of investment fraud at SEC.gov | Report Suspected Securities Fraud or Wrongdoing (if you are in the US).