
Tide · India
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, bu...
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related
banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to
accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India,
Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features,
we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing
what they love.
Financial Services, and Insurance in 2026
Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking
advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure
a seamless Onboarding experience for prospective members, providing key insights to all stakeholders.
As an Business Development Executive you responsibilities will include:
using the Tide app for their business needs.
and guide them through the completion process to ensure a smooth onboarding experience.
identifying opportunities to introduce relevant financial products and services.
resolving any application issues, and ensure all regulatory requirements are met.
recommend additional services that align with the needs of prospective members.
share these insights with internal teams to drive continuous improvements.
As a Business Development Executive, you will be the key link between our finance app and potential SME members, helping them
understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric
thinking, and adaptability to convert high-interest leads into active members.
customers.
processes.(Ideally) has knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech
sector.
This role is perfect for someone who is self-motivated, resilient, and passionate about helping SMEs access the best financial
solutions.
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our
different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our
offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong
sense of community.
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of
backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender
identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity
in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us
to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of
ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us
build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is
heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to
candidates regarding job opportunities. Please be aware that:
this channel.
job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us
immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI
Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE We are seeking a strategic and driven Onboarding KYX Lead to oversee and evolve Tide’s First Line KYC function for new member onboarding. This senior leadership role is critical to ensuring that our onboarding processes are robust, scalable, efficient, and compliant with regulatory expectations in all markets we operate in. As the Onboarding KYC Lead, you’ll be responsible for managing large operational teams, driving continuous process improvements, ensuring adherence to KYC and AML standards, and collaborating closely with cross-functional stakeholders including Product, Compliance, QA, and Support. You will lead efforts to scale onboarding operations in our primary market - the UK, with a strong focus on quality, automation, member experience, and risk mitigation. WHAT WE ARE LOOKING FOR * Lead a high-performing First Line KYC function responsible for all pre-boarding and onboarding activities, including identity verification, business verification, risk profiling, and screening * Ensure operational execution of Tide’s KYC framework during onboarding * Design and implement efficient and scalable onboarding workflows aligned with regulatory requirements and internal risk appetite * Partner with Compliance to embed regulatory changes and new requirements into operational processes * Own and continuously improve onboarding SLAs, quality controls, and operational metrics to deliver high-quality outcomes at scale * Define and oversee the use of automation, tooling, and data sources to optimize onboarding throughput and accuracy * Collaborate with Product and Engineering teams to define onboarding requirements and support feature development and rollout * Maintain strong oversight over headcount, forecasting, and cost control within the function * Represent the onboarding KYC function in internal governance forums, risk committees, audits, and regulatory interactions * Drive a culture of ownership, collaboration, compliance, and member-first mindset across all teams under your remit * At least 5 years of senior leadership experience in KYC, onboarding, or AML operations within Financial Services, Fintech, or regulated sectors * Strong expertise in KYC onboarding frameworks, member due diligence, business verification, and risk assessment processes * Experience managing large operational teams, with a proven track record of developing people and building culture * In-depth knowledge of relevant regulatory frameworks (e.g. UK Money Laundering Regulations, EU AMLD, local licensing obligations) * A strong understanding of risk typologies relevant to onboarding: impersonation fraud, synthetic identities, shell companies, PEPs, sanctions, etc. * Demonstrable experience working with Product and Tech teams to implement operational tools, decision engines, and automation solutions * Excellent communication, influencing, and stakeholder management skills – capable of engaging with senior leaders and regulators * Fluency in English * A data-driven mindset – confident in using KPIs, MI, and analytics to drive operational performance and decision making * Ability to thrive in a fast-paced, scaling business with evolving priorities WHAT YOU’LL GET IN RETURN Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get: * Self & Family Health Insurance * Term & Life Insurance * OPD Benefits * Mental wellbeing through Plumm * Learning & Development Budget * WFH Setup allowance * Family & Friendly Leaves TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: We’re looking for a Policy & Procedure Manager to own and enhance the procedural framework supporting our acquiring and merchant monitoring activities. This role sits at the heart of financial crime risk management. You won’t just write documents — you’ll review real cases, assess control effectiveness, identify gaps, and advise on how we strengthen our risk mitigation approach. Acquiring experience is essential. ABOUT THE ROLE: * Draft, maintain and continuously improve policies and procedures across acquiring and merchant monitoring. * Ensure documentation clearly reflects regulatory requirements, scheme rules and Tide’s risk appetite. * Review complex financial crime and acquiring cases to identify themes, weaknesses or inconsistencies. * Challenge existing controls and recommend enhancements where risks are not being effectively mitigated. * Partner with Fraud, Product and Risk teams to design proportionate controls for new and evolving acquiring risks. * Translate risk assessments into practical, operational guidance. * Support governance discussions with clear, structured insight on risk exposure and control performance. WHAT WE ARE LOOKING FOR: * Strong experience in acquiring, merchant risk, card payments or disputes management. * Experience within financial crime, fraud or payments risk. * Proven ability to write clear, structured policies and procedures. * Experience reviewing complex cases and identifying control gaps. * Confidence in challenging processes and influencing stakeholders. * Strong analytical skills and excellent written communication. Acquiring is a high-risk area with direct exposure to fraud, disputes and regulatory scrutiny. This role ensures our controls are proportionate, scalable and effective — supporting safe growth while protecting both Tide and our members. WHAT YOU’LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: * 25 days paid annual leave * 3 paid days off for volunteering or L&D activities * Extended maternity and paternity leave covered by the company * Personal L&D budget in the amount of 1000 BGN per year * Additional health & dental insurance * Mental wellbeing platform * Fully covered Multisports card * Food vouchers * Snacks, light food, drinks in the office * WFH equipment allowance * Flexible working from home * Sabbatical Leave * Share options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
JOIN EASYGENERATOR AND KICKSTART YOUR SALES CAREER IN THE EDTECH SPACE Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning tool. Join us to reshape knowledge sharing and thrive on new challenges. Step into an exciting role with an innovative e-learning software company in the EdTech space as a French-speaking Business Development Representative WHAT'S IN IT FOR YOU * Grow Your Career: We provide a clear growth path for our BDRs to progress into roles such as Account Executive, Customer Success and Leadership after mastering the Business Development role. * International Environment: Join a dynamic, international team (40+ nationalities) in a fast-growing scale-up where you can make an immediate impact * Training & Onboarding: A 3-week onboarding program covering sales techniques, product knowledge, and industry insights. You’ll receive regular coaching and development opportunities to help you succeed long after onboarding too! * AI-First Company: Easygenerator is an AI-first company, not only in the products we build, but in how we operate internally. You’ll get hands-on experience with the latest AI technologies, be trained on how to use AI to work smarter, and develop a future-proof skillset that will keep you ahead in the years to come. Betting your career on a company like Easygenerator means growing with the future of tech from day one. * Hybrid working policy: 3 day on-site / 2-day Work from Home (WFH) split WHAT YOU WILL BE DOING * Proactively identify and engage with key decision-makers through outbound channels * Conduct cold calls, send personalized cold emails, and initiate LinkedIn messaging sequences to spark interest and fuel our growth. * Qualify leads by understanding their needs, pain points and goals. * Create and prioritize strategic target account lists within a defined territory WHAT YOU WILL BRING * A bachelor’s degree or higher * 0-2 years of relevant work experience * Excellent command of the English and French languages, both spoken and written - Native Level English and French * You enjoy initiating conversations and are comfortable with cold calling and cold outreach * You can communicate in a clear, goal-oriented way that leaves no room for interpretation * You take initiative, multitask, prioritize and manage time effectively * High energy and positive attitude * Comfortable working in a fast-paced, international and collaborative environment READY TO JOIN US? If you’re eager to kickstart your sales career and make an impact, apply today!