Commercial Business Development Manager - Part Loads

Do you enjoy building long term customer relationships and helping businesses grow through tailored logistics solutions? Are you a commercially minded account manager who thrives on delivering exceptional customer service and driving account growth? If so, you could be the newest addition to our team as an Account Manager - International Be part of the movement - and play your part.    About the role   The Account Manager – International is responsible for managing and developing a portfolio of strategic international freight and logistics customers, ensuring high levels of customer satisfaction, retention, and profitable growth. The role requires extensive travel across the UK, with regular customer meetings and networking opportunities, playing a central part in maintaining and expanding customer partnerships. Working closely with Commercial, Operations, Customer Service and Internal Sales teams, the role will act as the primary relationship owner for assigned international accounts, identifying opportunities to increase revenue, improve service performance, and strengthen long-term partnerships. The role will support the delivery of DFDS's commercial objectives through proactive account management, customer engagement and continuous improvement initiatives. You will be responsible for: * Managing a portfolio of international freight and logistics customers * Building trusted relationships with key stakeholders and decision-makers * Conducting customer reviews and developing account growth plans * Identifying revenue, volume, and service growth opportunities * Supporting customer renewals, commercial discussions, and account development * Monitoring service performance and leading improvement initiatives * Maintaining CRM records, forecasting activity, and account reporting About you  You'll have experience in account management, customer relationship management, or commercial roles within logistics, freight forwarding, transport, or supply chain environments. Strong relationship-building, communication, and problem-solving skills are essential, alongside the ability to identify growth opportunities and manage multiple priorities effectively. Knowledge of international freight, customs, or multimodal logistics would be advantageous. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.    Working at DFDS   Join the movement and grow with us.   Now about what we can give you. You’ll be able to access some fantastic benefits such as: * Life assurance cover * Contributory company pension scheme * Holiday Purchase Scheme * Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips * Full employee assistance programme including: * Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. * Huge range of retail discounts from high street and online retailers * Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. * Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. * Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.    Are we a match? Then what are you waiting for? Apply Now.    If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.    We look forward to hearing from you.

MAIN PURPOSE OF THE JOB  As a Business Developer, you will join an established team of commercial and technical experts working with clients in the energy and industrial sectors. You will own the commercial responsibility for developing relationships, both new and existing with the broad range of clients that Cambridge Consultants serves, from multinational blue-chip companies to ambitious well-funded startups.   This role has significant client contact, and you will use your knowledge, experience and network to engage with potential clients to find and drive opportunities where we can add disproportionate value to our clients and create and bring to market disruptive innovation.   You will define work programmes and develop the commercial approach to bids, ideally working “ahead of the RFP” where relevant to influence the innovation direction of bids. The brief is international though expected to initially focus in the UK.   You will be able to work on your own initiative and develop your own line of business. Developing key client relationships and repeat business built on trust is the cornerstone of our commercial approach and your responsibilities will include an important element of client management during project delivery.  RESPONSIBILITIES  * As part of the commercial team in the Energy and Industrial Business Unit, you will work collaboratively to identify, engage and onboard new clients in the Energy and Industrial sector.   * Initial focus areas will be in climate tech (typically targeting technology disruptors) and in industrial automation (targeting end user clients alongside tech disruptors).   * Working with the sector leads, develop and own and execute engagement plans to onboard new clients and develop strong relationships with key individuals within client and potential client organisations to enable further sales opportunities  * Work collaboratively with our technical teams throughout the client journey  * Interact with teams across the whole of Cambridge Consultants to develop the best technology solutions to our clients to solve their problems or maximise their opportunities for market gain  * Build and maintain a deep domain knowledge  * Build business opportunities globally, predominantly in Europe but open to engaging in wider regions (North America or Asia-Pacific).   You will also use your strong technical skills to communicate what Cambridge Consultants can deliver to potential clients. Your background skills will also help you to make a significant contribution to the overall direction of development projects, often working on multiple projects at a time.  Our technical team is based in Cambridge, UK although there will also be frequent travel to conferences, events and clients sites.   MINIMUM REQUIREMENTS  Your career will likely have included experience in an R&D or design role. You will have responsibility for developing the commercial side of projects within the Energy and Industrial sectors and you will possess detailed domain knowledge.  Previous experience of working in a consultancy, technology disruptor to the sector or other ‘fee for service’ organisation would be an advantage.  Ideally you will have a successful track record of building business to deliver technical solutions / services in the sector and will have experience developing innovative development work for specific client needs.  To meet the requirements of this role you will have:  * An excellent degree in a technical or science discipline is an advantage.  * A passion for innovative technology solutions and for solving complex problems.  * Comfortable with uncertainty and the ability to derive opportunity from ambiguous starting points.   * A commercial understanding of what’s valuable to our clients.  * Experience working with clients in the sector selling the type of highly innovative work we do at Cambridge Consultants (see below for a description).  TYPE OF WORK UNDERTAKEN BY DIVISION  Within Energy and Industrial sector we specialise in the design and development of innovative solutions for specific client needs. Often projects start with requirements analysis of complex issues informed by our collective domain knowledge and evolve through technology to develop prototype manufacture and long-term delivery of equipment and services. The projects always incorporate considerable technical challenges. We work across the lifecycle, from research with start-ups through to major distributors.   Our workforce has broad expertise in the fields of Artificial Intelligence, sensing and data analytics & signal processing as well as radio frequency engineering, analogue electronics, embedded and high-level software development, mechanical design, physics and mathematics so we can and do develop complete systems for clients.  WHY CAMBRIDGE CONSULTANTS?  Cambridge Consultants creates exciting and novel breakthroughs in technology and products. We help our clients achieve the kind of game-changing leap forward that will transform their whole business.  At the heart of what we do are talented and motivated multi-disciplinary teams empowered to create cutting edge technologies and systems to solve difficult problems for our clients.  We recognise and celebrate individual talent and we understand the importance of letting individuals be just that. Our people are here to do the best work of their lives and our job is to provide the platform for them to do it. That means letting people pursue the projects that interest them and develop their career in whatever direction they choose.  FUTURE PROSPECTS  Cambridge Consultants is committed to developing its employees' careers and has a flexible policy for individual capabilities and preferences. Promotion is linked to merit.  DIVERSITY & INCLUSION  Cambridge Consultants is a workplace where everyone is welcome. When the brightest minds come together and feel included, that’s when we develop the most important technology breakthroughs. We believe that diversity can only flourish when everyone feels involved and has a sense of belonging. We welcome and value all people regardless of their characteristics and encourage applications from all backgrounds and dimensions of society.  ---------------------------------------------------------------------------------------------------------------------------------- By submitting an application to Cambridge Consultants, you confirm that the information provided in this application, together with any supporting documentation, is true, complete, and accurate to the best of your knowledge and belief. You understand that any false statement, misleading information, or material omission may render you liable to disqualification from the recruitment process, withdrawal of any offer of employment, or dismissal without notice if discovered following appointment. You acknowledge that the organisation reserves the right to verify the information supplied. ----------------------------------------------------------------------------------------------------------------------------------