Senior Partner Manager, AWS

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As Senior Partner Development Manager - Technology Alliances, you will own and scale Parloa’s most strategic technology partnerships with a dedicated focus on Microsoft alongside a select portfolio of other global platform partners. You will be the driving force behind how Parloa builds, positions, and co-sells with these ecosystems to accelerate enterprise adoption of our Agentic AI platform. This role is designed for a high-impact individual who understands the mechanics of hyperscaler partnerships from the inside, co-sell motions, marketplace transactability, joint GTM, and technical alignment. Working closely with the Alliances leadership and cross-functional teams, you will translate these partnerships into measurable pipeline, influenced revenue, and durable competitive advantage. AREAS OF OWNERSHIP: * Own the end-to-end relationship with Microsoft, and assigned strategic technology partners, building trusted relationships across partner sales, product, and ecosystem teams. * Develop and execute joint business plans that align on shared goals, co-sell motions, and marketplace strategy (e.g., Marketplace / ISV co-sell, private offers, MACC drawdown). * Drive IP co-sell and marketplace transactability, working with internal deal desk, product, and legal to make Parloa easy to buy and sell across partner platforms. * Source and accelerate joint pipeline by aligning Parloa account teams with partner field sellers, orchestrating co-sell plays and executive sponsorship where it moves deals. * Lead joint go-to-market and marketing initiatives from solution positioning and joint value propositions to co-branded events, MDF-funded campaigns, and enablement. * Run regular cadences and quarterly business reviews (QBRs) with each partner, tracking KPIs on pipeline, influenced revenue, and program milestones. * Partner cross-functionally with sales, marketing, product, and leadership to ensure seamless alignment and clear internal communication on partner priorities. WHO YOU ARE: * 8+ years of experience in technology alliances, partner management, or channel/co-sell roles within SaaS, Cloud, Contact Center, or AI sectors. * Direct, hands-on experience working with one or more hyperscalers (Microsoft Azure, AWS, Google Cloud) and/or data & AI platforms including their co-sell and marketplace programs. * A proven track record of building technology partnerships from the ground up and converting them into measurable co-sell pipeline and influenced revenue. * Strong working knowledge of partner ecosystem mechanics co-sell, marketplace transactability, ISV programs, MDF/incentives, and joint GTM planning. * Outstanding communication and relationship-building skills, particularly when engaging C-level executives and senior partner stakeholders. * Professionally fluent in English & German  * Preferably based in Munich * Willingness to travel internationally to engage partners, attend joint events, and meet enterprise stakeholders across regions. OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a strategic, high-energy Senior Cloud Partner Sales Manager to scale our co-sell ecosystem with Amazon Web Services (AWS) and Microsoft (Azure). In this role, you won't just be managing partnerships—you will be a critical growth engine. You will act as the vital bridge between New Relic’s internal sales leadership and our cloud partner counterparts. Your primary mission is to build deep relationships, align go-to-market (GTM) strategies, and execute high-velocity co-sell motions that directly accelerate pipeline and revenue growth. What you'll do GTM STRATEGY & SALES ALIGNMENT * Bridge the Gap: Serve as the primary liaison between New Relic’s internal sales leadership (AVPs, RVPs, and Account Executives) and AWS/MSFT partner sales teams. * Co-Sell Execution: Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace. * Pipeline Generation: Build and execute regional partner plans that generate qualified pipeline, leveraging cloud provider funding programs, incentives, and credits. RELATIONSHIP & ALLIANCE MANAGEMENT * Build Cloud Networks: Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership. * Evangelism: Educate cloud partner sales teams on New Relic’s value proposition, ensuring we are top-of-mind for cloud migration, modernization, and observability initiatives. OPERATIONS & GOVERNANCE * Quarterly Business Reviews (QBRs): Own and lead QBRs with both internal sales leaders and cloud partner stakeholders to track KPIs, pipeline health, and strategic wins. * Deal Governance: Navigate and optimize cloud marketplace listing mechanisms, private offers (CPPO/MPO), and cloud consumption commitments (EDPs/MACC).   This role requires * Experience: 7+ years of experience in Enterprise Software Sales, Business Development, or Partner/Alliance Management—with at least 5+ years specifically managing AWS or Microsoft Azure partnerships. * Co-Sell Expertise: Proven track record of navigating the AWS and/or MSFT co-sell ecosystem, cloud marketplaces, and field organization structures. * Sales Acumen: Strong understanding of enterprise sales cycles. You know how to talk to an Enterprise Account Executive and help them close deals faster using cloud partnerships. * Influence & Collaboration: Exceptional communication skills with the ability to influence cross-functional teams and external stakeholders without direct authority. Please note that visa sponsorship is not available for this position. #MM-4 #Remote    The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $271,000—$293,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy