Partner Operations Lead

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes expanding into a highly fragmented, travel-adjacent services market to address key guest needs for convenience and make travel more memorable. With this focus on business strategy and expansion, the team is leading the way for Airbnb’s continued growth. The Difference You Will Make: As a Sr. Programs & Business Operations Lead, you will play a pivotal role in driving the global expansion of Airbnb’s Services business, with a focus on emerging service categories. You will co-develop and execute strategies that take new travel-adjacent categories from concept to launch and scale. By partnering across cross-functional teams and leveraging deep analytical rigor with operational excellence, you will build the programs, processes, and business frameworks needed to make these new services a part of every traveler’s journey. A Typical Day: * Strategic Planning & Program Execution: Develop and implement end-to-end program plans for the launch and scaling of new service categories. Drive go-to-market planning and execution across geographies, ensuring operational readiness and alignment with business objectives. * Cross-Functional Alignment & Coordination: Serve as a connective leader across Business Operations, Market Management, and Product Pods. Drive alignment among engineering, design, marketing, and legal teams toward shared targets, often without direct authority, by building strong relationships and leveraging strategic insights. * Analytics & Performance Management: Leverage advanced analytical skills, including writing SQL queries, to independently extract insights from raw data. Build financial models, size market opportunities, and establish rigorous KPIs (e.g., revenue, conversion, quality) to inform fast, test-and-learn iterations and drive data-driven decision-making. * Supply Strategy & Partner Operations: Evaluate and execute supply sourcing strategies for emerging categories, assessing whether to acquire supply through individual local hosts or by structuring partnerships to accelerate time-to-market and scaling. * Operational Excellence & Process Improvement: Build the operational foundation required to scale new service categories. Identify bottlenecks in the funnel, develop contingency plans for risks, translate local market feedback into scalable requirements, and continuously improve processes and systems for efficiency. Your Expertise: * Experience: 12+ years of experience in business operations, program management, or strategy roles within high-growth businesses. Demonstrated ability to build and scale new businesses or programs, with a proven track record of driving cross-functional alignment. Marketplace experience, particularly within a digital company, is preferred. * Strategic & Operational Execution: You are a builder. You possess the ability to not just draft a strategic playbook, but to operationalize the plan; standing up programs, building processes, and driving execution in complex global markets. * Analytical & Strategic Skills: Highly analytical and data-driven. SQL proficiency is required. Ability to independently pull data, run complex analyses, distill insights, and translate them into clear, actionable business strategies and plans. * Communication & Leadership: Exceptional communication and relationship-building skills. Demonstrated ability to influence executive leadership and drive accountability across diverse, cross-functional teams. * Cross-Functional Collaboration: Expertise in driving collaboration across diverse teams, fostering transparency, accountability, and a unified vision. * Adaptability & Innovation: Comfortable navigating ambiguity and fast-paced environments. A strategic thinker with the creativity to design novel business models, incentive structures, and operational frameworks. * Process Improvement: Capable of developing tools and systems to enhance processes, interpreting business risks, and recommending best practices to drive operational efficiency at scale. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $204,000—$249,000 USD

Flying Doctor Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future. Role Summary We are looking for a Flying Doctor to join Scania's Strategic Business team within Pilot Partner Operations. This is a unique, high-impact role where you will work with cutting-edge, non-standard solutions - often before they reach serial production. You will operate in a highly dynamic and unstructured environment, supporting customers globally and helping transform early-stage innovations into scalable business. You'll be part of a diverse, international team working across functions such as R&D, service, production, and sales to ensure uptime, reliability, and customer success. Job Responsibilities Technical & Operational Support: Troubleshoot advanced vehicle systems using both standard and non-serial R&D tools Perform activities such as ECU programming, parametrization, diagnostics, and system-level troubleshooting Support workshops and technicians with implementation of new technologies Ensure solutions meet customer expectations for uptime and performance Stakeholder & Customer Collaboration: Work closely with dealers, distributors, customers, and global stakeholders Act as a bridge between R&D, commercial, and service organizations Build strong partnerships to support implementation and continuous improvement Business Development & Innovation: Support introduction of new solutions and business models Provide feedback to improve products and enable future scaling Operate in a fast-changing environment without predefined processes Global Delivery: Work internationally across cultures and teams Deliver support throughout the full customer lifecycle Ensure contracts, services, and operational readiness are in place Who You Are Experience & Background: Minimum 5 years of experience in automotive or similar technical industry Experience in workshop, service or aftersales environment Background in roles such as: Technical support Service engineer / master technician Product development or system testing Experience working with customers and handling complex or critical situations Experience working in an international environment Technical Competences: Hands-on experience with vehicle diagnostics and troubleshooting tools Experience with: ECU programming, parametrization, replacement CAN / software systems and distributed functionality Reading wiring diagrams and system troubleshooting Strong analytical skills and ability to identify and explain technical issues Good understanding of service delivery processes and workshop operations Leadership & Collaboration: Experience in managing people or leading projects Strong stakeholder management skills across functions (R&D, service, sales) Ability to build trust and collaborate with internal and external partners Excellent communication skills and customer-oriented mindset This Is Us We are part of Scania's Strategic Business unit within Pilot Partner Operations - a team working at the forefront of innovation. Our mission is to explore and develop new business opportunities and cutting-edge solutions that go beyond Scania's standard offering. We operate where others can't - turning ideas into reality and scaling what works. We are a highly international and diverse team, with colleagues across Europe, Australia, and beyond. Our backgrounds range from engineering and R&D to commercial and workshop operations, creating a strong mix of perspectives and expertise. What makes us unique: We work with non-standard, often first-of-its-kind solutions We collaborate across R&D, service, production, sales, and external partners We support solutions throughout their entire lifecycle: from pilot to scaling We are a learning-driven organization, constantly developing new skills and knowledge You will join a team that thrives in complexity, embraces challenges, and is passionate about delivering real impact for customers worldwide. Scania Offers We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions. With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally. Benefits include access to our health center in Gröndal or a wellness allowance, result bonus, flexible working hours, and company car leasing. Scania also arranges events for employees and their families, and for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-02. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role. If you have questions or would like more information, please contact: Alina Jeschke, Talent Acquisition Specialist, alina.jeschke@scania.com We look forward to your application!