Enterprise Account Executive

About Elyos AI We’re building the next generation of customer service with AI Agents. Our agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate the CRM in the same way a human would. We founded Elyos in June 2023 and took part in the Y Combinator S23 batch. Our founders spent four months in San Francisco living and breathing AI. Since then, we’ve been growing revenue ~30% month on month and shipping fast. It’s been wild so far - and we’re just getting started. We recently raised a $13m series A to turbocharge our growth. WHY THIS ROLE EXISTS Elyos started with owner-operated trades businesses, and that engine is flying. But the biggest opportunity in front of us is enterprise: housing associations, PE-backed trades rollups, national maintenance and FM groups, and multi-site field service operators. These organisations handle enormous call volumes, run complex operations across dozens of locations, and feel the cost of every missed call and no-access visit at scale. Our founders have been closing these deals directly: building trust, running pilots, and expanding site by site. Your job is to take that founder-led motion and turn it into a repeatable, scalable enterprise engine that you own end to end. This is not a high-volume transactional sales role. It's a foundational enterprise role where you'll shape how Elyos wins, deploys, and grows inside large organisations. WHAT YOU'LL DO The role spans two tightly connected tracks. Success means owning both. ENTERPRISE ORIGINATION & EXPANSION How Elyos enters large organisations and grows over time * Own relationships with enterprise accounts: housing associations, PE-backed rollups, franchise networks, and national field service groups (multi-site, multi-region). * Navigate complex buying committees: operations directors, contact centre leaders, IT, procurement, and investors. * Design phased entry models: pilots, limited rollouts, and structured expansion plans. * Run 3-6 month expansion cycles, proving value site by site and region by region. * Turn founder-led wins into a repeatable playbook that others can run as we scale the team. ENTERPRISE DEPLOYMENT & VALUE REALISATION How Elyos proves impact and earns trust at scale * Work with customers as design partners, shaping how Elyos is deployed across large, complex organisations. * Partner closely with product and engineering to influence roadmap, packaging, security, and rollout strategy. * Define and communicate enterprise ROI: call capture, booked jobs, reduced no-access rates, and operational reliability. * Translate outcomes into executive-ready narratives for leadership teams, boards, and PE stakeholders. * Drive durable expansion across portfolios once value is proven. WHO YOU ARE * Customer-obsessed: You start with the customer. You empathise with their needs, ask the right questions, and build with their success in mind. * Biased for action: You try stuff. You move quickly, experiment often, and aren't afraid to learn in public. * Owner's mindset: You don't wait for permission. You take responsibility for outcomes and raise the bar for the whole team. * A systems thinker: You enjoy designing repeatable motions, not bespoke one-offs. You want to build the playbook, not inherit one. * Ambitious & bold: You think big and take bets. You're excited by markets and deal sizes others might shy away from. * Care deeply: You give a shit about the quality of your work. If a deal or a deployment isn't great, it nags at you until you make it better. WHAT YOU BRING * 6+ years of experience selling complex B2B or vertical SaaS solutions, with time spent in enterprise or strategic accounts. * A track record of closing and expanding six-figure ACV enterprise accounts. * Experience selling to multi-location operators: housing associations, PE-backed groups, franchise systems, or national service businesses is a strong plus. * Comfort building new motions from scratch in a fast-moving startup, without a finished playbook. * Executive presence and the ability to translate AI and technical capability into business impact. * Bias toward outcomes: adoption, expansion, and real revenue. BONUS IF YOU HAVE * Experience in field services, FM, social housing, utilities, or adjacent industries. * Familiarity with AI, voice, or contact centre technology. * Experience working alongside founders to formalise an early enterprise motion. PERKS & BENEFITS * 💸 Competitive salary & equity - we are building together, we win together * 📚 AI-focused learning & development - stay ahead of the curve. * ✈️ Team socials & annual offsites - cool destinations included(last year we went to Greece!). * 🏥 Private healthcare - because your well-being matters.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search Analytics company, is seeking a dynamic Enterprise Account Executive. To excel as an Account Executive at Elastic, you need a blend of high-level technical curiosity and the gravitas of a value-based seller. Because Elastic isn't just a "product" but a versatile search, observability, and security platform, the role requires moving beyond simple transactions to solving complex data problems. As a dynamic Enterprise Account Executive, you will be an integral part of our growth strategy. You will drive net-new revenue and expansion within Enterprise Accounts in an assigned territory. This is an opportunity for those passionate about empowering companies through cutting-edge search technology and analytics, enabling them to unlock the full potential of their data. What You Will Be Doing * Drive Adoption: Fuel the adoption of Elastic’s AI-powered search solutions, Observability and Security solutions within (new) Enterprise accounts while deepening engagement with existing ones. * Be a Trusted Advisor: Assist users and customers in harnessing the full power of search analytics to transform data into actionable insights. * Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures. * Solve Complex Problems: Move beyond simple transactions to address the intricate data challenges our customers face. * Champion Open Source: Articulate the value of our advanced commercial features while advocating for our Open-Source offerings. * Identify New Use Cases: Showcase how Elastic’s solutions enable users to work more efficiently and intelligently. * Strategic Planning: Develop comprehensive business plans leveraging community, customer, and partner ecosystems to drive significant territory growth. * Navigate Sales Cycles: Proactively identify new opportunities and successfully manage complex sales cycles. * Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. * Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes. What You Bring * * The Right Blend: A combination of high-level technical curiosity and the grit of a value-based seller. * Proven Track Record: Success in SaaS subscription sales in Enterprise accounts, evidenced by overachievement - preferably within Financial Services businesses. * Value Storytelling: The ability to craft tailored narratives that link Elastic’s technical capabilities (Search, Observability, Security) to measurable business outcomes like revenue gain or risk mitigation is critical. * Executive negotiation & closing: Lead high-stakes contract and pricing discussions * Technical & cloud fluency: Comfortable discussing a broad range of technical topics including security, observability, vector/traditional search, and cloud cost optimization. * Relationship Building: Adept at establishing credibility with both technical developers and executive leadership. * Mutual deal strategy & forecast accuracy: Consistent, predictable and accurate sales forecasting skills. Collaborate with customers to build formal close plans and keep your CRM up to date. * Ability to create alignment across teams to accelerate deals * AI Mindset: Use new technologies for performance advantage and deal structuring * Open-Source Appreciation: Enthusiasm for the Open-Source model and the community relying on our solutions.   Compensation for this role is in the form of base salary plus a variable component. At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting On-Target Earnings range (Base Salary + Variable) for this role is: €157.000—€248.400 EUR ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. 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