Sr. Client Account Manager, Mid-Market UK/I

Voldex is a leading gaming company focused on Roblox, the most exciting ecosystem in gaming today. We are home to several of Roblox's top games, including Brookhaven, Driving Empire, and NFL Universe Football. With over 160 million monthly active players across our games, we are one of the biggest Roblox studios by audience size. Founded in 2015, we have since grown to 95+ full-time remote team members across the globe. ROLE OVERVIEW At Voldex, we partner with some of the world’s most recognized brands to bring bold, immersive experiences to life across our portfolio of games. As a Sr. Partnerships Manager, you’ll help ensure those partnerships are seamless, impactful, and built to scale. 🚀 In this role, you’ll collaborate closely with VP Growth, game teams, and brand partners to deliver campaigns from kickoff through post-campaign reporting. It’s a highly cross-functional position that blends strong project management, clear communication, and analytical storytelling — ideal for someone who thrives in fast-moving environments and cares deeply about execution quality. Beyond managing timelines and deliverables, you’ll help refine how brands show up in our games, contribute ideas that elevate integrations, and ensure our client-facing materials are thoughtful and compelling. WHAT YOU’LL DO * Account Management * Serve as the primary client relationship owner across active partnerships, managing both day-to-day execution and strategic decisions end-to-end. * Ensure scope clarity and protect game team bandwidth by proactively identifying misalignment, unrealistic timelines, or unapproved feature requests before they escalate. * Act as a liaison between the client and the Voldex game teams * Ensure accountability for project action items and deliverables, holding both external clients and internal teams accountable * Analytical Review * Conduct mid & post campaign analysis on campaign data to provide actionable insights to clients following the conclusion of their campaign * Organize and develop insights into presentable decks that can be shared externally * Present campaign results and findings of both quantitative and qualitative analysis * Process Management * Ensure that projects are adhering to internal processes and timelines * Own and evolve internal partnership team processes, building repeatable frameworks for pitch development, approvals, and reporting * Creative Concepting * Lead creative concepting for upcoming brand activations and go-to-market packages, ideating experiences that are immersive, authentic, and tailored to each partner * Help with the rollout of new packages and offerings from Voldex to its sales partners and clients * Create compelling, customized pitch decks and external-facing materials tailored to each brand’s target audience and objectives * Opportunity Identification * Assist in identifying opportunities in the market with new and existing brands * Own the renewal and upsell process for existing clients, driving incremental growth through forward-looking strategies and proactive account management WHO YOU ARE * Required: * 5+ years of experience in partnerships, creative strategy, account or project management roles * Strong gaming knowledge, preferably in UGC platforms (Roblox, Fortnite or Minecraft) * Strong verbal and written communications skills * Keen organizational skills * Flexibility to work across regions and timezones * Nice to Have: * Familiarity with Roblox * Experience with tools like Monday.com, Asana, Trello, etc. * Prior experience in account management for a gaming company or agency * Experience working with AAA organizations (Eg; The LEGO Group, Universal Pictures, The NFL, etc.) * Experience working with large agency partners (Eg; Publicis, Dentsu, Wavemaker, etc.) * An overall love for all things gaming (Technology, the industry, the tools, etc) * Bonus Points: * Visual creative skills and proficiencies * Deck design * Creative tools like Adobe * etc. * Prior experience with creative organization or execution of UGC gaming campaigns Tech Stack: * While experience with the following tech stack is NOT expected or necessary for candidates, please see below Voldex’s tech stack in case you are interested: * Canva, Google Slides, PowerPoint (for pitch decks) * Monday.com, Google Sheets (for pipeline & project tracking) * Google Sheets/Snowflake/dbt/Tableau (data review with analysts) Voldex is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status Permanent Voldex employees enjoy the following benefits: 💰 Competitive compensation - above-market salary + profit sharing + stock options ⛳️ Retirement benefits  - company contribution to your retirement plan (401k, RRSP, Pension), in Canada, UK and USA! 🩺 Medical, dental, and vision benefits - depending on the country, there may be additional benefits (Life, ADD, etc…) such as Canada, UK and USA. 🏖 Flexible PTO - vacations + Federal / Bank Holidays 🌎 Remote First - we have always been remote and will remain that way including work from home/anywhere  🎮 In-person get-togethers, virtual company-wide game events, Robux allowances, and so much more! 🎓Professional Development - Reimburse the costs of courses, materials, and anything to help further their training and growth 🎉 Work with awesome people and impact millions of daily players Want to learn more about Voldex? Read about us here: * Voldex Acquires Brookhaven, most visited game on Roblox  * Driving Empire & NASCAR: Brand Partnership  * Voldex & NFL: Brand Partnership  * Our partners at Andreessen Horowitz share why they've invested in Voldex

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest’s Mid Market advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We’re looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. Looking for candidates who are comfortable operating at scale across a diverse set of advertisers. What you'll do: * Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams. * Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages. * Ensure accurate implementation of first-party data and campaign launches with cross-functional teams. * Optimize media campaigns and audience targeting daily using various technologies and platforms. * Deliver weekly campaign performance reporting and insights. * Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies. * Provide exceptional client service through communication, issue resolution, and seamless execution. * Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns. What we're looking for: * Proven experience managing and growing client accounts with data-driven strategies. * Strong knowledge of advertising best practices and technical media measurement. * Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections. * Experience speaking and selling via data with an emphasis on lower funnel performance for digital advertising campaigns * Ability to build and execute full-funnel sales strategies, driving adoption and conversions. * Excellent at managing multiple campaigns, tasks, and timelines simultaneously. * Outstanding verbal and written communication skills with a proactive, problem-solving mindset. * AI Enthusiast: Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality.  * Bachelor’s degree in Business, Sales, or related field, or equivalent experience. In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will need to be in the office or in-market 3 times per week and therefore needs to be in a commutable distance from our Chicago office. Working Expectations: * In-market focused sales team focused on velocity, expect to be traveling in market 50% of the time Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-HYBRID At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $91,963—$160,935 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.