Sr. Manager, Large Customer Sales (Big Box Retail)

JOIN AXON AND BE A FORCE FOR GOOD. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. YOUR IMPACT As a Technical Program Manager, you will leverage your leadership skills and expertise to partner with engineering and product management teams to drive projects from inception, through design, development, and deployment. This role will operate in a five person team at the intersection of Engineering, Product, and Finance, to optimize spending decisions that are aligned with our product and financial strategy. We’re not developing cost-controls and approvals; we empower our engineering teams with budgets and help them understand, forecast, and optimize their spending while maintaining their development velocity. We’re looking for an experienced Technical Program Manager who’s already worked for several years with engineering teams in cloud-hosted distributed service environments. and has a proven track record of executing and coordinating complex software deliverables across multiple teams and job roles. In this role, you’ll be partnered with engineering and finance VPs. We’re looking for someone who knows a lot or can research what they don’t about how AWS and Azure charge for their services in order to guide teams during architectural design to pick the best alternative. Success will be left-shifting financial understanding into software design; failure would be launching a feature only to find it’s too expensive to run. Amazing success will be developing this function into a repeatable process that scales beyond your individual contributions. WHAT YOU’LL DO Reports to: Director of Technical Program Management  Direct Reports: None Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. * Lead execution across product management, engineering, and design teams to build excellent, data-driven project plans and schedules. * Drive process improvements in your space to build better faster so they teams are more effective and can deliver with higher velocity because of your impact. * Own your dependencies & invent and simplify as you face challenges pushing everyone towards the right outcome. * Tracking all major risks/issues/roadmaps and ensure clear communication of issues * Build trust with senior leaders by aligning your priorities with theirs, providing timely, accurate, and succinct status updates, and helping other teams when needed * Leading by example with thoroughness, detail, and care for our customers. * Work with all levels of technical staff across software and hardware engineering earning their trust, holding them accountable and problem solving alongside them. * You’ll help teams capture and improve detailed process and software architectural documentation as needed. * Working knowledge of the public cloud providers * Working knowledge of how networking works in AWS and Azure * 2+ years of experience in Cloud FinOps engineering analysis and Cloud cost optimization * 2+ years in cloud operations role managing Cloud environments, budgets, forecasts and implementing financial controls. * Strong principles of financial analysis * Analytical skills and experience with cost optimization * Excellent SQL querying, Excel, and charting/graphing skills * Ability to gain trust querying and analyzing data accurately * Ability to communicate effectively and deliver presentations * Understanding of cloud cost management tools * Some experience with containerized environments and Terraform * Some experience with automation/development languages (PowerShell, Bash, Python) * Experience working on multi-million-dollar environments * Ability to influence engineering teams to optimize spending   WHAT YOU BRING * Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other related field * 7+ years professional experience in leading and managing system/software delivery, with at least 2 specifically in a technical program management role. * High degree of competency and proven success with project management including: Agile Software Development Lifecycle methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status. * Evidence in work history of owning and driving large, ambiguous technical software programs * You are able to learn quickly and cannot only deal with ambiguity, but can effectively partner with others to reduce ambiguity * You resonate with Axon's Values and our mission that technology can be applied to tackle public safety's biggest challenges. * Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building * Strong written and verbal English communication skills * Experienced with enterprise SaaS or other mission critical software product is a plus. * Experienced with cloud IaaS and PaaS offering such as AWS and Azure is a plus.   BENEFITS THAT BENEFIT YOU * Competitive salary and 401k with employer match * Discretionary paid time off * Paid parental leave for all * Medical, Dental, Vision plans * Fitness Programs * Emotional & Mental Wellness support * Learning & Development programs * And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work.   Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers [https://www.axon.com/careers]. Base Pay Range $131,250—$210,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com [axongreenhousesupport@axon.com] or via our Axon Privacy Web Form [https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509]. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. [https://www.axon.com/candidateprivacypolicy] Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. [recruitingops@axon.com] Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers [https://www.axon.com/careers].  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com [recruitingops@axon.com].

FEQ327R192 As a Manager, Field Engineering (Data & AI), you will lead a team of Solutions Architects focusing on large & strategic customers in India. You will help lead our team in India expansion, you will build and lead a technical pre-sales team. You will guide and get involved to enhance your team's effectiveness; be an expert at positioning and articulating business-value-focused solutions to our customers and prospects; whilst coaching new sales and pre-sales team members to work together, support various stages of the sales cycles; and build relationships with key stakeholders in large corporations. The impact you will have: * Manage hiring, building the Pre-Sales team consisting of Solutions Architects in the Data & AI domain. * Rapidly scale the designated Field Engineering segment organisation without sacrificing calibre. * Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture. * Support increasing Return on Investment of SA involvement in sales cycles by 2-3x over 18 months. * Promote a solution and value-based selling field-engineering organisation. * Coach and mentor the Solutions Architect team to understand our customers’ business needs and identify revenue potential in their accounts. * Interface with leadership & C-suite stakeholders at strategic customers in the assigned region to position the strength of Databricks, the comprehensive solutions strategy, and build trust and credibility in the account. * Build Databricks' brand in India in partnership with the Marketing and Sales team * Bring the experience, priorities, and takeaways of the field engineering team to the planning and strategy roadmap of the organisation.  What we look for: * 6+ years experience in a pre-sales / consulting / customer facing managerial role: developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals * Experience working with strategic Banking / Financial Services / Digital Enterprise accounts generating +$1M ARR * 6+ years experience in Big Data Architecture incorporating components of Data Engineering / Data Warehouse / Machine Learning / Data Science  * Experience in scaling and mentoring field and technical teams managing both in-person and remote working models * Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models * Knowledgeable in Apache Spark™ / Databricks ecosystem About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.