Data Operations Specialist

About Dedale: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG Project Leaders & managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs). We seek to develop a dream team of outstanding Expert Data Excellence Associates with strong academic and professional achievements and a passion for investing and technology. Job Summary: The Expert Data Excellence Associate owns the engagement of industry experts end to end — from sourcing and qualification through to conducting expert calls and building lasting relationships across Dedale's expert network. Building on the Support foundation of research, outreach, scheduling and structured data enrichment, the Associate steps into a front-line role: leading expert conversations, capturing high-value market intelligence first-hand, and nurturing experts into long-term, reactivatable relationships. The role is central to turning raw sourcing into structured, decision-grade intelligence, ensuring every expert interaction strengthens both the immediate project and the long-term durability of Dédale's expert network. Key Responsibilities: * Expert Sourcing, Qualification & Pipeline * Source and qualify relevant industry experts against project briefs across sectors, functions and geographies (incl. customer, alumni and internal/external data excellence streams) * Conduct in-depth profile reviews to assess expertise, seniority, relevance and fit, prioritizing high-value profiles * Build and continuously strengthen expert pipelines, keeping records accurate, complete and current in Airtable * Draft and refine screening questions to validate expertise and protect call quality * Expert Call Delivery & Intelligence Capture * Conduct expert calls and consultations, leading the conversation with structured discussion guides and strong questioning * Screen and validate experts live, confirming fit and surfacing the most relevant, decision-useful insights * Capture accurate call notes, working notes and transcripts, and extract structured data points (e.g., customer and vendor experience) into internal systems * Translate expert interactions into clear, structured, actionable intelligence aligned to the project brief * Expert Relationship & Network Development * Build and maintain genuine, professional relationships with experts to encourage repeat participation * Own follow-ups and re-engagement, reactivating dormant and high-value experts (e.g., Super Expert and Founders streams) * Represent Dédale professionally in every touchpoint, protecting its reputation and the expert experience * Maintain expert consent, availability and compliance details (incl. NDAs) accurately and on time * Operational Excellence & AI-Enabled Productivity * Keep Airtable and internal platforms accurate and timely across sourcing, scheduling and engagement status * Use AI tools and internal workflows to accelerate sourcing, screening, briefing and data enrichment without sacrificing quality * Document activity thoroughly so projects remain auditable and easy to hand over * Cross-functional Collaboration * Work with Research, Customer Success, Commercial and Operations to align engagement with project needs * Clarify requirements with stakeholders and adjust sourcing and engagement accordingly * Support ad hoc initiatives requiring expert sourcing, market mapping and intelligence gathering Your Qualifications: * Bachelor's degree in Business Administration, Economics, Marketing, Communications, Research, Management, or related fields * 1–2+ years in research, expert networks, sourcing, recruitment, market intelligence, or client-facing environments preferred * Confidence and clarity conducting live calls and conversations with senior professionals * Strong written and verbal communication and interpersonal skills * Strong internet research and profile identification skills * Proficiency with LinkedIn, Airtable, CRM systems and research platforms; comfort using AI tools to improve efficiency * Strong attention to detail, organization and follow-through * Ability to balance speed, quality and accuracy under tight timelines * Strong problem-solving and multitasking in a fast-paced, dynamic environment Cherry on the Cake! * You would like to work in a start-up environment. * You are passionate about technology and investing. Process: * HR Introduction call * Pre-case with TL * 1 Case Study * Final Interview with PH Head of Operations * Coffee chat with PH Director * Reference Check

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Location: Cebu, Philippines Get to Know our Team: Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity: As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In this Role, you’ll get to: * Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region * Maintain regular and meaningful engagement with Agoda’s key supply partners * Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners * Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business * Train and inform clients of both new and existing technologies, tools, and models * Prepare materials to aid in growing our business during partner meetings * Respond to partners requests in a timely and effective manner * Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness * Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones * Deliver on country KPIs, growth targets and country strategic initiatives * Support the Area Manager in preparing country reporting for senior stakeholders What you’ll Need to Succeed: * Bachelor’s degree * Minimum 3 – 5 years of experience in business development and/or account management * Strong interpersonal skills & ability to influence both external / internal stakeholders * Experience in internet/e-commerce preferred * Strong analytical and problem-solving skills * Team player with a professional “get it done” attitude and work ethic * Proven success in acquiring, building & maintaining long term customer relationships * Adapts well to change and able to work in a fast-paced environment. * Ability to create new, innovative ideas * Strong Proficiency in English & Native speaker in Tagalog It’s Great if you have: * Experience in Travel industry #Accountmanager #Cebu #Philippines     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.