
Monzo · Cardiff
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a ...
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and
business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK,
with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning
customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + Benefits | Data Team,
Borrowing
Our team⭐
Our Borrowing business is growing rapidly across both existing products and a range of new initiatives. From credit cards and
loans to emerging lending products, we’re building solutions that give customers greater control, transparency, and flexibility in
how they manage their finances.
If you’re interested in using data to understand lending performance, improve decision-making, and support the development of
credit strategies, this role offers the opportunity to work on meaningful problems with clear business impact.
This is a high-impact, cross-functional environment where you’ll work closely with Product, Engineering, Data Science, Finance,
and Risk & Control to drive sustainable, profitable, and responsible growth across our lending portfolio.
You’ll operate at the intersection of credit risk, commercial performance, and customer experience, helping ensure Monzo’s
borrowing products remain competitive, scalable, and aligned with strong customer outcomes.
🔑You’ll play a key role by...
As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your
Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.
We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where
you feel most comfortable.
We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s
school drop-offs, avoiding rush hour, or making time for what matters most.
Work the way that works for you at Monzo! 💼
🤩 We’d love to hear from you if…
Experience of modelling rewards cards is a plus.
is a plus
We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our Data Progression Framework
🙌 What’s in it for you
💰£76,500 to £95,000 + Incentive Awards tied to your performance + Benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in
London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚 Learning budget of £1,000 a year for books, training courses and conferences
➕ And much more, see our full list of benefits here
1. Recruiter call
2. Initial hiring manager call
3. Take-home task
4. Final interviews - (3x) including case study, role-specific, and behavioural interviews
Our average process takes around 3-4 weeks but we will always work around your availability.
#LI-LG1 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at
Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives
with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and
Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity,
religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or
disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- London, Cardiff OR UK Remote | 💰 £53,100 - £71,900 (depending on experience) + Incentive award tied to performance + Benefits | Hear from the team ⭐Our Financial Health team The team's primary goal is supporting those tackling tough financial situations. It is essential that from the very start, we're on the same page about our collective responsibility: providing thoughtful support and practical options to those in need. 🔑 You’ll play a key role by... It's all about being there for our customers when they need us the most. You'll play a crucial part in guiding customers, creating a pathway out of financial hardship. With your assistance, they'll find a fresh start and a clearer financial outlook. You will do this by: * This is an Individual Contributor (IC) role, but it requires indirect leadership in our squad structure to drive Financial Health strategy improvements * Helping to deliver a number of strategic changes which consistently lead to good customer outcomes whilst also protecting Monzo's interests * Working with analysts, product managers, engineers and operations staff across Monzo to implement proposed changes * Using qualitative and quantitative data sources to analyse the impact of recent changes as well as some monitoring of the overall portfolio performance * As a senior member of the team, you will be supporting the growth and development of more junior team members. * Working with external partners, to ensure they adhere to Monzo’s standards and provide good customer outcomes * Documenting and using data to ensure the execution of our strategy is in line with expectations with the right governance, control and monitoring. 🤩 We’d love to hear from you if… * You have experience of working with external partners including relationship management and auditing * You have experience in Collections and Recoveries strategies * You understand the regulatory landscape including CONC, SYSC, Consumer Duty and the CCA (knowledge of equivalent EU regulatory frameworks is a plus) * You have leadership experience (directly or indirectly) and you are able to drive forward strategic projects * You can identify, articulate and mitigate risks associated with strategic changes * You have strong judgement, and can make trade-offs between what is desired with what is feasible * You have a proven ability to gain approval for proposed business changes * You are highly resourceful and a self-starter; you excel at researching, untangling, and mapping out unfamiliar regulatory frameworks or new operational domains. * You are comfortable working in a fast-moving, ambiguous and changing company * You have experience working cross-functionally with engineering, risk, operations and finance teams * You are a collaborative, strategic problem solver who loves working hard towards a deadline * Giving customers in financial difficulty the best outcome is at the heart of what you do Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £53,100 - £71,900 (depending on experience) + Incentive award tied to performance 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits. 🌈 The application journey has 4 key steps * Initial Recruiter Screening Conversation. * Initial Interview with the Hiring Manager * Role Specific Interview * Behavioural Interview This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍LONDON/CARDIFF/UK REMOTE | 💰 £138,000 TO £176,000 + INCENTIVE AWARDS TIED TO YOUR PERFORMANCE + BENEFITS | HEAR FROM THE TEAM ✨ ABOUT THE ROLE Borrowing is one of Monzo’s most important growth engines. We’ve built strong scale in the UK, and the next phase is even more ambitious: grow in the UK, expand into new customer segments, and build the underwriting capability needed to scale into Europe. We’re looking for a senior ML leader to help shape that next phase. You’ll lead a high-calibre team of ML scientists and help define Borrowing’s ML roadmap across UK growth, new customer segments, and EU expansion. You’ll work across underwriting, pricing, limits, and lifecycle decisioning — improving today’s models while helping build the next generation of capability for Monzo. This role combines near-term commercial impact with long-term strategic advantage: * improving performance across our range of products * unlocking new data and faster model development * helping Monzo build underwriting that scales into new markets * shaping how advanced ML and AI can create real value in Borrowing You’ll partner closely with leaders across Credit Strategy, Product, Engineering, Model Validation, Data, and Platform, and influence decisions that shape both business performance and the long-term architecture of credit decisioning at Monzo. WHAT YOU’LL OWN * Borrowing ML roadmaps across UK optimisation, new customer segments, and EU expansion * Faster model improvement through new data and feature engineering * How Monzo uses Open Banking, transaction intelligence, and external data in credit decisioning * More portable underwriting capabilities across products, customer segments, and markets * Hiring, leading, and developing a high-performing ML team * Raising the bar on model quality, governance, tooling, and speed of iteration WHAT YOU’LL BE WORKING ON Examples of the challenges you could help lead: * Improving underwriting models across Loans, Flex, and Overdrafts * Expand the data we use in our models * Building better feature engineering and model shipping capability * Improving transaction intelligence for credit use cases * Developing underwriting capabilities for new customer segments and EU markets * Shaping Monzo’s approach to advanced ML and AI OUR TECHNOLOGY STACK We rely heavily on the following tools and technologies, although we do not expect applicants to have prior experience of all of them: * Google Cloud Platform * BigQuery SQL and dbt * Python and the PyData stack * Google AI Platform * AWS * Python for ML services * Go for backend services * AI tooling for productivity * Google Workspace including Gemini * ChatGPT Enterprise * Claude Code YOU SHOULD APPLY IF * You want to shape the next phase of credit decisioning at one of Europe’s most ambitious fintechs * You enjoy combining strategic leadership with strong technical judgment * You’re excited by the intersection of underwriting, data, product, and platform capability * You like building teams as much as building models * You care about real customer and business impact YOU MUST HAVE CREDIT AND MACHINE LEARNING * Strong knowledge of machine learning, statistics, and decisioning systems * Deep experience in credit risk and lending * Experience building, deploying, and iterating credit models in production * Experience pushing the innovation frontiers of the credit industry LEADERSHIP AND DELIVERY * Experience leading and developing senior ML scientists * Strong cross-functional leadership with Product, Credit Strategy, Engineering, and Validation * Track record of turning strategy into practical delivery in a regulated environment IT WOULD BE GREAT IF YOU ALSO HAVE * Experience across more than one market * Experience with advanced ML methods and AI on structured financial data THE INTERVIEW PROCESS * 30 min Recruiter Call * 45 min Initial Call * 60 min ML technical interview * 60 min People Leadership interview * 60 min Product / Credit ML interview All interviews will be conducted through Google Meet. WHAT’S IN IT FOR YOU 💰 £138,000 to £176,000 ➕ plus stock options & benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office with a hybrid working pattern, or fully remote within the UK with occasional travel to London. 🏡 We’ll set you up to work from home, including support for remote setups. ⏰ We offer flexible working hours and trust you to work in a way that lets you do your best work. 📚 Learning budget for books, training courses and conferences ➕ And much more — see our full list of benefits here #LI-DC2 #LI-Remote ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: * One of the UK’s newest unicorns with a team of just over 700 people * Among the fastest-growing tech companies in the UK * Profitable since 2017 * Backed by top investors including Balderton Capital and Goldman Sachs * Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About The Role We’re looking for an analytically-minded Senior Credit Risk Analyst ready to support driving meaningful change in our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems. You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance. Your team's objectives Our credit teams are building high-performing portfolios, with bold growth targets and a commitment to responsible lending. Within the credit function, our core responsibilities include: * Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate. * Assessing and adapting to external economic conditions. * Developing and owning models that forecast returns and guide investor reporting. How you'll impact those objectives * Define and refine credit strategies that align with our evolving portfolio goals. * Discover insights from data using tools like Python and SQL to address key business questions. * Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies. * Monitor and assess the success of implemented strategies and continuously identify areas for improvement. What you'll need to succeed * Daily coding experience, with proficiency in Python and/or SQL * Proven experience in credit risk strategy, ideally within credit card lending. * A strategic mindset and the ability to translate complex data into clear, actionable decisions. * A focus on delivering results that align with both commercial and customer needs. * A collaborative, open approach and a willingness to challenge your own assumptions Interview Process * An initial phone conversation with our Talent Team * Case study interviews * Onsite interview with Head of credit + logistical reasoning task LIFE AT LENDABLE * Winning team: the opportunity to scale up one of the world’s most successful fintech companies * Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites * Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls * Health coverage: support for your physical and mental wellbeing, including private health cover * Retirement & savings: long-term financial wellbeing through retirement savings plans * Employee referral programme: earn a competitive bonus when you refer successful new team members * Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations * Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog!