
Viant Technology · Boston, Massachusetts, United States
WHAT YOU’LL DO We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that...
We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and
automations that support the full panelist lifecycle. In this role, you will own the organization's Panel facing CRM ecosystem,
design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist
experience.
You'll partner closely with Operations, Engineering, Product, and Support teams to translate business needs into scalable system
solutions that support recruitment, onboarding, engagement, retention, support, and offboarding.
The ideal candidate is analytical, highly organized, technically proficient, and experienced in building CRM solutions, workflow
automations, and operational systems in a fast-paced environment.
systems.
onboarding, engagement, retention, support, and offboarding.
support operations, and optimize panel management.
system solutions.
experience.
and compliance requirements.
role.
to improve operational efficiency.
Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was
voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental
leave and unlimited PTO and more.
Base compensation range: $100,000 - $130,000
In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final
title and compensation for the position will be based on several factors including work experience and education.
About Viant
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely
combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect
advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions,
Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn
more at viantinc.com.
Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful
discrimination against employees or applicants based on race (including traits historically associated with race, such as hair
texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental
disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender
identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation,
transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws.
Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is
associated with a person who has or is perceived as having any of those characteristics.
By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.
WHAT YOU’LL DO We are seeking a technically skilled and process-oriented Panel Systems Manager to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In this role, you will own the organization's Panel facing CRM ecosystem, design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist experience. You'll partner closely with Operations, Engineering, Product, and Support teams to translate business needs into scalable system solutions that support recruitment, onboarding, engagement, retention, support, and offboarding. The ideal candidate is analytical, highly organized, technically proficient, and experienced in building CRM solutions, workflow automations, and operational systems in a fast-paced environment. THE DAY-TO-DAY * Own the administration, configuration, and ongoing optimization of the organization's CRM platform and panel management systems. * Design, build, and maintain scalable workflows and automations that support the full panelist lifecycle, including recruitment, onboarding, engagement, retention, support, and offboarding. * Develop AI-powered workflows and intelligent automations to improve operational efficiency, reduce manual processes, enhance support operations, and optimize panel management. * Partner with cross-functional stakeholders to identify operational challenges and translate business requirements into scalable system solutions. * Monitor system performance, workflow effectiveness, and data quality, proactively identifying opportunities for improvement. * Create and maintain dashboards, reports, documentation, and process maps to support operational visibility and decision-making. * Manage integrations between CRM platforms, internal databases, and third-party applications using APIs and automation tools. * Troubleshoot system issues, investigate workflow failures, and provide technical support for operational teams. * Recommend and implement continuous process improvements that enhance scalability, operational efficiency, and the panelist experience. * Ensure system configurations, workflows, and data management practices align with organizational policies, security standards, and compliance requirements. GREAT TO HAVE * 3–7 years of experience in CRM administration, systems management, operations technology, or a related technical operations role. * Hands-on experience administering CRM platforms and building workflow automations. * Experience designing scalable operational processes and lifecycle automations. * Experience with AI tools, automation platforms, and intelligent workflow solutions, with the ability to identify opportunities to improve operational efficiency. * Experience working with APIs, system integrations, or low-code/no-code automation platforms. * Strong analytical, troubleshooting, and problem-solving skills. * Ability to manage multiple priorities and projects independently. * Excellent communication and cross-functional collaboration skills. LIFE AT VIANT Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. Base compensation range: $100,000 - $130,000 In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title and compensation for the position will be based on several factors including work experience and education. #LI-TD1 About Viant Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com. Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice. [https://www.viantinc.com/wp-content/uploads/2023/02/Viant-2023-California-Personnel-Privacy-Notice-AMERICAS-1094795100-v11.pdf]
SENIOR REVOPS MANAGER Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Prolific for Research is a business unit dedicated entirely to serving our research customer base. We operate a hybrid go-to-market model spanning product-led growth, scaled customer success and a targeted direct sales motion and the person in this role needs to be comfortable across all of them. This 12 month fixed term role is a senior individual contributor role embedded in the Prolific for Research leadership team, reporting directly to the VP Research. You'll be the sole RevOps practitioner for the business unit, which means you'll need to be as comfortable owning strategy as you are doing the work. You'll be expected to operate as a trusted senior partner to each of your stakeholders, proactively identify problems, and own solutions end-to-end. What you’ll be doing in the role Revenue Planning & Commercial Operations * Own revenue planning and target-setting in close partnership with Finance and FP&A * Lead quota modelling and compensation plan design, and manage the operational execution of comp plans * Maintain and continuously improve our forecasting model, accounting for the nuances of a consumption-based revenue model * Build and maintain pipeline models that serve both sales-led and PLG-driven motions CRM & Tech Stack Ownership * Own HubSpot as the primary CRM administrator for Prolific for Research, including all workflows, automations, and customisations required to support multiple GTM motions * Maintain a prioritised RevOps roadmap that enables sales, customer success, marketing, and data teams to operate effectively * Ensure the data warehouse and CRM are well-integrated so that customer journey signals are accessible to the teams that need them Data, Insights & Infrastructure * Work closely with our embedded data team to ensure data is accurate, accessible, and actionable * Develop and maintain customer categorisation frameworks and target account lists for the sales and partnerships teams * Produce data-led reporting and insights that support decision-making across the Prolific for Research leadership team Stakeholder Partnership * * Serve as a senior RevOps partner to the VP Research, Head of Sales & Partnerships, Head of Growth Marketing, and Scaled Customer Success Lead * Actively participate in the Prolific for Research leadership team as a contributor to business strategy and operational planning * Proactively identify operational problems and drive their resolution end-to-end What you’ll bring to the role * Proven experience in Revenue Operations, Sales Operations, or Business Operations in a high-growth B2B technology company * Demonstrated experience supporting go-to-market models that include product-led growth alongside, or instead of, a traditional sales motion * Strong hands-on HubSpot administration skills, including workflow design, custom properties, and CRM architecture * Confidence working with data: you can collaborate with data teams, interpret or write SQL, and build models that stakeholders trust and use * Experience with revenue planning, quota setting, and compensation modelling * The ability to operate effectively as a sole practitioner: you're as comfortable executing as you are advising * The credibility and communication skills to hold your own as a senior partner to senior stakeholders, while also being the person who gets things done * A startup or scale-up mindset: you set high standards for yourself, take ownership without being asked, and stay composed when things are ambiguous Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Links to more information on Prolific Benefits External Handbook Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
WSCAD modernisiert ihre IT-Landschaft konsequent und setzt auf eine Cloud-First- und Security-First-Strategie. Dafür suchen wir einen Hands-on Administrator, der Microsoft 365, Microsoft Azure, Amazon Web Services, Endpoint Management, Security und moderne Infrastruktur nicht nur betreibt, sondern aktiv mitgestaltet. In dieser Rolle übernimmst Du breite Verantwortung in einer IT-Umgebung im Wandel: kurze Entscheidungswege, hohe Eigenverantwortung und die Möglichkeit, moderne Cloud- und Security-Strukturen nachhaltig aufzubauen. DAS ERWARTET DICH – DEINE AUFGABEN: * Administration und Weiterentwicklung unserer Microsoft 365 Plattform mit Microsoft Intune, Exchange Online, SharePoint Online und Microsoft Teams * Betrieb und Administration unseres Management Systems NinjaOne * Betrieb, Weiterentwicklung und Optimierung unserer Microsoft-Azure-Umgebung * Administration und Optimierung unserer AWS-Infrastruktur * Betrieb und Weiterentwicklung von CrowdStrike Falcon als EDR-Plattform * Umsetzung und Weiterentwicklung von Zero-Trust-, MFA- und Conditional-Access-Konzepten auf Basis von Microsoft Entra ID * Automatisierung administrativer Aufgaben mit PowerShell * Aufbau und Betrieb einer XCP-ng-basierten Virtualisierungsplattform * Verwaltung von Test- und Legacysystemen * Unterstützung im Bereich IT-Security, insbesondere bei Threat Hunting, Schwachstellenanalyse und Incident Response * Mitgestaltung einer modernen, sicheren und skalierbaren IT-Landschaft DAS ERWARTEN WIR – DEINE QUALIFIKATIONEN: * Fundierte Erfahrung in der Administration von Microsoft 365 und Microsoft Azure * Erfahrung mit Microsoft Entra ID, MFA, Conditional Access und modernen Identity-&-Access-Konzepten * Gute Kenntnisse im Umgang mit AWS-Cloud-Services, idealerweise auch mit EKS * Erfahrung mit Virtualisierungstechnologien wie XCP-ng, Xen, VMware oder vergleichbaren Plattformen * Sichere Kenntnisse in PowerShell zur Automatisierung und Administration * Erfahrung mit EDR-Lösungen, beispielsweise CrowdStrike Falcon oder vergleichbaren Produkten * Fundiertes Verständnis von Netzwerken, Firewalls, DNS, VPN, Routing und IT-Security-Grundlagen * Hands-on-Mentalität, hohe Eigeninitiative und Freude daran, Themen pragmatisch umzusetzen * Strukturierte, eigenverantwortliche und sorgfältige Arbeitsweise * Teamorientierung sowie gute Kommunikationsfähigkeiten in Deutsch und Englisch * Begeisterung für Cybersecurity, AI sowie moderne Cloud- und Infrastrukturtechnologien WARUM DIESE ROLLE SPANNEND IST * Breite Verantwortung statt enger Spezialistenrolle * Gestalte eine moderne IT-Landschaft mit Fokus auf Microsoft 365, Azure und Cybersecurity * Hohe Eigenverantwortung: Du kannst Themen aktiv vorantreiben und technische Entscheidungen mitgestalten * Kurze Entscheidungswege: Wir setzen auf pragmatische Lösungen und schnelle Umsetzung * Moderne IT-Transformation: Du bist Teil des Neuaufbaus und der Weiterentwicklung unserer Cloud-First- und Security-First-Strategie * Hands-on statt Konzernbürokratie: Deine Arbeit hat direkten Einfluss auf Stabilität, Sicherheit und Zukunftsfähigkeit unserer IT BENEFITS * Wachsendes Unternehmen * Flexible Arbeitszeiten * Homeoffice * Attraktives Gehaltspaket * 30 Tage Urlaub * Sonderurlaub * Betriebliche Altersvorsorge * Vermögenswirksame Leistungen * Edenred City® -Karte * JobRad * Individuelles Onboarding-Programm * Hochwertige Fortbildungen * Gutes Betriebsklima und offene Feedbackkultur * Motiviertes Team und hilfsbereite Kollegen * Mitarbeiterrabatte * Familienfreundliches Unternehmen DU HAST NOCH FRAGEN ZU EINER STELLENAUSCHREIBUNG ODER ZU WSCAD? DEIN HR-ANSPRECHPARTNER BEI WSCAD Vanessa Riß Telefon: +49 8131 3627-340 E-Mail: Jobs@wscad.com WSCAD GmbH – Office Bergkirchen Dieselstraße 4 85232 Bergkirchen