Senior Client Experience Manager (German Speaking) (f/m/d)

ABOUT US: SRLabs is a boutique cybersecurity consultancy known for its cutting-edge security research and hands-on consulting work. We operate at the intersection of deep technical expertise and real-world impact — shaping how organisations around the world protect people, processes, and technology. We have a strong and established presence in Germany and are now entering a new phase of growth, expanding our footprint across Europe, particularly in Scandinavia and other fast-growing regions. SRLabs is part of Allurity, a pan-European cybersecurity powerhouse offering a full spectrum of services — from proactive security assessments to reactive incident response and proprietary software solutions. Together, we bring unmatched breadth and depth to enterprise clients across Europe and beyond. YOUR RESPONSIBILITIES The Role We are looking for a Senior Client Solutions Executive — a rare profile that combines genuine cybersecurity expertise with the commercial acumen to own client relationships and drive revenue. This is not a conventional sales role, nor a pre-sales support function. You are a trusted advisor who understands complex client problems deeply, shapes the right solutions in partnership with our Principals, and owns the commercial process end-to-end. This is a foundational hire, working directly alongside the CEO of SRLabs, with a mandate to grow client relationships across Europe — with Germany as the core market and active expansion into Scandinavia and other high-growth regions. What You'll Do Be the Trusted Technical-Commercial Bridge * Engage with CISO-level and senior security stakeholders as a credible peer — someone who can hold a substantive conversation about threat landscapes, security architecture, and programme maturity before any commercial discussion begins. * Translate complex, multi-disciplinary cybersecurity challenges into compelling, outcome-driven solutions that draw on the full SRLabs and Allurity portfolio. * Qualify opportunities with technical rigour — understanding the client's environment, constraints, and priorities well enough to shape the right engagement without constant input from delivery teams. * Serve as the bridge between client needs and internal Principals: extracting the right expertise efficiently, not creating dependency on them Drive Cross-Group Revenue Across Allurity * Develop a deep understanding of the full Allurity portfolio — offerings, positioning, and ideal client profiles across group companies. * Actively engage with commercial counterparts across Allurity to identify and activate cross-sell and co-sell opportunities. * Orchestrate collaboration across the group to ensure clients receive the most relevant expertise and solutions, bringing the combined Allurity value proposition into every client conversation. * Across SRLabs and the Allurity group, you will have a compelling, broad portfolio to bring to clients — including Software Assurance & Blockchain/Web3 Security (a flagship SRLabs differentiator), Red Team Operations, Penetration Testing, SOC, Incident Response & Digital Forensics, Threat Intelligence, OT Security, and more. Own the Commercial Process * Own proposal and tender responses end-to-end — scoping, structuring, and writing client-ready documents independently. You work alongside our Principals efficiently, extracting the right inputs and running with them. Minimal handholding; maximum ownership. * Partner with the CEO to define and execute the European revenue strategy. * Generate opportunities through relationship networks, referrals, and market presence — not generic lead generation. * Represent SRLabs and Allurity at industry events and client forums as a credible market voice. * Maintain rigorous pipeline management and forecasting, reporting directly to the CEO. WHAT DO YOU BRING? * Genuine cybersecurity expertise — you have either worked in cybersecurity consulting, security advisory, or a closely adjacent technical domain. You can hold your own in a room with a CISO or a Security Architect. * You have strong B2B enterprise sales experience (5+ years) with a strong track record of closing complex, consultative deals. * Experience selling cybersecurity services/solutions or enterprise SaaS with demonstrable cybersecurity knowledge. * Ability to engage credibly with technical and executive stakeholders alike. * A self-starter mentality — you build your own pipeline, manage your own time, and own your number. * Demonstrated track record of cross-selling in a multi-product or multi-company environment — you proactively map client needs to the right service and know how to sequence conversations across a broad portfolio. * Fluent to native-level German speaker; strong English communication skills. * Based in Germany with willingness to travel. Nice to have  * Prior experience selling security consulting, pentesting, red teaming, SOC or cyber advisory services. * Background as a consultant or in a consulting environment (e.g., Big 4, boutique advisory, or technology consulting) understanding the consulting business model and how to sell outcomes rather than products is a strong advantage. * Existing network within enterprise or critical infrastructure across Europe. * Experience speaking or presenting at industry events. WHAT AWAITS YOU WITH US? * A high-visibility role with direct access to the CEO and Senior Leadership. * The backing of a growing pan-European cybersecurity group (Allurity) with a strong brand, expanding portfolio, and built-in collaborative network across group companies. * Competitive base salary + commission structure. * 30 days of paid vacation. * 1000 € of annual learning budget — for conferences, courses, or whatever helps you grow. * BVG public transport pass and gym membership discounts. * German language lessons (if you need them). * Annual company retreat — a week of working holiday packed with knowledge sharing, team building, and memorable evenings. * Flexible home office. * Access to group-wide leadership development programs and cross-company People initiatives via Allurity. APPLY NOW We are looking forward to getting to know you! SRLabs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team.

JOB DESCRIPTION About Kapaya Most organizations do not struggle with ambition. They struggle with execution. Processes become fragmented, teams work across disconnected systems, and too much time is lost in manual work, unclear ownership and inefficient ways of working. That is where Kapaya comes in. We help organizations improve how work gets done by designing smarter processes, building better operational structures and implementing digital solutions that support real day-to-day execution. Using tools such as Airtable, Make and other workflow technologies, we help customers move from complexity to clarity. Kapaya is part of One Productivity Group, a pan-European group focused on improving how organizations operate. Across our brands, consulting, technology and execution come together to create better workflows, stronger collaboration and more scalable operations. About the role This role is for someone who enjoys understanding customer challenges, identifying opportunities and turning them into meaningful business relationships. As an Account Manager, you help organizations recognize where their current ways of working create friction and where better systems, workflows and processes can make a real difference. You guide prospects through that journey, from first conversation to closing, by combining commercial drive with a strong understanding of customer needs. The role sits at the intersection of business development, consultative sales and operational problem solving. You work closely with SDRs, consultants and technical colleagues to shape opportunities, build trust with stakeholders and help customers move confidently toward the right decision. It is a commercial role, but one built on substance, credibility and long-term value. YOUR MISSION What the role involves • Leading sales conversations with prospective customers and understanding how their current processes, systems and ways of working are set up • Identifying operational challenges, inefficiencies and opportunities for improvement • Showing how Kapaya’s solutions can help organizations work in a more structured, scalable and effective way • Managing opportunities independently throughout the full sales cycle, from qualification to negotiation and closing • Building relationships with internal champions, decision-makers and senior stakeholders across customer organizations • Working closely with SDRs, consultants and technical teams to shape strong and realistic solution directions • Guiding customers through decision-making processes with clarity, confidence and commercial ownership • Keeping pipeline, CRM data and sales information well structured and up to date • Creating repeatable and consistent ways of working that support predictable commercial results • Contributing to the further development of messaging, sales approaches and commercial best practices YOUR PROFILE What makes a strong fit • Several years of experience in sales, business development, account management or a similar commercial role • Ideally experience in SaaS, consulting, workflow technology or solution-based selling • Strong communication and relationship-building skills • Confidence in speaking with different stakeholders, including senior decision-makers • A structured and disciplined way of working, with strong ownership and follow-through • The ability to understand customer challenges and translate them into commercially relevant opportunities • A proactive mindset and the ability to work independently in a dynamic environment • A high level of customer focus, credibility and professional presence • Fluent German and English, both spoken and written • Interest in digital workflows, process optimization and modern operational tooling What makes this role interesting Many sales roles focus mainly on volume, speed and short-term targets. This role goes further. It involves understanding how organizations actually operate, where friction shows up in daily work, and how better processes and systems can create real improvement. That makes the conversations more meaningful, the sales process more consultative and the impact of the role more visible. WHY ONE PRODUCTIVITY GROUP? What One Productivity Group offers • A role with real ownership and direct influence on customer growth and commercial success • The opportunity to work with well-known clients on meaningful workflow and process challenges • An attractive compensation package with fixed salary and performance-based variable • A flexible setup, remote, hybrid or from one of our office locations • A professional onboarding and strong on-the-job learning environment • Regular coaching, feedback and development opportunities • A team that combines high standards with a collaborative and down-to-earth way of working • Room to bring in ideas, improve how things are done and contribute beyond the core role • A digital-first work culture with flexibility and trust • High-quality equipment for both office and remote work About One Productivity Group One Productivity Group is a fast-growing pan-European group focused on helping organizations improve the way they work. Across our brands, consulting, technology and execution come together to create better workflows, stronger collaboration and more scalable operations. We hire across Europe and work across multiple countries, including Germany, the Netherlands, Switzerland, France and Sweden. Our people work from offices in Berlin, Hamburg, Rotterdam, Paris and Stockholm, or fully remotely. This gives us the flexibility to bring together the right talent across markets while staying connected through shared standards, close collaboration and a strong team culture. There is a shared culture of ownership, curiosity and continuous improvement. New ideas are welcomed, people are trusted to take responsibility, and development is taken seriously. CONTACT OPG One Productivity Group GmbH Patrick A. Lorenz Straßburger Straße 18 10405 Berlin