
Soho House · Berlin
The venue… SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studi...
The venue…
SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to
restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes,
20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona,
Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and
culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in
London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds
customer expectations of traditional retail and shopping.
The role...
We are currently seeking a Host/Hostess to assist the Cecconi's service team in taking reservations and planning and organizing
seating. The Host/Hostess is the first and last point of contact for all members and guests and makes sure everyone is having a
good time. Administrative duties are part of this job as well as assisting with service during busy times.
As part of our Soho House team, it's your job to make sure our members and guests have a great experience every time. If you have
a natural charm of hospitality, we'll give you a platform to connect, grow, have fun, and make a difference.
Benefits...
We would like to point out that we will store and process your data within the scope of the application process in accordance with
the provisions of the Federal Data Protection Act.
The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The role… At Soho House a Host/Hostess is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * OpenTable and MICROS experience (Is a plus) * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
Host/Hostess Part Time Hourly – Estimated pay range $17.75- $18.50depending on qualifications and experience Must be at least 18 years and older Position Description: As Host/Hostesses, you will greet and assist customers, manage wait lines, and ensure a positive shopping experience. You will be answering product questions, offering recommendations, weighing and pricing product ordered by customers at service bar in the following departments: Deli. Your day-to-day: * Greet customers with a warm and friendly smile * Selecting, packaging, and pricing products ordered by customers at the service bar * Maintain work area organized and clean * Adhere to all health, sanitation, and safety regulations * Assist in other duties, as assigned What you bring to the team: * Great work ethic * Problem solver * Self-motivator * Flexible * Honest Qualifications: * Entry level position; no prior experience required * Safely use tools and equipment used in the daily operation of department * Great customer service * Good oral communication Satisfy: * Greet customers with a friendly smile and positive attitude, ensuring that each customer feels welcome and appreciated. Teamwork: * Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed. Excellence: * Improve and maintain the efficiency of the store in order to reach success. Wow: * Be a positive ambassador for the store, representing our S.T.E.W. values in all interactions with customers and team members. You are the biggest WOW! Why you’ll love working here! Family Oriented: We respect the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within. Benefits: High value, high quality Medical, Dental, and Vision coverage, 401 K plan for team members, family & personal time, life insurance, and more! Environment: Have you seen the Avocado Girls? Chiquita Banana? Or the singing Parrot? Pay Day: We’re thrilled to offer our team members Dayforce Wallet – a new way to get paid. Say bye-bye to pay day and hello to pay your way. Get your pay as soon as you earn it, at no cost to you – It’s your money, why should you have to wait? Request your pay as you earn it. We take pride in the power of diversity, inclusion, and being socially responsible to the communities which we live and do business Apply today and start as soon as 1 week! For more information on working at Stew Leonard’s click on the link below! http://www.stewleonards.com/work-at-stews/ [http://www.stewleonards.com/work-at-stews/]
Join an award winning company! The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida and we pride ourselves in our 5-Diamond Certified service, our thoughtfully balanced menus and wine lists. People are our greatest asset and we are currently seeking people like you that have a desire to serve to join our team! Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club! Job Duties and Responsibilities 1. Must be able to work a flexible schedule, to include weekends, holidays and split shifts. 2. Arrive to work on time, consistently. 3. Upon entering the property, arrive in proper uniform, crisp, clean and in good repair. 4. Hair must be clean and cut in a becoming style; management has final approval. 5. Attend all required training and safety courses, along with office and departmental meetings. 6. Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment. 7. Learn and follow all set sanitation and safety procedures. 8. Check overall presentation of dining room, to include, lighting, music level, tables, chairs and floor. 9. Greet and seat all members and guests, with a smile and using their names. 10. When seating guests and members, pull chairs out for ladies and place a menu in front of each. 11. Distribute “covers” evenly among servers. 12. Periodically check dining room entrance and clean as necessary to include, ashtrays and trash on floor. 13. Assist servers as much as possible, without leaving the door unattended for any length of time. 14. Perform other jobs that will assist in quality member and guest service as assigned by Captain and Food Service Director. Schedule * Varied scheduling to include weekends, evenings, and holidays. Benefits * Vacation Pay, Holiday Pay, Sick Pay * 401(k) * Medical/Dental/Vision/Short Term Disability/Long Term Disability/Life Insurance * Free Parking * Employee Café * Dry Cleaning The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.