
Qonto · Barcelona
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented ...
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.
👩💻🧑💻 As a Fraud Analyst at Qonto, you will
Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
Investigate potential fraud cases and implement preventive measures across financing and payment products
Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies
Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency
🤔 What you can expect
A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development
A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud
Opportunity to contribute to the development of fraud detection processes and tools
Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends
A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability
🤝 About your future manager
Adina, our Team Lead Fraud, will be the one to help you succeed.
Her path? Adina joined Qonto in September 2025 as Fraud Lead Germany, leading the analysis of complex fraud cases and reviewing transaction flows. Before Qonto, she spent 2.5 years at PwC as a Financial Crime / AML Analyst, managing high-priority cases and building relationships with internal stakeholders to drive timely resolutions.
🏅 About You
Experience: You have at least 1-2 year experience in fraud detection, AML, or a similar field involving alert processing and investigation
Languages: You are bilingual in English and German, as you'll be primarily handling the German market
Analytical mindset: You have strong analytical and creative thinking skills to detect patterns and solve complex fraud cases
Communication skills: You can communicate effectively with customers and counterparties when gathering information about potential fraud cases
Learning mindset: You're open to feedback and motivated to continuously improve your skills and knowledge
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 200,000 SMEs in India. Headquartered in London, Tide has over 1,600 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE: A KYC (Know Your Customer) Analyst is a professional responsible for ensuring compliance with regulations and policies related to customer identification and due diligence in the First line of Defence to fight against financial crime. The primary role of a KYC analyst is to verify the identity of customers, assess the risks associated with their activities, and monitor transactions to detect and prevent money laundering, fraud and other financial crimes. By conducting cross-platform research, including investigations on platforms such as Company's House and social media, you will gather client-specific analysis for KYC purposes and fulfill the requisite onboarding due diligence. KYC analysts play a crucial role in maintaining the integrity of financial systems and preventing illicit activities. Their work is essential for financial institutions, fintech companies, and other entities subject to KYC regulations. Some tasks you will be undertaking: * * Verify the identity of new customers by collecting and analyzing relevant documentation, such as government-issued IDs, proof of address, and business registration documents by collecting the information through emails and certain internal platforms * Assess the risk associated with each customer based on factors such as their industry, geographic location, transaction patterns, and the nature of their business activities. * Liaising with the KYC policies and procedures to ensure a consistent understanding of compliance requirements throughout * Conduct thorough due diligence on all customers to ensure that their business activities align with legal and regulatory requirements. This may involve CDD and EDD procedures in the review * Recognizing areas for enhancement to improve both efficiency and the overall member experience. * Extending assistance whenever required within the business. WHAT WE ARE LOOKING FOR: * You excel in taking initiative and exhibit a natural curiosity about the entire KYC principles and processes * Ideally, you possess over a year of work experience in KYC/compliance, preferably within a highly regulated environment. * You demonstrate a clear understanding and effective application of the regulatory requirements in the UK. * You possess a robust understanding and hands-on experience with CDD and EDD processes. * You bring prior experience in working with Google Sheets. * You possess an analytical mindset, capable of digesting large datasets and effortlessly identifying patterns and trends. * You have outstanding English communication skills, both in written and verbal form. * You demonstrate the ability to collaborate effectively within a team, make impactful decisions, pursue goals with determination, proactively address challenges, and adapt seamlessly to various people and working styles. WHAT YOU’LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get: * Competitive salary * Self & Family Health Insurance * Term & Life Insurance * OPD Benefits * Mental wellbeing through Plumm * Learning & Development Budget * WFH Setup allowance * 15 days of Privilege leaves * 12 days of Casual leaves * 12 days of Sick leaves * 3 paid days off for volunteering or L&D activities * Stock Options (If applicable) TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page [https://www.tide.co/careers/] and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co [talent@tide.co] Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy [https://assets.ctfassets.net/3h69mkdgxn20/5MFtWSdG8YLKq3jZkK52NY/3f18633073e6cdbd03bba4b9791c64f4/Using_AI_throughout_the_Hiring_Process.pdf]. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice [https://assets.ctfassets.net/3h69mkdgxn20/30JAUcDJMlaCwUKt4zoW0j/dd541981a67b6838d6e54537704bc8aa/Tide_Recruitment_Privacy_Notice_Job_Post_Version.pdf].
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As Staff Data Scientist for the Fraud & Risk area, you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists, and Data Engineers in order to deliver Company, Business, and Product OKRs. You will be at the forefront of addressing fraud globally for Tide, utilizing your deep expertise in classical Machine Learning to build and continuously improve models that detect and mitigate fraud. This role is an Individual Contributor (IC) position. You will spend most of your time dealing with highly imbalanced data use cases, data drift in pipelines, and identifying rapidly changing fraud patterns using classical ML. Some of your time will also focus on implementing and scaling production-ready GenAI and Agentic AI workflows. You will act as the Subject Matter Expert (SME) across the team, improving our technical standards. As a Staff Data Scientist you’ll be: * Design and develop advanced predictive ML models tailored for global fraud detection, risk assessment, and anomaly detection. * Design and develop production-grade GenAI and Agentic AI solutions (leveraging frameworks like LangGraph on AWS or GCP) to automate alert handling and accelerate fraud investigations. * Tackling highly imbalanced datasets using advanced techniques, ensuring models optimize for real business impact (minimizing false positives while catching evolving fraud). * Proactively identifying, measuring, and resolving data drift and concept drift in production pipelines to maintain continuous model performance. * Presenting compelling insights and demonstrating strong storytelling skills to translate complex model outputs for non-technical stakeholders. * Acting as the definitive technical IC and SME for the team—setting technical standards and reviewing architectures to push the boundaries of what "best" looks like. * Collaborate with ML engineers to deploy models, establish CI/CD pipelines, and implement robust model tracking and observability. * Partnering with Data Engineering to optimize feature engineering and feature stores for real-time and batch fraud decisioning. * Working with Product and Business teams to translate complex fraud typologies and business requirements into rigorous mathematical formulations and data science problems. * Build and track metrics for the performance of our models and their direct impact on the business bottom line, feeding this back to Product and Business Teams. * Ability to deal with ambiguity and propose innovative solutions without getting blocked. WHAT WE ARE LOOKING FOR: * You have 10+ years of experience in Data Science or Machine Learning, with a substantial portion of your career dedicated to fighting fraud or risk mitigation in a fast-paced environment. * Individual Contributor: You are highly comfortable acting as a dedicated, fully hands-on technical IC and leading by example. * Absolute SME in Classical ML: Deep, theoretical, and practical understanding of classical machine learning algorithms (e.g., XGBoost, LightGBM, Random Forests, SVMs, Ensemble methods) and statistical modeling. * Deep Learning & Synthetic Data: Strong experience building adversarial models for fraud detection and working with synthetic data generation to bolster model robustness. * Production GenAI & Agentic AI Experience: Hands-on experience taking GenAI and multi-agent systems to production (using tools like LangGraph, AWS Bedrock, or GCP ecosystem) that have delivered real, measurable ROI. * Technical Eminence: Demonstrated technical inclination, such as submitting or publishing research papers at technical conferences, holding patents, or making significant open-source contributions, is highly advantageous. * Mastery of Imbalanced Data: Extensive hands-on experience handling highly imbalanced datasets, utilizing appropriate sampling methods, cost-sensitive learning, and relevant evaluation metrics (Precision-Recall AUC, F1-score, custom loss functions). * Drift & Observability: Strong hands-on experience detecting and addressing data drift, concept drift, and model degradation in production systems. * Strong Engineering Background: You have good technical knowledge in SQL, strong in Python programming (including exposure to PyTorch and Hugging Face), and a good understanding of performance optimization in the end to end data pipeline including ML/DS inferencing. * You have a high level understanding of big-data technologies such as Spark, Hadoop etc. Strong knowledge of Cloud (AWS or GCP). * You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. OUR TECH STACK (YOU DON’T HAVE TO EXCEL IN ALL, BUT WILLING TO LEARN THEM): * Databricks on AWS/GCP * Python * Snowflake/Big Query * Tecton/Databricks - feature store * Fiddler - model observability platform WHAT YOU’LL GET IN RETURN: * Competitive Compensation - competitive salary and share options * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private family insurance with additional OPD coverage and top-up options. * Life & Accident Cover – Comprehensive accidental and life insurance protection. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent). TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Team: You will be part of the global Competitive Engagement team. It is a strategic function within the Value Engineering organization responsible for the entire customer value journey. Our Competitive Engagement team ensures Celonis wins competitive projects to maintain and grow the customer base and contributes to market education. We provide strategic advice, cutting-edge tools, and best practices for our teams, creating a competitive edge. We deliver vital recommendations to our executive team to improve product and Go-To-Market strategy while driving strategic initiatives to advance the process intelligence software category. The Role: You will report to the leader of the Competitive Engagement team. As a key player in a high-impact team, you will assist in translating our customers’ business challenges into solutions within our product offering, creating a unique value proposition only Celonis can offer. In this interdisciplinary role, you start building out your process and industry expertise in addition to consulting and analytical skills. It helps you to create a deep understanding of the competitive landscape, adjacent software categories, and technology trends. Finally, you assist high-impact projects and will have the chance to drive projects of your own autonomously such as building scalable tools for our global teams. In the projects, we collaborate with external customers/partners and internal stakeholders (e.g., Go-to-Market, Product Management, Corporate Strategy). The work you’ll do: Assist competitive & strategic customer projects * Learn alongside our trusted advisors of our Account Teams (Sales & Customer Success) in competitive projects & deals. This includes engaging with customers to differentiate Celonis from other vendors or coaching the teams on how to outmaneuver them * Develop skill set to ensure a robust competitive differentiation and showcase the strategic and quantitative value of our solution in every engagement (e.g., in executive pitches, product demos, and proposal responses) Build a global engine to win * Help to innovate and create scalable tools & methods for our global Go-To-Market organization to execute better and win * Establish a thorough understanding of our competitive landscape and adjacent technological categories to support us enabling our Go-To-Market teams to succeed Support our hypergrowth journey * Conduct trend analysis and debriefs on competitive deals together with Market Intelligence and report back to the executive team to improve our product and sales strategy * Collaborate with our Product Marketing & Corporate Strategy team to define the way we present our value proposition and support strategic (C-Level) initiatives to advance our leadership in our software category (e.g., analyst evaluations) The qualifications you need: * Pursuing an excellent university degree. All disciplines are welcome, but it is advantageous if you are studying in Technology & Management, Information Systems, Industrial Engineering, Computer Science, Mathematics, or a comparable program * Prior (internship) experience in solution engineering, management/strategy consulting, product marketing, market intelligence, or a comparable fast-paced environment * Are comfortable with ambiguous, ever-changing situations and seek opportunities to think outside the box * Ability to approach complex problems quantitatively, work in a structured way, and learn new topics quickly * Agile and team-oriented with excellent presentation & communication skills in English * Ability to see the strategic big picture while also working on the details What Celonis can offer you: * Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. * Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. * Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. * Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. * Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. * Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. * Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. * Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. * Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video [https://academy.celonis.com/learn/video/discover-the-ems]. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices [https://www.celonis.com/careers/candidate-notices] By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process [https://www.celonis.com/careers/privacy-notice/]. Please be aware of common job offer scams, impersonators and frauds. Learn more here [https://www.celonis.com/careers/fraud-alert/].