Senior Technical Training Specialist

FEQ327R156 Mission  As a Sr Specialist Solutions Architect (SSA) - ML & AI Engineer, you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide enterprise and strategic customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader. The impact you will have: * Architect production level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.   * Serve as trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems * Build, scale, and optimize customer AI workloads and apply best in class MLOps to productionize these workloads across a variety of domains * Provide advanced technical support to Solution Architects during the technical sale ranging from feature engineering, training, tracking, serving to model monitoring all within a single platform, as well as participating in the larger ML SME community in Databricks * Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities and influence the product roadmap, helping with the adoption of Databricks’ AI offerings What we look for: * 7+ years of hands-on industry ML experience in at least one of the following: * ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring. * AI Engineer: Experience with the latest techniques in LLMs & agentic systems including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI * Experience with data engineering, or a good understanding of the concept of data engineering * Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike * Passion for collaboration, life-long learning, and driving business value through ML & AI * [Preferred] 5+ years customer-facing experience in a pre-sales or post-sales role * Can meet expectations for technical training and role-specific outcomes within 3 months of hire * This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

ReqID: FEQ327R328 Recruiter: Kanwal Matharu Location:  London, United Kingdom - Hybrid Skills: Data Science, Machine Learning, AI, LLM, GenAI As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production-grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert. You will be reporting to the Manager, Field Engineering (Specialist Team) The impact you will have: * Lead the architectural design of production-grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end-to-end pipeline creation and optimization (training/inference) to seamless integration with cloud-native services. * Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep-dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real-world examples. * Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks. * Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences. What we look for: * Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, and Data Engineering.  Looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. * Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills * Hands-on industry ML experience in at least one of the following: * ML Engineer: Develop production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring * Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine-tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI * Hands-on experience working with Distributed Spark based systems. * Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience * Experience communicating and teaching technical concepts to non-technical and technical audiences alike * Passion for collaboration, life-long learning, and driving our values through ML * [Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role * [Preferred] Experience working with Apache Spark™ to process large-scale distributed datasets * Can meet expectations for technical training and role-specific outcomes within 3 months of hire * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.