
Mongodb · Austin
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise cu...
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep
technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in
the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas
(database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers
to be successful with MongoDB.
We are looking to speak to candidates who are based in Austin for our hybrid working model.
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture,
performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at
scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and
development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for
performance, benchmarking, and diagnostics.
We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
The ideal candidates should have strong technical experience in one (or more) of the following areas
Perl
If you have an operations background, we prefer experience administering large-scale production environments, including hardware,
operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g.
AWS, Azure, Google Cloud Platform).
IT’S CRUCIAL FOR EVERY CANDIDATE THAT THEY CAN CHECK OFF ALL OF THESE BOXES
seek help
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the
data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data
platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy
workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed,
multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for
their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s
what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching
culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our
employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what
it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and
interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination
and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Req ID: 2273486567
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based
on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total
compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock
purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance,
401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.
Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Do you want to design and architect the technical solutions behind some of the worlds largest and most advanced customer journeys? Are you driven by transforming the needs of business stakeholders into innovative solutions on leading CRM and marketing automation platforms? Would you like to join one of the leading digital agencies in the world? Then you might be just the Technical Architect we’re looking for! What will your day look like? You will be responsible for defining the overall technical structure of a client project. Your job will be to identify client requirements by researching and analysing their needs. This involves studying the concept, strategy, and vision for the project. More specifically, you will create user scenarios, prepare data models, design information structure, workflows as well as work out technical specifications and test methods. You will also create implementation plans and estimates for new and existing clients. Doing this, your tasks include: * Implementing the architecture in corporation with the project team, using agile methodologies like Scrum * Delivery of Salesforce Marketing Cloud projects * Working out which solution to use based on cost-benefit analysis and research * Explaining to designers and developers what's required and overseeing the progress * Providing feedback, summary, and information about your projects, agreeing plans with the client and breaking down large-scale projects into manageable chunks. Who are you going to work with? You join the technical team, currently consisting of 100+ competent and respectful colleagues. Here, you become part of an exciting and challenging professional environment where you get to work closely with Architects, Developers, and Technical Project Managers. You will also work with the account team and Data Specialists as well as our clients’ technical teams. We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well. What do you bring to the table? As a person, you are outgoing, self-motivated, and ambitious; yet you are a helpful team-player that contributes positively to the working environment. Since you will be involved throughout the entire project lifecycle, it’s essential that you understand all aspects of each system, from both a business and technical point of view. In other words, you know how to turn business requirements into technical solutions. This means having an extensive knowledge of technologies such as SQL, XML, JSON, JavaScript, HTML, and CSS as well as knowledge of one or more programming languages. In addition, you have: * 5+ years of experience as a salesforce marketing cloud architect or technical consultant, preferably at an agency within digital sales and/or marketing solutions * Extensive experience with Salesforce marketing cloud * Working with client-based projects and know how to service clients, including handling deadlines within agreed budget * Experience in Workflow Engines as well as a great understanding of and ability to design database design and modeling * Ability to explain complex technical solutions with clients A leader in personalized customer experiences VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A global network We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. #LI-EMEA About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.
We are seeking an experienced, hands-on Laser Technician / Electro-Optical Technician to support the development and operation of advanced optical and laser systems in an iterative R&D environment. This role is ideal for candidates with a background in laser systems who enjoy precision hardware work, troubleshooting complex systems, and contributing directly to experimental and prototype hardware programs. You will work closely with engineers, physicists, and technical teams to understand optical system requirements and assist with their design and implementation. Your hands-on focus will center on building, aligning, and maintaining high-power laser systems, as well as the specialized optical systems used for conditioning, routing, and measuring the light they produce, while establishing strong operational and documentation practices within the lab. This is a highly collaborative role in a regulated environment where safety, procedural discipline, and attention to detail are critical. Responsibilities * Assemble, maintain, and operate laser systems and their subsystems. * Collaborate with engineers and technicians to troubleshoot complex optical systems. * Accurately interpret engineering/optical models, drawings, specifications, and test procedures. * Work with a team of physicists and engineers to help specify optical system requirements. * Lead hands-on integration, alignment, and testing of laser-optical systems. * Maintain laboratory readiness, organization, and strict safety compliance within laser and cleanroom environments. * Create and maintain SOPs, assembly procedures, and technical documentation. Required Qualifications * Associate's or bachelor's degree in optics, lasers, electro-optics, photonics, electronics, or directly related technical disciplines, or 2+ years of experience with laser systems and free space optics. * Hands-on experience with optical system alignment. * Competency with laser operations and general laser lab tools (such as but not limited to micrometers, optical power meters, alignment lasers, assembly tools, mounting and handling tools, and cleaning tools). * Ability to maintain strict safety protocols while working in laser labs and cleanroom environments. * Strong documentation discipline and attention to detail. * Ability to work on-site in Austin, TX. * This role will be exposed to export-controlled information and requires compliance with applicable export control laws and regulations. Preferred Qualifications * Experience with high-power laser systems, preferably nanosecond pulsed or CW systems. * Experience with optical measurement and alignment tools such as calipers, spectrometers, and oscilloscopes/multimeters, and with electrical diagnostic tools such as wavefront sensors and beam profilers. * Experience working in research and development (R&D) environments or prototype hardware programs. * Proficiency in CAD software, such as SolidWorks, for optical component design and integration. * Proficiency with LabVIEW. * Proficiency with Zemax for optical layouts. * Laser Safety Officer (LSO) training or certification. * Q/TS Clearance. Work Environment & Physical Requirements * Collaboration across engineering, physics, and operations teams. * Hands-on laboratory and hardware-focused role: Requires use of PPE, laser eye protection, laboratory safety discipline, and cleanroom protocols. * Requires fine motor skills and dexterity necessary to carefully manipulate, install, and adjust precise instrumentation and delicate system components. * Ability to bend, stoop, kneel, and work in confined or awkward spaces to integrate and repair hardware components. * Ability to reach at and below shoulder level to make adjustments on optical table. * Ability to lift/carry up to 50 lbs. * Ability to stand for extended periods. * Ability to climb ladders. Schedule * Typical working hours begin at 7:00 AM, Monday through Friday. * This role may occasionally require off-hours work, weekend runs, and overtime to support experiments and system operations. * Preference will be given to candidates based in Austin/Greater Austin area. About Hexium Hexium is an early-stage hardware company operating at the intersection of laser science, plasma physics, and atomic physics. We're developing advanced isotope separation systems rooted in AVLIS (Atomic Vapor Laser Isotope Separation) technology to address a critical bottleneck in the supply of isotopes used in clean energy, medical, and advanced industrial applications. Our platform integrates high-power lasers, vacuum systems, and precision instrumentation to enable scalable isotope production. This is a rare opportunity to work hands-on with complex physics hardware in a small, fast-moving team. We are based in Austin, TX and offer a competitive compensation package that includes medical, dental, vision, and ancillary benefits, 401(k) matching, employee stock options, and paid time off. Benefits * Stock Options * Paid Time Off * 401(k) Matching * Medical, Dental, Vision insurance * HSA & FSAs E-Verify: Hexium Inc. participates in E-Verify. All new hires are required to complete the I-9 employment eligibility verification form and provide documentation to confirm their identity and authorization to work in the United States. Screening: Employment is contingent upon successful completion of a background check. Export Control: Due to the nature of this work, candidates must be legally authorized to access export-controlled information under applicable U.S. regulations.. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Hexium Inc. is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Hexium Inc. is committed to ensuring equal access and providing reasonable accommodations for applicants and employees with disabilities upon request. If reasonable accommodation is needed to participate in the job application or interview process, please contact Hexium’s Human Resources at HR@hexium.com.
SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: As a Documentation Control Specialist at SpaceXAI, you will be responsible for managing and maintaining the integrity of all technical documentation across our data center construction, engineering, and operations projects. You will implement and oversee document control processes that ensure accuracy, traceability, version control, and compliance with internal standards and industry regulations. Working closely with engineering, construction, project management, and quality teams, you will play a key role in enabling fast, organized, and error-free execution of SpaceXAI's ambitious infrastructure buildout. RESPONSIBILITIES: * Manage the full lifecycle of project documents including engineering drawings, specifications, submittals, RFIs, change orders, test reports, quality records, permits, as-built drawings, and operations & maintenance manuals. * Implement and maintain document control processes using Aconex, Procore, Bluebeam, SharePoint, and other EDMS platforms. * Perform advanced document markup, review, and collaboration using Bluebeam Revu while enforcing version control, numbering, and revision tracking. * Process incoming and outgoing documents: review for completeness, register, distribute via transmittals, and track approvals from internal teams and external stakeholders. * Support regulatory compliance by organizing and maintaining all permits, environmental assessments, safety documentation, and records required for power plant and datacenter operations. * Generate status reports, dashboards, and metrics in Procore and Aconex for project leadership. * Facilitate audits by providing quick and accurate access to controlled documents and records. * Continuously improve document control workflows and train project team members on Aconex, Procore, and Bluebeam best practices. BASIC QUALIFICATIONS: * 3+ years of experience in Document Control, preferably in construction, data centers, manufacturing, or engineering environments * Strong knowledge of document management systems and best practices * Excellent organizational skills with high attention to detail * Proficiency with Microsoft Office, SharePoint, and common document control platforms PREFERRED SKILLS AND EXPERIENCE: * Experience with Procore, BIM 360, Autodesk Construction Cloud, or similar tools * Background in data center, industrial, or mission-critical facility projects * Familiarity with engineering documentation standards (e.g., ISO 9001, document numbering systems) * Experience supporting fast-paced, high-growth technology or construction environments * Associate or Bachelor’s degree in Business Administration, Engineering Technology, or related field ADDITIONAL REQUIREMENTS: * Ability to work onsite in Memphis, TN / Southaven, MS area * Strong communication and interpersonal skills * Comfortable working in a dynamic, rapidly scaling organization with evolving processes SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.