
Natera · Austin, TX
Description The Training Supervisor, Quality Assurance is responsible for supporting training initiatives to drive operational efficiency and enhance workplac...
Description
The Training Supervisor, Quality Assurance is responsible for supporting training initiatives to drive
operational efficiency and enhance workplace performance. This position is responsible for the
effective development and training for all team members. This position is responsible for assessing
developmental and process improvement needs to drive training and QA initiatives. This position is
responsible for developing and executing innovative strategies to ensure the organization has the
necessary skills and competencies to meet company business need.
Primary Responsibilities
Work with leadership and cross functional teams and individuals on training processes to
ensure training needs and requirements are met
Provide training, guidance and support to employees
Assess and monitor daily workflow to ensure timely completion of tasks
Develop, maintain processes to further enhance the training needs within the company
Create and revise procedures supporting the administration of training courses
Compile key metrics of training program and run management reports
Facilitate face-to-face training including new hire orientation, LMS administrator training,
and lab training
Act as first point of contact on technical, procedural, and policy questions
Continually refine and improve the training curriculum based on feedback from customers
and training evaluations
Perform other duties or special projects as assigned
This role works with PHI on a regular basis both in paper and electronic form and has access to
various technologies to access PHI (paper and electronic) in order to perform the job.
The employee must complete training relating to HIPAA/PHI privacy, General Policies and
Procedure Compliance training and security training as soon as possible but not later than the first
30 days of hire. Just maintain a current status on Natera training requirements.
The employee must pass a post-offer criminal background check.
Qualifications
3+ years of work experience in Clinical Laboratory or Biotech industry preferred or a relevant
combination of skills, education, and experience; 1-2 years leading small to mid-sized teams
Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent
ASQ or SQA certification preferred
● Knowledge of CLIA/CAP/NYS regulations, ISO 13485 standard and/or FDA QSRs (21 CFR 820)
● Computer skills (MS Word, Excel, PowerPoint, etc.)
● Good technical writing and communication skills
● Independent worker, a self-starter with strong organizational and planning skills
● Has an ability to be productive and successful in an intense work environment
● Has the ability to work in a team environment and cross departmentally
● Ability to organize and manage multiple priorities
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including
but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other
locations due to cost of labor considerations.
Austin, TX
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is
to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more
targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals,
software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When
you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and
challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible
employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to
fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
We also offer a generous employee referral program!
For more information, visit www.natera.com [http://www.natera.com/].
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment,
and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our
employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender
identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally
protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
[https://www.natera.com/notice-of-data-collection-california-residents]
Please be advised that Natera will reach out to candidates with a @natera.com [http://natera.com/] email domain ONLY. Email
communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request
interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has
spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement
authorities to prosecute any related cyber crimes.
RESULTS PHYSIOTHERAPY, A BRAND PARTNER OF UPSTREAM REHABILITATION, IS LOOKING FOR A PATIENT CARE COORDINATOR TO JOIN OUR TEAM IN AUSTIN, TX (SOUTHPARK MEADOWS) Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills – must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram [https://www.instagram.com/upstreamrehabilitation/?hl=en], and check out our LinkedIn [https://www.linkedin.com/company/upstream-rehabilitation/] company page to learn more about what it’s like to be part of the #upstreamfamily. [https://www.facebook.com/UpstreamRehab/] CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM [https://youtu.be/v7xAyAm0Myk]
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. The base compensation is $125,000. This role is also eligible to earn variable / commission with total target compensation (base plus variable/commission) of $200,000. #LI-KS1 Job Description: The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer- facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. This is a field based role requiring 20% or greater overnight travel depending on the territory's geography. Job Responsibilities: * Will work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the TAM will develop and execute business development plans working closely with the account’s key stakeholders * Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical * Increase Heartflow usage within the designated key strategic Heartflow account by: * Maintaining and building relationships with referring physicians and other key clinical stakeholders * Educating customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs * Promoting / championing Heartflow and building advocac * Production/Success/Achievement of the TAM will be evaluated and based on performance in active/targeted accounts(metrics): * Meet / exceed quota for the strategic Heartflow account (within existing customer locations) * cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts. Skills Needed: * Proven sales skills and track-record of sales achievement * Account development - Experience building and supporting strong clinical programs is preferred. * Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers. * Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, hospital marketing and key strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption. * Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training. * Customer-focused mentality. * Ability to explain medical technologies to referring physicians and health care professionals. * Knowledge of cardiac patient pathways and diagnostic technology is preferred. * Self-motivated and ability to initiate, organize, and complete projects. * Excellent problem-solving ability, especially under pressure. * Extremely strong work ethic. * Works well in a cross-functional team environment. * Ability to work effectively with customers from a wide range of technical and clinical backgrounds. * Excellent verbal and written communication skills. Professional etiquette. * Experience with Salesforce.com [http://salesforce.com/] or similar CRM Educational Requirements & Work Experience: * 4-year degree with 5+years of related sales or clinical experience or 2-year degree with7+ years related sales or clinical experience. * Degree in Science, Medical, Business, Marketing or Technical field is preferred. * Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired. * Experience with introducing new cardiovascular technologies into hospitals is highly desired. #LI-Remote Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/ [https://www.heartflow.com/about/careers/].
As one of the largest, most diversified utility contractors in North America, MICON Group, Inc. has been unlocking the potential of infrastructure and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. At every turn we consider safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. The safety of our people, our contractors, our customers, the environment, and the communities in which we work, is our highest core value. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as a Health Safety & Environmental Admin can change yours. A Director of HSE is responsible for working within corporate strategies and policy frameworks to design, implement and direct programs, guidelines, and procedures while providing personal leadership and setting an example to follow all environmental, health and safety work practices and procedures. This position will interface with senior management, peers, subordinates and client personnel to effectively oversee project site HSE plans and align with corporate values, requirements and initiatives. It is essential to possess excellent organizational and written and verbal communication skills. Critical for success are the abilities to provide leadership, structure, enhance customer service and drive innovation and process change across the organization. Why MICON Group, Inc.? * We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors * Our steady, strategic growth revolves around a commitment to quality * We are family owned and operated * We invest an average of $5,000 per employee on training each year * We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more! * We reward hard work and dedication with limitless opportunities * We believe it is everyone’s responsibility to promote safety, regardless of job titles. * Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan. Why you? * You like to surround yourself with dedicated, value-driven people * You believe there is a solution to every challenge – and you can find it * You understand the importance of small details on large projects * You like to know your efforts are noticed and appreciated * You want to make your own decisions, but know support is always available * You want to work to make a difference in people’s lives * You are comfortable with public speaking, traveling and utilizing technology to perform HSE responsibilities * You help facilitate a positive safety culture within a union environment What it takes? * 10+ years of HSE experience in the utility construction industry, compliance/regulation experience, or an equivalent combination of safety and construction experience * Safety Credentials (i.e., CHST, CUSP, CSP, COSS, OSHA 500, etc.) * Ability to attract, develop, manage and retain talent * Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team * Ability to travel with minimal lead time in response to HSE needs AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/ [https://www.michels.us/website-user-privacy-policy/]