Safety, Reliability, and Maintainability (SRaM) Engineer

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Team The Site Reliability Engineering team’s mission is to improve the reliability of Neo4j’s DBaaS product: Neo4j Aura. Operating at a global scale across all three major cloud providers, Aura runs hundreds of Kubernetes clusters and hosts thousands of Neo4j instances in production at any given time. We’re reshaping what SRE means at Neo4j Aura—and we want you to be part of that journey. Rather than firefighting or chasing alerts, we’re helping teams design for reliability from day one. That means building the tools, practices, and culture that embed SRE principles at the heart of how Aura operates. You’ll be joining a team focused on long-term resilience, engineering excellence, and meaningful collaboration with product teams. The Role * Automate for insight and scale: Build systems that make troubleshooting fast, safe, and scalable across thousands of Neo4j instances. From internal tools that surface clear insights to canaries that support safe rollouts, you’ll focus on automation that elevates reliability engineering. * Treat operations as a software problem: Replace tribal knowledge and ad-hoc scripts with tools and systems that codify best practices—making operations predictable, scalable, and repeatable. * Design for resilience, learn from failure: Own and evolve the tooling and processes behind incident response. From clear alerts to blameless reviews, you’ll help ensure teams respond with confidence and learn with clarity. * Champion reliability as a product feature: Help teams define and act on SLIs and SLOs, turning reliability into a shared, data-driven priority across engineering. * Create signals, not noise: Shape an observability stack that tells us what matters, when it matters—so we can detect issues early and resolve them quickly. WE'RE INTERESTED IN HEARING FROM ENGINEERS WITH DEEP EXPERIENCE IN SOME OF THE FOLLOWING AREAS * Writing backend tools and automation in Go—our primary language—with an emphasis on sound architecture, testing, and maintainability. Strong software skills in other languages, like Python, are also welcome. * Applying SRE practices in real-world environments: defining SLIs and SLOs, reducing toil through automation, and driving reliability through engineering. * Collaborating with other teams to promote SRE thinking—educating on principles like observability, ownership, and service level objectives. * Troubleshooting large-scale, cloud-based systems with confidence and curiosity. * Monitoring distributed systems and understanding their performance characteristics. * Designing systems with reliability, safety, and debugability as first-class concerns. * Working with observability tools like OTel Collector, Prometheus, Grafana, and Google Cloud’s operations suite. * Deploying and managing applications on Kubernetes; cluster-level administration is a plus. * Managing infrastructure with Kustomize and Terraform—keeping it clear, modular, and easy to evolve. * Building and maintaining CI/CD workflows—ours run on GitHub Actions. * Participating in on-call rotations and incident response with a focus on improvement, not blame. * Writing and contributing to postmortems that lead to meaningful, lasting changes. #Li-Hybrid Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

Description Position at Hood Lumber Hood Industries, Inc. is a blend of wood manufacturing and distribution concerns that include plywood, lumber manufacturing plants, and twenty-three specialty wood product distribution operations, located in fifteen states serving northeast, southeast, and southwest United States. Hood Lumber, a division of Hood Industries, Inc. is seeking a Maintenance Manager (Asset Reliability) for our Bogalusa, LA facility. This position would lead the successful development and implementation of the mills reliability program as well as manage the maintenance and electrical departments in all things related to equipment reliability, talent acquisition, and team leadership and development. Purpose: Lead the overall manufacturing operations by utilizing the Hood Management Philosophy of “The Hood Way” by engaging People and managing through Process to drive sustainable Performance while maintaining positive employee relations, meeting the company’s production goals, while operating within company policies, guidelines, and regulatory requirements. Key Responsibilities: Manage and direct the activities of plant maintenance and electrical personnel, with gate-to-gate responsibility for the management of contracted workers. Develop and implement a comprehensive asset management strategy for the lumber mill, prioritizing reliability and maximizing asset lifecycles. Lead the development and implementation of Key Performance Indicators (KPIs) specific to asset reliability, tracking and reporting on these KPIs to measure the effectiveness of maintenance efforts and identify areas for improvement. Oversee the implementation of reliability-centered maintenance (RCM) programs for all lumber mill equipment. Analyze equipment functions, potential failure modes, and consequences of failure to create targeted PM tasks that maximize uptime and prevent catastrophic breakdowns. Champion a culture of preventative maintenance throughout the organization. Lead efforts to shift from reactive maintenance approaches to proactive strategies that focus on preventing equipment failures before they occur. Drive continuous improvement initiatives within the maintenance department while improving asset utilization. Manage the maintenance budget to ensure resources are allocated effectively towards maximizing equipment reliability and minimizing downtime costs. Monitors the use and inventories of spare parts, maintenance supplies, and equipment and initiates reordering when necessary. Establishes and maintains a computerized maintenance management system (CMMS) for tracking work orders, spare parts, and maintenance history of plant equipment. Communicate regularly with all maintenance technicians, both individually and as a group, to ensure good two-way communication concerning maintenance issues. Identify opportunities for equipment upgrades and modifications that enhance reliability and maintainability, collaborating with other departments to implement these upgrades. Lead root cause analysis (RCA) efforts for equipment failures. Develop and implement corrective actions to prevent recurrence and improve overall asset reliability. Perform criticality analysis of assets to prioritize maintenance efforts. Stay up to date on the latest reliability engineering practices such as Total Productive Maintenance (TPM) and Lean Maintenance principles. Provide ongoing training and development for maintenance personnel on reliability principles and best practices. Direct, maintain, and enforce policies and procedures including safety and environmental requirements, upholding maximum safety standards for all maintenance technicians. Responds to repair and modification requests from the Safety Committee and/or Safety and Environmental Manager. Manage work schedules to ensure the department’s resources and time are used in the most efficient manner. May also have additional responsibilities related to the operations of the plant, as assigned. Demonstrate commitment to the team and vision for the facility. This may include duties and responsibilities as assigned and a flexible schedule. Requirements/Qualifications: Minimum of 5 years of plant maintenance experience, with a strong background in reliability. Minimum 3 years of supervisory experience in plant maintenance with a proven leadership track record. Strong understanding of reliability engineering principles and asset management best practices. Proven ability to develop and implement KPI’s to measure maintenance effectiveness and efficiency. Experience with managing maintenance budgets and allocating resources effectively. Strong track record for implementing continuous improvement initiatives in a maintenance or asset management environment. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams (engineering, production, procurement) on reliability-focused projects. Demonstrated leadership skills to motivate and guide the maintenance team towards a culture of reliability and continuous improvement. Computer knowledge including proficiency in Microsoft Office applications and CMMS. Preferred Requirements/Qualifications: Bachelor’s degree in mechanical/electrical engineering or related discipline. Continuous education in a degreed program, and/or additional certifications. Experience with reliability centered maintenance (RCM) methodologies and PdM technologies. Proficiency in using reliability analysis tools such as Failure Modes and Effects Analysis (FMEA) and cause-and-effect diagrams (Ishikawa diagrams). Salary Range - $111,000 - $138,000 Additional Information: Hood Industries offers a competitive salary and an excellent benefits package including medical, employee assistance program, dental, vision, cancer, life, flexible spending account, 401k, and LTD, available first of the month following completion of one month of continuous full-time employment. Hood Industries requires that applicants consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. An Equal Opportunity Employer