Sr. Sales Strategy & Operations Manager (12-Month Fixed Term)

COMMERCIAL PROJECT & STRATEGIC INITIATIVES LEAD (12-MONTHS MATERNITY COVER) AT A GLANCE We are looking for a strategic, action-oriented, and highly capable Commercial Project & Strategic Initiatives Lead to step into a critical 12-month maternity cover role. In this position, you won't just manage timelines, you will own the execution of high-impact strategic initiatives across our global commercial landscape. You will take point on complex, cross-functional projects, orchestrate alignment between diverse stakeholder groups, and importantly, ensure that new programs are successfully adopted by regional markets to drive tangible business growth. YOUR TEAM You will be joining the Global Commercial Programs & Market Expansion team - the command centre behind some of our most critical and high-impact strategic initiatives. This is where strategy turns into action and where we push ideas all the way to the finish line. Operating at the intersection of Commercial Strategy, Sales, Product, GTM, Tech, and regional markets, the team drives the programs that shape how we operate, scale our business, and unlock new growth opportunities. We take complex challenges, bring clarity and structure, and turn them into tangible results.  While anchored within the broader Commercial Operations setup, the team operates with a strong strategy and business development mindset, focusing on translating strategic priorities into execution that drives premium growth and commercial impact. Think of us as the team that bridges strategy and execution, aligning the right people, making sharp decisions, and turning ambition into measurable business results. If you’re energized by shaping direction, solving complex challenges, and driving real impact, you found your team! YOUR MISSION * Drive Complex Strategic Initiatives: Take end-to-end ownership of large-scale, high-priority commercial projects from ideation through to final delivery, ensuring milestones are met on time and within scope. * Cross-Functional Orchestration: Act as the ultimate bridge between Commercial Strategy, Sales, Product, GTM, and Tech. Align diverse teams around unified project goals, navigating a complex matrix organization with ease. * Strategic Stakeholder Management: Proactively engage and build deep trust with internal stakeholders and senior leadership. Manage expectations, navigate conflicting priorities, and facilitate sharp, data-driven decision-making. * Drive Adoption & Change Management: Ensure that projects don’t just launch, but land. Own the post-launch adoption strategy, ensuring regional markets and teams fully integrate new tools, programs, and commercial frameworks into their daily operations. * Impact Communication: Deliver clear, compelling project updates, risk assessments, and milestone reports to the Cross-Functional Program Management Team and executive leadership. YOUR STORY * Experience: A minimum of 6 years of proven experience leading complex project management, program management, or strategic initiatives (experience in management consulting or a fast-paced global commercial environment is highly valued). * Project Mastery: Exceptional project management capabilities with a track record of successfully delivering large-scale, multi-layered initiatives in matrixed organizations. Project management certification (PMP, PRINCE2, Agile) is preferred. * Stakeholder & Influence Skills: Outstanding interpersonal and communication skills. You are an expert at managing senior stakeholders, resolving conflict, and influencing cross-functional teams without direct authority. * Adoption Focused: Demonstrated experience in change management, training rollout, or user adoption strategies, ensuring organizational changes stick. * Problem Solver: A natural ability to bring structure to ambiguity, break down complex challenges into actionable steps, and maintain a solution-oriented mindset. * Tools & Languages: Proficiency with enterprise project management tools (e.g., Jira). Fluent in English; additional languages are a clear plus. WHAT WE OFFER A fair and balanced internal recruiting process with an opportunity to learn about other teams, roles, and challenges. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. The Ads Product Marketing Strategy & Ops team is a key partner to Ads Product Marketing (PMM). We sit at the center of how Ads Product Marketing shapes and goes to market with new solutions. We connect the field to the roadmap, turning seller insights into action and ensuring our go-to-market strategies reflect what advertisers and customers actually need As the Inbound Program Manager, you will build and run the systems that capture, synthesize, and activate field intelligence across Ads Product Marketing. You'll design the programs and processes that transform fragmented seller and customer feedback into structured inputs that shape product strategy, messaging, and enablement priorities. In this role, you’ll partner closely with Product Marketing, Product, Sales, and other Strategy and Ops functions to build listening programs, run recurring feedback loops, and enable Ads PMM to synthesize the insights that help our teams build better products and go to market with more relevance. Your work will ensure that sellers and advertisers have a clear, reliable channel to influence what we build. What you’ll do: * Own the Voice of Sales program end-to-end — design and run structured mechanisms that continuously collect, tag, and synthesize insights from Sales and customer-facing teams. * Build and manage Voice of Customer infrastructure — establish repeatable processes for capturing advertiser and customer signals and route them to the right PMM and Product stakeholders. * Facilitate the translation of field and customer insights into actionable outputs — oversee recurring reporting and synthesis that make it easy for PMMs and PMs to act on what they're hearing. * Close the feedback loop with Sales — ensure Sales teams receive timely, transparent updates on how their input is influencing roadmap decisions, messaging priorities, and enablement resources. * Design and build internal tools that scale how we capture, organize, and distribute insights — including AI-assisted workflows, structured intake forms, tagging systems, dashboards, and knowledge bases that reduce manual lift and increase signal quality. What we’re looking for: * 8+ years of experience in program management, product marketing operations, or a related role — ideally in a product-led or go-to-market environment. * Bachelor’s degree in a relevant field such as Business Administration , or equivalent experience. * Demonstrated experience building or running structured feedback and listening programs (e.g., Voice of Customer, Voice of Sales, win/loss, field advisory programs) — including owning the full cycle from intake to insight delivery. * Proven ability to design and build internal tools and workflows — including AI-assisted systems, structured intake and tagging frameworks, dashboards, and knowledge bases that scale cross-functional insight sharing. * Strong cross-functional collaboration skills, with experience working across Product Marketing, Product, and Sales teams to drive alignment and influence roadmap and GTM decisions. * Excellent synthesis and communication skills — you can take qualitative and quantitative field input and turn it into clear, compelling narratives and reports for different audiences, from ICs to leadership. * Experience creating and managing recurring reporting programs. * Highly organized and proactive, with a track record of building scalable processes and sources of truth in ambiguous, fast-moving environments. * Comfortable with a broad toolkit — project management platforms, survey tools, wikis, dashboards, and presentation tools — and able to quickly ramp on internal systems. * Experience using AI-enabled tools in day-to-day workflows and artifact creation. * Nice to have: experience supporting product marketing teams; experience working with globally distributed sales organizations. Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement:  * We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. * This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.  #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $98,561—$202,918 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.