Senior Partner Manager

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, with 10% of greenhouse gas emissions coming from food waste! At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together. We are the world's #1 app for fighting food waste and we work with thousands of restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has expanded rapidly across Europe, the US, and Canada, with over 500 million meals saved across our 20  countries to date. We’re proud of what we’ve achieved so far, but did we mention the issue is huge? We always want to raise the bar and that’s where you come in. Your mission at Too Good to Go… We’re looking for an exceptional Global Director of Logistics & Fulfillment to lead the end-to-end logistics and fulfillment engine behind Parcels across transportation, warehousing, repack, pick/pack, and last-mile delivery. This is a strategic role with a highly operational core: you’ll define the global fulfillment strategy, build the partner ecosystem, and drive the day-to-day performance and continuous improvement needed to scale reliably in an agile, high-growth environment. You will report to the VP Operations, Parcels and sit on the Global Parcels Leadership Team, leading a global organization of 15+ team members across 10+ countries. Our Parcels business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into bundles, which are then offered to our users at a discount of ~50% off of original retail.  Sold through our existing Too Good To Go app, customers can opt to have their orders conveniently delivered to their doorstep or pick it up from a nearby location. Instead of allowing these products to go to waste, manufacturers decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. In the role, you will: Build and scale a best-in-class fulfillment network (strategy + execution) * Own and optimize the full Parcels logistics value chain: inbound to warehouse, repack/kitting, inventory management, pick/pack, carrier handoff, last-mile delivery, and returns/claims. * Architect and execute a logistics and fulfillment strategy that supports cost efficiency, service quality, and international growth. * Operate comfortably in ambiguity: create structure fast, make trade-offs, and iterate as we scale. Own and manage the 3PL and carrier ecosystem * Evaluate, select, and onboard 3PLs, fulfillment partners, and data/visibility providers; negotiate commercial and legal terms and ensure strong governance. * Define and implement operational standards with partners: facility/site design, process flows, repack specifications, SOPs, WMS/data integration, ERP migrations and capacity planning. * Lead quarterly and annual business reviews; own partner performance against SLAs and drive corrective action when service or cost drifts. Drive performance through S&OP, planning, and inventory discipline * Be an active driver of the monthly S&OP cadence, connecting and challenging demand forecasts, supply planning, capacity, and operational constraints. * Partner closely with Commercial and Supply Planning to maintain healthy inventory: reduce obsolescence, shrink, and write-offs, and improve inventory turns. * Build dashboards and operating rhythms that create transparency and decision speed across markets. Lead teams and cross-functional execution in a matrix * Lead and develop a global logistics organization; set clear priorities, empower local leaders, and raise the operational bar across markets. * Work shoulder-to-shoulder with Commercial, Marketing, Product, Finance, Projects/CI, and local Operations teams to execute against business goals. * Lead complex cross-functional initiatives (e.g., carrier transitions, new country launches, peak readiness, system implementation, process changes). What success looks like for this role: * A scalable, repeatable fulfillment model that behaves like a modern e-commerce operation: reliable delivery, strong unit economics, and operational control. * Strong partner performance and accountability: clear SLAs, measurable outcomes, and continuous improvement. * Define and implement service metrics (e.g., on-time delivery, refunds, delivery quality) while driving down cost-to-serve. * Inventory health and planning maturity: fewer write-offs, fewer surprises, faster decision cycles.  What is required for this role: * Experience in senior logistics / fulfillment leadership (or similar), ideally in e-commerce, food delivery, meal kits, retail, or food/CPG supply chain. * Proven experience building and managing multi-country logistics operations with multiple 3PLs and carrier partners. * Strong track record in warehouse process design and optimization (directly or through 3PLs): pick/pack, repack/kitting, layout, capacity planning. * Experience with cross-border and pan-European parcel networks is a strong advantage. * Experience in a global matrix organization is a plus. * Strong analytical capability (KPIs, dashboards, root-cause problem solving) and planning discipline (S&OP, capacity, inventory). * Excellent stakeholder management—able to align teams, challenge constructively, and drive decisions. You’ll succeed in this role if you are: * A strategic operator: you can design the system and also roll up your sleeves to make it work day to day. * Comfortable moving fast: you can deliver outcomes in an agile, iterative environment without waiting for perfect information. * Commercially sharp: you understand unit economics, contract levers, and how to scale with partners without losing control. * Calm under pressure: you can handle peak periods, partner incidents, and operational fire-fighting while still improving the system. Our values: * We win together: Food waste is a big beast to fight. We can do it if we win together as Waste Warriors with no ego. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving.  * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.  What we have to offer: * A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change. * The experience of being part of an international company with 1300+ enthusiastic and highly talented teammates across 20 countries (and growing). * Strong personal as well as professional development in an intense and high-growth scale-up environment. * An open company culture where you have the independence and room to unleash your creativity. * A strong team culture where successes are celebrated together. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

📈 Scale:  We’re growing fast: Our community of 133+ million registered users and 261.000 active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4 Million tonnes of CO2e! We partner with some of the industry’s biggest names like Dunkin’ Donuts, Whole Foods Market, Krispy Kreme, to drive social and climate impact. 🌱 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50%+ off retail value.  🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions to be exact.  ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in FastCompany list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner. This role will be based in Paris, focusing on our business in France. You will report directly into the Regional Head of Commercial and will work in a small but motivated team. You will speak French and English fluently - any additional languages are a bonus!  Your Mission Our “Too Good To Go Parcel” business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into “Too Good To Go Parcels”, which are then offered to our users at a discount of ~50% off of original retail. Sold through our existing B2C marketplace, customers can opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location, creating a surprise element as customers unbox their Too Good To Go Parcel. Instead of allowing these products to go to waste, manufacturers significantly decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. We are building a global team of best-in-class, ambitious, motivated, and collaborative people who all share a desire to change the world as well as have an inherent love of food! If you have a mix of key account management, category management, business development, and buying expertise, preferably in the FMCG industry, then we would love to hear from you. Ideally, you will already have a little black book of food manufacturing contacts to drive your impact from day one. Please note: This is a 8-month fixed-term contract to cover parental leave. However, there is potential to transition into a permanent role should the opportunity arise. Your Key Responsibilities * Business Development - you won’t be afraid to pick up the phone and build new connections to develop partnerships across all food & non-food categories and suppliers * Account Management - you’ll continually look for ways to drive existing partnerships forward, always with the mission and customer in mind * Strategic planning - you will map a pipeline for a specific set of categories, including full stakeholder mapping, analyses of potential supplier partners and analysis of market opportunity sizing * Responsibility for initiating, developing and analysing strategic trials to further understand our consumer profiles and routes to driving greater profitability * Portfolio management - you will be negotiating daily with our suppliers to achieve the best prices and ranges, buying products that will surprise and delight our customers * Delivery of P&L targets through balancing risk and spend, tracking all expenditures against monthly projections * Contributing to and ensuring the rollout of segment strategy plans A Day in the Life of * Balance and deliver to an agreed margin target across a range of suppliers and products * Source new suppliers, develop existing relationships and continually review pricing and range in order to deliver both profit and customer experience * Proactively manage your supplier portfolio - instigate and deliver weekly, quarterly and annual business review meetings to continually deliver added value to our suppliers * Make timely, data driven decisions on inventory and proposed stock holdings * Work in close collaboration with demand planning and forecasting to capitalise on trends, tracking and reporting any opportunities and challenges * Drive growth with partners, through new product categories, international relationships and greater volumes * Adhere to and input into the evolution of current SOPs and strategies. Ensure all documentation processes are followed and that information is delivered to the appropriate departments after purchase.  WHAT WE’RE LOOKING FOR * Extensive business growth experience, demonstrating an ability to build relationships, establish trust, and develop true partnerships * Excellent commercial acumen - you can navigate your way confidently around a P&L and are experienced in price/ promotional modeling * An unwavering customer-centric approach - you will have a good understanding of how to develop a proposition that is both innovative and exciting whilst keeping the customer experience at the heart of everything you do * You’re an excellent communicator - you understand when to speak and when to listen, and you are skilled in leading conversations and presenting at all levels * A passion for the mission and for raising awareness of food waste and sustainability * An analytical mindset - you are confident using raw data to proactively investigate trends and opportunities * An independent yet collaborative nature - your colleagues will be dotted all around the world so you must have the desire to connect and share with others virtually whilst being happy to work independently * You will speak fluent French and English - any additional languages are a bonus! * Experience in the FMCG industry - across any of the following teams: Buying, Account Management, Category, Business Development Our values * We win together: Food waste is a big beast to fight. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving. * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. What we offer * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer  BENEFITS * Flexible Work & Time Off * Enjoy hybrid working (3 days onsite and 2 days remote) from our great offices * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment * Additional days off for significant life events * Connection & Community * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs) How to apply * We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. * Submit your CV and Cover letter in English. * Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging. * The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager and a case study and a final interview with the Regional Head of Commercial. #LI-PB1 A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.