Senior HR Business Partner

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   We are looking for a Senior HR Business Partner to join our Paris-based People Team and support our Engineering squads. In this hands-on role, you will partner directly with leaders, managers, and employees in France to support team performance, career development, and daily people topics. You will play a vital role in translating business priorities into practical actions while helping to simplify our internal processes and rituals. Joining a collaborative team of three, you will contribute directly to the health, engagement, and sustainable growth of our Engineering organization.  Because of the highly collaborative nature of this role, it is expected for this HRBP to be in the office a minimum of 3 days per week. WHAT YOUR IMPACT LOOKS LIKE At Shift, we value ownership from day one. In this role, you will: * Build Trusted Partnerships: Develop strong relationships with Engineering leaders and managers to understand team dynamics and translate everyday challenges into practical people actions. * Manage French Employee Relations: Apply deep knowledge of French employment law to manage employee relations topics and oversee CSE management with structure and fairness. * Make Processes Simpler: Streamline HR processes, documentation, and ways of working to remove unnecessary complexity for managers and employees. * Coach and Enable Managers: Coach leaders on feedback, performance management, conflict resolution, and communication to help them become autonomous, confident people leaders. * Spot Emerging Trends: Listen actively to feedback, detect recurring organizational patterns, and address underlying risks before they escalate. * Collaborate Across the People Team: Partner with the broader People Team on cross-functional initiatives like compensation reviews, organizational design, and employee lifecycle improvements. * Solve Issues Without Drama: Handle sensitive situations, disagreements, and organizational changes calmly, transparently, and with high emotional intelligence. WHAT YOU'LL NEED TO SUCCEED We are looking for a Shifter who is… * An Experienced HRBP: You bring solid HR Business Partner experience, ideally from a fast-moving technology, SaaS, or data-driven scale-up environment.  Although you will primarily support France, multi-national experience is a plus. You enjoy working close to the business and solving concrete problems. You can listen beyond the surface, and navigate different perspectives without causing drama.  You build trust through fairness, clarity, discretion, and consistency. * An Expert in French Labor Law: You possess practical expertise in French employment legislation and feel comfortable navigating compliance and employee relations. You know when to bring structure, when to escalate, and when to seek legal partnership. * A Growth-Minded Professional: You are motivated by complexity and look for opportunities to continuously learn, test new ideas, and adapt to organizational changes. * Bilingual in French and English: You communicate confidently in both languages, allowing you to manage sensitive local conversations and align smoothly with global teams. * A True Team Player: You naturally share context, ask for input, offer help, and view human resources as a collective team effort rather than a solo territory. You are open to supporting different populations or topics when needed. * Pragmatic and Adaptable: You balance strategic conversations with operational follow-up and do not need everything to be perfectly defined before taking action. * Structured and Clear: You bring organization and consistent follow-through to your work, making processes easier and more accessible for everyone. You know that scale-up environments require adaptability and good judgment, not heavy process for the sake of process.   WHAT SUCCESS LOOKS LIKE After a few months, you will have built strong trust with leaders and employees. You will be seen as a reliable partner who brings clarity, calm, and practical solutions. You will help managers handle people topics more confidently, including difficult conversations. You will also contribute to a stronger HRBP team dynamic by sharing context, improving ways of working, and supporting the broader People agenda. Most importantly, you will help us create an environment where Shifters can work well together, grow, and perform sustainably.   Interview Process: * Head of TA * Head of HRBP and People Ops * Head of Organizational Development and Learning * Engineering/Technology Stakeholder/Partner * Chief People Officer To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Who is Shift? At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding. Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses. About the role: As a Senior HR Business Partner at Shift, you'll work directly with leaders at all levels to help build a high-performing, engaged, and inclusive workplace. This is a practical, hands-on role especially suited for someone with experience in financial services, supporting Sales, Customer, and Credit teams. You'll provide clear, commercially grounded HR guidance, deliver People & Culture initiatives, and support business goals in a fast-paced, technology-driven environment. What you’ll do: * Partner with leaders at all levels, from frontline managers through to the executive team, as their primary People & Culture contact across Sales, Customer, and Credit * Provide confident, commercially grounded advice on the full range of people matters, from day-to-day employee questions through to complex and sensitive issues * Coach and build manager capability in performance, engagement, and team leadership across client-facing and credit functions * Advise on org design, role clarity, and workforce planning as the business grows and evolves * Support the integration and development of high-performing teams, ensuring a strong employee experience from day one * Lead and contribute to change projects including restructures and system rollouts affecting your client groups * Keep policies and procedures applied consistently, with a sharp eye on regulatory and compliance obligations in financial services * Partner with leaders on HR risk, helping them navigate complex people matters with confidence * Identify and recommend improvements to people processes and ways of working across your functions * Contribute to broader People & Culture initiatives and projects across the business What you’ll bring: * 7+ years of generalist HR or People & Culture experience, ideally in financial services * Up-to-date knowledge of modern HR practices in a regulated environment * Confidence guiding leaders at all levels, including senior and executive stakeholders, through change and complex people issues * The ability to manage competing stakeholder demands across multiple functions without dropping the ball * Clear communication and coaching skills with the ability to influence and advise across diverse business functions * Strong problem-solving and decision-making skills * Tertiary qualification in HR, Business, or a related field (preferred) Key benefits: * Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business. * Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy. * Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy. * Family support – industry leading 26 weeks paid parental leave. * Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work. * Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities. #LI-Hybrid