Sökresultat för "artificial intelligence"

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Sinch is on a multi-year journey to responsibly scale AI across Enterprise IT (EIT). We’re looking for a Specialist AI Technical Product Manager to take ownership of core AI capabilities as part of the EIT domain to ensure AI is safe, effective, and enterprise-ready. You’ll partner closely with our central AI Function (responsible for end-user experience, including agent configuration and design) and act as the bridge to Infrastructure, End-User Support, Security, and other IT teams. You’ll define, deliver, and continuously improve the technical products, integrations, and operating model that enable AI at scale. This role is based in Stockholm, Sweden (Hybrid) and reports to the VP, Business Operations EIT. What You’ll Do Own the AI Product Strategy: Define and manage the roadmap for enterprise AI capabilities, including connectors, LLM services, governance tools, and guardrails. Deliver Secure Integrations: Design and implement AI connectors for platforms like Microsoft 365, Slack, Jira, SAP, and data warehouses, ensuring performance and resilience. Build Knowledge Foundations: Set standards for data ingestion, classification, enrichment, and retention to power AI systems while protecting sensitive information. Drive AI Quality & Safety: Define success metrics, run A/B tests, and establish monitoring for drift, hallucinations, and compliance. Ensure Security & Compliance: Collaborate with Security, Legal, and Privacy teams to meet ISO 27001, SOC 2, and GDPR requirements; create incident response playbooks. Enable Adoption: Develop support playbooks, training programs, and clear roles across IT and business units to scale AI responsibly. REQUIREMENTS Education: Bachelor’s in Computer Science, Engineering, or related field (Master’s preferred). Experience: 3+ years in Product Management or Technical Program roles delivering AI/ML or data-driven products in enterprise environments. Security & Compliance: Strong grounding in data privacy, DLP, PII handling, and audit requirements. Ways of Working: Comfortable with Agile/Scrum; able to write clear PRDs and architecture diagrams. Soft Skills: Excellent communication and stakeholder management; proven ability to influence and lead change. Nice to Have: ITIL v4 and cloud certifications. Technical Expertise: Hands-on with LLMs and platforms like OpenAI, Anthropic, Azure OpenAI, AWS Bedrock (Google Agentspace is a plus). Familiarity with RAG architectures, embeddings, prompt management, and evaluation frameworks. Experience building secure APIs/connectors (REST/GraphQL) and working with cloud platforms (AWS, Azure, GCP). Knowledge of enterprise IT systems (Microsoft 365, Jira, Slack) and identity/access management (Azure AD, Okta). Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Stockholm, Sweden. Relocation and visa sponsorship are not available for this role OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Are you hands-on when needed for test, lab and automation, but more importantly see the bigger picture and know how to get an entire team involved and united around quality? Do you want to do that in an environment where AI isn't just a talking point, but how you actually work? We're looking for a QA Engineer to join our Device Management Test team in Lund. Who is your future team? You'll join the Device Management Test team within R&D QA, working in our Developer Experience team, a highly skilled, AI-first group at the forefront of how Axis builds with AI for the future. Axis partners build on our cloud platform, everything from device management and video streaming to analytics. Your team's job is to make that easy: intuitive APIs, robust SDKs, and tools that let partners ship fast, securely, and without friction. The result? Customers get flexibility, partners get speed to market, and everything stays compatible. Day to day, you'll work in an agile, cross-functional team that owns its software end to end, from development and testing through delivery and monitoring. You'll also have the support of test engineers across surrounding teams to maintain consistent test strategies and a unified methodology. This is a team where AI is embedded in everything we do, from how we approach strategy, ways of working and automation to how we think about quality at scale. If you have a genuine curiosity for AI and want to explore how it can transform quality assurance, you'll feel right at home here. What you'll do here as QA Engineer Yes, you'll troubleshoot bugs, set up labs, and build automation together with your team. But the bigger part of this role is stepping back and making sure quality is everyone's responsibility, not just yours. You set up the structures and processes that make it easy for the whole team to contribute. And you'll explore how AI can make our testing smarter, not just faster. Your work directly impacts the quality of the platform that Axis's partner ecosystem depends on - when you raise the bar, the entire developer experience improves. Testing and development: Develop and maintain automated test scripts and frameworks together with the team Perform user-centered testing based on use cases, with a focus on usability, security, and the customer perspective Test early in the development cycle alongside developers, including troubleshooting, debugging, and root-cause analysis Build and maintain, with the help of the team, the monitoring, analysis, and tooling needed for our production systems, and act on findings to improve quality Strategic quality and team enablement: Drive the test strategy, scope, approach, and priorities, leveraging AI where it adds the most value Ensure an end-to-end perspective, so that integrations and cross-team flows are thoroughly covered Identify where test automation and manual testing - including AI-powered approaches - creates the greatest value, and drive its adoption Set up shared test processes, guidelines, and standards that enable the whole team to contribute to quality - and proactively identify risks, gaps, and metrics to keep stakeholders informed Who are you? You love testing and making sure customers get a top-tier experience with our solutions, but you also see how all the pieces fit together and take initiative to make the team better as a whole. You communicate with clarity, whether you're pairing with a developer on a tricky bug or aligning with stakeholders on quality priorities. You have the drive to push things forward, the structure to keep things organized, and the collaborative spirit to bring everyone along. You bring the experience and confidence to influence technical decisions, guide less experienced colleagues, and take ownership without needing to be told. Crucially, you have a genuine interest in AI and its potential to transform how we approach testing, quality, and automation. You're curious, eager to learn, and excited about working in a team that puts AI first in everything it does. We'd love to hear that you have: A degree in engineering (M.Sc. or B.Sc.), information systems, or equivalent experience Demonstrated experience in software testing A strong end-to-end mindset, the ability to understand how individual components integrate into a complete, working solution Solid technical understanding of test architecture and automation frameworks Broad knowledge of test types (i.e. unit, integration, system, and acceptance testing) Professional proficiency in Swedish and English Bonus points for: Experience coordinating or leading test efforts across multiple teams Hands-on experience with AI and machine learning applied to testing or quality assurance Familiarity with cloud-based platforms, APIs, SDKs, or web services Professional experience in testing applications, web services, or APIs Knowledge of CI/CD pipelines and how test automation integrates into them Comfort with a DevOps mindset and shared responsibility for production systems Knowledge in programming - from your education, professional experience, or personal projects Ready to Act? Vacation is important! At Axis we value work-life balance and that means that during summer many of us are on a well-deserved vacation. During this period of time, you can expect some delay in our response, but we will get back to you as soon as possible! Apply today or find out more from our hiring manager Pernilla Allansson at .

Are you ready to take the next step in your academic journey? As a doctoral student with us, you will work closely with leading researchers in a strong, international research environment, with access to advanced laboratory equipment and solid funding opportunities. You will be offered secure employment, high-quality supervision, and room to grow, both as a researcher and as a person.   The Robotics and Artificial Intelligence subject, RAI, at the department of Computer Science and Electrical and Space Engineering at Luleå University of Technology, is now looking for a PhD student to contribute to our growing activities. The RAI team is conducting fundamental research in all the aspects of robotics with a specific focus on aerial, space and bioinspired robotics.   Subject description Robotics and Artificial Intelligence aim to develop novel robotic systems that are characterised by advanced autonomy for improving the ability of robots to interact with the surrounding environment and humans during the execution of specific tasks.   Project description The vision of RAI is aiming in closing the gap from theory to real life, while the team has a strong expertise in field robotics. Specific application areas of focus are multi-robot collaboration, autonomous search-and-rescue, robotics in mining, and the intersection of networks, communication, and intelligent autonomous swarms.The RAI team has a strong European and National participation in multiple R&D&I projects.   Duties As a PhD student you will perform research with substantial theoretical and experimental components that should be published in peer-reviewed major international journals and at major conferences. The position will include supervision of MSc and to assist in grant applications from research funding agencies/councils, the EU framework program or the industry. The position might also involve teaching assistance, seminars and presentations.   You will be working in the field of robotic autonomy, and all activities will be linked with National, European and worldwide R&D Projects.   The research topic is in Robotics and Artificial Intelligence. More specifically, the position will involve dense research activities in designing, experimenting and theoretical development, with the following research areas providing a template for relevant directions: The overall thematic area falls under the keyword Connected Swarms - Network-aware swarm logic - Distributed multi-robot collaboration - Human-Swarm Interaction and Intention-aware Swarms - Ad-hoc mesh connectivity and communication - Multi-role coordination (UAV, UGV, payloads)   Qualifications To be qualified for the position, you must have an MSc degree in Electrical or Mechanical Engineering, Computer Science, or a related subject. Proficiency in C++, Python, and ROS 2 is required. Strong scientific skills with proven excellence in real-life experimentation, as well as very good communication skills, are considered a strong plus. You will represent the group on different occasions, both in Sweden and worldwide, so very good command of English is a must.   For further information about a specific subject see http://www.ltu.se/research/Utbildning-pa-forskarniva/Studieplaner/Allmanna-studieplaner-Teknisk-fakultetsnamnd?l=en   Further information Employment as a PhD student is limited to 4 years, teaching and other department duties may be added with max 20%. Placement: Luleå. Starting: According to agreement   For further information please contact: George Nikolakopoulos, Chaired Professor, (+46 )920 49 1298 geonik@ltu.se   Union representatives: SACO-S Diana Chroneer,(+46 )920-49 2037 diana.chroneer@ltu.se OFR-S Marika Vesterberg, (+46)920-49 1792 marika.vesterberg@ltu.se   In case of different interpretations of the English and Swedish versions of this announcement, the Swedish version takes precedence.   Application We prefer that you apply for this position by clicking on the apply button below. The application should include a CV with a full description of all the scientific merits of the candidate, motivation letter, list of 2 persons that could provide recommendation for the candidate and copies of verified diplomas from high school and universities. The diplomas must be written in Swedish or English. Your application must be written in Swedish or English. Mark your application with the reference number below.   Final day to apply: 16 August, 2026  Reference number:3812-2026

Luleå University of Technology experiences rapid growth with world-leading expertise within several research areas. Our scientific and artistic research and education are conducted in close collaboration with international, national and regional companies, the public sector and leading universities. Luleå University of Technology has an annual turnover of just over SEK 2.3 billion. We have more than 1,800 employees and nearly 21,600 students. We are looking for a Postdoctoral Researcher in Robotics and Artificial Intelligence (RAI) (https://www.fieldrobotics.eu/) based at Department of Computer Science, Electrical and Space Engineering as part of the national research program WASP.     Wallenberg AI, Autonomous Systems and Software Program (WASP) is Sweden’s largest individual research program ever, a major national initiative for strategically motivated basic research, education and faculty recruitment. The program addresses research on artificial intelligence and autonomous systems acting in collaboration with humans, adapting to their environment through sensors, information and knowledge, and forming intelligent systems-of-systems. The vision of WASP is excellent research and competence in artificial intelligence, autonomous systems and software for the benefit of Swedish society and industry. Read more: https://wasp-sweden.org/     You will be part of the Robotics and Artificial Intelligence research group. More information https://www.ltu.se/research/subjects/RoboticsAI?l=en. You will have the opportunity to collaborate with the strong multi-disciplinary and international professional network between researchers and industry associated with the WASP.     Subject description   Robotics and artificial intelligence aim to develop novel robotic systems that are characterized by advanced autonomy for improving the ability of robots to interact with the surrounding environment and humans during the execution of specific tasks.     Project description   The vision of RAI is aiming in closing the gap from theory to real life, while the team has a strong expertise in field robotics. The RAI team conducts fundamental and principled research in all aspects of robotics with a strong European and National participation in multiple R&D&I projects. RAI has participated in the DARPA SUB-T challenge with the CoSTAR Team lead by NASA/JPL (https://costar.jpl.nasa.gov/).     Research topics for this Postdoctoral researcher position will focus on one or more of following key areas, where proof of previous work with experimentally verified results is necessary:   - Distributed robotic autonomy for embodied intelligence   - Data-driven and learning-based control   - Decentralized decision-making and distributed optimization   - Belief-space and uncertainty-aware planning   - Neuro-symbolic and context-aware reasoning for robotics   - Meta-learning for adaptive coordination     Duties   The duties of a Postdoc primarily comprise research. You will perform research with substantial experimental components that should be published in peer-reviewed international journals and at major conferences. The position will include supervision of PhD and MSc students, teaching and supporting in acquiring funds for future research projects from research funding agencies/councils, EU framework program or industry.     Qualifications   In order to be eligible for employment as post doctor you must have a PhD or a foreign degree equivalent to a PhD in Robotics and AI, Automatic control or related subject. A doctoral degree awarded no more than three years before the application deadline provides a useful qualification. Candidates who have been awarded a doctoral degree at an earlier date may also be considered if there are special grounds, for example, different types of statutory leave of absence.     The research tasks require a solid mathematical background with proven advanced experimental capabilities and excellent programming skills (e.g. C++, ROS, Matlab, Python etc.). You should have a strong vision to evaluate and demonstrate the research findings in real life operating conditions, in an approach to close the gap between pure theory and experimental verifications. You will need to represent the group in different contexts, both in Sweden and abroad and hence have excellent skills in English. Experience in Field Robotics and real word experimentation will be highly considered as a merit.     Further information   The employment is limited to 2 years.   Placement: Luleå. Starting date: 01 August 2026     For further information about the position, please contact:   George Nikolakopoulos, Chaired Professor, (+46 )920-49 1298 mailto:geonik@ltu.se     Union representatives:   SACO-S Diana Chroneer,(+46 )920-49 2037 mailto:diana.chroneer@ltu.se   OFR-S Marika Vesterberg, (+46) 920-49 1721 mailto:marika.vesterberg@ltu.se     In case of different interpretations of the English and Swedish versions of this announcement, the Swedish version takes precedence.     Application   We prefer that you apply for this position by clicking on the apply button below. The application should include a CV with a full description of all the scientific merits and publications of the candidate, motivation letter, a research plan with a description of the research topics, list of successful grant applications, list of 2 persons that could provide recommendations for the candidate and copies of verified and translated diplomas from high school and universities. Your application must be written in Swedish or English. Mark your application with the reference number below.     Closing date for applications: 15 June, 2026   Reference number: 2462-2026

Inför sommaren 2026 samlokaliseras Designgymnasiet, KLARA, Praktiska och NTI gymnasiet i Västerås och bildar Westra Aros Gymnasium. Tillsammans kommer vi ha ca 650 elever i gemensamma lokaler i Mimerkvarteret i centrala Västerås. Westra Aros Gymnasium kommer att erbjuda Västerås största utbud av program, inriktningar och profiler. Vår vision är att skapa en plats där mångfald, samverkan och valfrihet kan stå i fokus; vi vill främja samarbeten och möten mellan olika människor med olika talanger. Läs mer och följ vår resa här: https://westraaros.se/ Om tjänstenWestra Aros Gymnasium söker en behörig gymnasielärare i programmering, AI (Artificiell intelligens) samt informationsteknik till höstterminen 2027. Tjänsten är en tillsvidareanställning 100 %.  Undervisningen kommer vara på både Teknikprogrammet och vårt El- och energiprogram med inriktningen Dator- och kommunikationsteknik. Du kommer undervisa i programmering nivå 1, 2, Artificiell intelligens nivå 1, 2 och Informationsteknik nivå 1. Du som söker är en behörig gymnasielärare med goda ämneskunskaper och en god pedagogisk förmåga, vi räknar med att du kan bidra med inspiration och engagera elever till lärande utifrån deras olika behov samt kan variera din undervisning. Vidare har du lätt att skapa förtroende hos eleverna kollegor och vårdnadshavare. Du värdesätter ett nära samarbete med kollegor och är lyhörd för andras kunskaper, strävar efter att alltid utveckla din undervisning och delta i det kollegiala lärandet. Vi lägger stor vikt vid personlig lämplighet. Vi kommer kalla till intervjuer löpande och därför kan tjänsten komma att tillsättas innan slutdatum för ansökan. Westra Aros Gymnasium är en samlokalisering av fyra befintliga skolor som öppnar till hösten. Vi flyttar in i nya, moderna lokaler i Mimerkvarteren, med ett attraktivt läge nära Centralstationen i Västerås. På skolan får du ca 60 lärarkollegor, sammanlagt är vi 75 personal. Hos oss möter du en välorganiserad skola med tydliga strukturer, engagerade kollegor och ett öppet klimat. Vi samarbetar, delar erfarenheter och utvecklar undervisningen tillsammans. Övrig informationTillträdesdag: 2026-08-10Placeringsort: VästeråsOmfattning: 100%Anställningsform: Tillsvidareanställning (vi tillämpar alltid 6 månaders provanställning)Sista ansökningsdag: 2026-08-16 Vi kallar löpande till intervju så skicka in din ansökan redan idag. Kontaktperson: Har du frågor kring tjänsten är du välkommen att ta kontakt med biträdande rektor Efrem Paulus, efrem.paulus@westraaros.se, 021-403941 eller biträdande rektor Ann Eriksson, ann.eriksson@westraaros.se, 021-812087. Är du den vi söker?Välkommen att skicka in dina ansökningshandlingar innehållande CV och personligt brev på svenska där du motiverar varför du söker dig till just denna tjänst. Vi är tacksamma att få din ansökan så snart som möjligt och återkommer med besked så snart vi fattat ett beslut. Vi lägger stor vikt vid personlig lämplighet. Vi kommer kalla till intervjuer löpande och därför kan tjänsten komma att tillsättas innan sista ansökningsdag. Välkommen med din ansökan! Vi har gjort vårt medieval för rekrytering och undanber oss därför kontakt med annonssäljare eller säljare av andra rekryteringstjänster. Vi är en del av AcadeMedia, Nordens största utbildningsföretag. Välkommen att läsa mer på www.academedia.se.

Volumental is the footwear industry’s leading FitTech™ company, using 3D scanning and machine learning to match people with shoes that truly fit. Our vision is “a world without sizes, where every body fits.” We work with brands such as New Balance, Red Wing, Fleet Feet, and Vivobarefoot across 3,000+ stores in 60 countries, with 60M+ foot scans collected, one of the world’s largest datasets of its kind. We’ve always been an AI company at our core. Today, that extends beyond the product into how we build, operating in an AI-native, discovery-driven way to move faster from insight to working solutions. About the role: Volumental's online product puts foot scanning in the hands of shoppers everywhere, no store visit required. It's a fast-moving surface area at an exciting stage, and this role sits right at its center. As Senior Product Manager(AI Builder), you'll own a significant part of our Online product and have a rare opportunity to shape its direction, product-market fit, and growth story. You'll build close relationships with customers and commercial stakeholders to uncover what matters most, run discovery with curiosity and care, and bring ideas to life quickly using AI-native ways of working. You'll contribute thoughtful perspectives on product strategy, grounded in customer insights, commercial realities, and sound product judgment. This is a high-impact role for someone who wants to build, steer, and scale an important product area alongside a technically strong, collaborative, and AI-native team. What you will do: Lead discovery with brands, retailers, and shoppers to develop a deep, actionable understanding. Own a product surface end-to-end, with accountability for customer and commercial outcomes. Bring ideas to life quickly using AI tools (e.g. Cursor, Claude, v0.dev) to explore and validate thinking. Validate AI-generated outputs with strong product judgment. Build trusted relationships with enterprise stakeholders across commercial and partner teams. Contribute to and challenge product strategy with an evidence-backed point of view. Navigate trade-offs with care, balancing short-term needs with long-term value. Identify risks and opportunities, and present well-reasoned recommendations. Communicate openly on plans, progress, and decisions. Travel up to 4 times per year as needed. We're excited about you because you are: Passionate about the things you care about and love to make things better. Able to frame problems and opportunities in ways that inspire new ideas and novel approaches to solving them. Autonomous, able to make decisions and move without waiting for permission. Curious, adaptable, and data-driven. Collaborative and a kind team member who fosters collaboration. Open to teaching others and learning new things. We want you to: Have 4-6+ years of experience in product management or equivalent product-building roles (e.g., design, engineering, or founding), with evidence of building and owning products used by real customers. Have demonstrated strong enterprise stakeholder management. Be fluent with AI tools across discovery, prototyping, and communication. Strong discovery instincts, able to separate signal from noise quickly. Have cultivated your product sense to make decisions that often lead to better product outcomes and actionable learnings that you readily share with others. Feel comfortable in a scale-up setting where frequent trade-offs are needed to prioritize impact and time to value. It's a plus if you: Experience working on e-commerce or shopper-facing journeys Experience working in B2B2C environments (e.g., products involving both business customers and end users) What we can offer you: Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office Flexible work policy (at least 3 days a week from our Stockholm office) We look forward to hearing from you!

Product Marketing Manager PinMeTo is no longer just a location marketing tool - we are evolving into an AI-native growth engine. With the launch of Places AI, we’ve moved beyond static data management into the world of agentic workflows, turning complex multi-location data into automated, measurable business outcomes. As we enter this phase of rapid innovation and sharper commercial execution, we are looking for a Product Marketing Manager to bridge the gap between our engineering breakthroughs and global market dominance. At our headquarters in Malmö, Sweden, you won’t just "write copy." You will join a high-velocity product ecosystem where cross-functional teams - comprising Product Managers, Designers, and Engineers - work as single units to discover and deliver world-class SaaS solutions. In this role, you will own the strategic commercial success of our entire portfolio, translating sophisticated AI capabilities into a narrative that resonates with the world’s largest multi-location brands. Are you ready to turn technical innovation into a market-leading category? The Mission Your goal is clear: Turn product innovation into commercial revenue. You will be the glue between Product, Sales, Marketing, and Customer Success. You aren’t just launching features; you are building the category narrative for the next generation of MarTech. You will ensure every launch is commercially packaged, perfectly positioned for our ICP, and equipped with the firepower Sales needs to win. What You’ll OwnCategory Positioning & Narrative Define and refine PinMeTo’s AI-native category narrative. Own the positioning for Places AI and our integrated platform products. Translate technical capabilities (AI agents, LLMs) into clear, undeniable business value. Own the "Battlecards": Know our competitors better than they know themselves and clarify our differentiation. GTM & Launch Excellence Partner with Product Managers to build structured GTM playbooks for every launch. Partner with management to define pricing and packaging models that drive expansion. Measure what matters: Track pipeline impact, feature adoption, and expansion potential post-launch. Sales & CS Enablement Create the "Greatest Sales Deck" and ROI frameworks that make the value of PinMeTo obvious. Develop cross-sell and expansion narratives to help CS grow our footprint within existing brands. Lead training sessions for internal teams and pilot customers. Market Intelligence Conduct deep-dive win/loss analysis to understand why we win (and why we don't). Validate Product-Market Fit (PMF) before we scale new features. Be the "Voice of the Market" back to the Product team to influence the roadmap. Who You Are The Strategist: You have a proven track record in B2B SaaS Product Marketing, specifically with technical or AI-driven products. The Storyteller: You can take a complex technical feature and turn it into a compelling narrative. Confident communicator, comfortable presenting to internal and external stakeholders. The Executor: You are hands-on. You don't just strategize; you build the decks, the playbooks, and the frameworks .You thrive on autonomy, love turning ambiguity into clarity and ideas into practical systems. The Data-Head: You partner with RevOps to track how product launches impact the bottom line. You have a Data-informed mindset with a bias toward execution. The Influencer: You excel at driving cross-functional collaboration and leading through influence as a senior individual contributor (no direct reports). You have an academic background in Business, Marketing, or a related technical field. Fluent in English, both written and verbal. Why This Role Matters We are investing heavily in Agentic Workflows and AI capabilities. This is a high-visibility role where your work directly dictates our growth trajectory. You aren't just joining a company; you are shaping how multi-location brands interact with AI for the next decade. This role ensures that what we build is what we win with. PinMeTo was founded in 2013, when location data of most companies was outdated, inconsistent or simply missing on services like Google, Facebook and Apple. The vision was to provide a solution that enables brands with multiple locations to connect with their customers, outperform their competitors and thrive. Since then we have grown to 100+ employees located in 8 countries, helping 1,000+ companies manage 125,000+ locations worldwide. Trusted by enterprise companies like H&M, 7-Eleven, and Hertz, PinMeTo stands as a leading player within the local search and marketing technology industry.

Vi söker dig som vill arbeta i en central roll med att vidareutveckla och stärka vårt systematiska informationssäkerhetsarbete. Är du erfaren inom området och söker ett utvecklande uppdrag - läs mer nedan och sök! Om rollen och dina arbetsuppgifter Som informationsäkerhetsspecialist arbetar du strukturerat och riskbaserat för att säkerställa att kommunens information hanteras på ett korrekt och säkert sätt ur ett cybersäkerhetsperspektiv. Rollen innebär att växla mellan strategisk utveckling och operativt arbete. Du kommer att verka i en komplex miljö där riskhantering, regelefterlevnad och verksamhetens behov behöver balanseras för att skapa en effektiv och robust informationshantering. Du behöver förstå teknik och ha ett brinnande intresse för AI och hur det på ett säkert sätt kan utveckla vår verksamhet. Arbetet består i stor utsträckning av att stötta verksamheten i olika projekt t.ex med AI fokus, genomföra riskanalyser, kommunicera övergripande krav, hålla workshops, kontrollera och följa upp samt genomföra utbildningar inom området. Att utforma och bidra till interna policys och processer för att skydda information är också en del av arbetsuppgifterna. Rollen innebär att man måste hålla sig uppdaterad om nya hot, sårbarheter och lagstiftningar som påverkar informationssäkerheten. Informationssäkerhetsarbetet sker enligt ISO 27001 standard och vi lyder under cybersäkerhetslagen. Vi söker dig Vårt uppdrag är att skapa framgång för helheten, vi ser till hela verksamhetens bästa i ageranden och beslut. Det betyder att du måste kunna fokusera på att vara relevant för det större perspektivet. Du kommer att samarbeta med många olika funktioner i kommunen, vilket ställer höga krav på din kommunikativa förmåga. Du vet hur man når fram med sitt budskap, anpassar ton och format efter målgruppen och skapar förståelse även i komplexa frågor. Som person samarbetar du lätt med andra,  du är smidig i din dialog och skapar goda relationer. När utmaningar uppstår hanterar du dem på ett konstruktivt och lösningsorienterat sätt. Vi söker dig som har några års erfarenhet av arbete med informationssäkerhet/cybersäkerhet. Du måste ha god kunskap om och erfarenhet av följande: Framtagande av styrande dokument inom informationssäkerhet Riskanalyser och utvärdering av dessa Upphandlingsarbete ur ett cybersäkerhetsperspektiv Standard ISO27001 Informationssäkerhetsarbete kopplat till cybersäkerhetslagen Det är positivt om du därtill har erfarenhet av: Offentlig verksamhet Cybersäkerhetslagen & AI förordningen NIST och CIS controls För att lyckas i rollen behöver du trivas med att arbeta tillsammans med andra i en resultatfokuserad miljö där leverans av hög kvalitet är en självklar målsättning. Samtidigt har du förmåga att planera, prioritera och leda ditt arbete självständigt. Du tar initiativ, följer upp och visar både nyfikenhet och driv i dina processer.  Du har goda kunskaper i svenska språket i tal och skrift och du tar lätt till dig information och facklitteratur inom området på engelska. Vi erbjuder dig När du blir en del av oss får du mer än bara ett jobb, du blir en del av ett sammanhang. Här möts du av trevliga och kompetenta kollegor som gärna delar med sig av sin kunskap och erfarenhet. Vi tror på kollegialt lärande, där vi stöttar och inspirerar varandra för att utvecklas tillsammans. Hos oss väntar spännande och meningsfulla uppdrag där du får möjlighet att bidra, växa och göra skillnad - varje dag. Som medarbetare hos oss erbjuds du en rad förmåner med fokus på balans, trygghet och hälsa. Lunds kommun är en stor organisation med många spännande verksamheter och möjligheter för medarbetare till utveckling. Som medarbetare får du även tillgång till vår förmånsportal där du enkelt kan se dina förmåner och administrera dessa. https://lund.se/arbete-och-lediga-jobb/sa-ar-det-att-arbeta-med-oss/det-har-ger-vi-dig-som-medarbetare Om rekryteringen I denna rekrytering har vi tagit bort det personliga brevet och ersatt med frågor relevanta för tjänsten. Dina svar är därför viktiga i vårt urvalsarbete.  Vi kommer att hålla första digitala intervjuer via Teams under vecka 35 och 36 samt slutintervjuer på plats vecka 37 och 38. Vi ber dig därför planera din tillgänglighet. Om arbetsplatsen Enheten för informationssäkerhet och dataskydd har ett spännande uppdrag! Vårt arbete sträcker sig från regelefterlevnad till verksamhetsutveckling och omfattar hela kommunens organisation och alla dess verksamhetsområden. Enhetens uppdrag är att harmonisera kommunens informations- och dataskyddsarbete, skapa tydligare riktning och driva vårt gemensamma arbete framåt utifrån koncernens samlade ambitioner kring digitalisering. Arbetsgruppen består av består av CiSO, jurist, informationssäkerhet- och dataskyddsspecialister som tillsammans ansvarar för att etablera gemensamma arbetssätt och säkerställa samordnat stöd för alla kommunens verksamheter. Vi tror på kraften i samarbete och arbetar nära olika enheter för att tillsammans lösa komplexa utmaningar, främja kommunens utveckling och bidra positivt till medborgarnas vardag. På kommunkontoret arbetar cirka 400 medarbetare inom strategiska funktioner. Tillsammans säkerställer vi att kommunen är en effektiv och modern organisation. Just nu befinner vi oss på en spännande utvecklingsresa med målet att fungera som en motor i utvecklingen av hela organisationen. Där vi tar ansvar för helheten, och sätter medborgarnas bästa i fokus. Här får du plats att växa. Inom Lunds kommun sätter vi kunskapen i centrum och skapar möjligheter att utvecklas i arbetslivet. Vi erbjuder en inkluderande arbetsmiljö, och chans att påverka och göra skillnad. Vill du bli en av oss?

Join us in advancing research and education in Intelligent Systems. We are recruiting several Senior Lecturers in Computer Science specializing in Intelligent Systems. Join a growing research and education environment where you will contribute to developments in Artificial Intelligence, machine learning, distributed systems, computer engineering, computer security and embedded eystems. Research in Computer Science at Kristianstad University is conducted within the Research Environment of Computer Science (RECS), an expanding research environment focused on Intelligent Connected Systems. Research areas include Artificial Intelligence and Machine Learning, the Internet of Things, Cyber-Physical Systems, Embedded Systems, Distributed Systems, and Cybersecurity. RECS promotes interdisciplinary collaboration and addresses future societal and technological challenges through national and international partnerships. https://www.hkr.se/en/research/research-environment-of-computer-science/ The Department of Computer Science comprises approximately 30 staff members and offers education at bachelor’s, engineering, and advanced levels, including programmes in Software Development, Computer Science, Computer Engineering, and Machine Learning. You will be part of the Faculty of Natural Science. Read more about faculty’s research https://www.hkr.se/forskning/forskning-amnesvis/ Research of Computer Science Computer Science, see: https://www.hkr.se/en/research/computer-science-research/ Education https://www.hkr.se/en/about/organisation/faculty-of-natural-science/computer-science--education-and-research/  Responsibilities As a Senior Lecturer in Computer Science, you will play an important role in advancing and assuring the quality of our educational and research activities. Through your expertise and experience, you will actively contribute to our core areas of operation and help strengthen and further develop our research environment. The position includes conducting independent research within the Research Environment of Computer Science (RECS) and actively contributing to its continued development through scientific publications, national and international collaborations, and applications for external research funding. You are expected to strengthen the research foundation of our educational programmes and contribute to the development of future educational initiatives within the areas of Artificial Intelligence and Intelligent Systems. The duties include teaching, supervision, and examination at both undergraduate and advanced levels. You will contribute to the development, planning, and delivery of courses in Computer Science and Computer Engineering. Supervision of degree projects is also included, as is collaboration with industry and the wider community, particularly in relation to research and innovation. Administrative duties form a natural part of the position.   Qualifications A candidate who is qualified to be senior lecturer has displayed pedagogical proficiency and has a doctorate in Computer Science, Computer Engineering or another field relevant to the position or equivalent scholarly competence or other professional proficiency that is relevant to the position’s subject matter and the tasks that the position involves (HF chapter 4, section 4). You must have both scientific and pedagogical competence in Computer Science, Computer Engineering, or a closely related discipline. You have excellent oral and written communication skills in English. It is meritorious if you have: Proficiency in Swedish. If you are not proficient in Swedish, you will be expected to actively develop your ability to teach and communicate in Swedish within a reasonable period after your appointment. You are expected to have completed higher education teaching and learning training equivalent to 15 ECTS credits. Candidates who do not yet meet this requirement may complete the training within the first two years of employment. Postdoctoral experience, the Swedish qualification of docent (associate professor) or equivalent international academic qualifications Experience in collaboration and engagement with industry, the public sector, or the wider community Pedagogical qualifications and experience in educational development Experience of teaching in both Swedish and English Particularly meritorious is research within: Artificial Intelligence, Machine Learning, Data Analytics, Intelligent Connected Systems, Internet of Things (IoT), Cyber-Physical Systems, Cybersecurity, Embedded Systems, Computer Engineering, Real-Time Systems, Edge Computing, Distributed Systems or Autonomous Systems. We are looking for a professionally mature and self-driven individual with strong collaboration skills. You work effectively with others in a responsive, respectful, and flexible manner, while also demonstrating independence and initiative. The ideal candidate is goal- and results-oriented, skilled at building and maintaining positive relationships, and possesses strong pedagogical insight with the ability to adapt communication and support learning processes. You take a holistic perspective, work in a structured manner, and maintain a strong commitment to quality in all aspects of your work. Other Information The position is a full-time, permanent appointment starting by agreement. We normally apply a probationary period of employment. The workplace is located in Kristianstad on our beautiful campus, which offers good bus connections and parking facilities. Some teaching may be scheduled during evenings or weekends, and may also take place at locations other than Kristianstad.  Application You are welcome to submit your application below, together with a cover letter, CV, dissertation, and a link to publications or attached publications. The application must be prepared in accordance with the university’s Guidelines for Applications in the Recruitment and Promotion of Academic Staff. You can find the link to the guidelines at www.hkr.se/jobb. The application deadline is 2026-08-17. If you have questions about how to submit your application, please contact the system support at +46 (0)520-58 00 50 or via the support window.

Join the Mission At Kaisa, we are transforming life’s most important purchases—like buying a car or a home—into exceptional customer journeys. We believe the future of engagement is driven by AI, but AI is only as powerful as the data it learns from. We are looking for a Senior Data Engineer to lead the charge in building the scalable, high-velocity infrastructure that turns millions of interactions into the fuel for our conversational intelligence products. The Role This is a pivotal position where data infrastructure meets cutting-edge product strategy. As a Senior Data Engineer, you will take full ownership of our data platform, leading the design of pipelines that don’t just power dashboards, but serve as the foundation for autonomous agents and real-time automation. You will be a high-impact architect, mentor, and strategist. What You’ll Do Architect Scalable Pipelines: Design and build robust ETL/ELT pipelines using Python and AWS services to handle high-velocity data. Evolve Data Infrastructure: Drive the evolution of our data architecture, ensuring it scales from today’s needs to the future demands of AI/ML. Collaborate Cross-Functionally: Work closely with Engineering, Product and Business teams to translate high-level strategy into technical roadmaps. Ensure Data Excellence: Define and drive data quality frameworks, automated testing, and validation processes to ensure our "fuel" is always high-grade. Lead Governance & Security: Implement best practices for data modeling, warehousing, and privacy regulations (GDPR) to safeguard sensitive information. Mentor and Influence: Shape team best practices and mentor other engineers, fostering a culture of technical excellence. Who You Are An Established Engineer: You have solid experience building scalable data systems and a deep understanding of data warehousing and governance. Technically Proficient: Hands-on expertise with Spark, Python and AWS (EMR, Redshift, Glue). A "Problem Solver": You enjoy turning messy, raw data into clean, actionable systems and have experience with streaming technologies (Kafka, Kinesis). A Natural Leader: You are confident in technical conversations, able to share context across tech and non-tech audiences, and driven to own your projects. Bonus points if you have: Experience with Infrastructure as Code (Terraform, Kubernetes). A background in data-driven product experimentation or analytics. Experience contributing directly to organizational data strategy. Where You’ll Be Our roots are in Sweden, but our reach is international. This role is based in our Uppsala office, working in a hybrid capacity. We embrace flexible "business hours" because we know that life doesn't always fit into a 9-to-5 box. Kaisa Culture What makes Kaisa a unique place to build a career? Our values aren't just posters on the wall; they guide our daily decisions: Innovate with Agility – We move fast, think creatively, and adapt seamlessly. Win Together – Success is a team effort, and we celebrate it as one. Own It – Accountability drives progress, and we take pride in our work. Champion Sustainability and Diversity – We foster inclusivity and make responsible choices. Spread the Vibe – A positive atmosphere fuels great ideas and connections. About Kaisa Since our inception in Uppsala, Sweden, we have grown to include offices in London and Paris. At Kaisa, we understand that our greatest asset is our talented and diverse team. We believe in creating an environment that fosters personal growth, professional development, and overall well-being. Founded in 2009.

ASSA ABLOY Group is a global leader in access solutions, powering secure identities for millions worldwide. Our brands deliver innovative products and services for physical and logical access control, secure authentication, and identity management. We foster a collaborative, inclusive, and dynamic work environment where creativity, learning, and career growth are encouraged. We value leadership at every level, encouraging our team members to take initiative, inspire others, and contribute to a culture of continuous improvement and shared success. We are looking for an AI/ML Engineer to drive the adoption of artificial intelligence across our products and internal engineering workflows. Join our skilled, international team of developers based in Stockholm (Sweden) or Krakow (Poland), dedicated to building next-generation products and access control systems. In this role, you will design, build, and deploy AI-powered product features while also enabling developers to work more efficiently through AI-assisted coding, agent-based systems, and automated workflows. You will work at the intersection of machine learning, software engineering, and product development, turning cutting-edge AI capabilities into practical, scalable solutions that deliver real business value. What you will do as our AI/ML Engineer: Take a proactive leadership role in coordinating AI/ML activities, mentoring junior team members, and sharing expertise to elevate team performance. Introduce AI tools and workflows that improve developer productivity and code quality. Design and implement AI/ML features embedded directly into our products Select, fine-tune, and integrate models (LLMs, classical ML, or hybrid approaches) into production systems. Ensure AI solutions are scalable, reliable, secure, and cost-efficient Build and maintain AI agents to assist with tasks such as Code generation and refactoring, Test creation, Code reviews and static analysis Help to iterate and improve on best practices for AI usage, governance, and responsible AI implementation. The skills and experience you need Minimum 5 years of experience in software engineering role. Solid understanding of ML fundamentals (training, evaluation, deployment) Experience working with large language models (LLMs) and AI APIs Programming experience (Python, Java, Go, or similar). Familiarity with cloud platforms and MLOps practices. Understanding of data pipelines, feature stores, and monitoring Familiarity with Agile development workflows (Scrum, Kanban, XP). Ability to work effectively in international teams, complete tasks with minimal supervision, and demonstrate creativity and a passion for learning. Degree in Computer Science, Software Engineering, or a related field. Strong command of written and spoken English. Nice to have: Experience building multi-agent or tool-using AI systems Knowledge of security evaluation methodologies, cryptography, Secure Elements, secure access control, identification, authentication, and PKI. What we offer: Opportunities to develop leadership skills – including mentoring, project ownership, and participation in strategic initiatives. Competitive salary and annual bonus. Private medical care, life insurance, and MyBenefit cafeteria system. In-house English classes, training budget, and broad learning and career development opportunities. Additional perks: weekly fresh fruit delivery, meal allowance, and discounts on company products. We review applications regularly, so don’t wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Elżbieta Łątka-Likh, Talent Acquisition Business Partner, at elzbieta.latka-likh@assaabloy.com Let’s create a safer and more open world - together! To find out more about us, visit www.assaabloy.com We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.