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Vill du arbeta med hemstädning i Alingsås och samtidigt få en trygg anställning, möjlighet att utvecklas och schyssta villkor? Då är Hemfrid rätt plats för dig! 🌟 Nu letar vi efter nya hemstädare till vårt team i Alingsås och angränsande kommuner! Din profil Vi älskar att göra våra kunders vardag enklare – det borde du också göra. Vi söker efter någon som tycker om att arbeta självständigt och som drivs av kvalitet och kundservice. Du är punktlig och ansvarstagande, med ett öga för detaljer och en positiv inställning. Om rollen Som hemstädare på Hemfrid ansvarar du för att städa våra kunders hem med högsta kvalitet. Ditt uppdrag är att alltid erbjuda bästa möjliga service. Du arbetar självständigt och är ansvarig för att säkerställa att dina kunder är nöjda. Dina arbetsuppgifter består bland annat av: Dammsugning och dammtorkning. Moppning och rengöring av ytor. Strykning, vikning och tvätta kläder. Byta lakan och bädda. Ge det där lilla extra till kundens hem. Du bör: Ha tidigare erfarenhet från ett serviceyrke. Tala och förstå grundläggande svenska eller engelska. Kunna arbeta flexibla timmar, måndag – fredag, mellan 8 – 17. Ha ett giltigt B-körkort och tillgång till egen bil. Det är starkt meriterande om du tidigare har arbetat som hemstädare, hushållerska. Vi erbjuder: Vårt mål är tydligt – vi vill vara branschens bästa arbetsgivare. Vi tror att våra anställda är företagets hjärta, och vi är dedikerade till att erbjuda bra arbetsförhållanden. Bland annat erbjuder vi: Samma fasta lön varje månad En tillsvidareanställning med 75-90 % sysselsättningsgrad. Kollektivavtal och bra anställningsvillkor Ansvarsförsäkring, sjukförsäkring och pensionsförsäkring. Friskvårdsbidrag. Utbildning inom hemstädning, med fokus på din utveckling. Goda möjligheter att utvecklas och växa inom Hemfrid. Gratis mobilabonnemang. Ett av Sveriges härligaste team med kollegor från hela världen. 🙌 Om Hemfrid Hemfrid är Sveriges ledande aktör för tjänster i hemmet. Vi hjälper våra kunder med städning, tvätt, strykning, flytt, trädgårdsarbete och mycket mer. Genom att arbeta som ett team och ge våra kunder enkel tillgång till våra toppklassiga tjänster förbättrar vi deras livskvalitet. Vår process Efter genomförd ansökan kommer du att bli kontaktad av HR- avdelningen angående rekryteringsprocessen för din ansökan. Som en del av vår rekryteringsprocess genomför vi bakgrundskontroller. För att vara kvalificerad för den här tjänsten behöver du ha ett svenskt personnummer eller ett samordningsnummer. Är du redo att förbättra människors livskvalitet? Bra! Det är vi också. Vi ser fram emot din ansökan. Välkommen till Hemfrid! Looking for a meaningful job in Alingsås? At Hemfrid, you’ll work with home cleaning while enjoying secure employment, good working conditions, and plenty of opportunities to grow. Join us and become part of a supportive team where your work truly makes a difference! 🌟 We are looking for new home cleaners to join our team in Alingsås and surrounding municipalities! Your profile We love making our customers’ everyday lives easier – and so should you. We are looking for someone who likes to work independently and is driven by quality and customer service. You are punctual and responsible, with an eye for details and a positive attitude. About the role As a home cleaner at Hemfrid, you are responsible for cleaning our customers’ homes to the highest quality. Your mission is always to provide the best service possible. You work independently and are responsible for your clients’ satisfaction. Your work tasks include, among others: Vacuuming and dusting. Mopping floors and cleaning surfaces. Strengthening, folding, and washing clothes. Changing bedsheets and making the bed. Give the customer’s home that little extra touch. You should: Have previous experience from a service profession. Speak and understand basic Swedish or English. Be able to work flexible hours, Monday – Friday, between 8 – 17. Have a valid driving license and access to your own car. It is a strong merit if you have worked as a home cleaner, housekeeper, or equivalent before. We offer Our goal is clear – we want to be the best employer in the industry. We believe our employees are the heart of the company, and we are dedicated to providing good working conditions. Among others, we offer: Fixed salary every month A permanent position with a 75-90 % employment rate. Collective agreement and favorable terms of employment. Liability insurance, health insurance, and pension insurance. Wellness allowance. Training in home cleaning, with a focus on your development. Great career opportunities and growth within Hemfrid. Free mobile subscription. One of Sweden’s greatest teams of colleagues from all over the world. 🙌 About Hemfrid Hemfrid is Sweden's leading provider of home services. We help our customers with cleaning, laundry, ironing, moving, gardening, and more. By working as a team and providing easy access to first-class home services, we unlock people's quality of life. Our process After completing the application, you will be contacted by the HR department regarding the recruitment process for your application. As part of our recruitment process, we always do a background check. You need to have a Swedish personal number or a coordination number to be eligible for this position. Are you ready to unlock people's quality of life? Great! So are we. We look forward to your application. Welcome to Hemfrid!
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Sweden's largest enterprises, with a specific focus on Financial Services. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Swedish financial institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across Sweden, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services institutions. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Swedish financial services organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Swedish financial services sector, navigating complex procurement and organizational structures. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: * 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. * Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. * Well-connected in the Swedish financial services landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. * Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. * Deep understanding of enterprise procurement and legal processes in Sweden, with the ability to accelerate deal velocity within complex organizational structures. * Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. * Passion for voice and audio AI and how it can unlock transformative value for customers. * A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. * Native or full professional proficiency in Swedish; strong English for internal collaboration. Location This is an in-country role with a preference for a candidate based in Stockholm. You can work remotely or from our office in Stockholm. #LI-remote
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment. Essential Functions: • Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives. • Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards. • Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations. • Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions. • Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting. Additional activities may include, but are not limited to: • IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track. • Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints. • SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness. • Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines. Requirements: Education Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required Experience At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements; Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics Technical Skills Proficient in MS Office Suite. Working Conditions: Requires up to 10% domestic and international travel The anticipated salary for this position will be $121,000 to $156,800. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. The Executive Administrator performs and oversees all administrative related and selected operational services for the Global Head, Business Development ("GBDH"). Position requires broad understanding of corporate operations and policies. A high level of administrative and operational support and advanced computer technology experience is required. Ability to multi-task is essential. Must operate with discretion with internal and external executives and stakeholders, and exercise independent judgment and initiative. Key Responsibilities: * Works directly with C-level executives and other senior leaders; serves as a liaison for the Executive Committee and the Board of Directors as needed for GBD-related topics performing a wide range of administrative duties of a highly responsible and confidential nature. * Collaborate closely with other administrators, business leaders and global colleagues. * Support GBD with organizing and planning complex face-to-face and virtual internal and external / partner meetings and conferences across multiple time zones and demonstrate flexibility in work schedule to participate in these meetings. * Attend GBD Leadership Team ("GBD LT") meetings, prepare and maintain meeting notes. Manage data and prepare / support preparation of presentations as needed. * Exhibit a positive work attitude, high productivity and a collaborative approach with employees across an international environment. * Compose correspondence on behalf of GBDH from minimal information or written draft, utilizing tactful command of proper business writing and grammar; proof-read documents and presentations. * Coordinate and utilize travel procedures to complete domestic and international travel, process travel and expense reimbursement in a timely manner. * Comply with policies and procedures and manage the purchase order and requisition process related to supporting duties. * Suggest and drive improvement processes when applicable. * Support additional ad hoc assignments as requested Qualifications: Education * A High School Diploma or GED required. * Business school, associate's degree or equivalent is a plus. Experience * A minimum of 8 years in a corporate environment; with pharmaceutical experience preferred. Technical Skills * Manage documents effectively from and to various software programs demonstrating a comfort level with various technologies and quickly learn technologies as necessary. * Proficient in MS Office Suite (MS Word, Excel, PowerPoint), Travel and Expense systems (e.g., Concur), and other relevant software. Non-Technical Skills * Executive-level communication skills (verbal and written); high discretion and professionalism in handling confidential matters; strong interpersonal skills and stakeholder relationship management. * Advanced organizational and multitasking capabilities; exceptional attention to detail and accuracy; effective prioritization and deadline management; sound judgment and decision-making ability. * Strong problem-solving skills and adaptability in ambiguous situations; flexibility and resilience in fast-paced, high-growth environments; proven ability to influence, collaborate, and drive consensus across global, multicultural teams. * Strong work ethic with accountability and consistent follow-through; proactive mindset with commitment to continuous learning and development The anticipated salary for this position will be $83,000 to $105,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Associate Director, ERP Functional & Solution Architect, ICT role will be responsible for overseeing MS D365 Enterprise Resource Planning (ERP) within the organization. Crucial role in implementing ERP specific business process improvements and enhancements within the organization and ensuring the system's optimal performance and functionality. Perform the planning, design, configuration, customization, and implementation of MS D365/ERP modules and functionalities, ensuring seamless integration with existing systems, ensuring compliance with industry standards, security protocols, and regulatory requirements. The ERP Functional Architect, Associate Director, ICT role will also serve as a business process analyst aligned with enterprise (i.e., SCM, MFG, Quality) and Corporate Functions (i.e., Finance, HR, Legal, Compliance, Procurement) ensuring successful technical solution development and delivery. Essential Functions: The D365 ERP F&O Functional Architect is responsible for the end-to-end functional design, configuration, and optimization of Microsoft Dynamics 365 Finance & Operations to support business operations across Finance, Procurement, Supply Chain, Manufacturing, Quality, and related business functions. The architect will partner with business stakeholders, technical teams, and implementation partners to ensure that the solution is aligned with corporate strategy, compliant with GxP/GAMP 5 standards (where applicable), and scalable for future business growth. 1. Solution Architecture & Design • Lead the functional design and architecture of the D365 F&O solution across key modules (Finance, Supply Chain, Manufacturing, Procurement, Inventory, Quality, etc.). • Translate complex business requirements into clear, scalable, and compliant functional solutions. • Emphasizes proactive, holistic leadership in solution architecture. • Focuses on aligning solutions with business goals, value streams, and enterprise architecture governance. • Define data flows, integrations, and system interactions between D365 and other enterprise systems & interfaces (e.g., LIMS, MES, 3PL Partners, External Finance Systems, and Cloud systems). • Ensure alignment with Microsoft’s Dynamics 365 roadmap and best practices. 2. Implementation & Configuration • Perform and lead the setup, configuration, and deployment of D365 F&O modules. • End to end management of project/solution management by using tools like Azure Boards for planning and tracking work, Azure Repos for code versioning, and Azure Pipelines for automating build and deployment. Perform all activities from initial user stories and tasks to code, testing, and deployment through integrations with tools like Lifecycle Services (LCS). • Drive fit-gap analysis and functional documentation. Develop User/Functional Requirements, Functional/Technical Design, System/Business process architecture diagrams. • Collaborate with development/vendor/managed service teams to define functional specifications for enhancements, bug/fix, customizations, reports, and interfaces. Co-develop or individually develop code/configurations required and coordinate internal development and user acceptance testing of the solution. • Participate in system validation activities, including IQ/OQ/PQ documentation for regulated environments. 3. Governance & Compliance • Ensure the ERP system design complies with GAMP 5, SOX, and GxP regulatory requirements. • Develop and maintain master data governance, change management, and configuration control processes. • Support audits and inspections through proper documentation and traceability. • Develop current and future state roadmaps and architecture. • Assess and align system release plan with Microsoft Dynamics 365 roadmap 4. Stakeholder Collaboration • Partner with business process owners to define best practices, continuous improvement opportunities, and confirm desired solution to fix the support/bug-fix items raised. Support communities of practice and collaborative development methodology. • Work independently to perform required fix within the D365 framework. Test and confirm the developed fix with business process owners. • Work closely with IT, OT, and cloud teams to ensure integrated digital architecture. • Provide subject matter expertise and training for internal business process owners and super users. 5. Project & Vendor Management • Support ERP implementation and upgrade projects through all phases — initiation, design, testing, go-live, and hypercare. • Manage and coordinate external implementation partners and vendors. • Define KPIs and monitor system performance, adoption, and ROI. Requirements: Education Bachelor’s degree or equivalent experience in computer science, information systems, engineering, supply chain, or related fields required. Microsoft D365 F&O Certification preferred. Experience • 8+ years of experience implementing or supporting Microsoft Dynamics AX / D365 F&O. • Proven expertise across multiple functional domains (Finance, Manufacturing, Supply Chain, Procurement). • Experience designing integrations between ERP and external systems (LIMS, MES, Payment interface with Bank, External Finance Systems, etc.). • Strong understanding of ERP data models, workflows, and reporting. • Strong understanding of functional and solution architecture of, and experience performing code and configuration updates within the following Dynamics 365 modules: o Finance: General ledger, Cash and bank management, Accounts payable, Accounts receivable. Budgeting, Fixed assets, Cost accounting, PR/PO process, Vendor Management, Cost Accounting and Management o SCM: Inventory management, Master planning, Procurement and sourcing, Product information management, Production control, Warehouse management, Cost accounting, Cost management, Asset management, including scheduled maintenance and repair tasks Technical Skills • Proficient in MS Office Suite. Experience with technology delivery applications across solutions such as (ERP, Manufacturing Execution Systems, Finance Systems, Control Tower). • Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert certification preferred. • Experience with emerging technologies (AI/ML, cloud, etc.) as relevant to ERP. Working Conditions: Requires up to 10 % domestic and international travel The anticipated salary for this position will be $165,000 to $190,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary of Job: The Associate Director, Scientific Communications, Rare Disease is responsible for supporting the development, execution, and continuous optimization of scientific communications initiatives for the Rare Disease Medical Affairs organization in North America. The role leads the planning, development, review, and implementation of scientific materials and educational programs that support Medical Affairs strategic objectives and ensure the accurate, balanced, and compliant dissemination of scientific information. Core focus of the role includes overseeing the development and lifecycle management of Field Medical materials; creating scientific content and supporting the execution of Medical Advisory Boards, Scientific Symposia, Medical Education initiatives, and conference-related deliverables; and managing external Medical Communications agencies and Medical Education partners to ensure the timely delivery of high-quality, scientifically accurate materials. The Associate Director collaborates cross-functionally with Medical Affairs and other internal stakeholders to ensure scientific communications activities are aligned with organizational priorities and compliant with applicable policies and regulatory requirements. Essential Functions: * Support data disclosure and scientific dissemination activities associated with clinical trial milestones and major medical congresses for U.S. Medical Affairs. * Provide content and editorial support for regional publications and scientific presentations. * Ensure regional publication priorities are represented in the global publication plan and support localization of global publication activities to meet regional needs. * Collaborate with global and regional Medical Affairs teams to ensure consistency of scientific messaging and alignment with regional medical strategy. * Partner with external medical communications agencies and vendors to manage the quality, timelines, and budgets of scientific communications deliverables. * Support external expert engagement and steering committee activities, including coordination of content review and approval workflows. * Support scientific and medical operations, including advisory board planning and execution, medical information initiatives, and Medical Science Liaison (MSL) training. * Represent Medical Affairs at Medical Review Committee (MRC) and Promotional Review Committee (PRC) meetings, as needed, ensuring materials are scientifically accurate, current, appropriately substantiated, and properly referenced. * Ensure all scientific communications activities are conducted in compliance with applicable SOPs, policies, regulatory requirements, ICMJE recommendations, Good Publication Practice (GPP) guidelines, and company compliance standards. * Perform additional duties and special projects as assigned. Job Requirements: Education Advanced degrees in life sciences, health sciences, pharmacy, medicine, nursing, or a related scientific discipline (MD, PharmD, PhD, DNP, or equivalent) required. Experience * Minimum of seven (7) years in the pharmaceutical, biotechnology, or medical communications industry within Medical Affairs or Scientific Communications. * Minimum of three (3) years supporting Scientific Communications, Publications, or Medical Communications functions. * Demonstrated success developing and executing scientific communication initiatives, including field medical materials, advisory boards, scientific symposia, medical education programs, publications, and congress deliverables. * Proven ability to collaborate with cross-functional stakeholders and manage external medical communications agencies and vendors to deliver high-quality scientific materials. * Background supporting publication planning, scientific dissemination, and data disclosure activities associated with clinical development and medical congresses. * Familiarity with medical, promotional, and publication review processes within a regulated pharmaceutical or biotechnology environment. * Rare Disease experience is strongly preferred. Technical Skills * Working knowledge of scientific communications, publication planning, Good Publication Practice (GPP) guidelines, International Committee of Medical Journal Editors (ICMJE) recommendations, and applicable regulatory requirements. * Excellent written and verbal communication skills, with the ability to effectively communicate complex scientific information to diverse internal and external audiences and facilitate cross-functional collaboration. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and SharePoint. * Skilled in using Veeva Vault MedComms, Veeva PromoMats, publication management systems, and other platforms supporting scientific content development, review, approval, and distribution. * Strong scientific writing, editing, literature evaluation, and content development skills, with the ability to translate complex scientific information into clear, accurate, audience-appropriate materials. * Ability to leverage AI-enabled tools and platforms to support scientific content development, literature synthesis, data visualization, and operational efficiency while ensuring compliance with company policies and regulatory requirements. * Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deliver high-quality work within established timelines. Non-Technical Skills Strong analytical skills, attention to detail, and ability to manage/prioritize multiple projects from concept to completion in a fast-paced environment. Strong written and oral communication skills. Ability to work well in cross-functional teams (across geography and culture) with a group of people with diverse skill sets and personalities. Team player, flexible and adaptable. Ability to build good working relationships, both inside and outside the organization. Self-starter. Must possess integrity and be innovative in how they work on a day-by-day basis. Has a passion for personal learning and development to be able to grow with the company. Cultural sensitivity and ability to develop consensus within a multinational organization. Physical Demands: Normal office environment with prolonged sitting and extensive computer work Working Conditions: Minimal domestic travel required (<10%), primarily for conference attendance or key meetings; occasional weekend travel may be required. The anticipated salary for this position will be $180,000 to $196,900. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. This position requires being onsite two days a week in our Princeton, NJ HQ. This is note a remote opportunity. Summary of Job: The Senior Medical Director, Global Medical Affairs – Oncology is responsible for leading the development and execution of global medical affairs strategies for oncology programs, with a focus on myeloid malignancies. This role provides medical and scientific leadership across assigned assets and supports the integration of medical strategies with broader corporate objectives. The incumbent will lead global medical activities related to evidence generation, scientific communication, and external engagement, including collaboration with alliance partners and key external stakeholders. The position works cross-functionally with Clinical Development, Commercial, Regulatory, Market Access, and other internal teams to ensure alignment and effective execution of medical affairs initiatives. This role requires deep expertise in oncology and or hematology, strong strategic and analytical capabilities, and the ability to lead complex, cross-functional initiatives in a global environment. Essential Functions: * Lead the development and execution of global medical affairs strategies for assigned oncology assets, including pre-launch planning, lifecycle management, and long-term strategic initiatives focused on myeloid malignancies. * Serve as the primary global medical scientific lead for healthcare decision-makers and external stakeholders, facilitating scientific exchange regarding disease state management and the clinical and economic value of oncology products. * Collaborate cross-functionally with Clinical Development, Research & Development, HEOR, Market Access, Commercial, Regulatory, and other internal stakeholders to ensure alignment of medical strategies with corporate and portfolio objectives. * Lead integrated evidence generation strategies and medical data generation plans, including company-sponsored clinical trials, investigator-sponsored studies, and real-world evidence initiatives. * Provide strategic medical leadership for alliance partnerships by collaborating with partner companies to align on shared medical strategies, evidence generation activities, and external engagement plans across joint oncology programs. * Oversee the execution and quality of ongoing medical affairs studies and activities to ensure scientific rigor, compliance with regulatory requirements, and alignment with organizational objectives. * Identify evidence gaps, emerging scientific trends, and external insights to inform medical strategy, portfolio development, lifecycle planning, and stakeholder engagement activities. * Build and maintain strategic relationships with key opinion leaders (KOLs), healthcare systems, advocacy organizations, payer organizations, and other external stakeholders globally. * Represent the organization at scientific congresses, advisory boards, investigator meetings, and other external forums to communicate medical and scientific data and support organizational thought leadership in oncology. * Coordinate global medical affairs activities with alliance partners and internal stakeholders to support seamless execution of shared medical initiatives and external engagement strategies. * Provide leadership, coaching, and development for direct reports and/or junior medical affairs team members, including performance management, mentoring, and fostering a collaborative, high-performing team culture. * Supervise and manage assigned personnel, consultants, vendors, and external collaborators, as applicable, to ensure effective execution of medical affairs objectives and adherence to company policies and compliance standards. Job Requirements: Education Medical Doctor. Board certification and/or subspecialty training in Oncology and/or Hematology preferred. Experience * Minimum of 10 years of experience in Medical Affairs within the pharmaceutical and/or biotechnology industry, including significant experience in oncology; hematology and/or myeloid malignancy experience strongly preferred. * Combination of Global and Regional/Country Medical Affairs experience strongly preferred, including experience supporting global product strategy and execution. * Demonstrated experience developing and executing global medical affairs strategies across multiple stages of the product lifecycle, including pre-launch and post-launch activities. * Proven track record of leading cross-functional initiatives and influencing matrixed teams across Medical Affairs, Clinical Development, Commercial, HEOR, Market Access, and Regulatory functions. * Experience leading evidence generation activities, including company-sponsored studies, investigator-sponsored research, and/or real-world evidence initiatives. * Demonstrated success engaging with external stakeholders, including key opinion leaders (KOLs), healthcare decision-makers, advocacy organizations, and payer audiences in global markets. * Proven ability to collaborate effectively with alliance partners, external collaborators, and co-development/co-commercialization partners. * Strong people leadership capabilities, including mentoring, coaching, and direct management of medical affairs personnel and/or cross-functional teams. * Proven ability to represent the organization at scientific congresses, advisory boards, investigator meetings, and other external scientific forums. * Strong knowledge of HEOR disciplines, biostatistics, clinical trial design, and evidence-based medicine principles. * Exceptional interpersonal, communication, presentation, and organizational skills. * Strategic thinking with demonstrated ability to influence stakeholders across matrix environments. Technical Skills * Strong knowledge of oncology medical affairs, including evidence generation, scientific exchange, and product lifecycle support within global markets. * Advanced understanding of HEOR disciplines, biostatistics, clinical trial design, real-world evidence, and evidence-based medicine principles. * Strong scientific acumen with the ability to interpret, analyze, and communicate complex clinical and scientific data to diverse stakeholder audiences. Physical Demands: Normal office environment with prolonged sitting and extensive computer work. Working Conditions: Requires up to 35% domestic and international travel The anticipated salary for this position will be $256,800 to $335,400. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1 #LI-Hybrid
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary of Job: The North America Head of Scientific Communications is a senior leadership role within NA Medical Affairs responsible for setting the strategic direction, oversight, and governance of scientific communications across the regional portfolio. This role ensures the delivery of high-quality, compliant, and impactful scientific communications that support evidence dissemination, medical education, and scientific exchange throughout the product lifecycle. The role provides leadership for regional publication strategy and execution, field medical resources, medical education content, digital scientific communications, congress activities, and regional medical review processes. The role leads and develops a high-performing scientific communications team and serves as a key strategic partner to Medical Affairs therapeutic area leaders, commercial team and cross-functional stakeholders. As a catalyst for innovation, the NA Head of Scientific Communications continuously evaluates emerging digital channels, data-driven insights, and evolving stakeholder engagement preferences to ensure Medical Affairs remains at the forefront of scientific exchange. This includes leveraging modern communication platforms and formats—including social media, podcasts, and other digital channels—to meet the evolving information needs of healthcare professionals, scientific experts, and key opinion leaders. Essential Functions: Future Pipeline Expansion & Capability Building * Proactively prepare NA Scientific Communications to support future pipeline expansion, including new therapeutic areas, indications, modalities, and lifecycle stages. * Anticipate scientific communications needs associated with pipeline progress and evolving portfolio complexity, including early asset planning, launch readiness, and post-launch evidence dissemination. * Design scalable scientific communications approaches, processes, and resourcing models that can flex with portfolio expansion. * Partner with Global Medical Affairs and Clinical Development to ensure early alignment of scientific narratives, data generation plans, and publication strategy for pipeline assets. * Identify capability gaps and lead continuous improvement initiatives across scientific communications, including talent development, vendor partnerships, and operational excellence. Strategic Leadership & Governance * Develop and own the regional scientific communications strategy across multiple products, aligned with global medical strategy, portfolio priorities, and North America Medical Affairs objectives. * Establish and maintain regional governance frameworks, standards, and best practices for scientific communications across channels and formats. * Serve as a senior scientific communications advisor to North America Medical Affairs leadership and therapeutic area leads. * Ensure compliance with internal SOPs, Good Publication Practice (GPP), ICMJE guidelines, and all applicable regulatory, legal, and compliance requirements. Publications & Evidence Dissemination * Oversee regional publication planning and execution, including abstracts, manuscripts, posters, oral presentations, and plain language summaries. * Ensure timely, high-quality execution of regional publication plans in collaboration with global partners, investigators, and external authors. * Provide strategic oversight of publication vendors and agencies, including scope, budgeting, and performance management. Scientific Content & Medical Materials * Lead development and lifecycle management of regional scientific narratives, lexicons, and key data-driven messages. * Oversee creation, approval, and maintenance of regional field medical materials, including slide decks, FAQs, disease education materials, and data summaries. * Ensure all materials are scientifically accurate, strategically aligned, audience-appropriate, and tailored to regional needs. Medical Education & Congress * Oversee scientific content for regional medical education, insight generation initiatives, advisory boards, and peer-to-peer scientific exchange. * Provide scientific communications leadership for regional congress strategy and execution, including content development, scientific booth materials, and symposia support. * Partner closely with Field Medical and Medical Education teams to align content with scientific objectives and stakeholder insights. Digital Scientific Communications * Provide strategic oversight of regional digital scientific assets, including modular and omnichannel-ready content, congress digital materials, and online educational resources. * Partner with digital and omnichannel teams to ensure scientific rigor, consistency, and effective data visualization across platforms. Medical Review & Compliance Oversight * Lead and oversee regional medical review processes to ensure efficient, compliant, and high-quality review of scientific communications materials. * Serve as a senior medical/scientific reviewer and escalation point for complex scientific, regulatory, or compliance-related issues. * Drive continuous improvement of review workflows and cross-functional collaboration. People Leadership & Talent Development * Lead, coach, and develop a team of scientific communications professionals, fostering a culture of scientific excellence, accountability, and collaboration. * Set clear objectives, provide ongoing performance feedback, and support professional development for direct reports. * Build and sustain a high-performing scientific communications function capable of supporting a growing and evolving portfolio. * Anticipate future portfolio and pipeline needs to inform thoughtful expansion of the scientific communications team over time. * Define future role profiles and succession plans to ensure the organization scales effectively as new assets and therapeutic areas are added to the portfolio. Decision-Making Authority * Accountable for regional scientific communications strategy, priorities, and execution across the North America portfolio. * Final scientific approval authority for regional scientific communications materials within established governance and SOPs. * Authority to manage external vendors and agency partners. * Escalation authority for complex scientific, compliance, or reputational risk issues related to scientific communications. Strategic Partnerships & Cross-Functional Leadership * Serve as a strategic partner to North America Medical Affairs Leadership, Therapeutic Area Heads, Field Medical, Global Medical Affairs, and Global Scientific Communications to ensure alignment of scientific communication strategies and execution. * Collaborate closely with Clinical Development, HEOR, Regulatory Affairs, Legal, Compliance, Commercial, Digital, Omnichannel, and Alliance partners to develop and deliver impactful, compliant scientific communications and medical education initiatives. * Represent North America Scientific Communications on cross-functional governance committees, leadership forums, and strategic initiatives, providing scientific communications expertise and influencing organizational priorities. * Foster strong alignment between regional and global scientific communications strategies, ensuring consistency, operational excellence, and effective dissemination of scientific evidence across the product lifecycle. * Build and maintain productive relationships with external stakeholders, including investigators, scientific authors, vendors, and agency partners, to support high-quality scientific communication deliverables. Subordinates: Medical Communication Directors (2) and Senior Manager, PRC/MRC Job Requirements: Education Advanced Scientific or Clinical Degree: An earned Ph.D., Pharm.D., or M.D. in a relevant life sciences, biomedical, or clinical discipline is strictly required. Experience * Minimum 12+ years of experience in Medical Affairs, or related roles within pharmaceutical or biotechnology organizations, at least 6 years in Scientific/Medical Communication. * Senior leadership experience managing scientific communications teams and leading complex, cross-functional, matrixed initiatives at regional or global scale. * Extensive oversight of end-to-end scientific communications activities, including publications, medical education, field medical materials, congress strategy, and digital scientific content. * Strong understanding of publication planning standards, medical governance, and regulatory and compliance requirements within a highly regulated environment. * Experience serving as a strategic partner to Medical Affairs leadership, with ability to influence cross-functional stakeholders and align scientific communication strategies with enterprise objectives. * Background contributing to transformation initiatives in Medical Affairs, including modernization of scientific communications and evolution toward digital and omnichannel engagement models. * History of building, leading, and developing high-performing, multidisciplinary teams, including mentorship of managers and senior scientific communications professionals. * Experience operating within global or regional matrix organizations, ensuring alignment between regional execution and global scientific communications strategy. Technical Skills & Competencies * Deep understanding of Medical Affairs operating models, governance structures, and the role of Medical Affairs across the product lifecycle, including its interface with Clinical Development, Regulatory, and Commercial functions. * Strong expertise in strategic planning, portfolio prioritization, and resource allocation within complex, global matrix organizations. * Comprehensive knowledge of Medical Affairs planning and execution, including scientific communications, publication planning, medical education, field medical strategy, evidence generation, and investigator-sponsored research activities. * Solid understanding of clinical development processes, regulatory requirements, compliance standards, and industry guidelines governing Medical Affairs operations. * Experience establishing and optimizing governance frameworks, operational processes, and performance metrics that enhance effectiveness, consistency, and scalability of Medical Affairs activities. * Ability to influence and align senior stakeholders across global and regional organizations without direct authority, driving consensus in highly matrixed environments. * Strong strategic acumen and business orientation, with the ability to translate enterprise priorities into actionable plans, clear governance structures, and measurable outcomes. * Advanced communication and executive presentation skills, with the ability to engage senior leadership and support informed, cross-functional decision-making. * Strong analytical capability, leveraging data, insights, and performance indicators to support prioritization, resource decisions, and continuous improvement. * Proficiency in business planning, portfolio tracking, and collaboration tools, with strong command of Microsoft Office applications (PowerPoint, Excel, and related tools). Non-Technical Skills Ability to thrive in a fast-paced environment while managing ambiguity effectively. Strong work ethics are required. Passion for personal learning and professional development. Cultural sensitivity and adaptability within multinational organizations. The anticipated salary for this position will be $250,000 to $286,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Associate Director, Clinical Quality Management serves as the central Risk-Based Quality Management (RBQM) Lead for Clinical Operations, responsible for enterprise-wide, proactive risk management across clinical trials. This role owns the end-to-end RBQM framework, including risk identification, assessment, mitigation, centralized monitoring, lessons learned, and maintenance of a clinical risk library, ensuring risks are managed consistently and intelligently across studies, programs, vendors, and regions. The role partners cross-functionally to embed risk-based decision-making into study design, execution, oversight, and continuous improvement, in alignment with ICH E6 (R3), GCP, and global regulatory expectations. Essential Functions: Risk-Based Quality Management (RBQM) Leadership • Lead the design, implementation, and continuous evolution of a holistic RBQM framework across Clinical Operations, aligned with ICH E6 (R3) and regulatory guidance. • Serve as the central RBQM authority ensuring consistent risk management approaches across trials, programs, regions, and vendors. • Integrate RBQM principles into study planning, execution, oversight, and close-out activities. • Provide expert oversight and guidance to study teams on study-level RBQM plans, ensuring alignment with enterprise risk strategy. Central Risk Identification, Monitoring & Mitigation • Lead proactive, cross-study and cross-functional risk assessments to identify systemic, emerging, and study-specific risks. • Define, standardize, and maintain Key Risk Indicators (KRIs) and Quality Tolerance Limits (QTLs) across trials. • Oversee centralized risk monitoring and trending to enable early detection of critical risks. • Partner with study teams to develop and oversee risk mitigation, contingency, and escalation plans, ensuring inspection Lessons Learned & Risk Library Management (Core Ownership) • Establish and maintain a centralized Clinical Risk Library, capturing: o Known and emerging risks o Root causes o Mitigation strategies o Effectiveness of controls • Lead lessons learned activities across trials, audits, inspections, and CAPAs. • Ensure lessons learned are: o Systematically captured o Analyzed for trends o Fed back into RBQM planning, SOPs, training, and future studies • Drive organizational learning by translating lessons learned into preventive, forward-looking risk controls.readiness. Quality Oversight & Regulatory Compliance • Ensure clinical trial conduct complies with GCP, regulatory requirements, and company SOPs. • Provide centralized quality oversight across trials, CROs, and vendors. • Support audit and inspection readiness activities, including: o Risk-based inspection preparation o Impact assessments o CAPA development and effectiveness checks Vendor & CRO Risk Oversight • Design and implement risk-based oversight strategies for CROs and external vendors. • Monitor vendor performance using quality metrics and risk indicators. • Lead or support quality governance discussions with external partners. • Ensure vendor-related risks are integrated into the central risk library and lessons learned framework. Data-Driven Quality & Continuous Improvement • Leverage data analytics and centralized monitoring tools to enable real-time risk detection and decision-making. • Generate enterprise-level risk trend reports and insights for senior leadership. • Continuously refine RBQM methodologies based on data, inspection outcomes, and lessons learned. • Champion a culture of proactive quality and continuous improvement across Clinical Operations. Cross-Functional Collaboration & RBQM Expertise • Act as the RBQM Subject Matter Expert (SME) for Clinical Operations and Clinical Quality Compliance. • Provide RBQM training and coaching to study teams and cross-functional stakeholders. • Collaborate closely with Regulatory, Biostatistics, Data Science, QA, and Vendor Management teams to align risk strategies and metrics. • Participate as an observing member on assigned study teams to provide real-time quality and risk support. SOP Management & Governance Support • Partner with Document Control and SOP Administration teams to ensure RBQM and lessons learned are reflected in SOPs, WIs, and templates. • Support governance activities, senior management reporting, and quality metrics standardization. • Recommend and support implementation of corrective and preventive actions to protect system, process, and data integrity.provide real-time quality and risk support. Requirements: Education • Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Public Health, or related field (required) • Advanced degree in Clinical Research, Quality Management, Regulatory Affairs, or Data Science (preferred) Experience • 10+ years of experience in Clinical Operations, Clinical Quality, RBQM, or RBM • Demonstrated experience leading enterprise or cross-study risk management frameworks • Strong background in audit/inspection readiness, CAPA management, and vendor oversight • Deep knowledge of ICH-GCP, FDA, EMA, and global regulatory requirements Technical Skills • Expertise with RBQM tools, centralized monitoring systems, and risk analytics • Experience defining and using KRIs, QTLs, and quality metrics • Familiarity with CTMS, eTMF, and data visualization tools (Spotfire, Tableau, Power BI) • Exposure to AI or predictive analytics for quality monitoring (preferred) Working Conditions: Requires up to 25% domestic and international travel. May involve working outside of regular business hours to accommodate global time zones and project deadlines. The anticipated salary for this position will be $175,000 to $190,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Senior Director, GRA Development & Product Strategy Team Lead is responsible for the developing and implementing regulatory strategies, while leading people amd managing global projects. This role oversees a team of Global Regulatory Leads (GRL) supporting global products and may serve as a Regional Regulatory Lead (RRL) based on business needs. Essential Functions: • Define and drive global regulatory strategies for all products within the assigned disease area, ensuring alignment with enterprise objectives and maximizing product value. • Lead and develop a team of Global Regulatory Leads (GRLs), setting direction, building capabilities, and fostering a high-performance, accountable culture. • Shape and integrate regulatory strategy into global product development and lifecycle plans in close partnership with cross-functional stakeholders. • Oversee and ensure execution of regulatory strategies, including global submissions, approvals, and post-approval activities across assigned products and projects. • Direct and represent the organization in interactions with health authorities, including leading negotiations and overseeing agency meeting strategy and execution. • Guide and approve global regulatory submission plans, including marketing applications, labeling (e.g., CCDS), and key lifecycle deliverables. • Manage and coordinate regulatory activities, timelines, and deliverables across internal teams and external partners, ensuring alignment and on-time execution. • Ensure compliance with global regulatory requirements, internal policies, and GxP standards, including support for inspections, audits, and governance processes. • Assess and communicate regulatory risks, emerging trends, and competitive intelligence, escalating issues and recommending mitigation strategies as appropriate. • Drive operational excellence by leading process improvements, standardization efforts (e.g., SOPs/WIs), and adoption of best practices across Regulatory Affairs. • Oversee external partnerships and due diligence activities, including vendor selection, alliance management, and regulatory support for business development transactions. • Contribute to organizational leadership, including participation in RA Functional Teams (RAFTs), budget oversight, and fostering collaboration across Regulatory Affairs and the broader organization. • Establish and maintain global labeling strategy, including oversight of Company Core Data Sheet (CCDS) development and alignment with regional labeling requirements. • Allocate and optimize regulatory resources across the portfolio, ensuring effective prioritization and support for key business objectives. • Recruit and build organizational capability by leading talent acquisition, succession planning, and ongoing training initiatives within the regulatory function. • Ensure alignment with Vision 2030, company Core Values, Kabegoe Principles, and the Global Regulatory Affairs Vision. Requirements: Education Bachelor’s degree in life sciences, pharmacy, or a related scientific discipline required. Advanced degree (e.g., MS, PhD, PharmD, MBA) is preferred but not required; relevant industry experience may be considered in lieu of advanced education. Experience • Minimum 12+ years extensive regulatory affairs experience within the pharmaceutical, biotechnology, or related industry, including global development and lifecycle management, with a focus on bone and mineral disease areas. • Proven leadership experience, including managing and developing high-performing regulatory teams and/or leading through other leaders (e.g., GRLs) • Demonstrated success in developing and executing global regulatory strategies across multiple regions and product stages (development through post-approval) • Significant experience interacting with health authorities, including leading regulatory agency meetings and negotiations • Cross-functional leadership experience, with a strong track record of influencing stakeholders and driving alignment across complex, matrixed organizations • Experience supporting business development activities, including regulatory due diligence for in-licensing, out-licensing, or partnerships Strong collaboration across cross-functional teams including regulatory affairs, government affairs, clinical, legal, and R&D. Technical Skills • Deep knowledge of global regulatory frameworks and guidelines, including major markets (e.g., FDA, EMA, ICH,PMDA) and their application to drug development and lifecycle management • Expertise in regulatory submissions and approvals, including INDs/CTAs, NDAs/BLAs/MAAs, and post-approval variations • Strong understanding of global labeling requirements, including development and maintenance of Company Core Data Sheets (CCDS) • Advanced regulatory strategy development and risk management skills, with the ability to anticipate challenges and drive solutions • Familiarity with GxP requirements and regulatory compliance standards, including inspection and audit readiness • Proficiency in regulatory systems, tools, and document management platforms used for submissions, tracking, and compliance • Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously. • Exceptional communication and influencing skills, with the ability to clearly articulate complex regulatory strategies, risks, and requirements to diverse audiences, including health authorities, senior leadership, and cross-functional teams, to drive alignment and informed decision-making. • Strong proficiency MS Office Suite. Working Conditions: Requires up to domestic and international travel. The anticipated salary for this position will be $265,000-$285,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
Are you a Salesforce Developer ready to build scalable solutions that support a healthier society? Do you want to work in an environment where care, initiative, and innovation shape your everyday? Then the role of Salesforce Application Developer could be your next step. With us, you'll contribute to solutions that make a real difference—supporting a secure and healthy world Insurance and health make a strong combination. Through early interventions, collaboration with leading partners, and smart digital services, Euro Accident has helped shape a more proactive approach to insurance. Today, nearly half a million people rely on us. We are now continuing that journey—and we are looking for someone who wants to be part of it. About the role As a Salesforce Application Developer, you will be responsible for developing and evolving our Salesforce platform to support business-critical processes. You will build scalable solutions, integrate with enterprise systems, and contribute to a stable and modern application landscape. You will work hands-on with development while also contributing to solution design, ensuring that what we build is robust, maintainable, and aligned with business needs. Your responsibilities include, but are not limited to: Developing and maintaining Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows Designing and implementing integrations between Salesforce and other enterprise systems Building APIs, automation, and reusable components Participating in solution design, code reviews, testing, and deployments Troubleshooting and resolving production issues Collaborating with business stakeholders, architects, and developers Supporting and sharing knowledge with team members You’ll join a collaborative tech team based in Stockholm, characterized by knowledge-sharing, a pragmatic mindset, and a strong sense of ownership. Who you are You identify with our values of care, initiative, and innovation. You are curious, take responsibility for your work, and contribute to a constructive team environment. We’re looking for someone who has: Around 4–6 years of experience in Salesforce development Strong hands-on experience with Apex and Lightning Web Components Experience working with integrations (REST/SOAP APIs) and Platform Events Experience with Salesforce Administration and development across Service Cloud and/or Experience Cloud Experience working with version control and modern development practices (e.g., Git, CI/CD, Azure DevOps) Salesforce Platform Developer I certification It’s advantageous if you also have experience in regulated industries such as insurance or financial services, have worked in Agile environments, possess knowledge of OAuth 2.0, authentication, and API security, or hold additional Salesforce certifications. As a person, you are analytical and solution-oriented, with the ability to take initiative and move work forward independently. You communicate clearly, collaborate effectively, and are comfortable navigating both technical and business discussions. At Euro Accident, it’s our people who build success. That’s why we place great importance on personal qualities and long-term potential. We offer you We believe that to contribute to a healthy and sustainable world, we start with our own organization. We support a balanced work life, value trust and flexibility, and foster a culture where people enjoy working together. In addition to an occupational pension and flexible working hours, we offer a comprehensive benefits package including health insurance, wellness allowance, access to exercise during working hours, and regular social activities. You’ll be based in our office in Stockholm. Start date as agreed. This is a permanent full-time position with a six-month probationary period. Welcome with your application If you have any questions about the role, you’re welcome to contact any of the contacts below. Selection is ongoing; however, due to the summer holiday period, we expect to begin inviting candidates to interviews in August. As part of our process, we use work psychological tests and ask you to answer selection questions instead of submitting a personal letter. Background checks are conducted on final candidates. Please note that a valid work permit for employment in Sweden is a mandatory requirement for this role and a prerequisite to be considered in the selection process. We do not accept applications via email due to GDPR.
Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As a CRM Developer (Braze) at Massive Rocket, you’ll play a hands-on technical role supporting a major platform merger and migration for an insurance client. Your primary focus will be rebuilding and optimising email templates and reusable messaging components within Braze, ensuring high fidelity to legacy communications while improving scalability and maintainability. This is a build-focused role requiring strong expertise in HTML, CSS, Liquid, and modular template systems. You’ll work closely with marketing, data, and engineering teams to ensure seamless migration delivery, minimal defects, and production-ready assets that perform reliably in regulated enterprise environments. Your impact will be measured by clean, reusable code, low QA defect rates, and the successful, on-time migration of CRM communications into a scalable Braze framework.. What Will You Do? • Build and rebuild email templates and reusable components in Braze using HTML, CSS, Liquid, Content Blocks, and Connected Content • Develop scalable, modular template frameworks to support consistent and efficient campaign delivery • Implement dynamic content and personalisation using structured data inputs from multiple sources • Conduct thorough QA, rendering validation, and cross-environment testing to minimise defects • Troubleshoot template, data, and rendering issues to ensure stable production releases • Collaborate with marketing, engineering, and data teams to align migration requirements and dependencies • Support documentation of template systems, reusable components, and implementation best practices • Contribute to clean release cycles within enterprise delivery environments What Makes You a Great Fit • 4–5 years of experience in CRM development, email development, or marketing technology implementation • Strong hands-on experience with Braze (essential), building production-ready email assets • Advanced HTML and CSS skills, including responsive and modular email template design • Proven experience supporting CRM platform migrations (asset rebuilds and/or data integration considerations) • Comfortable working in regulated enterprise environments; financial services or insurance experience is advantageous Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.
Strong governance and effective controls are fundamental to how we operate and succeed as a bank. You will therefore join an organization with a strong regulatory focus, where compliance is a top priority and there is a clear ambition to always do things the right way. Get an idea of the role You will be a key part of our Governance team, responsible for strengthening internal controls, supporting effective process management, and ensuring compliance with both internal policies and external regulations. As a Regulatory Specialist, you play an important role in ensuring that the bank’s governance framework and operational processes remain efficient and aligned with regulatory requirements. Working closely with the business, you help strengthen the control environment and drive meaningful improvements across processes and ways of working. Key responsibilities Coordinate horizon scanning, implementation and follow-up of regulatory requirements Develop, maintain, and ensure effective management of governance documents (policies, instructions, routines) Support the business with process mapping, controls, RACI models, and governance structures Lead projects and initiatives to strengthen internal controls, risk management, and compliance culture Prepare governance reporting and present materials to management and committees Contribute to digitalization and AI initiatives within governance and process frameworks On a personal level With a proactive and positive approach, you navigate complex environments and manage multiple priorities with confidence. You take clear ownership of initiatives, operate independently, and adapt easily to changing circumstances. Hands-on and action-oriented, you are unafraid of challenging existing ways of working to enhance efficiency and drive continuous improvement. You thrive in a dynamic and regulated environment where your balance of structure and flexibility makes a real impact. We believe you bring: At least 5 years experience from internal audit, regulatory or governance advisory, or a similar role within financial services or insurance. A background in Risk or Compliance is also highly relevant, particularly if you are interested in working more operationally with these topics. Experience with governance frameworks, document hierarchies, and process development Experience managing risk, incidents, and compliance requirements Proven ability within project and stakeholder management Interest or experience in digitalization and AI applied to governance or process work Resurs in brief At Resurs, we make everyday finances easier through innovative and customer-focused solutions. With customers across the Nordics and more than 800 colleagues, we are committed to creating long-term value for individuals, businesses, and society. Recognized as a career company for the past six years, we put strong emphasis on both personal and professional growth. We want to make a difference by striving to be our best, acting with kindness, and building trust through clarity and collaboration. Our heart beats strong and it shows in everything we do. Although we are based in the Nordics, our team is enriched by the breadth of perspectives brought by colleagues from different countries. We foster a welcoming and supportive culture, where collaboration drives us to achieve the best outcomes for our users. Apply today! Don’t wait to send in your application. Selection and interviews take place on an ongoing basis, and the position may be filled before the last application date. We look forward to hearing from you! Important information On final candidates, we carry out a detailed background check via an external company. #LI-LN1
Hej, Vi söker en taxichaufför i Upplands Väsby eller i närheten (Stockholm). Du kan köra den på heltid/deltid. Du kommer att arbeta med Cabonline (taxikurir) eller uber, bolt.Söker du arbetstillstånd erbjuder vi även det. Bolaget är tecknat med kollektivavtal och Fora Försäkring. We are looking for a taxi driver in Upplands Väsby or nearby (Stockholm).You can drive it full-time/part-time. You can work with Cabonline (taxi kurir) or uber, bolt. If you are looking for work permit we also offer that.The company is signed with collective aggreement and Fora Insurance. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Om DFDS Logistics Services DFDS Professionals söker nu CE-chaufförer till vår samarbetspartner och systerbolag DFDS Logistics Services AB. Bolaget är specialiserat på transporter inom fordonsindustrin och har sitt huvudkontor i Arendal, Göteborg. Verksamheten bedrivs dygnet runt, sex dagar i veckan. DFDS Logistics Services har omkring 250 heltidsanställda och förfogar över en fordonsflotta på cirka 300 enheter, varav ungefär 80 är tunga lastbilar och 220 trailers. Om tjänsten Som chaufför, anställd via DFDS Professionals, ansvarar du för att genomföra transporter åt vår kund. Arbetsuppgifterna omfattar lastning, körning och lossning av gods. Uppdragen kan variera och innefatta både kortare körningar och längre transporter, beroende på verksamhetens behov. Tjänsten är skiftbaserad och utgår från Göteborgsregionen, där arbetspass kan förekomma under alla tider på dygnet. Om dig För att trivas och lyckas i rollen ser vi att du är en trygg och ansvarsmedveten förare med ett starkt säkerhetstänk och omsorg om fordonet. Då arbetet innebär regelbunden kundkontakt är det viktigt att du är serviceinriktad och bekväm i mötet med människor. Du arbetar självständigt, är organiserad och samarbetar väl med andra. Punktlighet och effektivitet är avgörande i rollen, liksom en flexibel inställning till arbetstider, arbetsuppgifter och möjligheten att ibland arbeta med andra uppdragsgivare. Krav för tjänsten CE- Behörighet Giltigt färdskrivarkort Giltigt yrkesförarbevis (YKB) Flytande svenska och engelska Truckkort A+B (meriterande) ADR-behörighet (meriterande Ambulerandekonsult: Du är anställd av oss på DFDS Professionals men arbetar ute hos våra kunder. Att vara ambulerande konsult innebär att man blir anställd av oss DFDS Professionals för att utföra arbete i kundföretag och vars arbetsplats, arbetstid och arbetsuppgifter sålunda kan variera inom ett överenskommet tjänstgöringsområde. Urval sker löpande och tillsättning kan komma att ske innan sista ansökningsdagen. Vi har självklart kollektivavtal. Vi värnar om din hälsa och vi erbjuder bland annat friskvårdsbidrag, rabatt på gymkort m.m. För att du ska känna dig trygg omfattas du även av försäkringar och företagshälsovård. Kontaktuppgifter Har du frågor om rekryteringsprocessen eller något annat som berör anställningen är du varmt välkommen att kontakta oss på: dfdsprofessionals@dfds-group.com Rekryteringsarbetet sker löpande. Det går ej att ansöka via mail. VIKTIG INFORMATION Som en del i vårt arbete för en mer rättvis och fördomsfri rekryteringsprocess har vi valt att samarbeta med Hubert.ai. Efter att du skickat in din ansökan kommer du att direkt bli inbjuden till en chattbaserad första intervju med vår virtuella rekryteringsassistent Hubert. Syftet med denna intervju är att göra urvalsprocessen snabbare och mer träffsäker – den ersätter inte den mänskliga intervjun, utan fungerar som ett första steg som hjälper oss att skapa bättre förutsättningar för ett mer djupgående samtal längre fram i processen. Intervjun tar normalt ca 15–20 minuter att genomföra och vi ser helst att du gör den så snart du har möjlighet. Tips inför intervjun? Ta gärna en titt på denna artikel: https://www.hubert.ai/insights/tips-och-rad-infor-din-forsta-hubert-intervju DFDS Group DFDS Group har 17 000 anställda i över 20 länder och tillhandahåller frakt- och logistiktjänster i Europa. DFDS grundades 1866, har sitt huvudkontor i Köpenhamn och är noterat på Nasdaq Copenhagen. I Sverige har DFDS cirka 1 000 anställda. DFDS Professionals DFDS Professionals är en rekryterings- och bemanningstjänst inom DFDS Group med ambitionen att vara det naturliga valet inom industri och logistikbranschen i Sverige. Vi tillhandahåller kompetenta och engagerade konsulter och bemanningslösningar samt hjälper vårt breda utbud av kunder att rekrytera rätt talang för framtiden. Vi erbjuder värde till våra kunder genom flexibla affärsmodeller, erfarna medarbetare och operativ kunskap. Sökord DFDS | Göteborg | Transport | Logistik |
At TRATON Financial Services (TFS) we have started the journey to become the provider of Financial Services to all TRATON brands. Our service includes financing for customers, dealers, and distributors as well as insurance solutions. With a presence in over 65 markets, we are already one of the most global players in the financial services industry and are rapidly growing. Do you want to be part of this journey? Role Summary We are looking for a Regional Internal Control System (ICS) Manager for Northern Europe, who would like to contribute to an effective internal control environment at TRATON Financial Services entities. The Northern Europe Region is covering the Business Units Finans (Sweden, Norway, Denmark, Finland, Estonia, Lithuania, Latvia), Great Britain and Ireland. As ICS Manager for the region, you will be part of the Central GRC team and reporting to the Global ICS Manager at the Head office and working closely with the Regional Office. This role manages all ICS related activities for the Business Units in the region and has an active role on the implementation, maintenance and further development of the Internal Control Framework at TFS. Job Responsibilities Your primary responsibilities will include: Coordinate, facilitate and consolidate yearly risk assessments at Business Units based on the TFS risk profile and support the preparation of the annual control evaluation plan for the Region Conduct process walkthroughs, control testing, and self-assessments in line with the annual control evaluation plan Support management and process owners in the Business Units in design of new and updated controls Full maintenance and update of ICS data in the ICS dedicated Tool: New controls mapping and controls updates, testing documentation, issues creation, remediation actions and closure, access management, and coordination with Head Office and TRATON where needed. Monitor control deficiencies and remediation activities, ensuring timely follow-up and closure Prepare and deliver ICS reporting at Business Unit, Regional, and Head Office levels Assist management, process-control owners and control performers in controls design for risk mitigation as well as review and provide input on governing documents in connection with control requirements Provide guidance and training on internal controls and support the implementation of ICS in new or evolving entities Ensure compliance with local regulatory requirements related to internal controls Contribute to cross-functional ICS projects and initiatives across the TRATON Group Who You Are You are a proactive, self-driven professional with high integrity and a collaborative mindset. You enjoy building relationships across functions and organizational levels, communicate effectively, and thrive in an international environment. With a strong focus on continuous improvement, you challenge existing ways of working and seek efficient, effective solutions that support business objectives. You are analytical by nature, able to assess risks, identify control gaps, and contribute to sound decision-making. Comfortably navigating ambiguity and changing priorities, you take initiative, build trust with stakeholders, and maintain a strong understanding of business processes, risks, and organizational goals. What You'll Bring University degree in Business Administration, Finance, or a related field Experience in external audit, internal audit, internal controls, or a similar assurance function Good understanding of the COSO framework and internal control methodologies Strong English communication skills, both written and spoken; knowledge of additional languages, particularly Swedish, is an advantage. Experience in multinational and/or regulated organizations is beneficial Experience within the financial services industry is considered a plus This Is Us A great team and mission. You join a company that offers a truly international environment during one of its most interesting moments. You get to contribute to your function and the company at large with your competence and energy. You will interact with a wide range of functions but not least a global network of GRC professionals from all parts of the world. Centrally, you will join a Governance Risk and Compliance function with highly experienced and energetic team bringing in experience from different parts of the world and different sectors. An international work environment. Our office is located in Södertälje and we also have a hub in Central Stockholm (Östermalm), allowing collaboration where best fits to our employees. The role includes travelling in the Region but you are expected to shape this according to the needs of your role and work. TRATON Financial Services Offers We believe great work starts with feeling supported, both professionally and personally. That's why we offer a broad range of employee benefits designed to promote wellbeing, flexibility, and a healthy work-life balance. Employees can enjoy flexible working hours and a workplace that supports both collaboration and flexibility. With office Hubs in Södertälje and Stockholm, as well as coworking spaces at Sergels Torg and Kungens Kurva, you will have the best preconditions to pick the best workplace for your activities. We provide a yearly wellness contribution and you can train at our health center Gröndal, and you will access to occupational health services with doctors, nurses, and ergonomists. Mental health is important to us, therefore we also offer confidential staff support services for guidance related to personal challenges. In addition, employees benefit from pension plans, profit sharing programs, and extra time off or additional pension contributions. We also support family life through enhanced parental benefits and offer additional perks such as employee car leasing. Together, these benefits help create a workplace where you can thrive both at work and in everyday life. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-06. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check is required for this role. We look forward to your application! This recruitment process is handled by Scania for TRATON Financial Services.
At TRATON Financial Services (TFS) we have started the journey to become the provider of Financial Services to all TRATON brands. Our service includes financing for customers, dealers, and distributors as well as insurance solutions. With a presence in over 65 markets, we are already one of the most global players in the financial services industry and are rapidly growing. Do you want to be part of this journey? Role Summary Join TRATON Financial Services as a trusted Assistant, providing key support across our Finance, Treasury and Legal functions. Reporting to the CFO of TRATON Financial Services, you will provide high-level support to the CFO, Head of Treasury and General Counsel. By creating structure, coordinating activities and managing key stakeholder interactions, you will help senior leaders stay focused on strategic priorities while ensuring important initiatives continue to move forward. You will act as a central point of coordination across Finance, Treasury and Legal, bringing clarity to a fast-paced environment and helping translate decisions into action. Working closely with colleagues and assistant communities across TRATON Financial Services globally as well as the TRATON brands and TRATON Head office in Münich, you will foster effective collaboration, drive continuous improvement and contribute to a high-performing organisation. The role is based between our Södertälje and Stockholm offices and offers the opportunity to work closely with senior stakeholders across an international business network. Job Responsibilities Main Responsibilities include: Providing proactive support to Finance, Treasury and Legal leadership. Coordinating calendars, meetings, travel and visits, ensuring efficient planning and execution. Supporting planning, prioritisation and follow-up of key activities and commitments. Preparing and coordinating management meetings, workshops and events. Tracking and driving follow-up on actions across stakeholders and functions. Supporting governance processes, documentation and recurring business activities with high quality and accuracy. Coordinating workplace environment activities, including committee administration, annual planning and action follow-up. Collaborating with the assistant community across TRATON Financial Services, TRATON brands and TRATON Head office functions on shared initiatives and events. Identifying and implementing improvements to administrative processes, enhancing efficiency and structure. From time to time prepare high-quality presentation material for senior management, ensuring consistency, clarity and visual excellence. Who You Are You are an experienced assistant, coordinator or similar professional who thrives in a dynamic environment and enjoys bringing structure to complexity. You are proactive, highly organised and comfortable working with senior stakeholders, managing multiple priorities while maintaining a high level of attention to detail. Taking ownership comes naturally to you, and you are motivated by helping others succeed through excellent planning, coordination and execution. Rather than waiting for instructions, you anticipate needs, exercise sound judgement and drive activities forward with confidence. You are naturally curious about the business, understand the context behind requests, and proactively identify opportunities to improve the way we work. With professionalism, discretion and integrity, you build trusted relationships, keep stakeholders aligned and ensure that priorities, commitments and critical actions are delivered effectively. You bring: Several years of experience supporting senior leaders, leadership teams or executives. Experience coordinating complex calendars, meetings, travel arrangements and leadership activities. Proven ability to manage sensitive and confidential information with discretion and professionalism. Strong organisational and prioritisation skills, with the ability to manage multiple deadlines and competing priorities. A proactive and solution-oriented mindset, with the ability to anticipate needs and work independently. Advanced Microsoft 365 skills. Excellent written and verbal communication skills in English; Swedish and German are considered an advantage. Experience from Financial Services, Treasury, Legal or other regulated environments, or a similar role within the TRATON Group, is considered an advantage. This Is Us Our work is highly collaborative and international, bringing together colleagues from across the TRATON brands and TRATON Head Office in Munich. We value trust, initiative and continuous improvement, and believe that the best results are achieved by working across functions and organisational boundaries. TRATON Financial Services Offers We believe great work starts with feeling supported, both professionally and personally. That’s why we offer a broad range of employee benefits designed to promote wellbeing, flexibility, and a healthy work-life balance. Employees can enjoy flexible working hours and a workplace that supports both collaboration and flexibility. With office Hubs in Södertälje and Stockholm, as well as coworking spaces at Sergels Torg and Kungens Kurva, you will have the best preconditions to pick the best workplace for your activities. We provide a yearly wellness contribution and you can train at our health center Gröndal, and you will access to occupational health services with doctors, nurses, and ergonomists. Mental health is important to us, therefore we also offer confidential staff support services for guidance related to personal challenges. In addition, employees benefit from pension plans, profit sharing programs, and extra time off or additional pension contributions. We also support family life through enhanced parental benefits and offer additional perks such as employee car leasing. Together, these benefits help create a workplace where you can thrive both at work and in everyday life. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-02. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check is required for this role. We look forward to your application! This recruitment process is handled by Scania for TRATON Financial Services.
🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 SENIOR CUSTOMER SUPPORT EXECUTIVE 12-month Fixed-Term Contract (Maternity Cover) Help us build the best customer support team in financial services. Everyone knows the legendary customer service that made Octopus Energy famous. That's exactly what we're building at Octopus Money. We believe financial services doesn't have to feel slow, complicated or frustrating. We want every interaction to leave clients feeling understood, supported and confident that someone genuinely cares about getting the right outcome. We're looking for an ambitious Senior Customer Support Executive to join us on a 12-month maternity cover contract. You'll become one of the most experienced members of our Customer Support team, helping deliver exceptional service every day while playing an important role in shaping how our support function evolves as we grow. Yes, this role starts as a fixed-term contract. But we're also growing quickly, and we're looking for someone we'd love to keep. If you're brilliant, there will be genuine opportunities to help shape and grow our Customer Support team beyond the initial contract. If you're excited by building something exceptional rather than simply maintaining the status quo, we'd love to hear from you. ABOUT THE ROLE Our Customer Support Team Lead is going on maternity leave, creating an opportunity for an experienced financial services professional to step into a senior operational role within a small, high-performing team. You'll work alongside our Customer Support Manager, who is leading an ambitious transformation of the Customer Support function. While she focuses on building the future of the team, you'll be the experienced operational presence that keeps everything running brilliantly day to day. This isn't a traditional customer support role. Customer Support sits at the heart of Octopus Money. The team doesn't just answer client questions - it influences product decisions, improves customer journeys, identifies operational improvements and helps shape new propositions across the business. We believe the people speaking to customers every day are often the people with the best ideas. We actively encourage those ideas and give people the opportunity to make them happen. WHAT YOU'LL BE DOING You'll be the person the team turns to when things get complicated, making sure our clients continue to receive outstanding support while helping us continually improve how we work. You'll: * Deliver exceptional support across email and phone, setting the standard for every client interaction. * Own complex client queries involving investments, ISAs, pensions, withdrawals and platform operations. * Keep our Zendesk operation running smoothly, ensuring nothing falls through the cracks. * Support and guide colleagues when they need an experienced sounding board. * Work closely with teams across Product, Operations and Coaching to resolve issues and improve the client experience. * Spot opportunities to improve processes, remove friction and make life easier for both clients and colleagues. * Help us continually raise the bar for what great customer support looks like. WE'RE LOOKING FOR SOMEONE WHO... Has experience supporting investment or wealth management clients and understands the world of ISAs, pensions and GIAs without needing a lengthy learning curve. Just as importantly, you're someone who: * Is obsessed with creating exceptional customer experiences. * Takes ownership and naturally steps forward when something needs fixing. * Loves improving processes and making things better for customers, teammates and the wider business. * Genuinely enjoys speaking to clients - you find real satisfaction in a good conversation, not just resolving a ticket. * Is comfortable working in a growing business where not every process is fully documented. * Enjoys collaborating across teams to find answers rather than waiting for someone else to solve the problem. * Brings energy, curiosity and ideas for continuous improvement. * Thrives in fast-moving environments where you can genuinely make an impact. * Communicates with warmth, confidence and empathy. YOU'LL PROBABLY ENJOY THIS ROLE IF... * You've worked in investment platforms or wealth management. * You enjoy solving problems that don't have obvious answers. * You get satisfaction from improving how things work, not just completing today's tasks. * You like being trusted to use your judgement. * You want your ideas to influence the wider business, not just your own workload. * You're excited by helping build something rather than simply inheriting it. WHY JOIN OCTOPUS MONEY? We're growing quickly and Customer Support is central to that growth. Over the next 12–18 months we'll be significantly expanding our support function as our business evolves. That means opportunities to help shape new ways of working, influence how the team develops and potentially grow into future leadership opportunities. We can't promise what role that will be today. What we can promise is that if you come in, make a real impact and help us build something exceptional, we'll want you to be part of what comes next. If you're looking for somewhere you can genuinely influence the customer experience, be trusted to make things better and help build one of the best Customer Support teams in financial services, we'd love to hear from you. Base salary: £32,500–£37,000 depending on experience + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com
The Role… This is an exciting time to be joining our Soho Support customer service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries. Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in UK cities. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions. Key responsibilities… * Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email. * Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs. * Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience. * Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in UK cities. * Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience. * Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery. * Identify opportunities to improve processes and member experience through initiative and feedback. What We’re Looking For… * A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences. * Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative * A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills. * Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment. * Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving. * Results-driven, with a clear understanding of working towards and achieving individual and team KPIs. * Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business. * Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information. Your experience… Required * Experience working within a luxury hospitality, premium service, or high-end customer-focused environment. * Proven ability to meet or exceed personal and departmental KPIs and SLAs. * Experience using Salesforce or a similar CRM system. * Strong experience working in a fast-paced, target-driven team environment. * Excellent verbal and written communication skills in fluent English. * Solid understanding of GDPR and the importance of data protection. Preferred * Experience with OpenTable or similar reservation systems. * Experience working within a membership-based or loyalty-driven environment. * Previous experience supporting international customers or working across multiple regions. * Experience working in a remote or hybrid environment. Additional information… * This is an entry-level position with a hybrid working pattern. Employees must be able to attend shifts at our Support Office 1-2 days a week. * While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours. * A strong and reliable internet connection is essential to perform effectively in this role. * This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 8:00 am–5:00 pm, 9:30am-6:30pm, or 11:00 am–8:00 pm. * All necessary equipment, including a laptop and headset, will be provided by Soho House. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Soho Friends Membership - House Membership After 1 Years Service. * 50% off Food & Drink, 7 days a week * Weekly Pay * Life Assurance * Birthday Day Off * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy * Season Ticket Loan * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all of which are services that are handled at our 24/7 emergency Response Centers around the world. Falck Global Assistance is expanding its travel claims department and is looking for a service-oriented and native/C2 Danish-Speaking Claims Handler for an immediate opening at our Stockholm office. In this role, you will be a crucial point of contact for Danish- and English-speaking travelers, helping them navigate their claims when unexpected incidents occur. This is an excellent opportunity for someone with strong problem-solving skills and a background in customer service or claims to join a world-leading assistance company. You will be handling travel claims, such as cancellation, baggage delay, and illness and holiday compensation for Swedish and Danish insurance companies and businesses. You will be responsible for ensuring that customers receive prompt, efficient, and accurate advice and case handling, in accordance with their insurance policy terms. The customer is at the core of our business, and our focus is to ensure every customer feels they are in safe hands, which is why customer service is central to us. Your primary tasks will be: Processing and managing incoming claims in Danish and English. Creating and registering new cases. Gathering relevant information about the claim. Providing telephone advice to private and/or business travelers, as well as interpreting and communicating insurance policy terms, both verbally and in writing. Qualifications: Native/C2-level Danish and fluent in English, both spoken and written. Accustomed to working with the Microsoft Office suite. Some years of work experience in customer-focused roles and experience working with CRM systems. As a person you: Has strong communications skills and enjoys talking to customers on the phone and does so with empathy. Understands how to maintain a suitable pace with a good balance between quality case handling and processing an agreed number of claims per day. Thrives in a dynamic environment and enjoys working with different insurance policies. Takes responsibility for their tasks and likes to work independently – always with the option to ask for help. Wants to be part of a team with a strong focus on well-being and knowledge sharing. You recognize yourself in Falcks Winning Behaviours: We Build Trust, We Are Committed To Care, Together, We Create More Value We offer An exciting and unique role where you make a real difference for people in need of assistance. The opportunity to be part of a world-leading company in Travel and Claims Assistance, with a focus on innovation and high competence. A job in a leading international group with offices in countries including Sweden, Denmark, Norway, Spain, Turkey, Thailand, and the USA, with community-focused owners who actively support research in Health and Life Sciences. A workplace in the heart of Stockholm with motivated employees who thrive in their roles. Collective agreement Other information Permanent position, starting with a 6-month probation period. Working hours are between 8 a.m. and 5 p.m. on a two-week rotating schedule. Are you interested? For more information about the job, please send an email to Claims Team manager på gabriela.corona@falck.com. Welcome with your application via the indicated applying channel. The application deadline is August 16th 2026, and the selection- and interview process will start from second half of August. We don´t accept applications via email We look forward to hearing from you! Become part of Falck - Bring Care Into Your Career!
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