
NetPlans · Zürich
AUFGABEN * Annahme von Kundenstörungen, Erfassung im Ticketsystem, eigenständige Analyse sowie Problemlösung * Der NetPlans Support ist keine klassische Hotl...
betreut
über ein hohes Kompetenzniveau verfügen
IT-Infrastruktur
interner und externer Unterstützung unserer Kunden sein
Sie verfügen über mehrere Jahre Praxiserfahrung in einem oder mehreren der folgenden Bereiche:
ÜBER AUTICON SWISS AG Wir von auticon haben ein einzigartiges Diversity-Modell zur Zusammenarbeit von Autist:innen mit den IT-Projektteams unserer Kund:innen entwickelt: all unseren IT-Spezialist:innen steht ein:e Jobcoach zur Seite und unterstützt – sofern gewünscht – in der individuellen Gestaltung des Arbeitsplatzes sowie in Fragen der Kommunikation und sozialen Interaktion. Darüber hinaus finden unsere Kolleg:innen in unseren Projektmanagern kompetente Ansprechpersonen für projektbezogene Fragen und fachliche Weiterentwicklung. Unsere Werte, an denen wir uns orientieren: * Vertrauen & Integrität: Wir verpflichten uns zu Ehrlichkeit und Transparenz. * Respekt & Mitgefühl: Wir schätzen die Perspektiven aller und handeln mit Mitgefühl und guten Absichten. * Empowerment & Wohlbefinden: Wir unterstützen das Wachstum und Wohlbefinden unseres Teams. * Wertschöpfung: Wir schaffen Mehrwert für unsere Kund:innen und Mitarbeitenden. DEIN PROFIL * Du hast Erfahrung und Bildung (auch autodidaktisch) im IT- oder MINT-Bereich. * Du hast eine Autismus-Diagnose oder befindest dich in Abklärung dazu. * Hohe Arbeitsqualität ist für dich besonders wichtig. * Du verfügst über sehr gute Deutsch- und / oder Englischkenntnisse Unsere Einstellungsentscheidungen hängen von den aktuellen und potenziellen Projekten unserer Kund:innen ab. Daher kann es vorkommen, dass wir dir trotz eines grundsätzlich passenden Profils eine Absage erteilen oder dich nicht sofort einstellen können. Aktuell suchen wir vorrangig autistische IT-Expert:innen in den folgenden Bereichen: 1. Cybersecurity * Schutz von Netzwerken, Endgeräten und Anwendungen. * Penetration Testing und Incident Response. * SIEM-Tools (z.B. Splunk) für Bedrohungsüberwachung und Analyse. 2. Java Full-Stack Entwicklung * Frontend: JavaScript (React, Angular), HTML, CSS. * Backend: Java (Spring, Hibernate), REST-APIs. * DevOps: CI/CD, Docker, Kubernetes, Testautomatisierung. 3. SOC (Security Operations Center) * Sicherheitsüberwachung in Echtzeit, Incident Management. * Splunk-basierte Bedrohungsanalyse und Forensik. * Proaktive Schwachstellensuche und SIEM-Verwaltung. 4. Cloud-Architektur * Design und Betrieb von Cloud-Lösungen (AWS, Azure). * Automatisierung mit Terraform, CloudFormation. * Cloud-Sicherheit, Kostenoptimierung und Migration. Aktuell können wir leider keine Praktika oder Ausbildungsplätze in der Schweiz anbieten! WAS WIR BIETEN * Autismusfreundliche Arbeitskultur in einem wertschätzenden und authentischen Umfeld mit flachen Hierarchien * Festanstellung in Voll- oder Teilzeit (mindestens 60 %); flexible Arbeitszeitmodelle * Möglichkeit zur Remote-Arbeit, bei Kund:innen vor Ort oder in unserem Büro in Gehdistanz zum Hauptbahnhof Zürich * Spannende IT-Projekte bei renommierten Kund:innen aus verschiedenen Branchen (Banken, Versicherungen, IT-Dienstleister, Industrie usw.) * Individuelle fachliche und persönliche Weiterentwicklung * Regelmässiges Job-Coaching * Freiwillige Teilnahme an Teamevents DEINE TÄTIGKEITEN BEI UNS Du übernimmst Aufgaben in Kundenprojekten entsprechend deiner fachlichen Kenntnisse in enger Zusammenarbeit mit dem Kundenteam, unseren Projektmanagern und Teamleitern. DAS AUSWAHL- UND EINSTELLUNGSVERFAHREN Es ist uns wichtig, zu verstehen, wie wir dir das passende Arbeitsumfeld bieten können und ob unsere Projekte zu deinem Profil passen. Damit sich unsere Mitarbeitenden langfristig wohlfühlen und die Arbeit ihren Fähigkeiten entspricht, ist unser Bewerbungsprozess umfangreicher gestaltet. 1. Prüfung der Bewerbung 2. Erstes Interview (online mit unserem CTO und unserer Job Coach) 3. Geektastic und Hackerrank: Zwei Coding-Tests (alleine online) 4. Hogrefe Test: Kognitive Skills (alleine online) 5. Zweites Interview (bei uns im Büro mit unserem CTO und unserer CEO) 6. Discover & Connect – Zweitägiger Workshop bei uns im Büro zusammen mit anderen Kandidat:innen, um uns besser kennenzulernen 7. Optional: Kaffee / Tee im Büro und offene Fragen klären
HEAD OF ENGINEERING Zurich, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. In this key leadership position, you are responsible for the strategic direction and growth of our Engineering teams. You will lead a team of approximately 7-9 professionals, including Team Leads and Senior Engineers. Your focus shifts from writing code to building systems: you will optimize processes, develop the next generation of leaders, and actively drive the cultural change toward AI-driven development. WHAT YOU’LL DO: * Leadership of Leaders: You lead, coach, and mentor Team Leads and Senior Engineers. You own their career paths and empower them to lead their own sub-teams to excellence. * AI Change Management: You define the roadmap for integrating Artificial Intelligence into the daily engineering lifecycle (e.g., GitHub Copilot, Agentic Workflows). You act as a change agent, transforming our workflows for maximum efficiency and innovation. * Operational Excellence: You take full ownership of your department's operational performance (resource planning, budget monitoring, utilization) and ensure a profitable and scalable engineering organization. * Strategic Partnering: You work closely with Directors and VPs to sharpen DEPT®’s technological vision in the DACH region and act as a high-level technical sparring partner for our key accounts. * Cultural Stewardship: You foster an inclusive, motivating, high-performance culture and establish modern department rituals that promote knowledge sharing and innovation. WHAT YOU BRING: * Proven People Manager: You have a track record of leading teams in a "manager-of-managers" structure or significant experience leading larger engineering departments. * Change Agent: You are passionate about the potential of AI in the software lifecycle and have a clear vision of how modern engineering organizations must evolve. * Frontend Background: You possess a deep technical history in frontend development, allowing you to validate architectural decisions and act as a mentor on eye-level. * Business Acumen: You understand the economic drivers of an agency or consultancy and can translate KPIs into actionable success. * Communication: You are a confident communicator in both German and English, able to present complex technical topics to both stakeholders and clients. WE OFFER: * Flexible, hybrid working policy (2 days from the office, depending on location); * 25 days holiday with the opportunity to take unpaid leave; * Flexible health budget and Wellness & personal day. * Learning & development budget. * Referral bonus program. * Occasional breakfast & lunch at the office, Smoothie Tuesday. * Stay happy and healthy with a contribution to your health through the OpenUp platform. * You can choose to work from the spacious and barrier-free location in Zurich; in Bern you can expect a small but nice and fully equipped office where you can hit the keys in peace. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
ABOUT THE ROLE We are welcoming spontaneous applications in the following areas: Hardware engineering Almost all electronic boards and mechanical parts are designed in-house and are key to the performance of the sensor composed of more than a hundred of sensing elements. Software Engineering Each Distran’s acoustic cameras produces about 1 Gb/s of data. Write code that process this data in real-time on the sensor; Analyze the terabytes stored in our cloud and invent new meaningful visualizations. Sales and Marketing Make people know about Distran’s acoustic imaging solutions advantages, bring customer feedback to the development team and develop sales strategies to match customer requirements. Operations From finance to manufacturing, ensure that Distran runs smoothly on a day-to-day basis. YOUR PROFILE Your profile * You are interested in Technology and Health, Safety and Environmental topics * You feel at ease in fast-paced work environments * You are organized and pro-active WHAT WE OFFER Bringing groundbreaking innovative technology to a market best-seller is a rewarding social and professional experience. This job is for you if you like to give meaning to your work and have a strong impact on a product, on a company, and on your professional growth. Besides a competitive salary package, since the establishment of our offices, our employees in Zurich have been enjoying working in a multicultural and central location in the heart of a vibrant neighborhood of Zürich, as well as engaging weekly events sponsored by us. NOTE TO AGENCIES Distran does not accept unsolicited resumes from any sources other than directly from a candidate. Distran will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation where Distran employs the relevant candidate. Agencies must obtain advance written approval from Distran’s Human Resources team to submit resumes, and then only in conjunction with a valid fully executed agreement for service and in response to a specific job opening. Distran will not pay a fee to any Agency that does not have such agreement in place.